2002 MERCEDES-BENZ C320 WAGON maintenance

4 Contents
DrivingControl and operation of
radio transmitters .....................226
The first 1 000 miles
(1 500 km) .................................227
Maintenance ...................................227
Tele Aid ...........................................228
Catalytic converter ........................238
Emission control ............................239
Starter switch .................................240
Starting and turning off
the engine ..................................242
Automatic transmission ...............243
Parking brake .................................252
Driving instructions ......................253
Drive sensibly – Save Fuel ........253
Drinking and driving .................253
Pedals ...........................................253
Power assistance ........................254
Brakes ..........................................254
Driving off ...................................255
Parking ........................................256
Tires .............................................257Snow chains ............................... 259
Winter driving
instructions ................................ 260
Deep water .................................. 262
Passenger compartment ........... 263
Traveling abroad ........................ 263
Cruise control ................................ 264
Brake assist system (BAS) ............ 267
Antilock brake system
(ABS) .......................................... 268
Electronic stability program
(ESP) ........................................... 270
What you should know
at the gas station .......................274
Check regularly and
before a long trip .......................276
Instrument cluster displayMalfunction and indicator lamps in
the instrument cluster ............. 278
On-board diagnostic system ........ 278
Check engine malfunction
indicator lamp ............................ 278
Brake warning lamp .................. 280Supplemental restraint system
(SRS) indicator lamp .................. 281
Fuel reserve warning .................282
ABS malfunction
indicator lamp .............................283
Electronic stability program
(ESP) — warning lamp ...............284
Seat belt nonusage
warning lamp ............................284
Malfunction and indicator
lamp in the center console ......284
AIRBAG OFF indicator lamp .....284
Malfunction and warning
messages in the
multifunction display ...............285
DISPLAY DEFECTIVE ................287
BATTERY / ALTERNATOR ........288
ANTILOCK BRAKE SYSTEM ....289
BRAKE ASSIST ...........................289
BRAKE PAD WEAR ....................290
BRAKE FLUID .............................290
PARKING BRAKE ....................... 291
SEAT BELT SYSTEM ................... 291
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9 IntroductionImportant notice for California retail buyers of Mercedes-Benz automobiles
Under California law you may be entitled to a replacement of your vehicle or a refund of the purchase price or lease
price, if Mercedes-Benz USA, LLC and / or its authorized repair or service facilities fail to fix one ore more substantial
defects or malfunctions in the vehicle that are covered by its express warranty after a reasonable number of repair
attempts. During the period of 18 months from original delivery of the vehicle or the accumulation of 18 000 miles on
the odometer of the vehicle, whichever occurs first, a reasonable number of repair attempts is presumed for a retail
buyer or lessee if one or more of the following occurs: (1) the same substantial defect or malfunction results in a
condition that is likely to cause death or serious bodily injury if the vehicle is driven, that defect or malfunction has
been subject to repair two or more times, and you have directly notified Mercedes-Benz USA, LLC in writing of the
need for its repair and have given us a direct opportunity to perform a repair ourselves, (2) the same substantial defect
or malfunction of a less serious nature than category (1) has been subject to repair four or more times and you have
directly notified us of the need for its repair and given us the opportunity to repair ourselves, or (3) the vehicle is out
of service by reason of repair of the same or different substantial defects or malfunctions for a cumulative total of
more than 30 calender days. Written notification should be sent to us, not a dealer, at Mercedes-Benz USA, LLC,
Customer Assistance Center, One Mercedes Drive, Montvale, NJ 07645-0350.
Maintenance
The Service Booklet describes all the necessary maintenance work which should be performed at regular intervals.
Always have the Service Booklet with you when you take the vehicle to your authorized Mercedes-Benz Center for
service. The service advisor will record each service in the booklet for you.
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114 Multifunction steering wheel, multifunction display
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
The message memory will be cleared when the
electronic key is turned in the starter switch to
position 1 or 2. Should any subsequent faults occur,
they will be displayed in the message memory.
Pressing the è or ÿ button displays the next or
previous system.Important!
Malfunction and warning messages are only indicated
for certain systems and displayed to a low level of detail.
The malfunction and warning messages are simply a
reminder with respect to the operation of certain
systems and do not replace the driver’s responsibility to
maintain the vehicle’s operating safety by having all
required maintenance and safety checks performed on
the vehicle and by bringing the vehicle to an authorized
Mercedes-Benz Center to address the malfunction and
warning messages. See page 285, for malfunction and
warning messages.
