2002 MERCEDES-BENZ C320 approved

7 IntroductionProduct information
Kindly observe the following in your own best interest:
We recommend using Mercedes-Benz original parts as well as conversion parts and accessories
explicitly approved by us for your vehicle model.
We have tested these parts to determine their reliability, safety and their special
suitability for Mercedes-Benz vehicles.
We are unable to make an assessment for other products and therefore cannot be held responsible
for them, even if in individual cases an official approval or authorization by governmental or other
agencies should exist. Use of such parts and accessories could adversely affect the safety, performance
or reliability of your vehicle. Please do not use them.
Mercedes-Benz original parts as well as conversion parts and accessories approved by us are available
at your authorized Mercedes-Benz Center where you will receive comprehensive information, also on
permissible technical modifications, and where proper installation will be performed.
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269 Driving instructions
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Winter driving
Have your vehicle winterized at your authorized
Mercedes-Benz Center before the onset of winter.
•Change the engine oil if the engine contains an oil
which is not approved for winter operation. For
viscosity (SAE / CCMC class) and filling quantity,
seepage383.
•Check engine coolant anticorrosion / antifreeze
concentration.
•Additive for the windshield washer and headlamp
cleaning system: Add MB Concentrate “S” to a
premixed windshield washer solvent / antifreeze
which is formulated for below freezing
temperatures, see page 323.
•Test battery: Battery capacity drops with decreasing
ambient temperature. A well charged battery helps
to ensure that the engine can be started, even at low
ambient temperatures.
•Tires: We recommend M+S rated radial-ply tires on
all four wheels for the winter season. Observe
permissible maximum speed for M+S rated
radial-ply tires and the legal speed limit.Note:
In winter operation, the maximum effectiveness of the
antilock brake system (ABS) and electronic stability
program (ESP) can only be achieved with M+S rated
radial-ply tires and / or snow chains recommended by
Mercedes-Benz. Snow chains maximize performance.
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283 What you should know at the gas station
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Fuel tank capacity approximately 16.4 US gal (62.0 l).
This includes approximately 2.1 US gal (8.0 l) reserve.
Use premium unleaded gasoline:
Posted Octane Index 91 (Average of 96 RON / 86 MON).
Engine oil
Checking oil level, see instructions on page 141
and 321.
Recommended engine oils, see Approved Service
Products sheet.
Coolant
For normal replenishing, use water (potable water
quality). For further information refer to page 322.
Tire pressure
For tire pressure, refer to tire pressure label inside the
fuel filler flap. See page 341 for further details.Spark plugs
Approved spark plugs, refer to “Technical Data”.
Air conditioner
R-134a refrigerant and special PAG lubricant, refer to
“Technical Data”.
Bulbs
High and low beams: H7 (55 W),
low beam: Xenon (optional)
fog lamps: H B4 (55 W),
turn signal lamps,
front: 1156 NA (26.9 / 5 W/32/4 cp),
parking and standing lamps, front: W 5W (5 W)
side marker lamps, front: 5 W / 4 cp,
turn signal lamps, rear: PY 21 W bulb (yellow),
stop lamps: P 21 W/32 cp bulb,
rear fog lamp, driver’s side: P 21 W/32 cp bulb,
tail, parking, standing and
side marker lamp: R 5 W / 4 cp,
backup lamps: P 21 W / 32 cp,
license plate lamps: 5 W / 4 cp
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303 Malfunction and warning messages
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hints Car care Index ENGINE OIL LEVEL
* C = Category, see page 293.
1 The engine oil level must be checked immediately. See Engine oil
level indicator on page 141.
2 There is no oil in the engine. There is a danger of engine damage.3 There is a risk of damaging the engine or catalytic converter. The
engine oil level must be checked immediately. See Engine oil level
indicator on page 141.
4 The engine oil level has dropped to a critical level.
Check the engine oil level immediately. See Engine oil level
ind icator on page 141 and check the en gine fo r visibl e leakage (los s
of oil).
It may be that there is water in the engine oil. Have the engine oil
checked.
5 The measuring system is malfunctioning.
When the “ENGINE OIL LEVEL – CHECK LEVEL!”
message appears while the engine is running and at
operating temperature, the engine oil level has dropped
to approximately the minimum mark on the dipstick.
When this occurs, the warning will first come on
intermittently and then stay on if the oil level drops
further.
If no oil leaks are noted, continue to drive to the nearest
service station where the engine oil should be topped to
the “full” mark on the dipstick with an approved oil.
The engine oil level warnings should not be ignored.
Extended driving with the symbol displayed could
result in serious engine damage that is not covered by
the Mercedes-Benz Limited Warranty.
Line 1 Line 2 C*
ENGINE OIL LEVEL CHECK LEVEL!
1
2
ENGINE OIL LEVEL STOP, ENGINE OFF!
2
1
ENGINE OIL LEVEL REDUCE OIL LEVEL1
3
2
ENGINE OIL VISIT WORKSHOP!
4
2
ENGINE OIL LEVEL VISIT WORKSHOP!
