132 Tele Aid
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Te l e A i d
Important!
The initial activation of the Tele Aid system may only be
performed by completing the subscriber agreement and
placing an acquaintance call using the “SOS” button.
Failure to complete either of these steps will result in a
system that is not activated. If the system is not
activated the indicator lamp in the “SOS” button stays
on after turning electronic key in starter switch to
position 2.
If you have any questions regarding activation, please
call the Response Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
(Te l ematic Alarm Identification on Demand)
The Tele Aid system consists of three types of response;
automatic and manual emergency, roadside assistance
and information.
The Tele Aid system is operational providing that the
vehicle’s battery is charged and properly connected, not
damaged and cellular and GPS coverage is available. To
activate, press the “SOS” button, the Roadside
Assistance button• or the Information button¡,
depending on the type of response required.Shortly after the completion of your Acquaintance Call,
you will receive a user ID and password via first call
mail. By visiting www.mbusa.com and selecting
“Tele Aid” (USA only), you will have access to account
information, remote door unlock and more.
System self-check
Initially, after turning the key in steering lock to
position 2, malfunctions are detected and indicated (the
indicator lamps in the “SOS” button, the Roadside
Assistance button• and the Information
button¡ stay on longer than 10 seconds or do not
come on).
Important!
Always make sure that the indicator lamps in the
“SOS” button, in the “Roadside Assistance” button and
in the “Information” button do not remain illuminated
constantly in red after the system self check.
If a malfunction is indicated as outlined above, have the
system checked at the nearest Mercedes-Benz Center as
soon as possible.
138 Tele Aid
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Remote door unlock
In the case you have your vehicle locked unintentionally
(e.g. key inside vehicle), and the reserve key is not
handy, contact the Mercedes-Benz Response Center at
1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada). You will be asked to provide your password
which you provided when you completed the subscriber
agreement.
Then return to your vehicle and pull outside trunk
handle for a minimum of 20 seconds.
The Response Center will then unlock your vehicle with
the remote door unlocking feature.
Note:
The remote door unlock feature is available if the
relevant cellular phone network is available.
The SOS button will flash to indicate receipt of the door
unlock command. Once the vehicle is unlocked, a
Response Center specialist will attempt to establish
voice contact with the vehicle occupants.
If the trunk handle was pulled for more than 20 seconds
before door unlock authorization was received by the
Response Center, you must wait 15 minutes before
pulling the trunk handle again.Stolen vehicle tracking services
In the event your vehicle was stolen, report the incident
to the police who will issue numbered incident report.
Pass this number on to the Mercedes-Benz Response
Center.
The Response Center will then attempt to covertly
contact the vehicle’s Tele Aid system. Once the vehicle
is located, the Response Center will contact the local
Law Enforcement and you. The vehicle’s location will
only be provided to Law Enforcement.
143 Steering lock
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Notes:
A warning sounds when the driver’s door is opened
while the key is in steering lock position 1 or 0.
With the engine at idle speed, the charging rate of the
alternator (output) is limited.
It is therefore recommended that you turn off
unnecessary electrical consumers while driving in stop-
and-go traffic. This precaution helps to avoid draining of
the battery.
Unnecessary strain on the battery and charging system
may be minimized by turning off the following power
consumers, for example: Heated seats, rear window
defroster.Caution!
To prevent accelerated battery discharge and a possible
dead battery, always remove the key from the steering
lock. Do not leave the key in steering lock position 0.
227 Towing the vehicle
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hintsCar care Index We recommend that the vehicle be transported using
flat bed equipment. This method is preferable to other
types of towing.
Do not tow with sling-type equipment. Front towing
with sling-type equipment over bumpy roads will
damage radiator and supports. Rear towing with sling-
type equipment over bumpy roads will damage the
lower edge of the front bumper cover.
Use wheel lift, dolly, or flat bed equipment, with key in
steering lock turned to position 0.
Towing restrictions for vehicles with automatic
transmission: The vehicle may be towed with all wheels
on the ground and the selector lever in position “N” for
distances up to 30 miles (50 km) and at a speed not to
exceed 30 mph (50 km / h). The key must be in steering
lock position 2.
To be certain to avoid a possibility of damage to the
transmission, however, we recommend the drive shaft
be disconnected at the rear axle drive flange for any
towing beyond a short tow to a nearby garage.Important!
When towing the vehicle, please, note the following:
With the automatic central locking activated and the
key in steering lock position 2, the vehicle doors lock if
the left front wheel as well as the right rear wheel are
turning at vehicle speeds of approximately 9 mph
(15 km / h) or more.
To prevent the vehicle door locks from locking,
deactivate the automatic central locking.
Wa r n i n g !
Prior to towing the vehicle with all wheels on the
ground make certain that the electronic key is in
steering lock position 2.
With the engine not running, there is no power
assistance for the braking and steering systems. In
this case, it is important to keep in mind that a
considerably higher degree of effort in necessary to
brake and steer the vehicle.
