2002 MERCEDES-BENZ E WAGON battery

188 Tele Aid
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Tele Aid (optional for Canada)
Important!
The initial activation of the Tele Aid system may only be
performed by completing the subscriber agreement and
placing an acquaintance call using the “SOS” button.
Failure to complete either of these steps will result in a
system that is not activated. If the system is not
activated the indicator lamp in the “SOS” button stays
on after turning electronic key in steering lock to
position 2 and the message “TELE AID – NOT
ACTIVATED” will be shown in the multifunction display
for approx. 10 seconds.
If you have any questions regarding activation, please
call the Response Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
(Te l ematic Alarm Identification on Demand)
The Tele Aid system consists of three types of response;
automatic and manual emergency, roadside assistance
and information.
The Tele Aid system is operational providing that the
vehicle’s battery is charged, properly connected, not
damaged and cellular and GPS coverage is available.The speaker volume of a Tele Aid call can be adjusted
when using the volume control on the multifunction
steering wheel, for raising press buttonæand for
lowering press buttonç.
To activate, press the “SOS” button, the Roadside
Assistance button• or the Information button¡,
depending on the type of response required.
Shortly after the completion of your Acquaintance Call,
you will receive a user ID and password via first call
mail. By visiting www.mbusa.com and selecting
“Tele Aid” (USA only), you will have access to account
information, remote door unlock, Info Services
* profile
and more.
* Optional – available only with COMAND System self-check
Initially, after turning the electronic key in steering lock
to position 2, malfunctions are detected and indicated
(the indicator lamps in the “SOS” button, the Roadside
Assistance button• and the Information
button¡ stay on longer than 10 seconds or do not
come on). The message “TELE AID – VISIT
WORKSHOP” appears for approx. 10 seconds in the
multifunction display.

201 Steering lock
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Important!
If the electronic key is left in the steering lock position 0
for an extended period of time, it can no longer be
turned in the lock. In this case, remove electronic key
from steering lock and reinsert.
Caution!
To prevent accelerated battery discharge and a possible
dead battery, always remove the electronic key from the
steering lock. Do not leave the electronic key in steering
lock position 0.Notes:
A warning sounds when the driver’s door is opened
while the electronic key is in steering lock position 1
or 0.
The steering lock can only be unlocked with the vehicle
battery properly charged and connected. See battery on
page 289 or jump starting on page 291.
With the engine at idle speed, the charging rate of the
alternator (output) is limited.
It is therefore recommended that you turn off
unnecessary electrical consumers while driving in
stop-and-go traffic. This precaution helps to avoid
draining of the battery.
Unnecessary strain on the battery and charging system
may be minimized by turning off the following power
consumers, for example:
Heated seats, rear window defroster. In addition, the
automatic climate air volume control should be set to
the lowest position.

220 Driving instructions
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Winter driving
Have your vehicle winterized at your authorized
Mercedes-Benz Center before the onset of winter.
•Change the engine oil if the engine contains an oil
which is not approved for winter operation. For
viscosity (SAE / CCMC class) and filling quantity,
see page 328.
•Check engine coolant anticorrosion / antifreeze
concentration.•Additive for the windshield washer and headlamp
cleaning system: Add MB Concentrate “S” to a
premixed windshield washer solvent / antifreeze
which is formulated for below freezing
temperatures, see page 276.
•Test battery: Battery capacity drops with decreasing
ambient temperature. A well charged battery helps
to ensure that the engine can be started, even at low
ambient temperatures.
•Tires: We recommend M+S rated radial-ply tires on
all four wheels for the winter season. Observe
permissible maximum speed for M+S rated
radial-ply tires and the legal speed limit.
Note:
In winter operation, the maximum effectiveness of the
antilock brake system (ABS) or electronic stability
program (ESP) can only be achieved with M+S rated
radial-ply tires and / or snow chains recommended by
Mercedes-Benz. Snow chains maximize performance.
Wa r n i n g !
If the vehicle becomes stuck in snow, make sure
that snow is kept clear of the exhaust pipe and
from around the vehicle with engine running.
Otherwise, deadly carbon monoxide (CO) gases may
enter vehicle interior resulting in unconsciousness
and death.To assure sufficient fresh air ventilation, open a
window slightly on the side of the vehicle not
facing the wind.

231 Driving systems
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Notes:
The malfunction indicator lamp for the ESP is combined
with that of the BAS.
The yellow BAS / ESP malfunction indicator lamp in the
instrument cluster and the yellow ESP warning
lampv in the speedometer dial come on with the
electronic key in steering lock position 2. They should
go out with the engine running.
If the BAS / ESP malfunction indicator lamp comes on
continuously with the engine running, a malfunction
has been detected in either system. Only partial engine
output will be available.
If the BAS malfunctions, the brake system functions in
the usual manner, but without BAS.
If the ESP warning message is displayed, have the BAS
or ESP checked at your authorized Mercedes-Benz
Center as soon as possible.
With the ABS malfunctioning, the ESP is also switched
off.Driving the vehicle with varied size tires will cause the
wheels to rotate at different speeds, therefore the ESP
may activate (yellow ESP warning lamp in speedometer
dial comes on). For this reason, all wheels, including the
spare wheel, must have the same tire size.
When testing the parking brake on a brake test
dynamometer, the engine must be shut off. Otherwise,
the ESP will immediately be engaged and will apply the
rear wheel brakes.
In winter operation, the maximum effectiveness of the
ESP is only achieved with Mercedes-Benz recommended
M+S rated radial-ply tires and / or snow chains.
Synchronizing ESP
If the power supply was interrupted (battery
disconnected or empty), the BAS / ESP malfunction
indicator lamp may be illuminated with the engine
running.
Turn steering wheel completely to the left and then to
the right. The BAS / ESP malfunction indicator lamp
should go out.

