2002 Mercury Villager trailer

Seating and Safety Restraints 115
Seating 115
Safety restraints 129
Air bags 136
Child restraints 141
Driving 155
Starting 155
Brakes 158
Transmission operation 162
Vehicle loading 167
Trailer towing 169
Recreational towing 172
Roadside Emergencies 173
Getting roadside assistance 173
Hazard flasher switch 174
Fuel pump shut-off switch 174
Fuses and relays 175
Changing tires 182
Jump starting 188
Wrecker towing 193
Customer Assistance 194
The dispute settlement board 197
Utilizing the mediation/arbitration 200
Getting assistance outside the U.S. and Canada 200
Ordering additional owner’s literature 201
Reporting safety defects (U.S. only) 202
Table of Contents
2

Once through the water, always try the brakes. Wet brakes do not stop
the vehicle as effectively as dry brakes. Drying can be improved by
moving your vehicle slowly while applying light pressure on the brake
pedal.
Driving through deep water where the transaxle is submerged
may allow water into the transaxle and cause internal damage.
Have the fluid checked and, if water is found, replace the fluid.
VEHICLE LOADING
Before loading a vehicle, familiarize yourself with the following terms:
•Base Curb Weight:Weight of the vehicle including any standard
equipment, fluids, lubricants, etc. It does not include occupants or
aftermarket equipment.
•Payload:Combined maximum allowable weight of cargo, occupants
and optional equipment. The payload equals the gross vehicle weight
rating minus base curb weight.
•GVW (Gross Vehicle Weight):Base curb weight plus payload
weight. The GVW is not a limit or a specification.
•GVWR (Gross Vehicle Weight Rating):Maximum permissible total
weight of the base vehicle, occupants, optional equipment and cargo.
The GVWR is specific to each vehicle and is listed on the Safety
Certification Label on the driver’s door pillar.
•GAWR (Gross Axle Weight Rating):Carrying capacity for each axle
system. The GAWR is specific to each vehicle and is listed on the
Safety Certification Label on the driver’s door pillar.
•GCWR (Gross Combined Weight Rating):Maximum permissible
combined weight of towing vehicle (including occupants and cargo)
and the loaded trailer.
•Maximum Trailer Weight Rating:Maximum weight of a trailer the
vehicle is permitted to tow. The maximum trailer weight rating is
determined by subtracting the vehicle curb weight for each
engine/transmission combination, any required option weight for trailer
towing and the weight of the driver from the GCWR for the towing
vehicle.
•Maximum Trailer Weight:maximum weight of a trailer the loaded
vehicle (including occupants and cargo) is permitted to tow. It is
determined by subtracting the weight of the loaded trailer towing
vehicle from the GCWR for the towing vehicle.
•Trailer Weight Range:Specified weight range that the trailer must
fall within that ranges from zero to the maximum trailer weight rating.
Driving
167

Do not exceed the GVWR or the GAWR specified on the
certification label.
Do not use replacement tires with lower load carrying capacities than the
originals because they may lower the vehicle’s GVWR and GAWR
limitations. Replacement tires with a higher limit than the originals do
not increase the GVWR and GAWR limitations.
The Certification Label, found on the inside pillar of the driver’s door,
lists several important vehicle weight rating limitations. Before adding
any additional equipment, refer to these limitations. If you are adding
weight to the front of your vehicle, (potentially including weight added
to the cab), the weight added should not exceed the front axle reserve
capacity (FARC). Additional frontal weight may be added to the front
axle reserve capacity provided you limit your payload in other ways (i.e.
restrict the number of occupants or amount of cargo carried).
You may add equipment throughout your vehicle if the total weight
added is equal to or less than the total axle reserve capacity (TARC)
weight. You should NEVER exceed the total axle reserve capacity.
Always ensure that the weight of occupants, cargo and equipment being
carried is within the weight limitations that have been established for
your vehicle including both gross vehicle weight and front and rear gross
axle weight rating limits. Under no circumstance should these limitations
be exceeded.
Exceeding any vehicle weight rating limitation could result in
serious damage to the vehicle and/or personal injury.
Calculating the load your vehicle can carry/tow
1. Use the appropriate maximum gross combined weight rating (GCWR)
chart to find the maximum GCWR for your vehicle type and whether it’s
equipped with a trailer tow option.
2. Weigh your vehicle as you customarily operate the vehicle without
cargo. To obtain correct weights, try taking your vehicle to a shipping
company or an inspection station for trucks.
3. Subtract your loaded vehicle weight from the maximum GCWR on the
following charts. This is the maximum trailer weight your vehicle can tow
and must fall below the maximum shown under maximum trailer weight
on the chart.
Driving
168

