
149 Interior equipment
Technical
data Instruments 
and controlsOperationDrivingInstrument 
cluster displayPractical hints Car care Index Sliding/pop-up roof (optional on model CLK 430, 
standard on model CLK 55 AMG)
1to slide roof open
2to slide roof closed
3to raise roof at rear
4to lower roof at rearTurn electronic key in steering lock to position 1 or 2.
The switch is illuminated when the exterior lamps are 
switched on (except standing lamps).
Notes:
The sliding/pop-up roof can be opened or closed 
manually should an electrical malfunction occur, see 
page 286.
The sliding/pop-up roof can also be closed with the 
infrared remote control while locking the vehicle doors 
or trunk, see page 31.
Wa r n i n g !
When closing the sliding/pop-up roof, be sure that 
there is no danger of anyone being harmed by the 
closing procedure.The c los in g proc ed ure c an  b e im m edi ately reversed  
by either moving the switch in direction (1) or (3) 
or pressing button Œ on the remote control, and 
holding it.
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166 Garage door opener
Technical
data Instruments 
and controlsOperationDrivingInstrument 
cluster displayPractical hints Car care Index
Garage door opener
1Signal transmitter keys
2Indicator lamp
3Portable remote control transmitterThe built-in remote control is capable of operating up to 
three separately controlled objects. 
Notes:
Certain types of garage door openers are incompatible 
with the integrated opener. If you should experience 
difficulties with programming the transmitter, contact 
your authorized Mercedes-Benz Center, or call 
Mercedes-Benz Customer Assistance Center (in the USA 
only) at 1-800-FOR-MERCedes, or Customer Service (in 
Canada) at 1-800-387-0100.
1
2
3
Wa r n i n g !
When programming a garage door opener, the door 
moves up or down.When programming or operating the remote 
control make sure there is no possibility of anyone 
being harmed by the moving door.
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167 Garage door opener
Technical
data Instruments 
and controlsOperationDrivingInstrument 
cluster displayPractical hints Car care Index For operation in the USA only: This device complies 
with Part 15 of the FCC Rules. Operation is subject to 
the following two conditions:
(1) This device may not cause harmful interference, and 
(2) this device must accept any interference received, 
including interference that may cause undesired 
operation.
Any unauthorized modification to this device could void 
to the user’s authority to operate the equipment.
Programming or reprogramming the integrated 
remote control:
1. Turn electronic key in steering lock to position 1 
or 2.
2. Hold the end of the hand-held transmitter of the 
device you wish to train approximately 2 to 5 inches 
(5 cm to 12 cm) away from the surface of the 
integrated remote control located on the inside rear 
view mirror, keeping the indicator lamp in view.3. Using both hands, simultaneously push the hand-
held transmitter button and the desired integrated 
remote control button. Do not release the buttons 
until completing step 4.
4. The indicator lamp on the integrated remote control 
will flash, first slowly and then rapidly. When the 
indicator lamp flashes rapidly, both buttons may be 
released (the rapid flashing lamp indicates 
successful programming of the new frequency 
signal). To program the remaining two buttons, 
follow steps 1 though 4.
Note: 
If after repeated attempts, you do not successfully 
program the integrated remote control device to learn 
the signal of the hand-held transmitter, the garage door 
opener could be equipped with the “rolling code 
feature”.
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168 Garage door opener
Technical
data Instruments 
and controlsOperationDrivingInstrument 
cluster displayPractical hints Car care Index
Rolling code programming:
To train a garage door opener (or other rolling code 
devices) with the rolling code feature, follow these 
instructions after completing the “Programming” 
portion of this text. (A second person may make the 
following training procedures quicker and easier.)
1. Locate training button on the garage door opener 
motor head unit. Exact location and color of the 
button may vary by garage door opener brand. If 
there is difficulty locating the transmitting button, 
reference to garage door opener operator’s manual. 
2. Press “training” button on the garage door opener 
motor head unit (which activated the “training 
light”).
Note:
Following step 2, there are 30 seconds to initiate 
step 3.3. Firmly press and release the programmed 
integrated remote control transmit button. Press 
and release same button a second time to complete 
the training process. (Some garage door openers 
may require you to do this procedure a third time to 
complete the training.)
4. Confirm the garage door operation by pressing the 
programmed button on the integrated remote 
control transmitter. 
Canadian programming:
During programming, your hand-held transmitter may 
automatically stop transmitting. Continue to press and 
hold the integrated remote control transmitter button 
(note steps 2 through 4 in the “Programming” portion) 
while you press and re-press (“cycle”) your hand-held 
transmitter every two seconds until the frequency 
signal has been learned. The indicator lamp will flash 
slowly and then rapidly after several seconds upon 
successful training.
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169 Garage door opener
Technical
data Instruments 
and controlsOperationDrivingInstrument 
cluster displayPractical hints Car care Index Operation of remote control:
1. Turn electronic key in steering lock to position 1 
or 2.
2. Select and press the appropriate button to activate 
the remote controlled device. The integrated remote 
control transmitter continues to send the signal as 
long as the button is pressed – up to 20 seconds.Erasing the remote control memory:
1. Turn electronic key in steering lock to position 1 
or 2.
2. Simultaneously holding down the left and right side 
buttons for approximately 20 seconds, or until the 
control lamp blinks rapidly, will erase the codes of 
all three channels.
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180 Tele Aid
Technical
data Instruments 
and controlsOperationDrivingInstrument 
cluster displayPractical hints Car care Index
Tele Aid (optional for Canada)
Important!
