Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the New Vehicle Limited Warranty period of three years or 60,000
km (36,000 miles), whichever occurs first on Ford and Mercury
vehicles, and four years or 80,000 km (50,000 miles) on Lincoln
vehicles.
Roadside assistance will cover:
•changing a flat tire
•jump-starts
•lock-out assistance
•limited fuel delivery
•towing of your disabled vehicle to the nearest Ford Motor Company
dealership, or your selling dealer if within 56.3 km (35 miles) of the
nearest Ford Motor Company dealership (one tow per disablement).
Even non-warranty related tows, like accidents or getting stuck in the
mud or snow, are covered (some exclusions apply, such as impound
towing or repossession).
Canadian customers refer to your Owner Information Guide for
information on:
•Coverage period
•Exact fuel amounts
•Towing of your disabled vehicle
•Emergency travel expense reimbursement
•Travel planning benefits
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, the card is
found in the Owner Information Guide in the glove compartment.
U.S. Ford or Mercury vehicle customers who require roadside assistance,
call 1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140.
Roadside emergencies
204
2. Slide the wheel under the vehicle
and install the retainer through the
wheel center.
3. Turn the lug wrench clockwise
until the tire is raised to its original
position underneath the vehicle. The
lug wrench will click when the tire
is raised to the stowed position. It
will not allow you to overtighten.
JUMP STARTING YOUR VEHICLE
The gases around the battery can explode if exposed to flames,
sparks, or lit cigarettes. An explosion could result in injury or
vehicle damage.
Batteries contain sulfuric acid which can burn skin, eyes and
clothing, if contacted.
Do not attempt to push-start your vehicle. Automatic
transmissions do not have push-start capability; also, the
catalytic converter may become damaged.
Preparing your vehicle
When the battery is disconnected or a new battery is installed, the
transmission must relearn its shift strategy. As a result, the transmission
may have firm and/or soft shifts. This operation is considered normal and
will not affect function or durability of the transmission. Over time, the
adaptive learning process will fully update transmission operation.
1.Use only a 12–volt supply to start your vehicle.
2. Do not disconnect the battery of the disabled vehicle as this could
damage the vehicle’s electrical system.
3. Park the booster vehicle close to the hood of the disabled vehicle
making sure the two vehiclesdo nottouch. Set the parking brake on
both vehicles and stay clear of the engine cooling fan and other moving
parts.
Roadside emergencies
222
3. Connect the negative (-) cable to the negative (-) terminal of the
assisting battery.
4. Make the final connection of the negative (-) cable to the provided
jumpstarting bolt ONLY. Connecting to any other exposed component
may cause an explosion.
Do notuse fuel lines, engine rocker covers or the intake manifold as
groundingpoints.
Do not connect the end of the second cable to the negative (-)
terminal of the battery to be jumped. A spark may cause an
explosion of the gases that surround the battery.
+–+–
Roadside emergencies
224
5. Ensure that the cables are clear of fan blades, belts, moving parts of
both engines, or any fuel delivery system parts.
Jump starting
1. Start the engine of the booster vehicle and run the engine at
moderately increased speed.
2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been started, run both engines for an
additional three minutes before disconnecting the jumper cables.
Removing the jumper cables
Remove the jumper cables in the reverse order that they were
connected.
1. Remove the jumper cable from thegroundmetal surface.
2. Remove the jumper cable on the negative (-) connection of the
booster vehicle’s battery.
+–+–
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226
3. Remove the jumper cable from the positive (+) terminal of the booster
vehicle’s battery.
4. Remove the jumper cable from the positive (+) terminal of the
disabled vehicle’s battery.
After the disabled vehicle has been started and the jumper cables
removed, allow it to idle for several minutes so the engine computer can
relearn its idle conditions.
