2002 MERCEDES-BENZ C320 WAGON phone

235 Tele Aid
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index need to retransmit. During this time you will hear a
chirp and voice contact will be interrupted. Voice
contact will resume once the retransmission is
completed. Once a call is concluded, a chirp will be
heard and the appropriate indicator lamp will stop
flashing. The COMAND system operation will resume
(only vehicles with COMAND).
Important!
If the indicator lamp continues to flash or the system
does not reset, contact the Response Center at
1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada), or Mercedes-Benz Customer Assistance at
1-800-FOR-MERCedes (1-800-367-6372) in the USA or
Customer Service at 1-800-387-0100 in Canada.Notes:
The indicator lamp in the respective button flashes until
the call is concluded. Calls can only be terminated by a
Response Center or Customer Assistance Center
representative except Roadside Assistance and
Information calls, which can also be terminated by
pressing ìbutton on the multifunction steering
wheel.
When a Tele Aid call has been initiated, the audio
system or the COMAND system audio (only vehicles
with COMAND) is muted and the selected mode (radio,
tape or CD) pauses. The optional cellular phone (if
installed) switches off. If you must use this phone, the
vehicle must be parked. Disconnect the coiled cord and
place the call. The navigation system (if engaged) will
continue to run. The display in the instrument cluster is
available for use and spoken commands are only
available by pressing the RPT button on the COMAND
unit. A pop-up window will appear in the COMAND
display to indicate that a Tele Aid call is in progress.
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236 Tele Aid
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Remote door unlock
In the case you have your vehicle locked unintentionally
(e.g. key inside vehicle), and no other key is available,
contact the Mercedes-Benz Response Center at
1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada). You will be asked to provide your password
which you provided when you completed the subscriber
agreement.
Then return to your vehicle and pull tailgate recessed
handle for minimum of 20 seconds until the “SOS”
button is flashing. The message “EMERGENCY CALL –
CALL CONNECTED” appears in the multifunction
display.
As an alternative, you may unlock the vehicle via
Internet using the ID and password sent to you shortly
after the completion of your Acquaintance Call.
The Response Center will then unlock your vehicle with
the remote door unlocking feature.Notes:
The remote door unlock feature is available if the
relevant cellular phone network is available.
The SOS button will flash and the message
“EMERGENCY CALL – CALL CONNECTED” will appear
in the multifunction display to indicate receipt of the
door unlock command.
Once the vehicle is unlocked, a Response Center
spe cialist will attempt to establis h voic e con tact wit h t he
vehicle occupants.
If the tailgate recessed handle was pulled for more than
20 seconds before door unlock authorization was
received by the Response Center, you must wait
15 minutes before pulling the tailgate recessed handle
again.
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277 Contents - Instrument cluster display
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hints Car care Index
Instrument cluster displayMalfunction and indicator lamps in
the instrument cluster .............278
On-board diagnostic system .........278
Check engine malfunction
indicator lamp .............................278
Brake warning lamp ..................280
Supplemental restraint system
(SRS) indicator lamp .................. 281
Fuel reserve warning .................282
ABS malfunction
indicator lamp .............................283
Electronic stability program
(ESP) — warning lamp ...............284
Seat belt nonusage
warning lamp .............................284Malfunction and indicator
lamp in the center console ...... 284
AIRBAG OFF indicator lamp .... 284
Malfunction and warning
messages in the
multifunction display .............. 285
DISPLAY DEFECTIVE ................ 287
BATTERY / ALTERNATOR ....... 288
ANTILOCK BRAKE SYSTEM .... 289
BRAKE ASSIST ........................... 289
BRAKE PAD WEAR .................... 290
BRAKE FLUID ............................ 290
PARKING BRAKE ....................... 291
SEAT BELT SYSTEM .................. 291
ELEC. STABIL. PROG.
(Electronic stability program) . 292
COOLANT
(coolant level) ............................. 293COOLANT
(coolant temperature) ................294
ENGINE OIL LEVEL ...................295
STEERING GEAR OIL .................296
LIGHTING SYSTEM ....................297
LAMP SENSOR ...........................299
DOOR ...........................................299
TRUNK OPEN .............................300
HOOD ...........................................300
TELEPHONE – FUNCTION ....... 301
TELE AID ..................................... 301
WASHER FLUID .........................302
RESTRAINT SYSTEM .................303
KEY ...............................................303
FUEL RESERVE ..........................304
UNDERVOLTAGE ........................304
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301 Malfunction and warning messages
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hints Car care Index TELEPHONE – FUNCTION
* C = Category, see page 285.The display appears if button í or ì on the
multifunction steering wheel is pressed and the vehicle
is not equipped with a telephone.TELE AID
* C = Category, see page 285.
1 The Tele Aid system consists of three types of response; automatic
and manual emergency, roadside assistance and information. With
this message displayed, one or more functions may not be
available.
See page 228 for notes on the Tele Aid.If a malfunction is indicated as outlined above, have the
system checked at the nearest Mercedes-Benz Center as
soon as possible.
Line 1 Line 2 C*
FUNCTION NOT AVAILABLE! 3
Line 1 Line 2 C*
TE L E A I D V I S I T WO R KS H O P !