238 Raising hardtop manually
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hintsCar care Index
Raising hardtop manually
In case of malfunction, the hardtop can also be raised
manually. This procedure should be performed with
great care by 2 persons.
Prior to raising the hardtop manually, make certain that
all points listed under Retractable Hardtop (see
page 122) were observed.A hex-socket wrench, located on the inside of the
right-hand cover in the trunk, is required for this job.
1. Open doors or lower windows.
2. For safety reasons, remove key from steering lock.
3. Open trunk.
276 Index
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hints Car careIndex
Clock, setting .................................................................... 76
Coin Holder ......................................................................116
Combination switch ........................................................ 83
Consumer information .................................................. 272
Control and operation of radio transmitters ............. 130
Coolant level
Adding coolant .......................................................... 198
Checking .................................................................... 198
Coolant temperature gauge ............................................ 75
Coolants ........................................................................... 270
Anticorrosion/antifreeze quantity ......................... 271
Cruise control ................................................................. 166
Cup holder .......................................................................114
DDaytime running lamps .................................................. 82
Deep water
Driving instructions ................................................. 165
Display illumination ........................................................ 74
Doors .................................................................................. 28
Drinking and driving .................................................... 157
Drive sensibly - Save Fuel ............................................ 157
Driving instructions ...................................................... 157
Driving off ....................................................................... 159
EElectronic stability program (ESP) .............................. 173
Control switch ........................................................... 175
Malfunction indicator lamp ..................................... 185
Synchronizing ........................................................... 174
Warning lamp ............................................................ 185
Emergency call
See Tele Aid ............................................................... 132
Emergency release for trunk lid .................................... 35
Emergency tensioning retractor (ETR) .........................53
SRS indicator lamp ................................................... 184
Emergency unlocking in case of accident ...................32
Emission control ............................................................ 141
Emission control label .................................................. 256
Engine compartment ..................................................... 194
Engine oil additives ...................................................... 268
Engine oil consumption ..................................................80
Engine oil level
Checking .............................................................. 79, 197
Warning ...................................................................... 188
Engine oil level indicator ................................................ 79
Engine oils ..................................................................... 268
ESP (Electronic stability program) .............................. 173
Control switch ........................................................... 175
Malfunction indicator lamp ..................................... 185
278 Index
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hints Car careIndex
GGarage door opener ........................................................119
Gasoline
Additives .................................................................... 270
Fuel requirements ....................................................269
Premium unleaded ................................................... 269
General notes
on the central locking system ................................... 23
Global locking
See Central locking system ....................................... 24
Glove box ..........................................................................114HHardtop, retractable ...................................................... 122
Lowering ..................................................................... 123
Raising ........................................................................ 125
Raising manually ......................................................238
Hazard warning flasher switch ..................................... 85
Head restraints
Removal ........................................................................ 40
Headlamp cleaning system ............................................ 82
Headlights ......................................................................... 81
Heated seats ..................................................................... 42High beams
See Combination switch ............................................83
Hood ................................................................................. 194
IIdentification labels ...................................................... 255
Indicator lamps
in the instrument cluster .................................. 72, 182
Infant and child restraint systems ................................63
Inflating the collapsible spare tire .............................. 212
Information call
See Tele Aid ............................................................... 132
Instrument cluster ........................................................... 70
Activating ..................................................................... 74
Indicator lamps ............................................................ 72
Malfunction and indicator lamps ........................... 182
Instrument lamps ............................................................. 74
Instruments and controls ............................................... 16
Interior
General notes ............................................................. 113
Interior lighting .............................................................. 112
279 Index
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hints Car careIndex
JJack (SLK 32 AMG only) ...............................................202
Jump starting ..................................................................222KKeys, changing batteries ...............................................236
Keys, vehicle ..................................................................... 22LLamps, exterior
Fog lamps .............................................................81, 234
Headlamps ..........................................81, 189, 231, 249
Parking lamps ............................................ 81, 231, 233
Replacing bulbs ......................................................... 230
Side marker lamp, front .....................................81, 235
Standing lamps ........................................... 81, 231, 233
Taillamps ............................................ 81, 189, 234, 249
Layout of poly-V-belt drive ............................................ 257Lighter ............................................................................. 117
Limp Home Mode
(Automatic transmission) ........................................ 155
Locking and unlocking .................................................... 25
Low beams
See Combination switch ............................................83
Low engine coolant level warning ............................... 187
Luggage cover ................................................................. 128
MMaintenance ................................................................... 131
Malfunction and indicator lamps
in the instrument cluster ......................................... 182
Manual locking/unlocking the doors ........................... 27
Manual transmission .................................................... 145
Mechanical keys ...............................................................27
Mirror, exterior, adjusting .............................................. 67
Mirror, exterior, rear view .............................................. 67
Mirror, inside, rear view .................................................66