2002 MERCEDES-BENZ C-CLASS emergency towing

4
Contents
LIGHTING SYSTEM .................... 300
LIGHT SENSOR........................... 302
DOOR............................................ 302
TRUNK OPEN ............................. 303
HOOD ........................................... 303
TELEPHONE – FUNCTION........ 304
TELE AID ..................................... 304
WASHER FLUID.......................... 305
RESTRAINT SYSTEM ................. 306
KEY ............................................... 306
FUEL RESERVE .......................... 307
UNDERVOLTAGE ........................ 307
STEERING WHEEL ADJUST. ..... 308
Practical hintsFirst aid kit...................................... 310
Stowing things in the vehicle ...... 311
Fuses ................................................ 311
Hood ................................................. 315
Automatic transmission fluid level ................................... 317
Adding engine oil........................... 318
Coolant level ................................... 319 Adding coolant ............................ 319
Windshield and headlamp washer system .......................... 320
Spare wheel, storage compartment ............................. 321
Vehicle tools and air pump .......... 322
Vehicle jack .................................... 323
Wheels ............................................ 324 Tire replacement........................ 324
Rotating wheels ......................... 325
Spare wheel .................................... 326
Changing wheels ........................... 327 Inflating the collapsible
spare tire ..................................... 333
Storing spare wheel in
wheel well ................................... 334
Tire inflation pressure ................. 335
Battery............................................. 336
Jump starting.................................. 338
Towing the vehicle ........................ 341 Transmission selector lever,
manually unlocking .................. 344
Exterior lamps ............................... 345 Replacing bulbs ......................... 345 Changing batteries in the
electronic main key .................. 351
Synchronizing remote
control .......................................... 353
Emergency engine shut-down ..... 353
Fuel filler flap, manual release ... 354
Replacing wiper blade insert ....... 356
Roof rack ......................................... 357
Vehicle careCleaning and care of the vehicle.................................. 360
Power washer.............................. 361
Tar stains ..................................... 361
Paintwork, painted body
components ................................. 361
Engine cleaning.......................... 362
Vehicle washing ......................... 362
Ornamental moldings................ 363
Headlamps, taillamps,
turn signal lenses ...................... 363
Window cleaning........................ 363
Wiper blade ................................. 363
ProCarManuals.com

40
Central locking system
Te ch n i c a l
data
Instruments
and controls Operation
DrivingInstrument
cluster display Practical hints Car care Index
Automatic central locking
With the automatic central locking system activated, the
doors and trunk are locked at vehicle speeds of
approximately 9 mph (15 km / h) or more. The fuel filler
flap remains unlocked.
The automatic central locking function can be switched
on or off in the individual setting menu “VEHICLE” –
“AUTOMATIC DOOR LOCK”, see page 121.
Notes:
If doors are unlocked with the central locking switch
after activating the automatic central locking, and
neither door is opened, then the doors remain unlocked
even at vehicle speeds of approximately 9 mph
(15 km / h) or more.
If a door is opened from the inside at speeds of
approximately 9 mph (15 km / h) or less with the
automatic central locking activated, the door will again
be automatically locked at speeds of approximately
9 mph (15 km / h) or more. If a door is opened from the inside, the complete vehicle
is unlocked, if the vehicle was previously centrally
unlocked using the remote control.
Important!
When towing the vehicle, or with the vehicle on a
dynamometer test stand, please, note the following:
With the automatic central locking activated and the
electronic key in starter switch position 2, the vehicle
doors will lock if the left front wheel as well as the right
rear wheel spin at vehicle speeds of approximately
9 mph (15 km / h) or more.
Emergency unlocking in case of accident
The doors unlock automatically a short time after an
accident in which an airbag or emergency tensioning
retractor deploys (this is intended to aid rescue and
exit).
ProCarManuals.com

46
Tow-away alarm
Te ch n i c a l
data
Instruments
and controls Operation
DrivingInstrument
cluster display Practical hints Car care Index
Tow-away alarm (optional for Canada)
The switch is located in the center console. 1 Press to switch off tow-away alarm
2 Indicator lamp
Once the alarm system has been armed, the exterior
vehicle lamps will flash and an alarm will sound when
someone attempts to raise the vehicle. The alarm will last approximately 3 minutes in form of
flashing exterior lamps. At the same time an alarm will
sound for 30 seconds. The alarm will stay on even if the
vehicle is immediately lowered. To cancel the alarm,
insert the electronic key in the starter switch or press
button
Œ or‹ on the electronic key.
If the alarm stays on for more than 20 seconds, an
emergency call is initiated au tomatically. See Tele Aid
on page 228.
To pr even t tr igger in g t he tow-away alarm feature, switch
off the tow-away alarm before towing the vehicle, or
when parking on a surface subject to movement, such
as a ferry or auto train.
To do so, turn electronic key in starter switch to
position 0 or 1, or remove electronic key from starter
switch. Press tow-away alarm switch (1). The indicator
lamp (2) illuminates briefly.
Exit vehicle, and lock vehicle with the electronic key.
The tow-away alarm remains switched off until the
vehicle is locked again with the electronic key, at which
time it is automatically reactivated.
ProCarManuals.com