243 Contents – Instrument cluster display
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hints Car care Index
Instrument cluster displayMalfunction and indicator lamps
in the instrument cluster .........244
On-board diagnostic system .....244
Check engine malfunction
indicator lamp .............................244
Brake warning lamp ..................245
Supplemental restraint system
(SRS) indicator lamp ..................246
Fuel reserve and fuel cap
placement warning ....................246
Electronic stability program
(ESP) — warning lamp ...............247
BAS / ESP malfunction
indicator lamp .............................247ABS malfunction
indicator lamp ............................ 248
Seat belt warning lamp ............. 248
Malfunction and indicator lamp in
the center console .................... 249
AIRBAG OFF indicator lamp .... 249
Malfunction and warning
messages in the
multifunction display .............. 250
DISPLAY DEFECTIVE ................ 251
BATTERY / ALTERNATOR ........ 252
ABS-SYSTEM .............................. 253
BRAKE ASSIST ........................... 253
BRAKE LINING WEAR .............. 254BRAKE FLUID .............................254
PARKING BRAKE .......................255
ENGINE FAN ...............................255
COOLANT (coolant level) ..........256
COOLANT TEMP. ........................257
LIGHTING SYSTEM ....................258
LIGHT SENSOR ...........................259
REMOVE KEY .............................259
STEERING GEAR OIL .................260
ENGINE OIL LEVEL ................... 261
WASHER FLUID .........................262
ELEC. STABIL. PROG.
(Electronic stability program) ..263
TELE AID .....................................263

252 Malfunction and warning messages
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hints Car care Index
BATTERY / ALTERNATORThis message indicates a malfunction which must be
repaired immediately.
It may indicate that the poly-V-belt has broken. Should
this condition occur, the poly-V-belt must be replaced
before continuing to operate the vehicle. Otherwise, the
engine will overheat due to an inoperative water pump
which may result in damage to the engine.
Do not continue to drive the vehicle with this message
displayed.
Doing so could result in serious engine damage that is
not covered by the Mercedes-Benz Limited Warranty.
Line 1 Line 2
BATTERY / ALTERNATOR VISIT WORKSHOP!
OVERVOLTAGE VISIT WORKSHOP!
UNDERVOLTAGE CONSUMER DEFECTIVE!

263 Malfunction and warning messages
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hints Car care Index ELEC. STABIL. PROG.
(Electronic stability program)
1 A malfunction has been detected in the system. Pressing the
accelerator pedal will require greater effort. Only partial engine
output will be available.
2 This message may be displayed if the power supply was
interrupted (battery disconnected or empty).
3 Synchronize ESP. See page 231.
TELE AID1 The Tele Aid system consists of three types of response; automatic
and manual emergency, roadside assistance and information. With
this message displayed, one or more functions may not be
avai lable.
See page 188 for notes on the Tele Aid.If a malfunction is indicated as outlined above, have the
system checked at the nearest Mercedes-Benz Center as
soon as possible.
Line 1 Line 2
DISPLAY DEFECTIVE VISIT WORKSHOP!
ELEC. STABIL. PROG. VISIT WORKSHOP!
1, 2, 3
Line 1 Line 2
TELE AID VISIT WORKSHOP!

265 Contents – Practical hints
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hintsCar care Index
Practical hintsFirst aid kit .....................................266
Fuses ................................................267
Electrical outlet ..............................269
Hood .................................................270
Checking engine oil level .............273
Automatic transmission
fluid level ................................... 274
Coolant level ................................... 274
Adding coolant ...........................275
Windshield and headlamp
washer system ........................... 276
Windshield and headlamp
washer fluid mixing ratio ......... 276Spare wheel, vehicle tools,
storage compartment ............... 277
Vehicle jack .................................... 278
Wheels ............................................ 279
Tire replacement ....................... 279
Rotating wheels ......................... 280
Spare wheel .................................... 281
Spare wheel bolts ...................... 281
Changing wheels ........................... 282
Tire inflation pressure ................. 287
Battery ............................................. 289
Jump starting ................................. 291
Towing the vehicle ........................ 294
Transmission selector lever,
manually unlocking ................. 296Exterior lamps ................................297
Headlamp assembly ...................298
Taillamp assemblies .................. 301
Changing batteries
in the electronic main key ......304
Synchronizing
remote control ............................306
Emergency engine shut-down .....306
Emergency operation of
sliding / pop-up roof .................307
Manual release for
fuel filler flap .............................308
Replacing wiper blade insert .......308
Roof rack ..........................................311