2002 MERCEDES-BENZ E WAGON steering

1 Contents
IntroductionProduct information .......................... 7
Operator’s manual ............................. 8
Where to find it ................................ 13
Reporting Safety Defects ................ 15Instruments and controlsInstruments and controls ............... 18
Center console .............................. 20
Overhead control panel ............... 21OperationVehicle keys ...................................... 24
Start lock-out .................................... 26
General notes on the
central locking system ............... 26
Central locking system ................... 27
Radio frequency and
infrared remote control ............... 27
Opening and closing windows
and sliding/pop-up roof
from outside .................................. 30Panic button ..................................31
Mechanical keys ...........................31
Doors ................................................. 32
Central locking switch .................... 34
Automatic central locking .............. 35
Emergency unlocking
in case of accident ...................... 35
Tailgate .............................................. 36
Antitheft alarm system ................... 39
Tow-away alarm ................................41
Power seats front ............................. 42
Front seat head restraints .............. 48
Rear seat head restraints ............... 49
Multicontour seat .............................51
Seat heater ........................................ 52
Seat ventilation ................................ 55
Seat belts and
integrated restraint system ....... 57
Seat belts .......................................... 57
Seat belt nonusage
warning system .......................... 58
BabySmart
TM airbag
deactivation system ................... 65Self-test BabySmart
TM without
special child seat installed ......... 65
Supplemental restraint system
(SRS) ............................................. 66
Emergency tensioning retractor
(ETR) ............................................. 67
Airbags .............................................. 68
Safety guidelines for the seat belt,
emergency tensioning retractor
and airbag .................................... 75
Infant and child
restraint systems ......................... 77
Steering wheel adjustment ............ 81
Rear view mirrors ............................ 82
Instrument cluster ........................... 86
Multifunction steering wheel,
multifunction display ................. 92
Trip and main odometer, FSS
and engine oil level display ....... 96
Audio systems .................................. 97
Radio .............................................. 97
CD player ....................................... 98
Cassette player ............................. 99

3 Contents
DrivingControl and operation
of radio transmitters ................ 186
The first 1 000 miles
(1 500 km) ................................. 187
Maintenance ................................... 187
Tele Aid ........................................... 188
Catalytic converter ........................ 198
Emission control ............................ 199
Steering lock ...................................200
Starting and turning
off the engine ............................202
Automatic transmission ...............203
Parking brake ................................. 212
Driving instructions ...................... 213
Drive sensibly - Save Fuel ......... 213
Drinking and Driving ................ 213
Pedals ........................................... 213
Power assistance ........................ 214
Brakes .......................................... 214
Driving off ................................... 215Parking ......................................... 216
Tires .............................................. 216
Snow chains ................................ 219
Winter driving instructions ...... 219
Block heater ................................ 221
Deep water .................................. 221
Passenger compartment ........... 221
Traveling abroad ........................ 221
Cruise control ................................ 222
Brake assist system
(BAS) .......................................... 225
Antilock brake system
(ABS) .......................................... 227
Four wheel electronic traction
system (4MATIC) ...................... 229
Electronic stability program
(ESP) ........................................... 230
Parking assist
(Parktronic) ............................... 234
What you should know
at the gas station ...................... 239
Check regularly and
before a long trip ...................... 241
Instrument cluster displayMalfunction and indicator lamps
in the instrument cluster .........244
On-board diagnostic system .....244
Check engine malfunction
indicator lamp .............................244
Brake warning lamp ..................245
Supplemental restraint system
(SRS) indicator lamp ..................246
Fuel reserve and fuel cap
placement warning ....................246
Electronic stability program
(ESP) — warning lamp ...............247
BAS / ESP malfunction
indicator lamp .............................247
ABS malfunction
indicator lamp .............................248
Seat belt warning lamp .............248
Malfunction and indicator lamp
in the center console ................249
AIRBAG OFF indicator lamp .....249

