
173 Tele Aid
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index The Tele Aid system will transmit data generating the
vehicle identification number, model, color and location
(subject to availability of cellular and GPS signals).
While the call is connected, you can change to
navigation menu by pressing NAVI button on the MCS.
A voice connection between the Customer Assistance
Center representative and the occupants of the vehicle
will be established. When a voice connection is
established, the audio system mutes and the message
“TELE AID – INFO CALL ACTIVE” appears in the MCS
display. Information regarding the operation of your
vehicle, the nearest Mercedes-Benz Light Truck Center
or Mercedes-Benz USA products and services is
available to you.
For more details concerning Tele Aid, please visit
www.mbusa.com and use your ID and password, sent to
you separately, to learn more (USA only).Notes:
The indicator lamp in the Information button¡
remains illuminated in red for approximately
10 seconds during the system self-check after turning
key in steering lock to position 2 (together with the
“SOS” button and the Roadside Assistance button•).
See system self-check on page 166 when the indicator
lamps do not light up in red or stay on longer than
approximately 10 seconds.
If the indicator lamp in the Information button¡ is
illuminated continuously and there was no voice
connection to the Response Center established, then the
Tele Aid system could not initiate an Roadside
Assistance call (e.g. the relevant cellular phone network
is not available). The message “Info – CALL FAILED”
appears in the MCS display.
Should this occur, information must be summoned by
other means.
Information calls can be terminated using the END
button on the MCS unit.

175 Tele Aid
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Important!
If the indicator lamp continues to flash or the system
does not reset, contact the Response Center at
1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada), or Mercedes-Benz Customer Assistance at
1-800-FOR-MERCedes (1-800-367-6372) in the USA or
Customer Service at 1-800-387-0100 in Canada.
Notes:
The indicator lamp for the respective button flashes
until the call is concluded and this can only be
completed by a Response Center or Customer
Assistance Center representative, except Roadside
assistance and Information calls, which can also be
terminated by using the End button on the MCS unit.
When a Tele Aid call has been initiated, the MCS system
audio is muted and the selected mode (radio, tape or
CD) pauses. The optional cellular phone (if installed)
switches off. If you must use this phone, the vehicle
must be parked. Disconnect the coiled cord and place
the call. The navigation system (if engaged) will
continue to run. A pop-up window will appear in the
MCS display to indicate that a Tele Aid call is in
progress.Remote door unlock
In the case you have your vehicle locked unintentionally
(e.g. key inside vehicle), and no other key is available,
contact the Mercedes-Benz Response Center at
1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada). You will be asked to provide your password
which you provided when you completed the subscriber
agreement.
Then return to your vehicle and pull outside handle of
liftgate for a minimum of 20 seconds until the “SOS”
button is flashing.
As an alternative, you may unlock the vehicle via
Internet using the ID and password sent to you shortly
after the completion of your Acquaintance Call.
The Response Center will then unlock your vehicle with
the remote door unlocking feature.
Note:
The remote door unlock feature is available if the
relevant cellular phone network is available.
The SOS button will flash and the message
“EMERGENCY CALL – CALL CONNECTED” will appear
in the MCS display to indicate receipt of the door unlock
command.

255 Engine compartment
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hintsCar care Index Checking engine oil level
1Oil dipstick
2Oil filler cap
To check the engine oil level, park vehicle on level
ground, with engine at normal operational temperature.
Check engine oil level approximately 5 minutes after
stopping the engine, allowing for the oil to return to the
oil pan.Wipe oil dipstick clean prior to checking the engine oil
level. Fully insert dipstick in tube, and remove after
three seconds to obtain accurate reading.
Oil level must be between the
lower (min) and upper (max) mark of
the dipstick.
Fill quantity between upper and lower dipstick marking,
the level is approximately 2.1 US qt (2.0 l).
Do not overfill the engine.
Excessive oil must be drained
or siphoned. It could cause damage to engine and
catalytic converter not covered by the Mercedes-Benz
Limited Warranty.
See page 246 for low engine oil level warning.
Note:
See page 96 for engine oil level indicator.

