4 Contents
Changing batteries in
the remote control ....................236
Synchronizing
remote control ............................237
Raising hardtop manually ............238
Replacing wiper blade insert .......243
Antenna ...........................................244
Manual release
of fuel filler flap ........................244
Vehicle careCleaning and care of
the vehicle ..................................246
Power washer ..............................247
Paintwork, painted body
components .................................247
Tar stains .....................................247
Engine cleaning ..........................248
Vehicle washing .........................248
Headlamps, taillamps,
turn signal lenses ......................249
Window cleaning ........................249
Rear window cleaning ...............249
Wiper blades ...............................250Light alloy wheels ..................... 250
Instrument cluster ..................... 251
Steering wheel and
gear selector lever ..................... 251
Cup holder .................................. 251
Hard plastic trim items ............. 251
Plastic and rubber parts ........... 251
Headliner and
shelf behind roll bars ................ 252
Upholstery .................................. 252
Seat belts ..................................... 252
Technical dataSpare parts service ....................... 254
Warranty coverage ........................ 254
Identification labels ...................... 255
Layout of poly-V-belt drive ........... 257
Technical data ................................ 260
Fuels, coolants,
lubricants etc. – capacities ..... 266
Engine oils ...................................... 268
Engine oil additives ...................... 268
Air conditioner refrigerant .......... 268
Brake fluid ...................................... 268Premium unleaded gasoline ........269
Fuel requirements .........................269
Gasoline additives .........................270
Coolants ...........................................270
Consumer information ..................272
IndexIndex ................................................ 274
132 Tele Aid
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Te l e A i d
Important!
The initial activation of the Tele Aid system may only be
performed by completing the subscriber agreement and
placing an acquaintance call using the “SOS” button.
Failure to complete either of these steps will result in a
system that is not activated. If the system is not
activated the indicator lamp in the “SOS” button stays
on after turning electronic key in starter switch to
position 2.
If you have any questions regarding activation, please
call the Response Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
(Te l ematic Alarm Identification on Demand)
The Tele Aid system consists of three types of response;
automatic and manual emergency, roadside assistance
and information.
The Tele Aid system is operational providing that the
vehicle’s battery is charged and properly connected, not
damaged and cellular and GPS coverage is available. To
activate, press the “SOS” button, the Roadside
Assistance button• or the Information button¡,
depending on the type of response required.Shortly after the completion of your Acquaintance Call,
you will receive a user ID and password via first call
mail. By visiting www.mbusa.com and selecting
“Tele Aid” (USA only), you will have access to account
information, remote door unlock and more.
System self-check
Initially, after turning the key in steering lock to
position 2, malfunctions are detected and indicated (the
indicator lamps in the “SOS” button, the Roadside
Assistance button• and the Information
button¡ stay on longer than 10 seconds or do not
come on).
Important!
Always make sure that the indicator lamps in the
“SOS” button, in the “Roadside Assistance” button and
in the “Information” button do not remain illuminated
constantly in red after the system self check.
If a malfunction is indicated as outlined above, have the
system checked at the nearest Mercedes-Benz Center as
soon as possible.
133 Tele Aid
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Emergency calls
An emergency call is initiated automatically:
•following an accident in which the Emergency
Tensioning Retractors (ETR’s) or airbags deploy,
•if the antitheft alarm or the tow away alarm stays on
for more than 20 seconds, see pages 35 and 37.
An emergency call can also be initiated manually by
opening the cover next to the inside rear view mirror
labeled “SOS”, then briefly pressing the button located
under the cover. See below for instructions on initiating
an emergency call manually.
Once the emergency call is in progress, the indicator
lamp in the “SOS” button will begin to flash. All
information relevant to the emergency, such as the
location of the vehicle (determined by the GPS satellite
location system), vehicle model, identification number
and color are generated.
A voice connection between the Response Center and
the occupants of the vehicle will be established
automatically soon after the emergency call has been
initiated. When a voice connection is established the
audio system mutes. The Response Center will attempt
to determine more precisely the nature of the accident
provided they can speak to an occupant of the vehicle.The Tele Aid system is available if:
•it has been activated and is operational. Activation
requires a subscription for monitoring services and
cellular air time
•the relevant cellular phone network and GPS signals
are available and pass the information on to the
Response Center.
Note:
Location of the vehicle on a map is possible if the
vehicle is able to receive signals from the GPS satellite
network and pass the information on to the Response
Center.
Wa r n i n g !
If the indicator lamp in the “SOS” button is
illuminated continuously and there was no voice
connection to the Response Center established,
then the Tele Aid system could not initiate an
emergency call (e.g. the relevant cellular phone
network is not available).Should this occur, assistance must be summoned
by other means.
135 Tele Aid
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Roadside Assistance button •
Located below the center armrest cover is the Roadside
Assistance button•. Pressing and holding the
button (for longer than 2 seconds), will initiate a call to
a Mercedes-Benz Roadside Assistance dispatcher. The
button will flash while the call is in progress. The
Tele Aid system will transmit data generating the
vehicle identification number, model, color and location
(subject to availability of cellular and GPS signals).
A voice connection between the Roadside Assistance
dispatcher and the occupants of the vehicle will be
established. The nature of the need for assistance can
then be described. The Mercedes-Benz Roadside assistance dispatcher will
either dispatch a qualified Mercedes-Benz technician or
arrange to tow your vehicle to the nearest
Mercedes-Benz Center. For services such as labor and/
or towing charges may apply. Refer to the Roadside
Assistance manual for more information.
