2002 MERCEDES-BENZ C320 emergency towing

5 ContentsSEAT BELT SYSTEM ...................299
ELEC. STABIL. PROG.
(Electronic stability program) ..300
COOLANT
(coolant level) ............................. 301
COOLANT
(coolant temperature) ................302
ENGINE OIL LEVEL ...................303
LIGHTING SYSTEM ....................304
LAMP SENSOR ...........................306
DOOR ............................................306
TRUNK OPEN .............................307
HOOD ...........................................307
TELEPHONE – FUNCTION .......308
TELE AID .....................................308
WASHER FLUID ..........................309
RESTRAINT SYSTEM ................. 310
KEY ............................................... 310
FUEL RESERVE .......................... 311
UNDERVOLTAGE ........................ 311
STEER. WHEEL ADJUST. ........... 312
Practical hintsFirst aid kit ...................................... 314
Stowing things in the vehicle ....... 314
Fuses ................................................ 315
Hood ................................................. 318
Adding engine oil .......................... 321
Automatic transmission
fluid level ................................... 322
Coolant level ................................... 322
Adding coolant ........................... 323
Windshield and
headlamp washer system ........ 323
Spare wheel, vehicle tools,
storage compartment ............... 325
TIREFIT, vehicle tools,
storage compartment
(C 32 AMG only) ....................... 326
Vehicle jack .................................... 327
Wheels ............................................ 328
Tire replacement ....................... 328
Rotating wheels ......................... 329Spare wheel ....................................330
Spare wheel bolts .......................330
Changing wheels ........................... 331
TIREFIT ...........................................337
Tire inflation pressure .................. 341
Battery .............................................342
Jump starting ..................................344
Towing the vehicle .........................347
Transmission selector lever,
manually unlocking ...................350
Exterior lamps ................................ 351
Replacing bulbs .......................... 351
Standby bulb function ...................356
Changing batteries in the
electronic main key ..................357
Synchronizing
remote control ............................359
Emergency engine shut-down .....359
Fuel filler flap, manual release ...360
Replacing wiper blade insert .......362
Roof rack .........................................363
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40 Central locking system
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Automatic central locking
Wit h t he autom ati c c entral lockin g s ystem ac ti vate d, t he
doors and trunk are locked at vehicle speeds of
approximately 9 mph (15 km / h) or more. The fuel filler
flap remains unlocked.
The automatic central locking function can be switched
on or off in the individual setting menu “VEHICLE” –
“AUTOMATIC DOOR LOCK”, see page 131.
Notes:
If doors are unlocked with the central locking switch
after activating the automatic central locking, and
neither door is opened, then the doors remain unlocked
even at vehicle speeds of approximately 9 mph
(15 km / h) or more.
If a door is opened from the inside at speeds of
approximately 9 mph (15 km / h) or less with the
automatic central locking activated, the door will again
be automatically locked at speeds of approximately
9 mph (15 km / h) or more.Important!
When towing the vehicle, or with the vehicle on a
dynamometer test stand, please, note the following:
With the automatic central locking activated and the
electronic key in starter switch position 2, the vehicle
doors will lock if the left front wheel as well as the right
rear wheel spin at vehicle speeds of approximately
9 mph (15 km / h) or more.
Emergency unlocking in case of accident
The doors unlock automatically a short time after an
accident in which an airbag or emergency tensioning
retractor deploys (this is intended to aid rescue and
exit).
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47 Tow-away alarm
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Tow - away a l a r m
The switch is located in the center console.
1Press to switch off tow-away alarm
2Indicator lamp
Once the alarm system has been armed, the exterior
vehicle lamps will flash and an alarm will sound when
someone attempts to raise the vehicle.The alarm will last approximately 3 minutes in form of
flashing exterior lamps. At the same time an alarm will
sound for 30 seconds. The alarm will stay on even if the
vehicle is immediately lowered. To cancel the alarm,
insert the electronic key in the starter switch or press
buttonŒ or‹ on the electronic key.
If the alarm stays on for more than 20 seconds, an
emergency call is initiated automatically. See Tele Aid
on page 234.
To pr even t tr igger in g t he tow-away alarm feature, switch
off the tow-away alarm before towing the vehicle, or
when parking on a surface subject to movement, such
as a ferry or auto train.
To do so, turn electronic key in starter switch to
position 1 or 0, or remove electronic key from starter
switch. Press tow-away alarm switch (1). The indicator
lamp (2) illuminates briefly.
Exit vehicle, and lock vehicle with the electronic key.
The tow-away alarm remains switched off until the
vehicle is locked again with the electronic key, at which
time it is automatically reactivated.
