C-Class Sportcoupé
Operator’s Manual
15 Introduction
For the USA only:
The following text is published as required of manufacturers under Title 49, Code of U.S. Federal Regulations,
Part 575 pursuant to the “National Traffic and Motor Vehicle Safety Act of 1966”.Reporting Safety Defects
If you believe that your vehicle has a defect which could cause a crash or could cause injury or
death, you should immediately inform the National Highway Traffic Safety Administration
(NHTSA) in addition to notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA
cannot become involved in individual problems between you, your dealer, or Mercedes-Benz USA,
LLC.
To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-888-327-4236 or write
to: NHTSA, U.S. Department of Transportation, Washington, D.C. 20590. You can also obtain other
information about motor vehicle safety from the Hotline.
69 Restraint systems
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index BabySmart
TM airbag deactivation system
Special BabySmart
TM compatible child seats, designed
for use with the Mercedes-Benz system and available at
any authorized Mercedes-Benz Center are required for
use with the BabySmart
TM airbag deactivation system.
With the special child seat properly installed, the
passenger front airbag will not deploy.
The ü indicator lamp located in the center console
will be illuminated, except with electronic key removed
or in starter switch position 0. The system does not
deactivate the door mounted side impact airbag.
Self-test BabySmart
TM without special child seat
installed
After turning electronic key in starter switch to
position 1 or 2, the ü indicator lamp located in the
center console comes on for approximately 6 seconds
and then extinguishes.
If the indicator lamp should not come on or is
continuously lit, the system is not functioning. You must
see an authorized Mercedes-Benz Center before seating
any child on the front passenger seat. See page 289 for
notes on the ü indicator lamp.
BabySmart
TM is a trademark of Siemens Automotive Corp.
Wa r n i n g !
The BabySmart
TM airbag deactivation system will
ONLY work with a special child seat designed to
operate with it. It will not work with child seats
which are not BabySmart
TM compatible.
Never place anything between seat cushion and
child seat (e.g. pillow), since it reduces the
effectiveness of the deactivation system. The
bottom of the child seat must make full contact
with the passenger seat cushion. An incorrectly
mounted child seat could cause injuries to the
child in case of an accident instead of protecting
the child.Follow the manufacturer’s instructions for
installation of special child seats.The passenger front airbag will not deploy only if
the ü indicator lamp remains illuminated.Please be sure to check the indicator every time
you use the special system child seat. Should the
light go out while the restraint is installed, please
check installation. If the light remains out, do not
use the BabySmart
TM restraint to transport children
on the front passenger seat until the system has
been repaired.
200 Interior equipment
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Panorama sliding/pop-up roof (optional)
1to slide roof open
2to slide roof closed
3to raise roof at rear
4to lower roof at rear
Turn the electronic key in starter switch to position 1
or 2.
Panorama sliding / pop-up roof only operates with
sunshade opened.To open, close, raise or lower the panorama sliding /pop-
up roof:
Move the switch to resistance point in the required
direction.
Release the switch when the roof has reached the
required position.
Notes:
Open the panorama sliding / pop-up roof only, if the roof
is clear of snow or ice.
To avoid damaging the seals, do not transport any
objects with sharp edges which can stick out of the
panorama sliding / pop-up roof.
Wa r n i n g !
When closing the panorama sliding / pop-up roof,
be sure that there is no danger of anyone being
harmed by the closing procedure.When leaving the vehicle, always remove the
electronic key from starter switch, and lock your
vehicle. Do not leave children unattended in the
vehicle, or with access to an unlocked vehicle.
Unsupervised use of vehicle equipment can cause
serious personal injury.
218 Interior equipment
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Loading instructions
The total load weight including vehicle occupants and
luggage/cargo should not exceed the vehicle capacity
weight indicated on the certification tag which can be
found on the left door pillar.
The handling characteristics of a fully loaded vehicle
depend greatly on the load distribution. It is therefore
recommended to load the vehicle according to the
illustrations shown, with the heaviest items being
placed towards the front of the vehicle.
Always place items being carried against front or rear
seat backrests, and fasten them as securely as possible.The heaviest portion of the cargo should always be kept
as low as possible since it influences the handling
characteristics of the vehicle.
Note:
The trunk is the preferred place to carry objects.
The enlarged cargo area should only be used for items
which do not fit in the trunk alone.
Wa r n i n g !
Always fasten items being carried as securely as
possible.In an accident, during hard braking or sudden
maneuvers, loose items will be thrown around
inside the vehicle, and can cause injury to vehicle
occupants unless the items are securely fastened in
the vehicle.To help avoid personal injury during a collision or
sudden maneuver, exercise care when transporting
cargo.Never drive vehicle with tailgate open. Deadly
carbon monoxide (CO) gases may enter vehicle
interior resulting in unconsciousness and death.