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225 Contents - Driving
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
DrivingControl and operation of
radio transmitters .....................226
The first 1 000 miles
(1 500 km) .................................227
Maintenance ...................................227
Tele Aid ...........................................228
Catalytic converter ........................238
Emission control ............................239
Starter switch .................................240
Starting and turning off
the engine ..................................242
Automatic transmission ...............243
Parking brake .................................252Driving instructions ...................... 253
Drive sensibly – Save Fuel ....... 253
Drinking and driving ................ 253
Pedals .......................................... 253
Power assistance ........................ 254
Brakes .......................................... 254
Driving off ................................... 255
Parking ........................................ 256
Tires ............................................. 257
Snow chains ............................... 259
Winter driving
instructions ................................ 260
Deep water .................................. 262
Passenger compartment ........... 263
Traveling abroad ........................ 263Cruise control .................................264
Brake assist system (BAS) ............267
Antilock brake system
(ABS) ...........................................268
Electronic stability program
(ESP) ...........................................270
What you should know
at the gas station ....................... 274
Check regularly and
before a long trip ...................... 276
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227 The first 1 000 miles
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index The first 1 000 miles (1 500 km)
The more cautiously you treat your vehicle during the
break-in period, the more satisfied you will be with its
performance later on. Therefore, drive your vehicle
during the first 1 000 miles (1 500 km) at moderate
vehicle and engine speeds.
During this period, avoid heavy loads (full throttle
driving) and excessive engine speeds.
Avoid accelerating by kickdown. It is not recommended
to brake t he vehicle by man ually shif tin g to a lower gear.
We recommend that you select positions “3”, “2” or “1”
only at moderate speeds (for hill driving).
After 1 000 miles (1 500 km) speeds may be gradually
increased to the permissible maximum.Maintenance
We strongly recommend that you have your vehicle
serviced by your authorized Mercedes-Benz Center, in
accordance with the Service Booklet at the times called
for by the FSS.
Failure to have the vehicle maintained in accordance
with the Service Booklet at the designated times /
mileage may result in vehicle damage not covered by
the Mercedes-Benz Limited Warranty.
For information on the Flexible service system (FSS),
see page 132.
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238 Catalytic converter
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Catalytic converter
Your Mercedes-Benz is equipped with monolithic type
catalytic converters, an important element in
conjunction with the oxygen sensors to achieve
substantial control of the pollutants in the exhaust
emissions. Keep your vehicle in proper operating
condition by following our recommended maintenance
instructions as outlined in your Service Booklet.
Caution!
To prevent damage to the catalytic converters, use only
premium unleaded gasoline in this vehicle.
A ny n oticeab le irr egular ities in en gine op eration s hould
be repaired promptly. Otherwise, excessive unburned
fuel may reach the catalytic converter causing it to
overheat, which could start a fire.
Wa r n i n g !
As with any vehicle, do not idle, park or operate
this vehicle in areas where combustible materials
such as grass, hay or leaves can come into contact
with the hot exhaust system, as these materials
could be ignited and cause a vehicle fire.
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253 Driving instructions
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Driving instructions
Drive sensibly – Save Fuel
Fuel consumption, to a great extent, depends on driving
habits and operating conditions.
To save fuel you should:
•keep tires at the recommended inflation pressures,
•remove unnecessary loads,
•remove roof rack when not in use,
•allow engine to warm up under low load use,
•avoid frequent acceleration and deceleration,
•have all maintenance work performed at regular
intervals by an authorized Mercedes-Benz Center.
Fuel consumption is also increased by driving in cold
weat her, in stop -and -go traf f ic, on short trip s an d in hilly
country.Drinking and driving
Ped al s
Wa r n i n g !
Drinking or taking drugs and driving can be a very
dangerous combination. Even a small amount of
alcohol or drugs can affect your reflexes,
perceptions and judgement.The possibility of a serious or even fatal accident is
sharply increased when you drink or take drugs
and drive.Please don’t drink or take drugs and drive or allow
anyone to drive after drinking or taking drugs.Wa r n i n g !
Keep driver’s foot area clear at all times. Objects
stored in this area may impair pedal movement.
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254 Driving instructions
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Power assistance
BrakesExcessive use of road salt and other snow melting
chemicals spread on roads during the winter months
may cause a build up of moisture or residue to form on
the braking components. This build up or residue could
cause light corrosion of the braking components if the
vehicle is parked with the brakes cold. Apply steady and
even braking pressure when stopping the vehicle to
warm up and dry the brake components.
Important!
Please pay attention to the function of the brake assist
system (BAS), see page 267.
The condition of the parking brake system is checked
each time the vehicle is in the shop for the required
maintenance service.
If the parking brake is released and the brake warning
lamp in the instrument cluster stays on, the brake fluid
level in the reservoir is too low.
Brake pad wear or a leak in the system may be the
reason for low brake fluid in the reservoir.
Have the brake system inspected at an authorized
Mercedes-Benz Center immediately.
Wa r n i n g !
When the engine is not running, the brake and
steering systems are without power assistance.
Under these circumstances, a much greater effort is
necessary to stop or steer the vehicle.Wa r n i n g !
After driving in heavy rain for some time without
applying the brakes or through water deep enough
to wet brake components or salty road conditions,
the first braking action may be somewhat reduced
and increased pedal pressure may be necessary to
obtain expected braking effect. Be sure to maintain
a safe distance from vehicles in front.Resting your foot on the brake pedal will cause
excessive and premature wear of the brake pads.It can also result in the brakes overheating thereby
significantly reducing their effectiveness. It may
not be possible to stop the vehicle in sufficient time
to avoid an accident.
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