323 Index
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hints Car careIndex Automatic transmission ............................................... 183
Emergency Operation .............................................. 190
Fluid level ...................................................................256
Selector lever position .............................................. 186
Transmission selector lever,
manually unlocking ............................................. 281
BBabySmart
TM airbag deactivation system ..................... 55
Self-test ......................................................................... 55
BAS (Brake assist system) ............................................ 217
Malfunction indicator lamp ..................................... 243
Battery .............................................................................273
Battery recycling ....................................................... 274
Charge indicator lamp ..............................................245
Battery, remote control ................................................. 292
Block heater .................................................................... 201
Blocking of rear door windows .................................... 124
Brake assist system (BAS) ............................................ 217
Malfunction indicator lamp ..................................... 243
Brake fluid .............................................................. 193, 316
Brake warning lamp ................................................. 241
Capacity ...................................................................... 315
Brake pad wear indicator ............................................. 247Brake warning lamp ...................................................... 241
Brake fluid low .......................................................... 241
Brakes ......................................................191, 193, 315, 316
Bulbs
See Replacing bulbs ................................................. 282
CCapacities
Fuels, coolants, lubricants etc. ............................... 314
Cargo area ....................................................................... 149
Hooks .......................................................................... 151
Loading instructions ................................................. 154
Cargo area cover blind .................................................. 155
Cargo compartment lamp ............................................. 129
Cargo floor plates
Removable .................................................................. 147
Storage ........................................................................ 148
Cargo tie-down rings ..................................................... 150
Catalytic converter ......................................................... 178
Cellular telephone .......................................................... 157
Center console .................................................................. 20
Central locking switch .................................................... 32

329 Index
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hints Car careIndex Locator lighting .............................................................. 102
Lockable storage compartment .................................... 134
Locking and unlocking the vehicle ............................... 27
Low beam
See Exterior lamp switch ........................................... 97
Low engine coolant level warning .............................. 246
Low engine oil level warning .......................................246
LOW RANGE
Indicator lamp ...........................................................243
LOW RANGE mode ........................................................ 227
LOW RANGE – 4-ETS+ ............................................. 222
LOW RANGE – ABS .................................................. 220
LOW RANGE – ESP ................................................... 226
MMaintenance ................................................................... 165
Malfunction and indicator lamps
in the instrument cluster .........................................240
Manual locking/unlocking the doors ........................... 29
Manual operation of sliding/pop-up roof ................... 294
Manual seat, front ........................................................... 40Manual setting of air volume and
air distribution in the
rear passenger compartment .................................. 119
MCS, radio and telephone ............................................ 164
Mechanical keys ...............................................................29
Memory function ............................................................. 43
Recalling positions from memory ............................ 44
Storing positions into memory ................................. 43
Mirror, exterior
Parking position ..........................................................78
Mirror, exterior, adjusting .............................................. 77
Mirror, exterior, parking position,
front passenger side ...................................................78
Mirror, exterior, rear view .............................................. 77
Mirror, inside, rear view .................................................75
Mirrors, vanity ................................................................ 131
NNight security illumination .......................................... 101

332 Index
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hints Car careIndex
Snow chains .................................................................... 199
SOS-call
See Tele Aid ............................................................... 166
Space-saver tire
Air pump .................................................................... 261
Spare parts service ........................................................ 306
Spare wheel .................................................................... 264
Space-saver tire ......................................................... 265
Split rear seat bench ..................................................... 139
Easy entry/exit feature ............................................ 142
Rear seat head restraints ......................................... 143
SRS indicator lamp ........................................................ 242
SRS malfunction .............................................................. 60
Start lock-out .................................................................... 25
Starting and turning off the engine ............................ 182
Steering lock ................................................................... 180
Steering wheel
Adjustable .................................................................... 74
Indicator lamp ...........................................................244
Stop lamp, high mounted ............................................. 289
Storage compartments
Center console ........................................................... 133
Compartment under front passenger seat ............ 134
Glove box .................................................................... 133
Storing mirror positions ................................................. 78
Stowing items in the vehicle ........................................252Stranded vehicle .............................................................281
Sun visors ........................................................................ 131
Supplemental restraint system (SRS) ........................... 56
Synchronizing remote control .................................... 293
TTachometer ........................................................................ 88
Technical data ................................................................ 309
Electrical system ....................................................... 312
Main dimensions ...................................................... 313
Rims and tires ................................................... 310, 311
Weights ....................................................................... 312
Tele Aid ............................................................................ 166
Emergency calls ........................................................ 167
Information ................................................................ 172
Initiating an emergency call manually .................. 169
Roadside Assistance ................................................. 170
Telephone, general ......................................................... 157
Telephones and two-way radios ................................... 164
Telescoping steering column
Adjusting ...................................................................... 74
Indicator lamp .......................................................... 244
The first 1 000 miles (1 500 km) ................................ 165
Third row seats ............................................................... 144