2002 PONTIAC FIREBIRD ECU

4-36 Safety Chains
You should always attach chains between your vehicle
and your trailer. Cross the safety chains under the tongue
of the trailer so that the tongue will not drop to the road
if it becomes separated from the hitch. Instructions
about safety chains may be provided by the hitch
manufacturer or by the trailer manufacturer. Follow the
manufacturer's recommendation for attaching safety
chains and do not attach them to the bumper. Always
leave just enough slack so you can turn with your rig.
And, never allow safety chains to drag on the ground.
Trailer Brakes
If your trailer weighs more than 1,000 lbs. (450 kg)
loaded, then it needs its own brakes
-- and they must
be adequate. Be sure to read and follow the instructions
for the trailer brakes so you'll be able to install, adjust
and maintain them properly. Because you have anti
-lock
brakes, do not try to tap into your vehicle's brake
system. If you do, both brake systems won't work well,
or at all.
Driving with a Trailer
Towing a trailer requires a certain amount of experience.
Before setting out for the open road, you'll want to get
to know your rig. Acquaint yourself with the feel of
handling and braking with the added weight of the
trailer. And always keep in mind that the vehicle you
are driving is now a good deal longer and not nearly
as responsive as your vehicle is by itself.
Before you start, check the trailer hitch and platform
(and attachments), safety chains, electrical connector,
lamps, tires and mirror adjustment. If the trailer has
electric brakes, start your vehicle and trailer moving
and then apply the trailer brake controller by hand to be
sure the brakes are working. This lets you check your
electrical connection at the same time.
During your trip, check occasionally to be sure that the
load is secure, and that the lamps and any trailer brakes
are still working.

6-40 Headlamps
Before replacing a headlamp bulb that does not light,
check to make sure that the wiring connector is securely
fastened to it.
See ªReplacement Bulbsº in the Index to check the
type of headlamp bulb you need to use before you
begin to replace the headlamp bulb. You must replace
a headlamp bulb with one that is exactly the same.
To replace a headlamp, do the following:
1. Open the headlamp door by turning the headlamps
on, then turning the switch back to the parking lamps
position. See ªHeadlamp Doorsº in the Index for
more information.
2. Remove the bezel by removing the three main screws.

6-55
NOTICE:
If your vehicle has a tire size other than
P235/55R16, P245/50ZR16 or P275/40ZR17 size
tires, use tire chains only where legal and only
when you must. Use only SAE Class ªSº type
chains that are the proper size for your tires.
Install them on the rear tires and tighten them
as tightly as possible with the ends securely
fastened. Drive slowly and follow the chain
manufacturer's instructions. If you can hear the
chains contacting your vehicle, stop and retighten
them. If the contact continues, slow down until
it stops. Driving too fast or spinning the wheels
with chains on will damage your vehicle.
Appearance Care
Remember, cleaning products can be hazardous. Some
are toxic. Others can burst into flame if you strike a
match or get them on a hot part of the vehicle. Some are
dangerous if you breathe their fumes in a closed space.
When you use anything from a container to clean your
vehicle, be sure to follow the manufacturer's warnings
and instructions. And always open your doors or
windows when you're cleaning the inside.
Never use these to clean your vehicle:

Gasoline

Benzene

Naphtha

Carbon Tetrachloride

Acetone

Paint Thinner

Turpentine

Lacquer Thinner

Nail Polish Remover
They can all be hazardous
-- some more than
others
-- and they can all damage your vehicle, too.

8-2
Pontiac Cares
With PONTIAC CARES, you are never more than
a phone call away from having your concern taken
care of.The PONTIAC CARES philosophy and elements are
designed to make you realize that Pontiac recognizes
you as a valuable customer, appreciates your purchase
decision, and is dedicated to taking care of the most
important person ... YOU! PONTIAC CARES is:
A valuable feature that comes with every Pontiac,
a feature that offers a multitude of benefits that can
give you safety, security, comfort and convenience.
What Makes Up Pontiac Cares?

A 3 year/36,000 mile (60 000 km)
Bumper
-to-Bumper Warranty

Customer Assistance

Roadside Assistance

Courtesy Transportation
All of these elements combine to make your driving
experience an enjoyable one and are discussed in greater
detail in your owner's manual. Pontiac is focusing on
the changing needs of our customers and is committed
to giving you an exceptional level of customer care
throughout your ownership experience. Our goal is
to create total customer enthusiasm in our product and
our services and make you the most satisfied customer
in the world.

8-6
GM Mobility Program for Persons
with Disabilities
This program, available to
qualified applicants, can
reimburse you up to $1,000
toward aftermarket driver
or passenger adaptive
equipment you may require
for your vehicle (hand
controls, wheelchair/scooter
lifts, etc.).
This program can also provide you with free resource
information, such as area driver assessment centers and
mobility equipment installers. The program is available
for a limited period of time from the date of vehicle
purchase/lease. See your dealer for more details or call
the GM Mobility Assistance Center at 1
-800-323-9935.
Text telephone (TTY) users, call 1
-800-833-9935.
GM of Canada also has a Mobility Program.
Call 1
-800-GM-DRIVE (463-7483) for details.
When calling from outside Canada, please dial
1
-905-644-3063. All TTY users call 1-800-263-3830.
Pontiac Roadside Assistance Program
Security While You Travel
1-800-ROADSIDE (1-800-762-3743)
As the proud owner of a new Pontiac vehicle, you are
automatically enrolled in the Pontiac Roadside
Assistance program. This value
-added service is
intended to provide you with peace of mind as you
drive in the city or travel the open road.

8-8
Pontiac reserves the right to limit services or
reimbursement to an owner or driver when, in Pontiac's
judgement, the claims become excessive in frequency or
type of occurrence.
While we hope you never have the occasion to use our
service, it is added security while traveling for you and
your family. Remember, we're only a phone call away.
Pontiac Roadside Assistance
-- 1-800-ROADSIDE
or 1
-800-762-3743, text telephone (TTY) users,
call 1
-888-889-2438.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
Roadside Assistance program accessible from anywhere
in Canada or the United States. Please refer to the
Warranty and Owner Assistance Information book or
call 1
-800-268-6800 for emergency services.
Courtesy Transportation
Pontiac has always exemplified quality and value in its
offering of motor vehicles. To enhance your ownership
experience, we and our participating dealers are proud
to offer Courtesy Transportation, a customer support
program for new vehicles.
The Courtesy Transportation program is offered to
retail purchase/lease customers in conjunction with
the Bumper
-to-Bumper coverage provided by the
New Vehicle Limited Warranty. Several transportation
options are available when warranty repairs are
required. This will reduce your inconvenience during
warranty repairs.
Plan Ahead When Possible
When your vehicle requires warranty service, you
should contact your dealer and request an appointment.
By scheduling a service appointment and advising your
service consultant of your transportation needs, your
dealer can help minimize your inconvenience. If your
vehicle cannot be scheduled into the service department
immediately, keep driving it until it can be scheduled for
service, unless, of course, the problem is safety
-related.
If it is, please call your dealership, let them know this,
and ask for instructions.