2002 MERCEDES-BENZ C CLASS COUPE Start

213
Interior equipment
Te ch n i c a l
data
Instruments
and controls Operation
DrivingInstrument
cluster display Practical hints Car care Index
Lighter
1 Center console lighter
The lighter is located in the center console compartment
in front of the armrest, see page 208. Turn the electronic key in starter switch to position 1
or 2.
Push in lighter in (1); it will pop out automatically when
hot.
Note:
The lighter can be operated with electronic key in
starter switch position 1 or 2.
The lighter socket can be used to accommodate
electrical accessories up to a maximum 85 W.
Wa r n i n g !
Never touch the heating element or sides of the
lighter, they are extremely hot, hold at knob only.When leaving the vehicle always remove the
electronic key from the starter switch. Do not leave
children unattended in the vehicle, or with access
to an unlocked vehicle. Unsupervised use of vehicle
equipment may cause serious personal injury.

222
Garage door opener
Te ch n i c a l
data
Instruments
and controls Operation
DrivingInstrument
cluster display Practical hints Car care Index
For operation in the USA only: This device complies
with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received,
including interference that may cause undesired
operation.
Any unauthorized modification to this device could void
to the user’s authority to operate the equipment.
Programming or reprogramming the integrated
remote control: 1. Turn electronic key in starter switch to position 1 or 2.
2. Hold the end of the hand-held transmitter of the device you wish to train approximately 2 to 5 inches
(5 cm to 12 cm) away from the surface of the
integrated remote control located on the inside rear
view mirror, keeping the indicator lamp in view. 3. Using both hands, simultaneously push the hand-
held transmitter button and the desired integrated
remote control button. Do not release the buttons
until completing step 4.
4. The indicator lamp on the integrated remote control will flash, first slowly and then rapidly. When the
indicator lamp flashes rapidly, both buttons may be
released (the rapid flashing lamp indicates
successful programming of the new frequency
signal). To program the remaining two buttons,
follow steps 1 through 4.
Note:
If, after repeated attempts, you do not successfully
program the integrated remote control device to learn
the signal of the hand-held transmitter, the garage door
opener could be equipped with the “rolling code
feature”.

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Garage door opener
Te ch n i c a l
data
Instruments
and controls Operation
DrivingInstrument
cluster display Practical hints Car care Index
Canadian programming:
During programming, your hand-held transmitter may
automatically stop transmitting. Continue to press and
hold the integrated remote control transmitter button
(note steps 2 through 4 in the “Programming” portion)
while you press and re-press (“cycle”) your hand-held
transmitter every two seconds until the frequency
signal has been learned. The indicator lamp will flash
slowly and then rapidly after several seconds upon
successful training. Operation of remote control:
1. Turn electronic key in starter switch to position 1 or 2.
2. Select and press the appropriate button to activate the remote control device. The integrated remote
control transmitter continues to send the signal as
long as the button is pressed – up to 20 seconds.
Erasing the remote control memory: 1. Turn electronic key in starter switch to position 1 or 2.
2. Simultaneously holding down the left and right side buttons for approximately 20 seconds, or until the
control lamp blink rapidly, will erase the codes of all
three channels.

225
Contents - Driving
Te ch n i c a l
data
Instruments
and controls Operation
DrivingInstrument
cluster display Practical hints Car care Index
DrivingControl and operation of
radio transmitters ..................... 226
The first 1 000 miles (1 500 km) ................................. 227
Maintenance ................................... 227
Tele Aid............................................ 228
Catalytic converter......................... 238
Emission control ............................ 239
Starter switch ................................. 240
Starting and turning off the engine .................................. 242
Manual transmission .................... 244
Automatic transmission................ 246 Parking brake ................................ 256
Driving instructions...................... 257
Drive sensibly – Save Fuel ....... 257
Drinking and driving ................ 257
Pedals .......................................... 257
Power assistance........................ 258
Brakes .......................................... 258
Driving off................................... 259
Parking ........................................ 260
Tires ............................................. 261
Snow chains................................ 263
Winter driving instructions ..... 264
Deep water .................................. 266
Passenger compartment ........... 267
Traveling abroad ........................ 267 Cruise control ................................. 268
Brake assist system (BAS) ............ 271
Antilock brake system (ABS) ....... 272
Electronic stability program
(ESP) ........................................... 274
What you should know at the gas station ....................... 278
Check regularly and before a long trip ................................... 280