TRAILER TOWING
The trailer towing table shows the maximum allowable maximum GCWR
and trailer weight.
Maximum GCWR - kg (lbs.) Trailer weight range (0 -
maximum) - kg (lbs.)
3628 ( 8000) 0-1588 (0-3500)
Do not exceed the GVWR or the GAWR specified on the
certification label.
Towing trailers beyond the maximum recommended gross trailer
weight could result in engine damage, transmission/axle damage,
structural damage, loss of control, and personal injury.
The optional Trailer Tow Prep Package is recommended for towing of
any trailer since it provides a heavy duty battery, conventional size spare
tire and wiring.
Trailer towing puts additional loads on your vehicle’s engine,
transmission, axle, brakes, tires, and suspension. For your safety and to
maximize vehicle performance, be sure to use the proper equipment
while towing.
Follow these guidelines to ensure safe towing procedure:
•Stay within your vehicle’s load limits. If exceeded, cargo should be
removed from the trailer and/or the vehicle until all weights are within
specified limits.
•Thoroughly prepare your vehicle for towing. Refer toPreparing to
towin this chapter.
•Use extra caution when driving while trailer towing. Refer toDriving
while you towin this chapter.
•Service your vehicle more frequently if you tow a trailer. Refer to the
severe duty schedule in the scheduled maintenance guide.
•Do not tow a trailer until your vehicle has been driven at least 800 km
(500 miles).
•Refer to the instructions included with towing accessories for the
proper installation and adjustment specifications.
Driving
169

Trailer Tow Prep Package (if equipped)
The trailer tow prep package on your vehicle (if equipped) includes:
•Heavy duty battery
•Conventional size spare tire
•Trailer tow module and jumper harness
Using the jumper harness (if equipped)
•Remove the connector cap from the vehicle harness located behind
the rear bumper. Store the connector cap in the glove box for
reinstallation.
•Connect the tow harness to the vehicle harness located behind the
rear bumper.
•Connect the tow harness connector (SAE J1239) to your trailer.
•Confirm the proper vehicle and trailer stop/turn lamp operation.
Preparing to tow
Use the proper equipment for towing a trailer, and make sure it is
properly attached to your vehicle. See your dealer or a reliable trailer
dealer if you require assistance.
Hitches
For towing trailers up to 907 kg (2 000 lb), use a weight carrying hitch
and ball which uniformly distributes the trailer tongue load through the
underbody structure. For towing trailers up to 1 588 kg (3 500 lb) use a
frame-mounted weight distributing hitch which transfers a portion of the
trailer tongue load to the front axle system.
Do not install a single or multi-clamp type bumper hitch, or a hitch
which attaches to the axle. Follow the towing instructions of a reputable
rental agency.
Whenever a trailer hitch and hardware are removed, make sure all
mounting holes in the underbody are properly sealed to prevent noxious
gases or water from entering.
Safety chains
Always connect the trailer’s safety chains to the frame or hook retainers
of the vehicle hitch. To connect the trailer’s safety chains, cross the
chains under the trailer tongue and allow slack for turning corners.
If you use a rental trailer, follow the instructions that the rental agency
gives to you.
Driving
170

