2002 MERCEDES-BENZ E WAGON snow chains

3 Contents
DrivingControl and operation
of radio transmitters ................ 186
The first 1 000 miles
(1 500 km) ................................. 187
Maintenance ................................... 187
Tele Aid ........................................... 188
Catalytic converter ........................ 198
Emission control ............................ 199
Steering lock ...................................200
Starting and turning
off the engine ............................202
Automatic transmission ...............203
Parking brake ................................. 212
Driving instructions ...................... 213
Drive sensibly - Save Fuel ......... 213
Drinking and Driving ................ 213
Pedals ........................................... 213
Power assistance ........................ 214
Brakes .......................................... 214
Driving off ................................... 215Parking ......................................... 216
Tires .............................................. 216
Snow chains ................................ 219
Winter driving instructions ...... 219
Block heater ................................ 221
Deep water .................................. 221
Passenger compartment ........... 221
Traveling abroad ........................ 221
Cruise control ................................ 222
Brake assist system
(BAS) .......................................... 225
Antilock brake system
(ABS) .......................................... 227
Four wheel electronic traction
system (4MATIC) ...................... 229
Electronic stability program
(ESP) ........................................... 230
Parking assist
(Parktronic) ............................... 234
What you should know
at the gas station ...................... 239
Check regularly and
before a long trip ...................... 241
Instrument cluster displayMalfunction and indicator lamps
in the instrument cluster .........244
On-board diagnostic system .....244
Check engine malfunction
indicator lamp .............................244
Brake warning lamp ..................245
Supplemental restraint system
(SRS) indicator lamp ..................246
Fuel reserve and fuel cap
placement warning ....................246
Electronic stability program
(ESP) — warning lamp ...............247
BAS / ESP malfunction
indicator lamp .............................247
ABS malfunction
indicator lamp .............................248
Seat belt warning lamp .............248
Malfunction and indicator lamp
in the center console ................249
AIRBAG OFF indicator lamp .....249

185 Contents – Driving
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
DrivingControl and operation
of radio transmitters ................ 186
The first 1 000 miles
(1 500 km) ................................. 187
Maintenance ................................... 187
Tele Aid ........................................... 188
Catalytic converter ........................ 198
Emission control ............................ 199
Steering lock ...................................200
Starting and turning
off the engine ............................202
Automatic transmission ...............203
Parking brake ................................. 212Driving instructions .......................213
Drive sensibly - Save Fuel .........213
Drinking and Driving ................213
Pedals ...........................................213
Power assistance .........................214
Brakes ...........................................214
Driving off ....................................215
Parking ......................................... 216
Tires .............................................. 216
Snow chains ................................ 219
Winter driving instructions ...... 219
Block heater ................................ 221
Deep water .................................. 221
Passenger compartment ........... 221
Traveling abroad ........................ 221Cruise control .................................222
Brake assist system
(BAS) ...........................................225
Antilock brake system
(ABS) ...........................................227
Four wheel electronic traction
system (4MATIC) ......................229
Electronic stability program
(ESP) ...........................................230
Parking assist
(Parktronic) ................................234
What you should know
at the gas station .......................239
Check regularly and
before a long trip ...................... 241

219 Driving instructions
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Snow chains
Use only snow chains that are tested and recommended
by Mercedes-Benz. Your authorized Mercedes-Benz
Center will be glad to advise you on this subject.
Chains should only be used on the rear wheels. Follow
the manufacturer’s mounting instructions.
Snow chains should only be driven on snow covered
roads at speeds not to exceed 30 mph (50 km / h).
Remove chains as soon as possible when driving on
roads without snow.
When driving with snow chains, press the ESP control
switch to OFF, see page 232.Winter driving instructions
The most important rule for slippery or icy roads is to
drive sensibly and to avoid abrupt acceleration, braking
and steering maneuvers. Do not use the cruise control
system under such conditions.
When the vehicle is in danger of skidding, move
selector lever to position “N”. Try to keep the vehicle
under control by corrective steering action.
Road salts and chemicals can adversely affect braking
efficiency. Increased pedal force may become necessary
to produce the normal brake effect. We therefore
recommend depressing the brake pedal periodically
when traveling at length on salt-strewn roads. This can
bring road salt impaired braking efficiency back to
normal. A prerequisite is, however, that this be done
without endangering other drivers on the road.
If the vehicle is parked after being driven on salt treated
roads, the braking efficiency should be tested as soon as
possible after driving is resumed while observing the
safety rules in the previous paragraph.

220 Driving instructions
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Winter driving
Have your vehicle winterized at your authorized
Mercedes-Benz Center before the onset of winter.
•Change the engine oil if the engine contains an oil
which is not approved for winter operation. For
viscosity (SAE / CCMC class) and filling quantity,
see page 328.
•Check engine coolant anticorrosion / antifreeze
concentration.•Additive for the windshield washer and headlamp
cleaning system: Add MB Concentrate “S” to a
premixed windshield washer solvent / antifreeze
which is formulated for below freezing
temperatures, see page 276.
•Test battery: Battery capacity drops with decreasing
ambient temperature. A well charged battery helps
to ensure that the engine can be started, even at low
ambient temperatures.
•Tires: We recommend M+S rated radial-ply tires on
all four wheels for the winter season. Observe
permissible maximum speed for M+S rated
radial-ply tires and the legal speed limit.
Note:
In winter operation, the maximum effectiveness of the
antilock brake system (ABS) or electronic stability
program (ESP) can only be achieved with M+S rated
radial-ply tires and / or snow chains recommended by
Mercedes-Benz. Snow chains maximize performance.
Wa r n i n g !
If the vehicle becomes stuck in snow, make sure
that snow is kept clear of the exhaust pipe and
from around the vehicle with engine running.
Otherwise, deadly carbon monoxide (CO) gases may
enter vehicle interior resulting in unconsciousness
and death.To assure sufficient fresh air ventilation, open a
window slightly on the side of the vehicle not
facing the wind.