228
Tele Aid
Te ch n i c a l
data
Instruments
and controls Operation
DrivingInstrument
cluster display Practical hints Car care Index
Tele Aid (optional)
Important!
The initial activation of the Tele Aid system may only be
performed by completing the subscriber agreement and
placing an acquaintance call using the “SOS” button.
Failure to complete either of these steps will result in a
system that is not activated. If the system is not
activated the indicator lamp in the “SOS” button stays
on after turning electronic key in starter switch to
position 2 and the message “TELE AID – NOT
ACTIVATED” will be shown in the multifunction display
for approx. 10 seconds.
If you have any questions regarding activation, please
call the Response Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
( Te l e matic Alarm Identification on Demand)
The Tele Aid system consists of three types of response;
automatic and manual emergency, roadside assistance
and information.
The Tele Aid system is operational providing that the
vehicle’s battery is charged, properly connected, not
damaged and cellular and GPS coverage is available. The speaker volume of a Tele Aid call can be adjusted
when using the volume control on the multifunction
steering wheel, for raising press button
æand for
lowering press button ç.
To activate, press the “SOS” button, the Roadside
Assistance button  or the Information button ¡,
depending on the type of response required.
Shortly after the completion of your Acquaintance Call,
you will receive a user ID and password via first call
mail. By visiting www.mbus a.com and selecting “Tele
Aid” (USA only), you will have access to account
information, remote door unlock, Info Services
* profile
and more.
* Optional (available only with COMAND)System self-check
Initially, after turning the electronic key in starter
switch to position 2, malfunctions are detected and
indicated (the indicator lamps in the “SOS” button, the
Roadside Assistance button  and the Information
button ¡ stay on longer than 10 seconds or do not
come on). The message “TELE AID – VISIT
WORKSHOP” appears for approx. 10 seconds in the
multifunction display.

232
Tele Aid
Te ch n i c a l
data
Instruments
and controls Operation
DrivingInstrument
cluster display Practical hints Car care Index
Roadside Assistance button 
Located below the center armrest cover is the Roadside
Assistance button . Pressing and holding the
button (for longer than 2 seconds) will initiate a call to a
Mercedes-Benz Roadside Assistance dispatcher. The
button will flash while the call is in progress. The
message “ROADSIDE ASSISTANCE – CONNECTING
CALL” will appear in the multifunction display. When
the connection is established, the message “ROADSIDE
ASSISTANCE – CALL CONNECTED” appears in the
multifunction display. The Tele Aid system will transmit
data generating the vehicle identification number,
model, color and location (subject to availability of
cellular and GPS signals). A voice connection between the Roadside Assistance
dispatcher and the occupants of the vehicle will be
established. When a voice connection is established the
audio system mutes and the message “TELE AID –
ROADSIDE ASSISTANCE CALL ACTIVE” appears in the
multifunction display. The nature of the need for
assistance can then be described. The Mercedes-Benz
Roadside assistance dispatcher will either dispatch a
qualified Mercedes-Benz technician or arrange to tow
your vehicle to the nearest Mercedes-Benz Center.
For services such as labor and/or towing charges may
apply. Refer to the Roadside Assistance manual for more
information.
These programs are only available in the USA:
• Sign and Drive services: Services such as jump start,
a few gallons of fuel or the replacement of a flat tire
with the vehicle spare tire are obtainable,
• Remote Vehicle Diagnostics: This function permits
the Mercedes-Benz Roadside Assistance dispatcher
to download malfunction codes and actual vehicle
data.
Wa r n i n g !
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle, vehicle in
a dangerous road location), please do not wait for
voice contact after you have pressed the emergency
button. Carefully leave the vehicle and move to a
safe location. The Response Center will
automatically contact local emergency officials
with the vehicle’s approximate location if they
receive an automatic “SOS” signal and cannot make
voice contact with the vehicle occupants.

