NISSAN CUSTOMER CARE PROGRAM
NISSAN CARES ...
Both NISSAN and your NISSAN dealer are dedicated to serving all your automotive needs. Your satisfaction with
your vehicle and your NISSAN dealer are our primary concerns. Your NISSAN dealer is always available to assist
you with all your automobile sales and service needs.
However, if there is something that your
NISSAN dealer cannot assist you with or
you would like to provide NISSAN directly
with comments or questions, please con-
tact our (NISSAN's) Consumer Affairs De-
partment using our toll-free number:
For U.S. mainland customers
1-800-NISSAN-1
(1-800-647-7261)
For Hawaii customers
(808) 836-0888 (Oahu Number)
For CANADIAN customers
1-800-387-0122
The Consumer Affairs Department will ask
for the following information:
Ð Your name, address, and telephone
number
Ð Vehicle identification number (attached
to the top of the instrument panel on the
driver's side)
Ð Date of purchase
Ð Current odometer reading
Ð Your NISSAN dealer's name
Ð Your comments or questions
OR
You can write to NISSAN with the informa-tion on the left at:
For U.S. mainland and Alaska custom-
ers
Nissan North America, Inc.
Consumer Affairs Department
P.O. Box 191
Gardena, California 90248-0191
For Hawaii customers
Nissan Motor Corporation in Hawaii
2880 Kilihau St.
Honolulu, Hawaii 96819
For Canada customers
Nissan Canada Inc.
5290 Orbitor Drive
Mississauga, Ontario L4W 4Z5
We appreciate your interest in NISSAN and thank you for buying a quality NISSAN vehicle.
ZX
The upper half of the console box may be
used for storage of cellular phones. An
access hole is provided at the bottom of the
upper half of the console box for phone cord
routing to the power socket.
To route a phone cord to the power socket:
1. open the upper half of the console box
2. remove the rubber mat, and then remove
the cutout area from the mat
3. remove the access hole cover
4. install the rubber mat
5. route the phone cord through the access
hole and plug into the power socket
Lower half
Pull up on the lever to open the lower half of
the console box. A power socket is located
inside the console box and there is storage
for cassette tapes and compact discs.
LUGGAGE HOOKS (if so
equipped)
The tie down hooks can be used to secure
cargo with ropes or other types of straps.
WARNING
OProperly secure all cargo to help
prevent it from sliding or shifting. Do
not place cargo higher than the seat-
backs. In a sudden stop or collision,
unsecured cargo could cause per-
sonal injury.
OUse suitable ropes and hooks to se-
cure cargo.
ONever allow anyone to ride in the
luggage area. It is extremely danger-
ous to ride in a cargo area inside of a
vehicle. In a collision, people riding
in these areas are more likely to be
seriously injured or killed.
ODo not allow people to ride in any
area of your vehicle that is not
equipped with seats and seat belts.
OBe sure everyone in your vehicle is
in a seat and using a seat belt prop-
erly.Do not apply a total load of more than 33
lbs (15kg) to a single hook when secur-
ing cargo.
AIC1106
2-28Instruments and controls
ZX
4Heater, air conditioner and audio systems
Ventilators ...............................................................4-2
Heater and air conditioner......................................4-3
Controls .............................................................4-3
Heater operation ................................................4-4
Air conditioner operation ...................................4-5
Air flow charts ....................................................4-6
Servicing air conditioner .........................................4-9
Audio system ........................................................4-10
Radio ...............................................................4-10
FM radio reception ..........................................4-10
AM radio reception ..........................................4-10Audio operation precautions ........................... 4-11
FM-AM radio with compact disc (CD)
player (if so equipped).....................................4-13
FM-AM radio with compact disc (CD)
changer (if so equipped) .................................4-18
CD care and cleaning......................................4-29
Steering wheel switch for audio controls
(if so equipped)................................................4-30
Antenna ...........................................................4-31
Car phone or CB radio .........................................4-31
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RADIO
Turn the ignition key to ACC or ON and
press the power on switch to turn on the
radio. If you listen to the radio with the
engine not running, the key should be
turned to the ACC position.
Radio reception is affected by station signal
strength, distance from radio transmitter,
buildings, bridges, mountains and other ex-
ternal influences. Intermittent changes in
reception quality normally are caused by
these external influences.
Using a cellular phone in or near the
vehicle may influence radio reception
quality.
Radio reception
Your NISSAN radio system is equipped with
state-of-the-art electronic circuits to en-
hance radio reception. These circuits are
designed to extend reception range, and to
enhance the quality of that reception.
However there are some general character-
istics of both FM and AM radio signals that
can affect radio reception quality in a mov-
ing vehicle, even when the finest equipment
is used. These characteristics are com-pletely normal in a given reception area,
and do not indicate any malfunction in your
NISSAN radio system.