229 Driving systems
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Four wheel electronic traction system (4MATIC)
with electronic stability program (ESP)
(Model with All Wheel Drive [AWD])
The 4MATIC improves vehicle’s ability to use available
traction, e.g. during winter operation in mountains
under snowy conditions, by applying power to all four
wheels.
Important!
If the ESP warning lamp flashes:
•during take-off, apply as little throttle as possible,
•while driving, ease up on the accelerator.
Adapt your speed and driving to the prevailing road
conditions.Caution!
Operational tests with the engine running can only be
conducted on a 2-axle dynamometer.Otherwise the ESP
will immediately be engaged and will apply the brakes
to the spinning wheels.
If the vehicle is towed with one axle raised (see
page 294), or when testing the parking brake on a brake
test dynamometer, the engine must be shut off
(electronic key in steering lock position 0 or 1).
The warning lamp in the speedometer blinks at any
speed as soon as one tire loses traction.
Note:
In winter operation, the maximum effectiveness of the
4MATIC is only achieved with Mercedes-Benz
recommended M+S rated radial-ply tires and / or snow
chains.

231 Driving systems
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Notes:
The malfunction indicator lamp for the ESP is combined
with that of the BAS.
The yellow BAS / ESP malfunction indicator lamp in the
instrument cluster and the yellow ESP warning
lampv in the speedometer dial come on with the
electronic key in steering lock position 2. They should
go out with the engine running.
If the BAS / ESP malfunction indicator lamp comes on
continuously with the engine running, a malfunction
has been detected in either system. Only partial engine
output will be available.
If the BAS malfunctions, the brake system functions in
the usual manner, but without BAS.
If the ESP warning message is displayed, have the BAS
or ESP checked at your authorized Mercedes-Benz
Center as soon as possible.
With the ABS malfunctioning, the ESP is also switched
off.Driving the vehicle with varied size tires will cause the
wheels to rotate at different speeds, therefore the ESP
may activate (yellow ESP warning lamp in speedometer
dial comes on). For this reason, all wheels, including the
spare wheel, must have the same tire size.
When testing the parking brake on a brake test
dynamometer, the engine must be shut off. Otherwise,
the ESP will immediately be engaged and will apply the
rear wheel brakes.
In winter operation, the maximum effectiveness of the
ESP is only achieved with Mercedes-Benz recommended
M+S rated radial-ply tires and / or snow chains.
Synchronizing ESP
If the power supply was interrupted (battery
disconnected or empty), the BAS / ESP malfunction
indicator lamp may be illuminated with the engine
running.
Turn steering wheel completely to the left and then to
the right. The BAS / ESP malfunction indicator lamp
should go out.

232 Driving systems
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
ESP control switch
ESP control switch located on center console.
1Press to switch ESP off
ESP warning lampv, located in speedometer
dial, comes on.
2Press to switch ESP on
ESP warning lampv, located in speedometer
dial, goes out.To improve the vehicle’s traction when driving with
snow chains, or starting off in deep snow, sand or gravel,
switch off ESP by pressing the upper half (1) of the ESP
switch. The ESP warning lampv, located in the
speedometer dial, is continuously illuminated.
With the ESP system switched off, the engine torque
reduction feature is cancelled. Therefore, the enhanced
vehicle stability offered by ESP is unavailable.
Adapt your speed and driving to the prevailing road
conditions.
A portion of the ESP system remains active, even with
the switch in the OFF position.
If one drive wheel loses traction and begins to spin, the
brake is applied until the wheel regains sufficient
traction. The traction control engages at vehicle speeds
up to approximately 24 mph (40 km / h), and switches
off at 50 mph (80 km / h).
Wa r n i n g !
When the ESP warning lamp is illuminated
continuously, the ESP is switched off. Adapt your speed and driving to the prevailing road
conditions.

345 Index
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hints Car careIndex Selective locking
Central locking system .............................................. 27
Service indicator
See Flexible service system (FSS) ...........................114
Setting the audio volume ...............................................113
Side marker lamp ..........................................................303
Sliding/pop-up roof ....................................................... 157
Emergency operation ...............................................307
Express opening ....................................................... 158
Opening and closing .................................................. 30
Synchronizing ........................................................... 158
Snow chains .................................................................... 219
SOS-call
See Tele Aid ............................................................... 188
Spare parts service ........................................................ 322
Spare wheel .................................................................... 277
Special settings (Automatic climate control) ............ 129
Split rear bench seat ..................................................... 169
SRS (Supplemental restraint system) ........................... 66
Indicator lamp ...........................................................246
SRS malfunction ......................................................... 68
Start lock-out .................................................................... 26
Starting and turning off the engine ............................202
STEERING GEAR OIL -
malfunction and warning messages ......................260
Steering lock ...................................................................200Steering wheel adjustment ............................................. 81
Storage compartments
Above ashtray in center console ............................. 164
Glove box .................................................................... 163
In center console ....................................................... 164
Stowing things in the vehicle ...................................... 177
Sun visors ........................................................................ 161
Supplemental restraint system (SRS) ........................... 66
Indicator lamp .......................................................... 246
SRS malfunction ..........................................................68
TTachometer ........................................................................ 91
Tailgate .............................................................................. 36
Technical data ................................................................ 325
Electrical system ...................................................... 326
Main dimensions ..................................................... 327
Rims and Tires ......................................................... 326
Weights ...................................................................... 326
Tele Aid ............................................................................ 188
Emergency calls ........................................................ 189
Information ................................................................ 193
Initiating an emergency call manually .................. 191
Roadside Assistance ................................................. 192