1
1
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314 Engine compartment
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hintsCar care Index
Adding engine oil
1Oil filler cap
2Plug of dipstick guide tube
The engine oil level can only be checked via the
multifunction display in the instrument cluster.
To check the engine oil level, park vehicle on level
ground, with engine at normal operational temperature.
Check engine oil level approximately 5 minutes after
stopping the engine, allowing for the oil to return to the
oil pan.Unscrew the oil filler cap and add oil carefully if you
need to top up the oil. Follow the message appearing on
the engine oil level indicator display (page 135) as to
quantity to be added. Re-install oil filler cap.
Do not overfill the engine.
Excessive oil must be drained
or siphoned. It could cause damage to engine and
catalytic converter not covered by the Mercedes-Benz
Limited Warranty.
See malfunction and warning messages on page 285 if
an engine oil level display appears on the multifunction
indicator when the engine is running.
Notes:
See page 135 for engine oil level indicator display.
The dipstick tube allows for draining of oil by using a
suction device.
1
P01.00-2219-26
2
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376 Index
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hints Car careIndex
Index
AAdding engine oil .......................................................... 314
Airbags .............................................................................. 67
ANTILOCK BRAKE SYSTEM
Malfunction and warning message ........................ 289
Antilock brake system (ABS) .......................................268
Antitheft alarm system ................................................... 43
Ashtrays .......................................................................... 200
Audio system
Button and soft key operation ................................. 164
Cassette mode ........................................................... 170
CD changer ................................................................ 175
CD mode ..................................................................... 174
Operating and display elements ............................. 162
Operating safety ........................................................ 161
Operation ................................................................... 164
Operation Audio and telephone .............................. 161
Radio mode ................................................................ 167
Telephone operation ................................................. 178Audio systems ................................................................. 102
Cassette player .......................................................... 104
CD Player .................................................................... 103
Radio ........................................................................... 102
Automatic central locking .............................................. 39
Automatic climate control ............................................ 148
Activated charcoal filter ........................................... 156
Adjustable air outlets,
rear passenger compartment ............................. 160
Air recirculation ........................................................ 155
Air volume, manual .................................................. 153
Basic setting ............................................................... 152
Defrosting ................................................................... 154
Display and controls ................................................. 150
Dust filter ................................................................... 152
Economy mode .......................................................... 157
Front center console storage
compartment ventilation ..................................... 159
Residual engine heat utilization ............................. 157
Special settings ......................................................... 153
Windows fogged up on the outside ........................ 154
Automatic transmission ............................................... 243
Fluid level ................................................................... 315
Transmission selector lever,
manually unlocking ............................................ 338
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377 Index
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hints Car careIndex
BBabySmart
TM airbag deactivation system ..................... 64
Battery .............................................................................330
Block heater .................................................................... 262
Brake assist system (BAS) ............................................ 267
Bulbs
See Replacing bulbs ................................................. 339
CCargo tie-down rings ..................................................... 218
CD changer
See CD changer installed ......................................... 175
Cellular telephone ......................................................... 219
Center console .................................................................. 24
Central locking switch .................................................... 38
Central locking system ................................................... 31
Automatic central locking ......................................... 39
Central locking switch ............................................... 38
Choosing global or selective mode ........................... 33
Doors ............................................................................. 36General notes ...............................................................30
Locking and unlocking with remote control .......... 33
Mechanical keys ..........................................................35
Obtaining replacement keys .....................................29
Summer opening/convenience feature ...................34
Vehicle keys ................................................................. 28
Check regularly and before a long trip ....................... 276
Child seat
See Infant and child restraint systems .................... 77
Climate control
Adjustable air outlets,
rear passenger compartment ............................. 160
Front center console storage
compartment ventilation ..................................... 159
Windows fogged up on the outside ........................ 154
Closing the tailgate ..........................................................42
COMAND, radio and telephone .................................. 226
Combination switch ....................................................... 142
Control and operation of radio transmitters ............. 226
Coolant level ................................................................... 315
Coolant temperature gauge .......................................... 131
Cruise control ................................................................ 264
Cup holder ....................................................................... 198
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383 Index
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hints Car careIndex Storage compartment under trunk floor ....................209
Storage compartments and armrests .......................... 194
Storing mirror positions ................................................. 85
Storing seat positions ...................................................... 48
Stowing things in the vehicle ...................................... 307
Sun visors ....................................................................... 193
Supplemental Restraint System (SRS) ......................... 65
TTailgate .............................................................................. 40
Technical data ................................................................ 365
Tele Aid ........................................................................... 228
Emergency calls ........................................................ 229
Information ................................................................ 233
Initiating an emergency call ................................... 231
Roadside Assistance ................................................. 232
Telephone ........................................................................ 105
Incoming call ............................................................. 109
Redialing .................................................................... 107
Telephone book ......................................................... 105Telephone, general ........................................................ 220
Telephones and two-way radios .................................. 226
The first 1 000 miles (1 500 km) ............................... 227
Tire inflation pressure ................................................. 329
Tool kit ............................................................................. 319
Tow-away alarm ................................................................44
Towing the vehicle ........................................................ 335
Transmission selector lever,
manually unlocking ................................................. 338
Trip computer ..................................................................111
UUnlocking the vehicle with remote control .................33VVanity mirrors ................................................................ 193
Vehicle keys ......................................................................28
Vehicle tools .................................................................... 319
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