178 Tele Aid
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Te l e A i d (optional for Canada)
Important!
The initial activation of the Tele Aid system may only be
performed by completing the subscriber agreement and
placing an acquaintance call using the SOS button.
Failure to complete either of these steps will result in a
system that is not activated. If the system is not
activated the indicator lamp in the SOS button stays on
after turning electronic key in starter switch to
position 2 and the message “TELE AID – NOT
ACTIVATED” will be shown in the multifunction display
for approx. 10 seconds.
If you have any questions regarding activation, please
call the Response Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
(Te l ematic Alarm Identification on Demand)
The Tele Aid system consists of three types of response;
automatic and manual emergency, roadside assistance
and information.
The Tele Aid system is operational providing that the
vehicle’s battery is charged, properly connected, not
damaged and cellular and GPS coverage is available.The speaker volume of a Tele Aid call can be adjusted
when using the volume control on the multifunction
steering wheel, for raising press buttonæ and for
lowering press buttonç.
To activate, press the SOS button, the Roadside
Assistance button• or the Information button¡,
depending on the type of response required.
Shortly after the completion of your Acquaintance Call,
you will receive a user ID and password via first call
mail. By visiting www.mbusa.com and selecting “Tele
Aid” (USA only), you will have access to account
information, remote door unlock, profile and more.
Important!
Tele Aid utilizes the cellular network for
communication and the GPS (Global Positioning
System) satellites for vehicle location. If either of these
signals are unavailable, the Tele Aid system may not
function and if this occurs, assistance must be
summoned by other means.
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273 Towing
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hintsCar care Index Important!
5. Start engine of the vehicle with the charged battery
and run at high idle. Make sure the cables are not
on or near pulleys, fans, or other parts that move
when the engine is started. Allow the discharged
battery to charge for a few minutes. Start engine of
the disabled vehicle in the usual manner.
6. After the engine has started, remove jumper cables
by exactly reversing the above installation
sequence, starting with the last connection made
first. When removing each clamp, make sure that it
does not touch any other metal while the other end
is still attached to a battery.
Notes:
If engine does not run after several unsuccessful
starting attempts, have it checked at the nearest
authorized Mercedes-Benz Center.
Excessive unburned fuel generated by repeated failed
starting attempts may damage the catalytic converter.Tow i n g t h e v e h i c l e
Mercedes-Benz recommends that the vehicle be
transported with all wheels off the ground using flatbed
or appropriate wheel lift/ dolly equipment. This method
is preferable to other types of towing.
Caution!
Use flatbed or wheel lift/ dolly equipment with key in
steering lock turned to position 0.
Do not tow with sling- type equipment. Towing with
sling- type equipment over bumpy roads will damage
radiator and supports.
To prevent damage during transport, do not tie down
vehicle by its chassis or suspension parts.
Switch off the tow-away alarm (see page 40) as well as
the ESP (see page 218).
When circumstances do not permit the recommended
towing methods, the vehicle may be towed with all
wheels on the ground or front wheels raised only so far
as necessary to have the vehicle moved to a safe location
where the recommended towing methods can be
employed.
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