2002 Mercury Villager ECU

5. Push down on the child seat while pulling on the loose end of the lap
belt webbing to tighten the belt.
6. Before placing the child into the child seat, forcibly tilt the child seat
from side to side and in forward direction to make sure that the seat is
securely held in place. To check this, grab the seat at the belt path and
attempt to move it side to side and forward and back. There should be
no more than one inch of movement for proper installation.
Attaching safety seats with tether straps
Children should be placed in the rear in an appropriate child
safety seat that is properly secured to the vehicle.
Most new forward-facing child safety seats include a tether strap which
goes over the back of the seat and hooks to an anchoring point. Tether
straps are available as an accessory for many older safety seats. Contact
the manufacturer of your child seat for information about ordering a
tether strap.
Tether strap anchors have been
provided in your vehicle. The left
side of the figure is the front of the
vehicle.
Seating and Safety Restraints
149

6. Rotate the tether strap clip.
7. Refer to the instructions in this
section underInstalling child
safety seats in combination lap
and shoulder belt seating
positionsto secure the child safety
seat.
8. Tighten the child safety seat
tether strap according to the
manufacturer’s instructions.
Third row seats
The third row seat child tether anchors are located on the bottom back
side of the seat. Refer toSecond row seatslisted previously for
installation instructions.
Seating and Safety Restraints
152

The BRAKE warning lamp in the
instrument cluster illuminates and
remains illuminated (when the
ignition is turned ON) until the
parking brake is released.
Always set the parking brake fully and make sure that the
gearshift is securely latched in P (Park).
The parking brake is not recommended to stop a moving vehicle.
However, if the normal brakes fail, the parking brake can be used to stop
your vehicle in an emergency. Since the parking brake applies only the
rear brakes, the vehicle’s stopping distance will increase greatly and the
handling of your vehicle will be adversely affected.
Push the pedal downward again to
release the parking brake. Driving
with the parking brake on will cause
the brakes to wear out quickly and
reduce fuel economy.
STEERING
Your vehicle is equipped with power steering. Power steering uses energy
from the engine to decrease the driver’s effort in steering the vehicle.
To prevent damage to the power steering pump:
•Never hold the steering wheel to the extreme right or the extreme left
for more than a few seconds when the engine is running.
•Do not operate the vehicle with the power steering pump fluid level
below the MIN mark on the reservoir.
If the power steering system breaks down (or if the engine is turned
off), you can steer the vehicle manually, but it takes more effort.
If the steering wanders or pulls, the condition could be caused by any of
the following:
•Underinflated tire(s) on any wheel(s)
P!
BRAKE
PUSH
TO
RELEASE
Driving
161

If the parking brake is fully released, but the brake warning lamp
remains illuminated, the brakes may not be working properly.
See your dealer or a qualified service technician.
Understanding gearshift positions
Your automatic transaxle electronically controls the shift feel by using an
adaptive learning strategy. This feature is designed to optimize shift
smoothness. It is normal for your transaxle to shift firmly during the first
few hundred kilometers (miles) of operation until the adaptive strategy
has been learned. The adaptive learning strategy is maintained by power
from the battery. When the battery is disconnected or a new battery is
installed, the transaxle must relearn its adaptive strategy. Optimal
shifting will resume within a few hundred kilometers (miles) of
operation.
P (Park)
Always come to a complete stop
before shifting into P (Park). Make
sure the gearshift lever is securely
latched in P (Park). This locks the transaxle and prevents the front
wheels from rotating.
Always set the parking brake fully and make sure the gearshift is
latched in P (Park). Turn the ignition to the LOCK position and
remove the key whenever you leave your vehicle.
R (Reverse)
With the gearshift lever in R
(Reverse), the vehicle will move
backward. You should always come
to a complete stop before shifting into and out of R (Reverse).
N (Neutral)
With the gearshift lever in the N
(Neutral) position, the vehicle can
be started and is free to roll. Hold
the brake pedal down while in this position.
P RND21
P RND21
P RND21
Driving
163