+–+–
+–+–
Roadside emergencies
227
Emergencies, roadside
jump-starting ..........................222
Emission control system ..........266
Engine ........................................287
check engine/service engine
soon light ....................................9
cleaning ...................................277
coolant .....................................240
fail-safe coolant ......................244
idle speed control ...................248
lubrication
specifications ..................285, 287
refill capacities ........................282
service points ..................232–233
starting after a collision .........205
Engine block heater .................172
Engine oil ..................................233
checking and adding ..............233
dipstick ....................................233
filter, specifications ........237, 282
recommendations ...................237
refill capacities ........................282
specifications ..................285, 287
Exhaust fumes ..........................173
F
Fail safe cooling ........................244
Flexible Fuel Vehicle (FFV) ....257
Floor mats ...................................99
Fluid capacities .........................282
Foglamps .....................................31
Four-Wheel Drive vehicles
driving off road .......................186
preparing to drive your
vehicle .....................................180
Fuel ............................................257calculating fuel
economy ............................22, 262
cap .....................................10, 261
capacity ...................................282
choosing the right fuel ...........259
comparisons with EPA fuel
economy estimates .................266
detergent in fuel .....................261
filling your vehicle with
fuel ...........................257, 261, 263
filter, specifications ........262, 282
fuel pump shut-off switch .....205
gauge .........................................17
improving fuel economy ........262
octane rating ...................260, 287
quality ......................................260
running out of fuel .................261
safety information relating to
automotive fuels .....................257
Fuel - flex fuel vehicle
(FFV) .........................257, 259–260
Fuses ..................................206–207
G
Garage door opener ..............86, 88
Gas cap (see Fuel cap) ......10, 261
Gas mileage (see Fuel
economy) ...................................262
Gauges .........................................14
battery voltage gauge ...............16
engine coolant temperature
gauge .........................................15
engine oil pressure gauge ........17
fuel gauge ..................................17
odometer ...................................15
speedometer .............................14
tachometer ................................16
trip odometer ............................16
Index
306
GAWR (Gross Axle Weight
Rating) .......................................194
calculating ...............................196
definition .................................194
driving with a heavy load ......194
location ....................................194
GVWR (Gross Vehicle Weight
Rating) .......................................194
calculating .......................194, 196
definition .................................194
driving with a heavy load ......194
location ....................................194
H
Hazard flashers .........................205
Head restraints .................120, 125
Headlamps ...................................31
aiming ......................................274
autolamp system .......................33
bulb specifications ..................273
daytime running lights .............31
flash to pass ..............................32
high beam ...........................12, 32
replacing bulbs .......................268
turning on and off ....................31
warning chime ..........................13
Heating ........................................36
heating and air conditioning
system .......................................36
rear seat controls .....................51
HomeLink universal
transceiver (see Garage door
opener) ...................... 88–89, 91–92
Hood ..........................................230
I
Ignition .................................78, 287Infant seats
(see Safety seats) .....................161
Inspection/maintenance (I/M)
testing ........................................267
Instrument panel
cleaning ...................................279
cluster ..........................................8
lighting up panel and
interior .......................................32
location of components ..............8
J
Jack ....................................216–217
positioning .......................216, 218
storage .....................216–217, 221
Jump-starting your vehicle ......222
K
Keyless entry system ...............107
autolock ...................................111
keypad .....................................107
locking and unlocking doors ..110
programming entry code .......108
Keys ...................................116–118
key in ignition chime ...............13
positions of the ignition ...........78
L
Lamps
autolamp system .......................33
bulb replacement
specifications chart ................273
cargo lamps ...............................32
daytime running light ...............31
fog lamps ...................................31
headlamps .................................31
headlamps, flash to pass ..........32
instrument panel, dimming .....32
Index
307
fluid,checking and adding ....246
fluid, refill capacity ................282
fluid, specifications .........285, 287
Power Windows ...........................93
Preparing to drive your
vehicle ........................................180
R
Radio ......................................54, 63
Radio reception .....................76–77
Rear window defroster ...............53
Relays ................................206, 214
Remote entry system .......101, 103
illuminated entry ....................106
locking/unlocking
doors ................................102, 113
opening the trunk ...................103
panic alarm .............................103
replacement/additional
transmitters .............................105
replacing the batteries ...........104
Reverse sensing system .............33
Roadside assistance ..................204
Roof rack ...................................202
S
Safety belts (see Safety
restraints) ....13, 133, 135–138, 142
Safety Canopy ...................154–155
Safety defects, reporting ..........303
Safety restraints .......133, 135–138,
141–142
belt minder .............................143
cleaning the safety belts ........149
extension assembly ................142
for adults .........................136–138for children .............................158
lap belt ....................................139
warning light and
chime ...........................10, 13, 143
Safety seats for children ..........161
Seat belts (see Safety
restraints) ..................................133
Seats ..........................................120
child safety seats ....................161
heated ......................................124
memory seat ...................103, 123
SecuriLock passive anti-theft
system ................................116–118
Servicing your vehicle ..............229
Snowplowing .................................3
Spark plugs, specifications ......282,
287
Special notice ................................3
ambulance conversions ..............3
utility-type vehicles ....................3
Specification chart,
lubricants ...........................285, 287
Speed control ..............................78
Speedometer ...............................14
Starting your vehicle ........169, 171
jump starting ..........................222
Steering wheel
controls ..........................78, 82, 84
tilting .........................................82
T
Tachometer .................................16
Tire warning ..............................255
Tires ...................216, 251–253, 255
changing ..........................216, 218
checking the pressure ............253
Index
309