2002 Mercury Mercury Cougar tow

Preparing to tow
Use the proper equipment for towing a trailer, and make sure it is
properly attached to your vehicle. See your dealer or a reliable trailer
dealer if you require assistance.
Hitches
Do not use hitches that clamp onto the vehicle bumper. Use a load
carrying hitch. You must distribute the load in your trailer so that 10% of
the total weight of the trailer is on the tongue.
Safety chains
Always connect the trailer's safety chains to the frame or hook retainers
of the vehicle hitch. To connect the trailer's safety chains, cross the
chains under the trailer tongue and allow slack for turning corners.
If you use a rental trailer, follow the instructions that the rental agency
gives to you.
Do not attach safety chains to the bumper.
Trailer brakes
Electric brakes and manual, automatic or surge-type trailer brakes are
safe if installed properly and adjusted to the manufacturer's
specifications. The trailer brakes must meet local and Federal
regulations.
Do not connect a trailer's hydraulic brake system directly to your
vehicle's brake system. Your vehicle may not have enough
braking power and your chances of having a collision greatly increase.
The braking system of the tow vehicle is rated for operation at the
GVWR not GCWR.
Trailer lamps
Trailer lamps are required on most towed vehicles. Make sure your
trailer lamps conform to local and Federal regulations. See your dealer or
trailer rental agency for proper instructions and equipment for hooking
up trailer lamps.
Driving
131

Driving while you tow
When towing a trailer:
²Turn off the speed control. The speed control may shut off
automatically when you are towing on long, steep grades.
²Consult your local motor vehicle speed regulations for towing a trailer.
²To eliminate excessive shifting, use a lower gear. This will also assist
in transaxle cooling.
²Anticipate stops and brake gradually.
²Do not exceed the GCWR rating or transaxle damage may occur.
Servicing after towing
If you tow a trailer for long distances, your vehicle will require more
frequent service intervals. Refer to your scheduled maintenance guide for
more information.
Trailer towing tips
²Practice turning, stopping and backing up before starting on a trip to
get the feel of the vehicle trailer combination. When turning, make
wider turns so the trailer wheels will clear curbs and other obstacles.
²Allow more distance for stopping with a trailer attached.
²If you are driving down a long or steep hill, shift to a lower gear. Do
not apply the brakes continuously, as they may overheat and become
less effective.
²The trailer tongue weight should be 10±15% of the loaded trailer
weight.
²After you have traveled 80 km (50 miles), thoroughly check your
hitch, electrical connections and trailer wheel lug nuts.
²To aid in engine/transmission cooling and A/C efficiency during hot
weather while stopped in traffic, place the gearshift lever in P (Park).
²Vehicles with trailers should not be parked on a grade. If you must
park on a grade, place wheel chocks under the trailer's wheels.
Driving
132

RECREATIONAL TOWING
Follow these guidelines for your specific powertrain combination to tow
your vehicle with all four wheels on the ground (such as behind a
recreational vehicle).
These guidelines are designed to ensure that your transmission is not
damaged due to insufficient lubrication.
All Front Wheel Drive (FWD) vehicles:
An example of recreational towing is towing your vehicle behind a
motorhome. The following recreational towing guidelines are designed to
ensure that your transmission is not damaged. It is not recommended to
tow front wheel drive vehicles with the front drive wheels on the ground.
It is recommended to tow your vehicle with the drive wheels on a dolly
or two wheel car hauling trailer.
In case of a roadside emergency with a disabled vehicle (without access
to wheel dollies, car hauling trailer or flatbed transport vehicle) your
vehicle can be flat towed (all wheels on the ground) under the following
conditions:
²Place the transmission in N (Neutral).
²Maximum speed is 56 km/h (35 mph).
²Maximum distance is 80 km (50 miles).
Driving
133

GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford Motor Company
offers a complimentary roadside assistance program. This program is
separate from the New Vehicle Limited Warranty. The service is available:
²24±hours, seven days a week
²
for the New Vehicle Limited Warranty period of three years or 60,000
km (36,000 miles), whichever occurs first on Ford and Mercury vehicles,
and four years or 80,000 km (50,000 miles) on Lincoln vehicles.
Roadside assistance will cover:
²changing a flat tire.
²jump-starts.
²lock-out assistance.
²limited fuel delivery.
²towing of your disabled vehicle to the nearest Ford Motor Company
dealership, or your selling dealer if within 56.3 km (35 miles) of the
nearest Ford Motor Company dealership (one tow per disablement).
Even non-warranty related tows, like accidents or getting stuck in the
mud or snow, are covered (some exclusions apply, such as impound
towing or repossession).
Canadian customers refer to your Owner Information Guide for
information on:
²Coverage period
²Exact fuel amounts
²Towing of your disabled vehicle
²Emergency travel expense reimbursement
²Travel planning benefits
USING ROADSIDE ASSISTANCE
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, the card is
found in the Owner Information Guide in the glove compartment.
U.S. Ford or Mercury vehicle customers who require roadside assistance,
call 1±800±241±3673; Lincoln vehicle customers call 1±800±521±4140.
Canadian customers who require roadside assistance, call
1±800±665±2006.
Roadside Emergencies
134