These programs are only available in the USA:
•Sign and Drive services: Services such as jump start,
a few gallons of fuel or the replacement of a flat tire
with the vehicle spare tire are obtainable,
•Remote Vehicle Diagnostics: This function permits
the Mercedes-Benz Roadside Assistance dispatcher
to download malfunction codes and actual vehicle
data.
Notes:
The indicator lamp in the Roadside Assistance
button• remains illuminated in red for
approximately 10 seconds during the system self-check
after turning key in steering lock to position 2 (together
with the “SOS” button and the Information
button¡).
Wa r n i n g !
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle, vehicle in
a dangerous road location), please do not wait for
voice contact after you have pressed the emergency
button. Carefully leave the vehicle and move to a
safe location. The Response Center will
automatically contact local emergency officials
with the vehicle’s approximate location if they
receive an automatic “SOS” signal and cannot make
voice contact with the vehicle occupants.
136 Tele Aid
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
See system self-check on page 132 when the indicator
lamp does not light up in red or stays on longer than
approximately 10 seconds.
If the indicator lamp in the Roadside Assistance
button• is illuminated continuously and there was
no voice connection to the Response Center established,
then the Tele Aid system could not initiate an Roadside
Assistance call (e.g. the relevant cellular phone network
is not available).
Information button ¡
Located below the center armrest cover is the
Information button¡. Pressing and holding the
button (for longer than 2 seconds), will initiate a call to
the Client Assistance Center. The button will flash while
the call is in progress. The Tele Aid system will transmit
data generating the vehicle identification number,
model, color and location (subject to availability of
cellular and GPS signals).
A voice connection between the Client Assistance
Center representative and the occupants of the vehicle
will be established. Information regarding the operation
of your vehicle, the nearest Mercedes-Benz Center or
Mercedes-Benz USA products and services is available
to you.For more details concerning Tele Aid, please visit
www.mbusa.com and use your ID and password, sent to
you separately, to learn more (USA only).
Notes:
The indicator lamp in the Information button¡
remains illuminated in red for approximately
10 seconds during the system self-check after turning
key in steering lock to position 2 (together with the
“SOS” button and the Roadside Assistance button•).
See system self-check on page 132 when the indicator
lamp does not light up in red or stays on longer than
approximately 10 seconds.
If the indicator lamp in the Information button¡ is
illuminated continuously and there was no voice
connection to the Response Center established, then the
Tele Aid system could not initiate an Information call
(e.g. the relevant cellular phone network is not
ava i l ab le ).
137 Tele Aid
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Important!
If the indicator lamps do not start flashing after
pressing one of the buttons or remain illuminated (in
red) at any time, the Tele Aid system has detected a fault
or the service is not currently active, and may not
initiate a call. Visit your Mercedes-Benz Center and
have the system checked or contact the Response Center
at 1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada) as soon as possible.
Upgrade Signals
Tele Aid system processes calls using the following
priority.
•Automatic emergency – First priority
•Manual emergency – Second priority
•Roadside assistance – Third priority
•Information – Fourth priority
Should a higher priority call be initiated while you are
connected, an upgrade (alternating) tone will be heard,
and the appropriate indicator lamp will flash. If certain
information such as vehicle identification number or
client information is not available, the operator may
need to retransmit. During this time you will hear a chirp and voice contact will be interrupted. Voice
contact will resume once the retransmission is
completed. Once a call is concluded, a chirp will be
heard and the appropriate indicator lamp will stop
flashing. The audio system operation will resume.
Important!
If the indicator lamp continues to flash or the system
does not reset, contact the Response Center at
1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada), or Mercedes-Benz Client Assistance at
1-800-FOR-MERCedes (1-800-367-6372) in the USA or
Customer Service at 1-800-387-0100 in Canada.
Notes:
The indicator lamp in the respective button flashes until
the call is concluded and this can only be completed by
a Response Center or Client Assistance Center
representative.
When a Tele Aid call has been initiated, the audio
system is muted and the selected mode (radio, tape or
CD) pauses. The optional cellular phone (if installed)
switches off. If you must use this phone, the vehicle
must be parked. Disconnect the coiled cord and place
the call.
183 Malfunction and indicator lamps
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hints Car care Index An on-board diagnostic connector is located in the
passenger compartment near the engine hood release,
allowing the accurate identification of system
malfunctions through the readout of diagnostic trouble
codes.
Brake warning lamp
Except Canada
Canada only
With the key in steering lock position 2, the brake
warning lamp will come on. It should go out when the
engine is running.
The brake warning lamp will come on:
•when there is insufficient brake fluid in the
reservoir (engine running and parking brake
released), or
•when the parking brake is set (engine running).Note:
If you find that the minimum mark on the brake fluid
reservoir is reached, have the brake system checked for
brake pad thickness and leaks.
Wa r n i n g !
Driving with the brake warning lamp illuminated
can result in an accident. Have your brake system
checked immediately if the brake warning lamp
stays on. Don’t add brake fluid before checking the
brake system. Overfilling the brake fluid reservoir
can result in spilling brake fluid on hot engine
parts and the brake fluid catching fire. You can be
seriously burned.
253 Contents - Technical data
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hints Car care Index
Technical dataSpare parts service ........................254
Warranty coverage .........................254
Identification labels .......................255
Layout of poly-V-belt drive ............257
Technical data ................................260
Fuels, coolants,
lubricants etc. – capacities ......266Engine oils ...................................... 268
Engine oil additives ...................... 268
Air conditioner refrigerant .......... 268
Brake fluid ...................................... 268
Premium unleaded gasoline ........ 269
Fuel requirements ........................ 269
Gasoline additives ......................... 270
Coolants .......................................... 270
Consumer information ................. 272