237 Tele Aid
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Stolen vehicle tracking services
In the event your vehicle was stolen, report the incident
to the police who will issue a numbered incident report.
Pass this number on to the Mercedes-Benz Response
Center.
The Response Center will then attempt to covertly
contact the vehicle’s Tele Aid system. Once the vehicle
is located, the Response Center will contact the local
Law Enforcement and you. The vehicle’s location will
only be provided to Law Enforcement.
Info Services (optional-except Canada)
(only vehicles with COMAND)
Info Services categories include news, sports, stocks,
weather and calendar reminders. Choices can be
selected via www.mbusa.com or by calling 1-800-FOR-
MERcedes.
To request Info Services press the SVC button on the
COMAND system, then select “SEND NEW REQUEST
FOR INFO SERVICE”. “NEW INFO SERVICE REQUEST
TRANSMITTED” will appear in the COMAND display
and call status messages will appear in the
multifunction display.Once information is available, the message “NEW INFO
RECEIVED - READ LATER WHEN STOPPED?” will
appear. Select “Yes”. With the vehicle stopped in a safe
location press SVC, then select “View Info Service of
mm.dd.yyyy hh.mm”. Messages will be retained for
30 minutes once the ignition is switched off.
Important!
Tele Aid utilizes the cellular network for
communication and the GPS (Global Positioning
System) satellites for vehicle location. If either of these
signals are unavailable, the Tele Aid system may not
function and if this occurs, assistance must be
summoned by other means.
Wa r n i n g !
If the indicator lamp in the “SOS” button does not
illuminate during or remains illuminated after the
system self-check or if the message “TELE AID –
VISIT WORKSHOP” appears in the multifunction
display, have the system checked at the nearest
Mercedes-Benz Center as soon as possible.
289 Malfunction and indicator lamps
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hints Car care Index Malfunction and indicator lamp in the center
console
AIRBAG OFF indicator lamp
The ü indicator lamp will light up for approximately
6 seconds when you turn the electronic key in starter
switch to position 1 or 2.
It does not light up if there is a fault in the system.
The ü indicator lamp stays lit as long as a
Baby Smart
TM child seat is properly installed on the
front passenger seat. It indicates that the front
passenger airbag is switched off.
See page 69 for BabySmart
TM airbag and its deactivation
system.
Baby Smart
TM is a trademark of Siemens Automotive Corp.
Wa r n i n g !
The BabySmart
TM airbag deactivation system will
ONLY work with a special child seat designed to
operate with it. It will not work with child seats
which are not BabySmart
TM compatible.
Never place anything between seat cushion and
child seat (e.g. pillow), since it reduces the
effectiveness of the deactivation system.Follow the manufacturer’s instructions for
installation of special child seats.The passenger front airbag will not deploy only if
the ü indicator lamp remains illuminated.Please be sure to check the indicator every time
you use the special system child seat. Should the
light go out while the restraint is installed, please
check installation. If the light remains out, do not
use the BabySmart
TM restraint to transport children
on the front passenger seat until the system has
been repaired.
343 Towing the vehicle
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hintsCar care Index We recommend that the vehicle be transported using
flat bed equipment. This method is preferable to other
types of towing.
Important!
To prevent damage during transport, do not tie down
vehicle by its chassis or suspension parts.
Towing restrictions for vehicles with automatic
transmission:
The vehicle may be towed with all wheels on the ground
and the selector lever in position “N” for distances up to
30 miles (50 km) and at a speed not to exceed 30 mph
(50 km / h). The electronic key must be in starter switch
position 2.
To be certain to avoid a possibility of damage to the
transmission, however, we recommend the drive shaft
be disconnected at the rear axle drive flange for any
towing beyond a short tow to a nearby garage.
Do not tow with sling-type equipment. Towing with
sling-type equipment over bumpy roads will damage
radiator and supports.
Use wheel lift, dolly, or flat bed equipment, with
electronic key in starter switch turned to position 0.Note:
To signal turns while being towed with hazard warning
flasher in use, turn electronic key in starter switch to
position 2 and activate combination switch for left or
right turn signal in usual manner – only the selected
turn signal will operate.
Upon canceling the turn signal, the hazard warning
flasher will operate again.
Caution!
If the vehicle is towed with the front axle raised, the
engine must be shut off (electronic key in starter switch
position 0 or 1). Otherwise, the ESP will immediately be
engaged and will apply the rear wheel brakes.
Switch off the tow-away alarm (see page 46) as well as
the ESP (see page 274).
Wa r n i n g !
With the engine not running, there is no power
assistance for the braking and steering systems. In
this case, it is important to keep in mind that a
considerably higher degree of effort is necessary to
brake and steer the vehicle.