4 Contents
Malfunction and warning
messages in the
multifunction display ...............250
DISPLAY DEFECTIVE ................ 251
BATTERY / ALTERNATOR .........252
ABS-SYSTEM ...............................253
BRAKE ASSIST ...........................253
BRAKE LINING WEAR ..............254
BRAKE FLUID .............................254
PARKING BRAKE .......................255
ENGINE FAN ...............................255
COOLANT (coolant level) ..........256
COOLANT TEMP. ........................257
LIGHTING SYSTEM ....................258
LIGHT SENSOR ...........................259
REMOVE KEY .............................259
STEERING GEAR OIL .................260
ENGINE OIL LEVEL ................... 261
WASHER FLUID ..........................262
ELEC. STABIL. PROG.
(Electronic stability program) ..263
TELE AID .....................................263
Practical hintsFirst aid kit ..................................... 266
Fuses ............................................... 267
Electrical outlet ............................. 269
Hood ................................................ 270
Checking engine oil level ............. 273
Automatic transmission
fluid level ....................................274
Coolant level ....................................274
Adding coolant ........................... 275
Windshield and headlamp
washer system ...........................276
Windshield and headlamp
washer fluid mixing ratio .........276
Spare wheel, vehicle tools,
storage compartment ............... 277
Vehicle jack .................................... 278
Wheels ............................................ 279
Tire replacement ....................... 279
Rotating wheels ......................... 280
Spare wheel .................................... 281
Spare wheel bolts ...................... 281Changing wheels ...........................282
Tire inflation pressure ..................287
Battery .............................................289
Jump starting .................................. 291
Towing the vehicle .........................294
Transmission selector lever,
manually unlocking ..................296
Exterior lamps ................................297
Headlamp assembly ...................298
Taillamp assemblies .................. 301
Changing batteries
in the electronic main key ......304
Synchronizing
remote control ............................306
Emergency engine shut-down .....306
Emergency operation of
sliding / pop-up roof .................307
Manual release for
fuel filler flap .............................308
Replacing wiper blade insert .......308
Roof rack ..........................................311

5 Contents
Vehicle careCleaning and care
of the vehicle ............................. 314
Power washer .............................. 315
Tar stains ..................................... 315
Paintwork, painted body
components ................................. 315
Engine cleaning .......................... 316
Vehicle washing ......................... 316
Ornamental moldings ................ 316
Headlamps, taillamps,
turn signal lenses ...................... 316
Cleaning the parktronic
system sensors ........................... 317
Window cleaning /
glass sunroof ............................... 317
Wiper blades ............................... 317
Light alloy wheels ...................... 318
Instrument cluster ..................... 318
Steering wheel and
gear selector lever ...................... 318
Cup holder ................................... 318
Seat belts ..................................... 318Headliner ..................................... 318
Upholstery ................................... 319
Hard plastic trim items .............. 319
Plastic and rubber parts ............ 319
Technical dataSpare parts service ....................... 322
Warranty coverage ........................ 322
Identification labels ...................... 323
Layout of poly-V-belt drive ........... 324
Technical data ................................ 325
Fuels, coolants, lubricants
etc. - capacities ......................... 328
Engine oils ...................................... 330
Engine oil additives ...................... 330
Air conditioner refrigerant .......... 330
Brake fluid ...................................... 330
Premium unleaded gasoline ........ 331
Fuel requirements ........................ 331
Gasoline additives ......................... 332
Coolants .......................................... 332
Consumer information ................. 334
IndexIndex ................................................336

19 Instruments and controls
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hints Car care Index 1Parking assist warning indicators, see page 236
2Side defroster outlet
3Side air outlet, adjustable
4Air volume control for side air outlet
5Exterior lamp switch, see page 119
6Parking brake release, see page 212
7Hood lock release, see page 270
8Combination switch, see page 122
9Cruise control switch, see page 222
10Instrument cluster, see page 86
11Multifunction steering wheel, see page 92
Horn (with electronic key in steering lock
position 1 or 2)
Airbag, see page 68
12Steering lock with ignition / starter switch,
seepage200
13Voice recognition system switch, see separate
operating instructions
14Center air outlets, adjustable15Air volume control for center air outlets
16Left front seat heater switch, see page 52
Left front seat ventilation switch, see page 55
17Headlamp washer switch, see page 121
18Rear window wiper and washer switch, see page 124
19Hazard warning flasher switch, see page 125
20Central locking switch, see page 34
21Tow- away alarm s witch, s ee page 41
Indicator lamp for antitheft alarm system,
seepage39
22Right front seat heater switch, see page 52
Right front seat ventilation switch, see page 55
23Glove box (illuminated with electronic key in
steering lock position 1 or 2)
24Automatic climate control, see page 126
Rear window defroster switch
Activated charcoal filter switch
25Audio system, see page 135
26Storage / eyeglasses compartment, see page 164