Fuse/Relay
LocationFuse Amp
RatingPower Distribution Box
Description
R8 Ð High speed engine cooling fan
R9 Ð Engine cooling fan
R10 Ð Not used
R11 Ð Daytime running lamps (Canada
only)
D1 Ð Starter relay
D2 Ð Air conditioning
* Have these fuses replaced by your dealer or qualified technician.
CHANGING THE TIRES
If you get a flat tire while driving, do not apply the brake heavily.
Instead, gradually decrease your speed. Hold the steering wheel firmly
and slowly move to a safe place on the side of the road.
The use of tire sealants is not recommended and may compromise the
integrity of your tires. The use of tire sealants may also affect your tire
pressure monitoring system (if equipped).
Temporary spare tire information
The temporary spare tire for your vehicle is labeled as such. It is smaller
than a regular tire and is designed for emergency use only.
If you use the temporary spare tire continuously or do not follow
these precautions, the tire could fail, causing you to lose control
of the vehicle, possibly injuring yourself or others.
When driving with the temporary spare tiredo not:
²use more than one temporary spare tire at a time
²exceed 80 km/h (50 mph) or drive further than 3 200 km (2 000
miles) total under any circumstances
²load the vehicle beyond maximum vehicle load rating listed on the
Safety Compliance Label
²tow a trailer
²use tire chains
²drive through an automatic car wash, because of the vehicle's reduced
ground clearance
Roadside Emergencies
142

WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member, your roadside assistance center.
It is recommended that your vehicle be towed with a wheel lift or flatbed
equipment. Do not tow with a slingbelt. Ford Motor Company has not
approved a slingbelt towing procedure.
If your vehicle is to be towed from the rear using wheel lift equipment,
the front wheels (drive wheels) must be placed on a dolly to prevent
damage to the transmission.
If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
Roadside Emergencies
151

In the United States, a warranty dispute must be submitted to the
Dispute Settlement Board before taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by state law, before pursuing
replacement or repurchase remedies provided by certain state laws. This
dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
²Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
²Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Please contact
your dealer for further information. Since this information is subject to
change, please ask your dealer for complete details about Ford Extended
Service Plan coverage options, or visit the Ford ESP website at
www.ford-esp.com.
THE DISPUTE SETTLEMENT BOARD (U.S. ONLY)
The Dispute Settlement Board is:
²an independent, third-party arbitration program for warranty disputes.
²available free to owners and lessees of qualifying Ford Motor Company
vehicles.
Customer Assistance
154

WASHING THE EXTERIOR
Wash your vehicle regularly with cool or lukewarm water and a neutral
Ph shampoo, such as Detail Wash (ZC-3±A), which is available from your
dealer.
²Never use strong household detergents or soap, such as dish washing
or laundry liquid. These products can discolor and spot painted
surfaces.
²Never wash a vehicle that is ªhot to the touchº or during exposure to
strong, direct sunlight.
²Always use a clean sponge or carwash mitt with plenty of water for
best results.
²Dry the vehicle with a chamois or soft terry cloth towel in order to
eliminate water spotting.
²It is especially important to wash the vehicle regularly during the
winter months, as dirt and road salt are difficult to remove and cause
damage to the vehicle.
²Immediately remove items such as gasoline, diesel fuel, bird droppings
and insect deposits because they can cause damage to the vehicle's
paintwork and trim over time.
²Remove any exterior accessories, such as antennas, before entering a
car wash.
²Suntan lotions and insect repellents can damage any painted
surface; if these substances come in contact with your vehicle,
wash off as soon as possible.
WAXING
Applying a polymer paint sealant to your vehicle every six months will
assist in reducing minor scratches and paint damage.
²Wash the vehicle first.
²Do not use waxes that contain abrasives.
²Do not allow paint sealant to come in contact with any non-body
(low-gloss black) colored trim, such as grained door handles, roof
racks, bumpers, side moldings, mirror housings or the windshield cowl
area. The paint sealant will ªgrayº or stain the parts over time.
Cleaning
161