Reception conditions will constantly change
because of vehicle movement. Buildings,
terrain, signal distance and interference
from other vehicles can work against ideal
reception. Described below are some of the
factors that can affect your radio reception.
FM RADIO RECEPTION
Range: FM range is normally limited to 25 to
30 miles (40 to 48 km), with monaural
(single channel) FM having slightly more
range than stereo FM. External influences
may sometimes interfere with FM station
reception even if the FM station is within 25
miles (40 km). The strength of the FM signal
is directly related to the distance between
the transmitter and receiver. FM signals
follow a line-of-sight path, exhibiting many
of the same characteristics as light. For
example they will reflect off objects.
Fade and drift: As your vehicle moves away
from a station transmitter, the signals will
tend to fade and/or drift.
Static and flutter: During signal interference
from buildings, large hills or due to antennaposition, usually in conjunction with in-
creased distance from the station transmit-
ter, static or flutter can be heard. This can be
reduced by adjusting the treble control
counterclockwise to reduce treble re-
sponse.
Multipath reception: Because of the reflec-
tive characteristics of FM signals, direct and
reflected signals reach the receiver at the
same time. The signals may cancel each
other, resulting in momentary flutter or loss
of sound.
AM RADIO RECEPTION
AM signals, because of their low frequency,
can bend around objects and skip along the
ground. In addition, the signals can be
bounced off the ionosphere and bent back
to earth. Because of these characteristics.
AM signals are also subject to interference
as they travel from transmitter to receiver.
Fading: Occurs while the vehicle is passing
through freeway underpasses or in areas
with many tall buildings. It can also occur for
several seconds during ionospheric turbu-
lence even in areas where no obstacles
exist.
Static: Caused by thunderstorms, electrical
AUDIO SYSTEM
4-10Heater, air conditioner and audio systems
ZX
FM-AM RADIO WITH COMPACT
DISC (CD) PLAYER (if so
equipped)
Audio main operation
Radio reception is affected by station signal
strength, distance from radio transmitter,
buildings, bridges, mountains, and other
external influences. Intermittent changes in
reception quality normally are caused by
these external influences.
Using a cellular phone in or near the
vehicle may influence radio reception
quality.
PWR/VOL control
Turn the ignition key to the ACC or ON
position, then push the PWR/VOL control
knob button. If you listen to the radio with
the engine not running, turn the key to the
ACC position. The mode (radio or CD)
which was playing immediately before the
system was turned off resumes playing.
When no CD is loaded, the radio comes on.
Push the PWR/VOL control knob button
again turns the system off.Turn the PWR/VOL control knob to the right
to increase volume or to the left to decrease
volume.
Adjusting tone quality and speaker bal-
ance
To adjust the audio levels for bass, treble,
fader, and balance, push the AUDIO button
and adjust the level with the SEEK/TRACK
button. Press the AUDIO button once for
BAS (bass), twice for TRE (treble), three
times for FAD (fader) and four times for BAL
(balance). Once the audio level is set the
display will return back to radio or CD
display mode after 7 seconds or the AUDIO
button can be pressed again within 7 sec-
onds to set the next audio level. Pressing
the AUDIO button a fifth time will return the
display back to radio or CD display mode.
Fader adjusts the sound level between the
front and rear speakers, balance adjusts the
sound level between the right and left
speakers.
Clock set
Press and hold the MENU button for more
than 2 seconds the radio beeps and the
hours flash, use the SEEK/TRACK button to
set the hour, press the MENU button again
until the radio beeps and the minutes flash,
LHA0118
Heater, air conditioner and audio systems4-13
ZX
Adjusting tone quality and speaker bal-
ance
Press the AUDIO button to enter the audio
adjust mode:
Bass!Mid!Treb!Fade!Bal
Press the TUNE/FF-REV (
or)or
SEEK/TRACK (
or) to adjust to the
desired levels. The display will return to the
regular radio display after 7 seconds, or you
may press the AUDIO button again to return
to the regular radio display.
Clock operation
Pressing the CLOCK button displays the
clock with the radio on or off. Press the
CLOCK button again to turn off the clock
display.
Clock set
1. Press and hold the CLOCK button until it
beeps (>2 seconds).
2. The hours will start flashing. Press
TUNE/FF-REV (
or)or
SEEK/TRACK (or) to adjust the
hours.
3. Press the CLOCK button to switch to the
minute adjustment.4. Press TUNE/FF-REV (
or)or
SEEK/TRACK (or) to adjust the
minutes.
5. Press the CLOCK button again to exit the
clock set mode.
The display will return to the regular clock
display after 7 seconds, or you may press
the CLOCK button again to return to the
regular clock display.
FM-AM radio operation
FM-AM band select
Push the AM or the FM button to change
from AM to FM reception.