232
Tele Aid
Te ch n i c a l
data
Instruments
and controls Operation
DrivingInstrument
cluster display Practical hints Car care Index
Roadside Assistance button 
Located below the center armrest cover is the Roadside
Assistance button . Pressing and holding the
button (for longer than 2 seconds) will initiate a call to a
Mercedes-Benz Roadside Assistance dispatcher. The
button will flash while the call is in progress. The
message “ROADSIDE ASSISTANCE – CONNECTING
CALL” will appear in the multifunction display. When
the connection is established, the message “ROADSIDE
ASSISTANCE – CALL CONNECTED” appears in the
multifunction display. The Tele Aid system will transmit
data generating the vehicle identification number,
model, color and location (subject to availability of
cellular and GPS signals). A voice connection between the Roadside Assistance
dispatcher and the occupants of the vehicle will be
established. When a voice connection is established the
audio system mutes and the message “TELE AID –
ROADSIDE ASSISTANCE CALL ACTIVE” appears in the
multifunction display. The nature of the need for
assistance can then be described. The Mercedes-Benz
Roadside assistance dispatcher will either dispatch a
qualified Mercedes-Benz technician or arrange to tow
your vehicle to the nearest Mercedes-Benz Center.
For services such as labor and/or towing charges may
apply. Refer to the Roadside Assistance manual for more
information.
These programs are only available in the USA:
• Sign and Drive services: Services such as jump start,
a few gallons of fuel or the replacement of a flat tire
with the vehicle spare tire are obtainable,
• Remote Vehicle Diagnostics: This function permits
the Mercedes-Benz Roadside Assistance dispatcher
to download malfunction codes and actual vehicle
data.
Wa r n i n g !
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle, vehicle in
a dangerous road location), please do not wait for
voice contact after you have pressed the emergency
button. Carefully leave the vehicle and move to a
safe location. The Response Center will
automatically contact local emergency officials
with the vehicle’s approximate location if they
receive an automatic “SOS” signal and cannot make
voice contact with the vehicle occupants.
ProCarManuals.com

309
Contents - Practical hints
Te ch n i c a l
data
Instruments
and controls Operation Driving
Instrument
cluster display Practical hints
Car care Index
Practical hintsFirst aid kit...................................... 310
Stowing things in the vehicle ...... 311
Fuses ................................................ 311
Hood ................................................. 315
Automatic transmission
fluid level ................................... 317
Adding engine oil........................... 318
Coolant level ................................... 319 Adding coolant............................ 319
Windshield and headlamp washer system ........................... 320
Spare wheel, storage compartment.............................. 321 Vehicle tools and air pump .......... 322
Vehicle jack .................................... 323
Wheels ............................................ 324
Tire replacement........................ 324
Rotating wheels ......................... 325
Spare wheel .................................... 326
Changing wheels ........................... 327
Inflating the collapsible
spare tire ..................................... 333
Storing spare wheel in
wheel well ................................... 334
Tire inflation pressure ................. 335
Battery............................................. 336
Jump starting.................................. 338 Towing the vehicle......................... 341
Transmission selector lever,
manually unlocking ................... 344
Exterior lamps ................................ 345
Replacing bulbs .......................... 345
Changing batteries in the electronic main key .................. 351
Synchronizing remote
control .......................................... 353
Emergency engine shut-down ..... 353
Fuel filler flap, manual release ... 354
Replacing wiper blade insert ....... 356
Roof rack ......................................... 357
ProCarManuals.com

392
Index
Te ch n i c a l
data
Instruments
and controls Operation Driving
Instrument
cluster display Practical hints Car care
Index
Emergency calls ........................................................ 229
Information ................................................................ 233
Initiating an emergency call ................................... 231
Roadside Assistance ................................................. 232
Telephone ......................................................................... 111 Incoming call .............................................................. 115
Redialing ..................................................................... 113
Telephone book .......................................................... 111
Telephone, general ........................................................ 220
Telephones and two-way radios ................................... 226
Telescoping steering column - malfunction and warning messages ...................... 308
The first 1 000 miles (1 500 km) ................................ 227
Tire inflation pressure .................................................. 335
Tires Rims and tires ........................................................... 374
Tool kit See Vehicle tools and air pump .............................. 322
Tow-away alarm ................................................................ 46
Towing the vehicle ......................................................... 341
Transmission selector lever, manually unlocking .................................................. 344
Trip computer .................................................................. 117
Trunk ................................................................................. 41
Trunk lid emergency release ......................................... 43
UUnlocking the vehicle with remote control ................. 33VVanity mirrors ............................................................... 205
VEHICLE (audio and central locking system) ........... 132
Vehicle keys ...................................................................... 28
Vehicle tools and air pump .......................................... 322WWa r n i n g l a m p s See Malfunction and indicator lamps in the instrument cluster............................................... 282
What you should know at the gas station ................. 278
Wheel bolts .................................................................... 332
Wheels ............................................................................ 324 Rims and tires ........................................................... 374
Where to find it ................................................................ 13
Window curtain airbag.................................................... 76
Windows See Power windows................................................... 197
Windshield washer system .......................................... 320
ProCarManuals.com