Do not attach safety chains to the bumper.
Trailer brakes
Electric brakes and manual, automatic or surge-type trailer brakes are
safe if installed properly and adjusted to the manufacturer’s
specifications. The trailer brakes must meet local and Federal
regulations.
Do not connect a trailer’s hydraulic brake system directly to your
vehicle’s brake system. Your vehicle may not have enough
braking power and your chances of having a collision greatly increase.
The braking system of the tow vehicle is rated for operation at the
GVWR not GCWR.
Trailer lamps
Trailer lamps are required on most towed vehicles. Make sure your
trailer lamps conform to local and Federal regulations. See your dealer or
trailer rental agency for proper instructions and equipment for hooking
up trailer lamps.
Driving while you tow
When towing a trailer:
•Ensure that you turn off your speed control. The speed control may
shut off automatically when you are towing on long, steep grades.
•Consult your local motor vehicle speed regulations for towing a trailer.
•To eliminate excessive shifting, use a lower gear. This will also assist
in transaxle cooling.
•Anticipate stops and brake gradually.
•Do not exceed the GCWR rating or transaxle damage may occur.
Servicing after towing
If you tow a trailer for long distances, your vehicle will require more
frequent service intervals. Refer to your scheduled maintenance guide for
more information.
Trailer towing tips
•Practice turning, stopping and backing up before starting on a trip to
get the feel of the vehicle trailer combination. When turning, make
wider turns so the trailer wheels will clear curbs and other obstacles.
Driving
171

•Allow more distance for stopping with a trailer attached.
•If you are driving down a long or steep hill, shift to a lower gear. Do
not apply the brakes continuously, as they may overheat and become
less effective.
•The trailer tongue weight should be 10–15% of the loaded trailer
weight.
•After you have traveled 80 km (50 miles), thoroughly check your
hitch, electrical connections and trailer wheel lug nuts.
•To aid in engine/transmission cooling and A/C efficiency during hot
weather while stopped in traffic, place the gearshift lever in P (Park).
•Vehicles with trailers should not be parked on a grade. If you must
park on a grade, place wheel chocks under the trailer’s wheels.
RECREATIONAL TOWING
Follow these guidelines for your specific powertrain combination to tow
your vehicle with all four wheels on the ground (such as behind a
recreational vehicle).
These guidelines are designed to ensure that your transmission is not
damaged due to insufficient lubrication.
All Front Wheel Drive (FWD) vehicles
An example of recreational towing is towing your vehicle behind a
motorhome. The following recreational towing guidelines are designed to
ensure that your transmission is not damaged. It is not recommended to
tow front wheel drive vehicles with the front drive wheels on the ground.
It is recommended to tow your vehicle with the drive wheels on a dolly
or two wheel car hauling trailer.
In case of a roadside emergency with a disabled vehicle (without access
to wheel dollies, car hauling trailer or flatbed transport vehicle) your
vehicle can be flat towed (all wheels on the ground) under the following
conditions:
•Place the transmission in N (Neutral).
•Maximum speed is 56 km/h (35 mph).
•Maximum distance is 80 km (50 miles).
Driving
172

Fuse/Relay
LocationFuse Amp
RatingPassenger Compartment Fuse
Panel Description
Eng Cont 10A Powertrain Control Module,
Oxygen Sensors
Room Lamp 15A Interior Lamps
Mirror 7.5A Smart Entry Control (SEC),
Power Mirror Switch
Stop Lamp 20A Brake Pedal Position (BPP)
Switch, Trailer Tow Control Unit
Cigar Lighter 20A Cigar Lighter
Hazard 10A Hazard Warning Flasher Switch,
Anti-Theft Indicator
RR Pwr Plug 20A Rear Powerpoint
Rear Blower 15A Rear Blower Motor Relay, Rear
Blower Motor
Front Wiper 20A Front Wiper/Washer Assembly
Rear Blower 15A Rear Blower Motor Relay, Rear
Blower Motor
Rear Wiper 10A Rear Wiper/Washer Assembly
O2 Sensor 7.5A Oxygen Sensor
Audio/Video 15A Radio/Video System
Turn 10A Hazard Warning Flasher Switch
Audio Amp 20A Subwoofer Amplifier
Front Blower 20A Front Blower Motor, Front Blower
Motor/Speed Controller
Eng Cont 7.5A Powertrain Control Module,
Lighting Control Module
Relays 10A Speed Control, Instrument
Cluster, Rear Blower Motor, Data
Link Connector #2, Cooling Fans
A/C Cont 7.5A Electronic Automatic
Temperature Control (EATC)
Module, A/C Relay, Front Climate
Control Panel
Roadside Emergencies
178