The FM stereo indicator, ST, illuminates
during FM stereo reception. When the ste-
reo broadcast signal is weak, the radio
automatically changes from stereo to mon-
aural reception.
Station signal strength, distance from radio
transmitter, buildings, bridges, mountains,
and other external influences affect radio
reception. Intermittent changes in reception
quality normally are caused by these exter-
nal influences.Using a cellular phone in or near the
vehicle may influence radio reception
quality.
TUNE/FF-REV
WARNING
The radio should not be tuned while
driving so full attention may be given to
vehicle operation.
Use the
orbuttons for manual tun-
ing. To move quickly through the channels,
hold the tuning buttons down.
SEEK tuning
Push SEEK/TRACK (or). SEEK tuning
begins from low to high frequencies or high
to low frequencies, depending on which but-
ton is pressed, and stops at the next broad-
casting station. If using the up button, once
the highest broadcasting station is reached,
the radio continues in the SEEK mode at the
lowest broadcasting station. If using the
down button, once the lowest broadcasting
station is reached, the radio continues in the
Heater, air conditioner and audio systems4-19
ZX
audio control switch. Press the top of the
volume control to increase volume. Press
the bottom of the volume control to de-
crease volume.
ANTENNA
The antenna cannot be shortened, but it can
be removed. When you need to remove the
antenna, turn the antenna rod counterclock-
wise.
To install the antenna rod, turn the antenna
clockwise. Tighten the antenna rod to speci-
fication using a suitable tool such as a
open-end wrench. The antenna rod tighten-
ing specification is 2.0 - 2.6 Nzm(18-23
in-lb). Do not use pliers to tighten the an-
tenna as they can leave marks on the
antenna surface. The antenna rod can not
be hand tightened to the proper specifica-
tion.
CAUTION
Always properly tighten the antenna
rod during installation or the antenna
rod may break during vehicle opera-
tion.When installing a CB, ham radio or car
phone in your NISSAN, be sure to observe
the following cautions, otherwise the new
equipment may adversely affect the MFI
(Multiport Fuel Injection) system and other
electronic parts.
WARNING
OA cellular telephone should not be
used while driving so full attention
may be given to vehicle operation.
Some jurisdictions prohibit the use
of cellular telephones while driving.
OIf you must make a call while your
vehicle is in motion, the hands free
cellular phone operational mode (if
so equipped) is highly recom-
mended. Exercise extreme caution
AHA1053
CAR PHONE OR CB RADIO
Heater, air conditioner and audio systems4-31
ZX
For current pricing and availability of genuine
NISSAN Owner's Manualsfor the 2002
model year and prior, see an authorized
NISSAN dealer, or contact:
DDS Distribution Services, Ltd.
20770 Westwood Dr.
Strongsville OH 44136
1-800-247-5321
In Canada:
To purchase a copy of a genuine NISSAN
Service Manual or Owner's Manual please
contact your nearest NISSAN dealer. For the
phone number and location of a NISSAN
Dealer in your area call the NISSAN Satisfac-
tion Center at 1-800-387-0122 and a bilingual
NISSAN representative will assist you.
Also available are genuine NISSAN Service
and Owner's Manuals for older NISSAN
models.
IN THE EVENT OF A COLLISION
Unfortunately, accidents do occur. In this
unlikely event, there is some important in-
formation you should know.
Many insurance companies routinely autho-
rize the use of non-genuine collision parts in
order to cut costs, among other reasons.
Insist on the use of Genuine
NISSAN Collision Parts!
If you want your vehicle to be restored using
parts made to NISSAN's original exacting
specifications - if you want to help it to last
and hold its resale value, the solution is
simple.
Tell your insurance agent and
your repair shop to only use Genuine
NISSAN Collision Parts.
NISSAN does not
warrant non-NISSAN parts, nor does
NISSAN's warranty apply to damage
caused by a non-genuine part.
Using Genuine NISSAN Parts can help pro-
tect your personal safety, preserve your
warranty protection and maintain the resale
value of your vehicle. And if your vehicle
was leased, using Genuine NISSAN Parts
may prevent or limit unnecessary excess
wear and tear expenses at the end of your
lease.
NISSAN designs its hoods with crumple
zones to minimize the risk that the hood will
penetrate the windshield of your vehicle in
an accident. Non-genuine (imitation) parts
may not provide such built in safeguards.
Also, non-genuine parts often show prema-
ture wear, rust and corrosion.
Why should you take a chance?
In over 40 states, the law says you must be
advised if non-genuine parts are used to
repair your vehicle. And some states have
enacted laws that restrict insurance compa-
nies from authorizing the use of non-
genuine collision parts during the new ve-
hicle warranty. These laws help protect you,
so you can take action to protect yourself.
It's your right!
If you should need further information visit
us at:www.nissandriven.com.
9-30Technical and consumer information
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