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Tele Aid
Te ch n i c a l
data
Instruments
and controls Operation
DrivingInstrument
cluster display Practical hints Car care Index
Notes:
The indicator lamp in the Roadside Assistance
button
 remains illuminated in red for approx.
10 seconds during the system self-check after turning
electronic key in starter switch to position 2 (together
with the “SOS” button and the Information
button ¡).
See system self-check on page 228 when the indicator
lamp does not light up in red or stays on longer than
approximately 10 seconds.
If the indicator lamp in the Roadside Assistance
button  is illuminated continuously and there was
no voice connection to the Response Center established,
then the Tele Aid system could not initiate an Roadside
Assistance call (e.g. the relevant cellular phone network
is not available). The message “ROADSIDE
ASSISTANCE – CALL FAILED” appears in the
multifunction display.
Roadside Assistance calls can be terminated using the
ì button on the multifunction steering wheel. Information button ¡
Located below the center armrest cover is the
Information button
¡. Pressing and holding the
button (for longer than 2 seconds) will initiate a call to
the Customer Assistance Center. The button will flash
while the call is in progress. The message “INFO –
CONNECTING CALL” will appear in the multifunction
display. When the connection is established, the
message “INFO – CALL CONNECTED” appears in the
multifunction display. The Tele Aid system will transmit
data generating the vehicle identification number,
model, color and location (s ubject to availability of
cellular and GPS signals).
A voice connection between the Customer Assistance
Center representative and the occupants of the vehicle
will be established. When a voice connection is
established the audio system mutes and the message
“TELE AID – INFO CALL ACTIVE” appears in the
multifunction display. Information regarding the
operation of your vehicle, the nearest Mercedes-Benz
Center or Mercedes-Benz USA products and services is
ava i l ab le to yo u .
For more details concerning Tele Aid, please visit
www.mbusa.com and use your ID and password, sent to
you separately, to learn more (USA only).

234
Tele Aid
Te ch n i c a l
data
Instruments
and controls Operation
DrivingInstrument
cluster display Practical hints Car care Index
Notes:
The indicator lamp in the Information button ¡
remains illuminated in red for approx. 10 seconds
during the system self-check after turning electronic
key in starter switch to position 2 (together with the
“SOS” button and the Roadside Assistance button ).
See system self-check on page 228 when the indicator
lamp does not light up in red or stays on longer than
approximately 10 seconds.
If the indicator lamp in the Information button ¡ is
illuminated continuously and there was no voice
connection to the Response Center established, then the
Tele Aid system could not initiate an Information call
(e.g. the relevant cellular phone network is not
available). The message “INFO – CALL FAILED” appears
in the multifunction display.
Information calls can be terminated using the
ì button on the multifunction steering wheel. Important!
If the indicator lamps do not start flashing after
pressing one of the buttons or remain illuminated (in
red) at any time, the Tele Aid system has detected a fault
or the service is not currently active, and may not
initiate a call.
Visit your Mercedes-Benz Center and have the system
checked or contact the Response Center at 1-800-756-
9018 (in the USA) or 1-888-923-8367 (in Canada) as
soon as possible.
Upgrade Signals
Tele Aid system processes calls using the following
priority.
• Automatic emergency – First priority
• Manual emergency – Second priority
• Roadside assistance – Third priority
• Information – Fourth priority
Should a higher priority call be initiated while you are
connected, an upgrade (altern ating) tone will be heard,
and the appropriate indicator lamp will flash. If certain
information such as vehicle identification number or
Customer information is not available, the operator may