2002 MERCEDES-BENZ ML55AMG ECO mode

172 Tele Aid
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
If the indicator lamp in the Roadside Assistance
button• is illuminated continuously and there was
no voice connection to the Response Center established,
then the Tele Aid system could not initiate an Roadside
Assistance call (e.g. the relevant cellular phone network
is not available). The message “ROADSIDE
ASSISTANCE – CALL FAILED” appears in the MCS
display.
Should this occur, assistance must be summoned by
other means.
Roadside Assistance calls can be terminated using the
END button on the MCS unit.Information button ¡
Located in the overhead control panel is the Information
button¡. Briefly press on cover (3) – the cover will
open.
Pressing and holding the Information button¡ (for
longer than 2 seconds) will initiate a call to the
Customer Assistance Center. The button will flash while
the call is in progress. The message “INFO –
CONNECTING CALL” appears in the MCS display. When
the connection is established, the message “INFO –
CALL CONNECTED” appears in the MCS display.
RESET
MODE
3P82.95-2292-26

173 Tele Aid
Te ch n i c a l
data Instruments
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cluster displayPractical hints Car care Index The Tele Aid system will transmit data generating the
vehicle identification number, model, color and location
(subject to availability of cellular and GPS signals).
While the call is connected, you can change to
navigation menu by pressing NAVI button on the MCS.
A voice connection between the Customer Assistance
Center representative and the occupants of the vehicle
will be established. When a voice connection is
established, the audio system mutes and the message
“TELE AID – INFO CALL ACTIVE” appears in the MCS
display. Information regarding the operation of your
vehicle, the nearest Mercedes-Benz Light Truck Center
or Mercedes-Benz USA products and services is
available to you.
For more details concerning Tele Aid, please visit
www.mbusa.com and use your ID and password, sent to
you separately, to learn more (USA only).Notes:
The indicator lamp in the Information button¡
remains illuminated in red for approximately
10 seconds during the system self-check after turning
key in steering lock to position 2 (together with the
“SOS” button and the Roadside Assistance button•).
See system self-check on page 166 when the indicator
lamps do not light up in red or stay on longer than
approximately 10 seconds.
If the indicator lamp in the Information button¡ is
illuminated continuously and there was no voice
connection to the Response Center established, then the
Tele Aid system could not initiate an Roadside
Assistance call (e.g. the relevant cellular phone network
is not available). The message “Info – CALL FAILED”
appears in the MCS display.
Should this occur, information must be summoned by
other means.
Information calls can be terminated using the END
button on the MCS unit.

175 Tele Aid
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Important!
If the indicator lamp continues to flash or the system
does not reset, contact the Response Center at
1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada), or Mercedes-Benz Customer Assistance at
1-800-FOR-MERCedes (1-800-367-6372) in the USA or
Customer Service at 1-800-387-0100 in Canada.
Notes:
The indicator lamp for the respective button flashes
until the call is concluded and this can only be
completed by a Response Center or Customer
Assistance Center representative, except Roadside
assistance and Information calls, which can also be
terminated by using the End button on the MCS unit.
When a Tele Aid call has been initiated, the MCS system
audio is muted and the selected mode (radio, tape or
CD) pauses. The optional cellular phone (if installed)
switches off. If you must use this phone, the vehicle
must be parked. Disconnect the coiled cord and place
the call. The navigation system (if engaged) will
continue to run. A pop-up window will appear in the
MCS display to indicate that a Tele Aid call is in
progress.Remote door unlock
In the case you have your vehicle locked unintentionally
(e.g. key inside vehicle), and no other key is available,
contact the Mercedes-Benz Response Center at
1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada). You will be asked to provide your password
which you provided when you completed the subscriber
agreement.
Then return to your vehicle and pull outside handle of
liftgate for a minimum of 20 seconds until the “SOS”
button is flashing.
As an alternative, you may unlock the vehicle via
Internet using the ID and password sent to you shortly
after the completion of your Acquaintance Call.
The Response Center will then unlock your vehicle with
the remote door unlocking feature.
Note:
The remote door unlock feature is available if the
relevant cellular phone network is available.
The SOS button will flash and the message
“EMERGENCY CALL – CALL CONNECTED” will appear
in the MCS display to indicate receipt of the door unlock
command.

190 Automatic transmission
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Emergency operation (Limp home mode)
If vehicle acceleration worsens or the transmission no
longer shifts, the transmission is most likely operating
in Limp home mode which engages when there is a
malfunction of the transmission. This condition may be
accompanied by the “CHECK ENGINE” malfunction
indicator lamp in the instrument cluster coming on.
In this mode only the 2nd gear or reverse gear can be
activated.To engage 2nd gear or reverse:
1. S to p t h e ve h i c l e .
2. Move selector lever to position “P”.
3. Turn key in steering lock to position 0.
4. Wait at least 10 seconds.
5. Restart the engine.
6. Move selector lever to position “D” (for 2nd gear), or
move selector lever to position “R” (for reverse gear).
Have the transmission checked at your authorized
Mercedes-Benz Light Truck Center as soon as possible.