22 Contents – Operation
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
OperationVehicle keys ...................................... 24
Start lock-out .................................... 26
General notes on the
central locking system ............... 26
Central locking system ................... 27
Radio frequency and
infrared remote control ............... 27
Opening and closing windows
and sliding/pop-up roof
from outside .................................. 30
Panic button .................................. 31
Mechanical keys ........................... 31
Doors .................................................. 32
Central locking switch .................... 34
Automatic central locking .............. 35
Emergency unlocking
in case of accident ...................... 35
Tailgate .............................................. 36
Antitheft alarm system ................... 39
Tow-away alarm ................................ 41
Power seats front ............................. 42
Front seat head restraints .............. 48Rear seat head restraints ............... 49
Multicontour seat .............................51
Seat heater ........................................ 52
Seat ventilation ................................ 55
Seat belts and
integrated restraint system ....... 57
Seat belts .......................................... 57
Seat belt nonusage
warning system .......................... 58
BabySmart
TM airbag
deactivation system ................... 65
Self-test BabySmart
TM without
special child seat installed ......... 65
Supplemental restraint system
(SRS) ............................................. 66
Emergency tensioning retractor
(ETR) ............................................. 67
Airbags .............................................. 68
Safety guidelines for the seat belt,
emergency tensioning retractor
and airbag .................................... 75
Infant and child
restraint systems ........................ 77
Steering wheel adjustment .............81
Rear view mirrors ........................... 82Instrument cluster ........................... 86
Multifunction steering wheel,
multifunction display ................. 92
Trip and main odometer, FSS
and engine oil level display ....... 96
Audio systems .................................. 97
Radio .............................................. 97
CD player ....................................... 98
Cassette player ............................. 99
Telephone ........................................ 100
Telephone book .......................... 100
Redialing ..................................... 102
Incoming call .............................. 104
Navigation system .......................... 105
Trip computer ................................. 106
Malfunction message memory .... 108
Individual settings ..........................110
Setting the audio volume ..............113
Flexible service system (FSS) .......114
Engine oil level indicator ...............117
Engine oil consumption .................118
Exterior lamp switch ......................119
Night security Illumination ......... 120
Headlamp cleaning system .......... 121

24 Central locking system
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Ve h i c l e k e y s
Included with your vehicle are 2 electronic keys with
integrated radio frequency and infrared remote controls
plus removable mechanical key.
The locking tabs for the mechanical key portion of the
two electronic keys are a different color to help
distinguish it.
Wa r n i n g !
When leaving the vehicle always remove the
electronic key from the steering lock, and lock your
vehicle. Do not leave children unattended in the
vehicle, or with access to an unlocked vehicle.
Unsupervised use of vehicle equipment may cause
serious personal injury.

26 Central locking system
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Start lock-out
Important!
Removing the electronic key from the steering lock
activates the start lock-out. The engine cannot be
started.
Inserting the electronic key in the steering lock
deactivates the start lock-out.
Note:
In case the engine cannot be started (vehicle’s battery is
in order), the system is not operational. Contact an
authorized Mercedes-Benz Center or call 1-800-FOR-
MERCedes (in the USA), or 1-800-387-0100 (in Canada).General notes on the central locking system
If the electronic key is inserted in the steering lock, the
vehicle cannot be locked or unlocked with the remote
control.
If the vehicle cannot be locked or unlocked:
•Aim transmitter eye at a receiver of either front door
handle. Check the batteries of the electronic key, see
page 304, or synchronize the remote control, see
page 306.
•Use the mechanical key to unlock the vehicle. To
start engine, insert the electronic key in the steering
lock. There could be a slight delay until the
electronic key can be turned in the steering lock.
Important!
When unlocking the driver’s door with the mechanical
key, the exterior lamps will flash and the alarm will
sound.
To cancel the alarm, insert the electronic key in the
steering lock or press buttonŒ or‹ on the
electronic key.