The initial activation of the Tele Aid system may only be 
performed by completing the subscriber agreement and 
placing an acquaintance call using the “SOS” button. 
Failure to complete either of these steps will result in a 
system that is not activated. If the system is not 
activated the indicator lamp in the “SOS” button stays 
on after turning electronic key in starter switch to 
position 2 and the message “TELE AID – NOT 
ACTIVATED” will be shown in the multifunction display 
for approx. 10 seconds.
If you have any questions regarding activation, please 
call the Response Center at 1-800-756-9018 (in the USA) 
or 1-888-923-8367 (in Canada).
(Telematic Alarm Identification on Demand)
The Tele Aid system consists of three types of response; 
automatic and manual emergency, roadside assistance 
and information.
The Tele Aid system is operational providing that the 
vehicle’s battery is charged, properly connected, not 
damaged and cellular and GPS coverage is available.The speaker volume of a Tele Aid call can be adjusted 
when using the volume control on the multifunction 
steering wheel, for raising press buttonæ and for 
lowering press buttonç.
To activate, press the “SOS” button, the Roadside 
Assistance button or the Information button¡, 
depending on the type of response required.
Shortly after the completion of your Acquaintance Call, 
you will receive a user ID and password via first call 
mail. By visiting www.mbusa.com and selecting “Tele 
Aid” (USA only), you will have access to account 
information, remote door unlock, Info Services* profile 
and more.
* Optional – available only with COMANDSystem self-check
Initially, after turning the electronic key in starter 
switch to position 2, malfunctions are detected and 
indicated (the indicator lamps in the “SOS” button, the 
Roadside Assistance button and the Information 
button¡ stay on longer than 10 seconds or do not 
come on). The message “TELE AID – VISIT 
WORKSHOP” appears for approx. 10 seconds in the 
multifunction display. 
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184 Tele Aid
Technical
data Instruments 
and controlsOperationDrivingInstrument 
cluster displayPractical hints Car care Index
Roadside Assistance button 
Located below the center armrest cover is the Roadside 
Assistance button. Pressing and holding the 
button (for longer than 2 seconds) will initiate a call to a 
Mercedes-Benz Roadside Assistance dispatcher. The 
button will flash while the call is in progress. The 
message “ROADSIDE ASSISTANCE – CONNECTING 
CALL” will appear in the multifunction display. When 
the connection is established, the message “ROADSIDE 
ASSISTANCE – CALL CONNECTED” appears in the 
multifunction display. The Tele Aid system will transmit 
data generating the vehicle identification number, 
model, color and location (subject to availability of 
cellular and GPS signals).
A voice connection between the Roadside Assistance 
dispatcher and the occupants of the vehicle will be 
established. When a voice connection is established the 
audio system mutes and the message “TELE AID – 
ROADSIDE ASSISTANCE CALL ACTIVE” appears in the 
multifunction display. The nature of the need for 
assistance can then be described. The Mercedes-Benz 
Roadside assistance dispatcher will either dispatch a 
qualified Mercedes-Benz technician or arrange to tow 
your vehicle to the nearest Mercedes-Benz Center. For services such as labor and/or towing charges may apply. 
Refer to the Roadside Assistance manual for more 
information.
These programs are only available in the USA:
•S ign  an d  Drive s erv ices : Ser vi ces  such as  jump start,  
a few gallons of fuel or the replacement of a flat tire 
with the vehicle spare tire are obtainable,
•Remote Vehicle Diagnostics: This function permits 
the Mercedes-Benz Roadside Assistance dispatcher 
to download malfunction codes and actual vehicle 
data.
Notes:
The indicator lamp in the Roadside Assistance 
button remains illuminated in red for approx. 
10 seconds during the system self-check after turning 
electronic key in starter switch to position 2 (together 
with the “SOS” button and the Information 
button¡).
See system self-check on page 180 when the indicator 
lamp does not light up in red or stays on longer than 
approximately 10 seconds.
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188 Tele Aid
Technical
data Instruments 
and controlsOperationDrivingInstrument 
cluster displayPractical hints Car care Index
Remote door unlock
In the case you have your vehicle locked unintentionally 
(e.g. key inside vehicle), and the reserve key is not 
handy, contact the Mercedes-Benz Response Center at 
1-800-756-9018 (in the USA) or 1-888-923-8367 (in 
Canada). You will be asked to provide your password 
which you provided when you completed the subscriber 
agreement.
Then return to your vehicle and press trunk lock for 
minimum of 20 seconds until the “SOS” button is 
flashing. The message “EMERGENCY CALL •– CALL 
CONNECTED” appears in the multifunction display.
As an alternative, you may unlock the vehicle via 
Internet using the ID and password sent to you shortly 
after the completion of your Acquaintance Call.
The Response Center will then unlock your vehicle with 
the remote door unlocking feature.Notes:
The remote door unlock feature is available if the 
relevant cellular phone network is available.
The SOS button will flash and the message 
“EMERGENCY CALL – CALL CONNECTED” will appear 
in the multifunction display to indicate receipt of the 
door unlock command.
Once the vehicle is unlocked, a Response Center 
spe cialist will attempt to establis h voic e con tact wit h t he 
vehicle occupants.
If the trunk lock was pressed for more than 20 seconds 
before door unlock authorization was received by the 
Response Center, you must wait 15 minutes before 
pressing trunk lock again.
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