199 Driving instructions
Te ch n i c a l
data Instruments
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cluster displayPractical hints Car care Index Snow chains
Use only snow chains that are tested and recommended
by Mercedes-Benz. Your authorized Mercedes-Benz
Light Truck Center will be glad to advise you on this
subject.
Snow chains should be used on all four wheels. With
only two chains available, they should be mounted on
the rear wheels. Follow the manufacturer’s mounting
instructions.
Snow chains should only be driven on snow covered
roads at speeds not to exceed 30 mph (50 km / h).
Remove chains as soon as possible when driving on
roads without snow.
When driving with snow chains, press the ESP control
switch to OFF, refer to page 225.
Model ML 55 AMG
Use of snow chains is not permissible with tire size
285 / 50 R 18.Winter driving instructions
The most important rule for slippery or icy roads is to
drive sensibly and to avoid abrupt acceleration, braking
and steering maneuvers. Do not use the cruise control
system under such conditions.
When the vehicle is in danger of skidding, move
selector lever to position “N”. Try to keep the vehicle
under control by corrective steering action.
Caution!
Do not use LOW RANGE mode when driving on ice or
packed snow. At speeds below 18 mph (30 km / h)
vehicle steering is adversely affected by the LOW
RANGE ABS, see page 220.
Road salts and chemicals can adversely affect braking
efficiency. Increased pedal force may become necessary
to produce the normal brake effect. We therefore
recommend depressing the brake pedal periodically
when traveling at length on salt-strewn roads. This can
bring road salt impaired braking efficiency back to
normal. A prerequisite is, however, that this be done
without endangering other drivers on the road.

202 Driving instructions
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data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Off-Road driving
Familiarize yourself with the vehicle characteristics and
gear changing before you attempt any difficult terrain
off-road driving. We recommend that you start out with
easy off-road travel.
Please read this chapter carefully before you begin
off-road travel.
Special driving features are available for specific kinds
of operation:
•LOW RANGE mode, see page 227
•LOW RANGE - ABS, see page 220
•LOW RANGE - 4-ETS+, see page 222
•LOW RANGE - ESP, see page 226
Engage the LOW RANGE mode before driving under
off-road conditions. For switching LOW RANGE mode on
and off see page 227.
Fasten items being carried as securely as possible, see
page 154.
We recommend to keep doors, liftgate, windows, and
roof closed whenever driving in off-road mode.Important!
Adjust vehicle speed to condition of terrain. The more
uneven, rutty and steeper the terrain, the lower the
speed should be.
Watch out for obstacles, such as rocks, holes,
tree-stumps, ruts.
Be especially careful when driving in unknown
territory. Eventually get out of the vehicle and scout the
path you intend to take.
Continuous and speedy driving in sandy soil overcomes
the vehicle rolling resistance, and helps to prevent the
vehicle from sinking into the ground.
Do not initiate jumps with the vehicle. It interrupts the
forward momentum of the vehicle.
Sand, dirt, mud and other material having friction
property, can cause exceptional wear and tear as well as
failure of the brakes.
In this case the brakes may be less effective or even fail
when you most need them. Always clean and check the
brakes following each off-road trip.

204 Driving instructions
Te ch n i c a l
data Instruments
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cluster displayPractical hints Car care Index
Driving on embankments, slopes and other steep
inclines should only be done straight up or downhill, i.e.
in the line of gravity.
Do not drive along the side of a slope (danger of vehicle
rollover). If in doing so, the vehicle begins to show a
tendency to roll, immediately steer into a line of gravity
(straight up or downhill).
To help avoid the vehicle rolling over, never turn it
around on steep inclines. If the vehicle cannot complete
the attempted climb, back it down in reverse gear.
Utilize the engine’s braking power when descending a
slope, observe the engine speed (do not overrev the
engine). Apply the service brake as needed.
Check the brakes after a lengthy downgrade drive.
Notes:
Avoid excessive engine speeds – drive with moderate
engine speeds (max. 3000 RPM).
Select gear range “2” or “1” on the automatic
transmission, see page 183.Traction in steep terrain:
Be easy on the accelerator and watch for continuous
wheel traction when driving in steep terrain.
The 4-ETS+ helps greatly when starting out on a steep
incline when the front wheels have then the tendency to
slip due to the weight shifting away the front axle.
The 4-ETS+ recognizes the situation and limits the
torque for the front wheels by braking them.
Simultaneously the torque for the rear wheels is
increased.
See page 221 for four wheel electronic traction system
(4-ETS+).
Driving across a hilltop:
To prevent the vehicle from speeding up too much after
climbing a hill, decelerate just ahead of a hilltop (do not
select gear range “N”). Use the momentum of the
vehicle to drive across the hilltop. Driving in this
manner prevents the vehicle from jumping across the
hilltop and thus loosing its forward momentum.

208 Driving instructions
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data Instruments
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cluster displayPractical hints Car care Index
Returning from off-road driving
Off-road driving increases strain on the vehicle.
We recommend that you inspect the vehicle for possible
damage after each off-road trip. Recognizing any
damage and a subsequent timely repair reduces the
chance of a possible breakdown or accident later on.
Proceed as follows:
•Switch off the LOW RANGE mode, see page 227.
•Remove excessive dirt from tires, wheels, wheel
housings, and underbody. For instance, after driving
in mud, clean the radiator, chassis, engine, brakes,
and wheels from extreme dirt, using a strong jet of
water.
•Inspect frame, oil pan, brake hoses, etc., as well as
vehicle underbody for possible damage.
•Check tires for possible damage, clean all exterior
lamps, and conduct a brake test.•Check for brush or branches caught in the
undercarriage. They could increase the possibility of
a fire, as well as cut fuel and / or brake lines,
puncture rubber bellows of the axles or drive shafts.
•After continued operation in mud, sand, water or
other dirty conditions clean the brake discs, wheels,
brake pads and check and clean axle joints.
Wa r n i n g !
If you feel a sudden significant vibration or ride
disturbance, or you suspect that possible damage to
your vehicle has occurred, you should turn on the
hazard warning flashers, carefully slow down, and
drive with caution to an area which is a safe
distance from the roadway.Inspect the tires and under the vehicle for possible
damage. If the vehicle or tires appear unsafe, have
it towed to the nearest Mercedes-Benz Light Truck
Center or tire dealer for repairs.