2
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238 Tele Aid
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Roadside Assistance button 
Located below the center armrest cover is the Roadside
Assistance button. Pressing and holding the
button (for longer than 2 seconds) will initiate a call to a
Mercedes-Benz Roadside Assistance dispatcher. The
button will flash while the call is in progress. The
message “ROADSIDE ASSISTANCE – CONNECTING
CALL” will appear in the multifunction display. When
the connection is established, the message “ROADSIDE
ASSISTANCE – CALL CONNECTED” appears in the
multifunction display. The Tele Aid system will transmit
data generating the vehicle identification number,
model, color and location (subject to availability of
cellular and GPS signals).A voice connection between the Roadside Assistance
dispatcher and the occupants of the vehicle will be
established. When a voice connection is established the
audio system mutes and the message “TELE AID –
ROADSIDE ASSISTANCE CALL ACTIVE” appears in the
multifunction display. The nature of the need for
assistance can then be described. The Mercedes-Benz
Roadside assistance dispatcher will either dispatch a
qualified Mercedes-Benz technician or arrange to tow
your vehicle to the nearest Mercedes-Benz Center.
For services such as labor and/or towing charges may
apply. Refer to the Roadside Assistance manual for more
information.
These programs are only available in the USA:
•S ign an d Drive s erv ices : Ser vi ces such as jump start,
a few gallons of fuel or the replacement of a flat tire
with the vehicle spare tire are obtainable,
•Remote Vehicle Diagnostics: This function permits
the Mercedes-Benz Roadside Assistance dispatcher
to download malfunction codes and actual vehicle
data.
Wa r n i n g !
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle, vehicle in
a dangerous road location), please do not wait for
voice contact after you have pressed the emergency
button. Carefully leave the vehicle and move to a
safe location. The Response Center will
automatically contact local emergency officials
with the vehicle’s approximate location if they
rec eive a n a utom at ic “SO S” si gna l a nd ca nn ot ma ke
voice contact with the vehicle occupants.
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313 Contents - Practical hints
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hintsCar care Index
Practical hintsFirst aid kit ..................................... 314
Stowing things in the vehicle ...... 314
Fuses ................................................ 315
Hood ................................................. 318
Adding engine oil .......................... 321
Automatic transmission
fluid level ...................................322
Coolant level ...................................322
Adding coolant ...........................323
Windshield and
headlamp washer system ........323
Spare wheel, vehicle tools,
storage compartment ................325TIREFIT, vehicle tools,
storage compartment
(C 32 AMG only) ....................... 326
Vehicle jack .................................... 327
Wheels ............................................ 328
Tire replacement ....................... 328
Rotating wheels ......................... 329
Spare wheel .................................... 330
Spare wheel bolts ...................... 330
Changing wheels ........................... 331
TIREFIT ........................................... 337
Tire inflation pressure ................. 341
Battery ............................................. 342
Jump starting ................................. 344Towing the vehicle .........................347
Transmission selector lever,
manually unlocking ...................350
Exterior lamps ................................ 351
Replacing bulbs .......................... 351
Standby bulb function ...................356
Changing batteries in the
electronic main key ..................357
Synchronizing
remote control ............................359
Emergency engine shut-down .....359
Fuel filler flap, manual release ...360
Replacing wiper blade insert .......362
Roof rack .........................................363
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396 Index
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hints Car careIndex
Starter switch .................................................................246
Starting and turning off the engine ............................248
STEER. WHEEL ADJUST. -
malfunction and warning messages ...................... 312
Steering lock
See starter switch ......................................................246
Steering wheel
Easy-entry/exit feature .............................................. 48
Steering wheel adjustment
electrical ....................................................................... 89
manual .......................................................................... 88
Storage compartments and armrests .......................... 207
Storing mirror positions ................................................. 91
Storing seat positions ...................................................... 51
Stowing things in the vehicle ...................................... 314
Sun visors .......................................................................206
Supplemental Restraint System (SRS) ......................... 71
TTechnical data ................................................................ 377
Tele Aid ........................................................................... 234
Emergency calls ........................................................ 235
Information ................................................................ 239
Initiating an emergency call ...................................237Roadside Assistance ................................................ 238
Telephone .........................................................................111
Incoming call ............................................................. 115
Redialing .................................................................... 113
Telephone book ..........................................................111
Telephone, general ........................................................ 225
Telephones and two-way radios .................................. 232
Telescoping steering column -
malfunction and warning messages ...................... 312
The first 1 000 miles (1 500 km) ............................... 233
Tire inflation pressure .................................................. 341
TIREFIT ...................................................................326, 337
Sealing tire with TIREFIT ........................................ 338
Tool kit ............................................................................ 325
Tool kit (C 32 AMG only) ............................................. 326
Tow-away alarm ................................................................47
Towing the vehicle ........................................................ 347
Transmission selector lever,
manually unlocking ................................................. 350
Trip computer ................................................................. 117
Trunk ................................................................................. 41
Opening ........................................................................ 34
Release switch ............................................................. 45
Trunk lamp ....................................................................... 45
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