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Remote Diagnostics: If an instrument panel
light comes on, press the OnStar Services button.
An advisor can perform a check of the engine
on
-board computer and recommend what action
needs to be taken.
OnStar MED
-NET: Med-Net can store your
personal medical history and provide it to emergency
personnel if necessary. (Requires activation and
additional fee).
Accident Assist: An advisor can provide
step
-by-step guidance following an accident.
Remote Door Unlock:To contact the center, call
1
-888-4-ONSTAR. You will be required to provide
your security information. An advisor will send a
command to your vehicle to unlock itself. The
advisor can delay unlocking your vehicle. Remote
Door Unlock is disabled 48 hours after the vehicle is
parked to maintain the battery charge.Vehicle Locator Service: To contact the center, call
1
-888-4-ONSTAR. You will be required to provide
your security information. An advisor will send a
command to your vehicle to sound the horn and/or
flash the lamps.
Route Support: An advisor can provide directions
or guidance to most places you want to go. In
addition, they can help you locate gas stations,
rest areas, ATMs, hospitals, hotels, stores, eateries
and more.
Ride Assist: An advisor can locate transportation in
the event that you are unable to drive.
Concierge Services: The concierge advisor can
obtain tickets, reservations, or help with vacation/trip
planning and other unique items and services.
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To turn the system on or
off, press the TRAC button
on the far right end of the
Driver Information Center
(DIC) or the trip computer
(if equipped).
When you turn the system off, the Enhanced Traction
System warning light will come on and stay on. If the
Enhanced Traction System is limiting wheel spin
when you press the button to turn the system off,
the warning light will come on and the system will turn
off right away.
You can turn the system back on at any time by pressing
the button again. The Enhanced Traction System
warning light should go off.Steering
Power Steering
If you lose power steering assist because the engine
stops or the system is not functioning, you can steer
but it will take much more effort.
Variable Effort Steering (Option)
This steering system provides less steering effort
for parking and when driving at speeds below 20 mph
(32 km/h). Steering effort will increase at higher speeds
for improved road feel.
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REPORTING SAFETY DEFECTS TO
THE CANADIAN GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
330 Sparks Street
Tower C
Ottawa, Ontario K1A 0N5
REPORTING SAFETY DEFECTS TO
GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you'll notify
us. Please call us at 1±800±762-2737, or write:
Pontiac-GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
In Canada, please call us at 1
-800-263-3777 (English)
or 1
-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7