5
2
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363 Replacing wiper blade insert
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hintsCar care Index Place wiper blade on firm support. Press down both tabs
and slide (direction of arrow) the wiper blade insert out
of the retainer claws.
Installation:
Slide (direction of arrow) wiper blade insert into
retainer claws until tabs are engaged.
Slide wiper blade onto wiper arm until it locks in place.Roof rack
On ly m ount r oof r acks to t he fasten in g bolts (se e arr ows)
located under the door weatherstrips.
Use only those roof racks approved by Mercedes-Benz to
avoid damage to the vehicle. Follow manufacturer’s
installation instructions.
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366 Cleaning and care of the vehicle
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hintsCar careIndex
Cleaning and care of the vehicle
In operation, your vehicle is subjected to varying
external influences which, if gone unchecked, can
attack the paintwork as well as the underbody and
cause lasting damage.
Such damage is caused not only by extreme and varying
climatic conditions, but also by air polution, road salt,
tar, gravel and stone chipping. Grease and oil, fuel,
coolant, brake fluid, bird droppings, insects, tree resins
etc. should be removed immediately to avoid paint
damage. Frequent washing reduces and/or eli minates
the aggressiveness and potency of the above adverse
influences.More frequent washings are necessary to deal with
unfavorable conditions; for example, near the ocean, in
industrial areas (smoke, exhaust emissions), or during
winter operation.
You should check your vehicle from time to time for
stone chipping or other damage. Any damage should be
repaired as soon as possible to prevent the start of
corrosion.
In doing so, do not neglect the underside of the vehicle.
A prerequisite for a thorough check is a washing of the
underbody followed by a thorough inspection. Damaged
areas need to be reundercoated.
Your vehicle has been treated at the factory with a wax-
base rustproofing in the body cavities which will last for
the lifetime of the vehicle. Post-production treatment is
neither necessary nor recommended by Mercedes-Benz
because of the possibility of incompatibility between
materials used in the production process and others
applied later.
We have selected car-care products and compiled
recommendations which are specially matched to our
vehicles and which always reflect the latest technology.
You can obtain Mercedes-Benz approved car-care
products at your authorized Mercedes-Benz Center.
Wa r n i n g !
Many cleaning products can be hazardous. Some
are poisonous, others are flammable. Always follow
the instructions on the particular container.
Always open your vehicle’s doors or windows when
cleaning the inside.Never use fluids or solvents that are not designed
for cleaning your vehicle.
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367 Cleaning and care of the vehicle
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hintsCar careIndex Scratches, corrosive deposits, corrosion or damage due
to negligent or incorrect care cannot always be removed
or repaired with the car-care products recommended
here. In such cases it is best to seek aid at your
authorized Mercedes-Benz Center.
The following topics deal with the cleaning and care of
your vehicle and give important “how-to” information as
well as references to Mercedes-Benz approved car-care
products.
Ad d ition al in fo rm atio n can be foun d in t he boo klet titled
“Vehicle Care Guide”.
Power washer
When using a power washer for cleaning the vehicle
always observe manufacturer’s operating instructions.
Caution!
Never use a round nozzle to power wash tires. The
intense jet of water can result in damage to the tire.
Always replace a damaged tire.
Always keep the jet of water moving across the surface.
Do not aim directly at electrical parts, electrical
connectors, seals, or other rubber parts.Tar st ai ns
Quickly remove tar stains before they dry and become
more difficult to remove. A tar remover is
recommended.
Paintwork, painted body components
Mercedes-Benz approved Paint Care should be applied
when water drops on the paint surface do not “bead up”,
normally in 3 to 5 months, depending on climate and
washing detergent used.
Mercedes-Benz approved Paint Cleaner should be
applied if paint surface shows signs of dirt embedding
(i.e. loss of gloss).
Do not apply any of these products or wax if your
vehicle is parked in the sun or if the hood is still hot.
Use the appropriate MB-Touch-Up Stick for quick and
provisional repairs of minor paint damage (i.e. chips
from stones, vehicle doors etc.).
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368 Cleaning and care of the vehicle
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hintsCar careIndex
Engine cleaning
Prior to cleaning the engine compartment make sure to
protect electrical components and connectors from the
intrusion of water and cleaning agents.
Corrosion protection, such as MB Anticorrosion Wax
should be applied to the engine compartment after
every engine cleaning. Before applying, all control
linkage bushings and joints should be lubricated. The
poly-V-belt and all pulleys should be protected from any
wax.Vehicle washing
Do not use hot water or wash your vehicle in direct
sunlight. Use only a mild car wash detergent, such as
Mercedes-Benz approved Car Shampoo.
Thoroughly spray the vehicle with a diffused jet of
water. Direct only a very weak spray towards the
ventilation intake. Use plenty of water and rinse the
sponge and chamois frequently.
Rinse with clear water and thoroughly wipe dry with a
chamois. Do not allow cleaning agents to dry on the
finish.
Due to the width of the vehicle, prior to running the
vehicle through an automatic car wash, fold back the
outside mirrors to prevent them from getting damaged.
In the winter, thoroughly remove all traces of road salt
as soon as possible.
When washing the underbody, do not forget to clean the
inner sides of the wheels.
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