When parking, do not use the gearshift in place of the parking
brake. Always set the parking brake fully and make sure that the
gearshift is securely latched in Park (P). Turn off the ignition
whenever you leave your vehicle. Never leave your vehicle unattended
while it is running. If you do not take these precautions, your vehicle
may move unexpectedly and injure someone.
Driving with an automatic overdrive transaxle
Your automatic transaxle electronically controls the shift feel by using an
adaptive learning strategy. This feature is designed to optimize shift
smoothness.
Note:It is normal for your transaxle to shift firmly during the first few
hundred kilometers (miles) of operation until the adaptive strategy has
been learned. The adaptive learning strategy is maintained by power
from the battery. When the battery is disconnected or a new battery is
installed, the transaxle must relearn its adaptive strategy. Optimal
shifting will resume within a few hundred kilometers (miles) of
operation.
Your automatic overdrive transaxle
provides fully automatic operation in
either D (Overdrive) or with the
O/D OFF switch depressed. Driving
with the gearshift lever in D
(Overdrive) gives the best fuel economy for normal driving conditions.
For manual control, start in 1 (First) and then shift manually.
To put your vehicle in gear, start the
engine, depress the brake pedal,
then move gearshift lever out of P
(Park).
DRIVING THROUGH WATER
Do not drive quickly through standing water, especially if the depth is
unknown. Traction or brake capability may be limited and if the ignition
system gets wet, your engine may stall. Water may also enter your
engine’s air intake and severely damage your engine.
If driving through deep or standing water is unavoidable, proceed very
slowly. Never drive through water that is higher than the bottom of the
hubs.
OVERDRIVE
OFF/ON
P R N D 2 1
Driving
166

If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount. To obtain reimbursement
information, U.S. Ford or Mercury vehicles customers call
1-800-241-3673; Lincoln vehicle customers call 1–800–521–4140.
Canadian customers who need to obtain reimbursement information, call
1–800–665–2006.
ROADSIDE COVERAGE BEYOND BASIC WARRANTY
In the United States, you may purchase additional roadside assistance
coverage beyond this period through the Ford Auto Club by contacting
your Ford or Lincoln Mercury dealer.
Similarly in Canada, for uninterrupted Roadside Assistance coverage, you
may purchase extended coverage prior to your Basic Warranty’s Roadside
Assistance expiring. For more information and enrollment, contact
1–877–294–2582 or visit our website at www.ford.ca.
HAZARD FLASHER
Use only in an emergency to warn traffic of vehicle breakdown,
approaching danger, etc. The hazard flashers can be operated when the
ignition is off.
•The hazard lights control is
located on the instrument panel.
•Depress hazard lights control to
activate all hazard flashers
simultaneously.
•Depress control again to turn the
flashers off.
FUEL PUMP SHUT-OFF SWITCH
FUEL
RESET
The fuel pump shut-off switch is a device intended to stop the electric
fuel pump when your vehicle has been involved in a substantial jolt.
After a collision, if the engine cranks but does not start, the fuel pump
shut-off switch may have been activated.
SECURITYHAZARD
RR DEFOGRR WIPER RR WASH
Roadside Emergencies
174

GETTING THE SERVICES YOU NEED
At home
Ford Motor Company and Ford of Canada have authorized dealerships to
service your vehicle. It is preferred that you return to the Ford dealer
where your vehicle was purchased when warranty repairs are needed.
However, you may also take your vehicle to another Ford Motor
Company or Ford of Canada dealership authorized for warranty repairs.
Certain warranty repairs require special training though, so not all
dealers are authorized to perform all warranty repairs. That means that
depending on the warranty repair needed, the vehicle may need to be
taken to another dealer. If a particular dealership can not assist you,
then contact the Customer Relationship Center.
If you have questions or concerns, or are unsatisfied with the service you
are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing dealership.
2. If your inquiry or concern remains unresolved, contact the Sales
Manager or Service Manager at the dealership.
3. If the inquiry or concern cannot be resolved at the dealership level,
please contact the Ford Customer Relationship Center.
Away from home
If you own a Ford or Mercury vehicle and are away from home when
your vehicle needs service, or if you need more help than the dealership
could provide, after following the steps described above, contact the
Ford Customer Relationship Center to find an authorized dealership to
help you.
In the United States:
Ford Motor Company
Customer Relationship Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
www.ford.com
Customer Assistance
194

In Canada:
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
www.ford.ca
If you own a Lincoln vehicle and are away from home when your vehicle
needs service, or if you need more help than the dealership could
provide, after following the steps described above, contact the Ford
Customer Relationship Center to find an authorized dealership to help
you.
In the United States:
Ford Motor Company
Customer Relationship Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
1-800-521-4140
(TDD for the hearing impaired: 1-800-232-5952)
www.ford.com
In Canada:
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
www.ford.ca
In order to help you service your Ford or Lincoln Mercury vehicle, please
have the following information available when contacting a Customer
Relationship Center:
•Your telephone number (home and business).
•The name of the dealer and the city where the dealership is located.
•The year and make of your vehicle.
•The date of vehicle purchase.
•The current odometer reading.
•The vehicle identification number (VIN).
Customer Assistance
195