2002 MERCEDES-BENZ C CLASS COUPE remote control

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Garage door opener
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Canadian programming:
During programming, your hand-held transmitter may
automatically stop transmitting. Continue to press and
hold the integrated remote control transmitter button
(note steps 2 through 4 in the “Programming” portion)
while you press and re-press (“cycle”) your hand-held
transmitter every two seconds until the frequency
signal has been learned. The indicator lamp will flash
slowly and then rapidly after several seconds upon
successful training. Operation of remote control:
1. Turn electronic key in starter switch to position 1 or 2.
2. Select and press the appropriate button to activate the remote control device. The integrated remote
control transmitter continues to send the signal as
long as the button is pressed – up to 20 seconds.
Erasing the remote control memory: 1. Turn electronic key in starter switch to position 1 or 2.
2. Simultaneously holding down the left and right side buttons for approximately 20 seconds, or until the
control lamp blink rapidly, will erase the codes of all
three channels.

228
Tele Aid
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Tele Aid (optional)
Important!
The initial activation of the Tele Aid system may only be
performed by completing the subscriber agreement and
placing an acquaintance call using the “SOS” button.
Failure to complete either of these steps will result in a
system that is not activated. If the system is not
activated the indicator lamp in the “SOS” button stays
on after turning electronic key in starter switch to
position 2 and the message “TELE AID – NOT
ACTIVATED” will be shown in the multifunction display
for approx. 10 seconds.
If you have any questions regarding activation, please
call the Response Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
( Te l e matic Alarm Identification on Demand)
The Tele Aid system consists of three types of response;
automatic and manual emergency, roadside assistance
and information.
The Tele Aid system is operational providing that the
vehicle’s battery is charged, properly connected, not
damaged and cellular and GPS coverage is available. The speaker volume of a Tele Aid call can be adjusted
when using the volume control on the multifunction
steering wheel, for raising press button
æand for
lowering press button ç.
To activate, press the “SOS” button, the Roadside
Assistance button  or the Information button ¡,
depending on the type of response required.
Shortly after the completion of your Acquaintance Call,
you will receive a user ID and password via first call
mail. By visiting www.mbus a.com and selecting “Tele
Aid” (USA only), you will have access to account
information, remote door unlock, Info Services
* profile
and more.
* Optional (available only with COMAND)System self-check
Initially, after turning the electronic key in starter
switch to position 2, malfunctions are detected and
indicated (the indicator lamps in the “SOS” button, the
Roadside Assistance button  and the Information
button ¡ stay on longer than 10 seconds or do not
come on). The message “TELE AID – VISIT
WORKSHOP” appears for approx. 10 seconds in the
multifunction display.

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Tele Aid
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Roadside Assistance button 
Located below the center armrest cover is the Roadside
Assistance button . Pressing and holding the
button (for longer than 2 seconds) will initiate a call to a
Mercedes-Benz Roadside Assistance dispatcher. The
button will flash while the call is in progress. The
message “ROADSIDE ASSISTANCE – CONNECTING
CALL” will appear in the multifunction display. When
the connection is established, the message “ROADSIDE
ASSISTANCE – CALL CONNECTED” appears in the
multifunction display. The Tele Aid system will transmit
data generating the vehicle identification number,
model, color and location (subject to availability of
cellular and GPS signals). A voice connection between the Roadside Assistance
dispatcher and the occupants of the vehicle will be
established. When a voice connection is established the
audio system mutes and the message “TELE AID –
ROADSIDE ASSISTANCE CALL ACTIVE” appears in the
multifunction display. The nature of the need for
assistance can then be described. The Mercedes-Benz
Roadside assistance dispatcher will either dispatch a
qualified Mercedes-Benz technician or arrange to tow
your vehicle to the nearest Mercedes-Benz Center.
For services such as labor and/or towing charges may
apply. Refer to the Roadside Assistance manual for more
information.
These programs are only available in the USA:
• Sign and Drive services: Services such as jump start,
a few gallons of fuel or the replacement of a flat tire
with the vehicle spare tire are obtainable,
• Remote Vehicle Diagnostics: This function permits
the Mercedes-Benz Roadside Assistance dispatcher
to download malfunction codes and actual vehicle
data.
Wa r n i n g !
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle, vehicle in
a dangerous road location), please do not wait for
voice contact after you have pressed the emergency
button. Carefully leave the vehicle and move to a
safe location. The Response Center will
automatically contact local emergency officials
with the vehicle’s approximate location if they
receive an automatic “SOS” signal and cannot make
voice contact with the vehicle occupants.

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Tele Aid
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Remote door unlock
In the case you have your vehicle locked unintentionally
(e.g. key inside vehicle), and no other key is available,
contact the Mercedes-Benz Response Center at
1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada). You will be asked to provide your password
which you provided when you completed the subscriber
agreement.
Then return to your vehicle and pull recessed handle in
trunk lid for minimum of 20 seconds until the “SOS”
button is flashing. The message “EMERGENCY CALL – CALL CONNECTED” appears in the multifunction
display.
As an alternative, you may unlock the vehicle via
Internet using the ID and password sent to you shortly
after the completion of your Acquaintance Call.
The Response Center will then unlock your vehicle with
the remote door unlocking feature. Notes:
The remote door unlock feature is available if the
relevant cellular phone network is available.
The SOS button will flash and the message
“EMERGENCY CALL – CALL CONNECTED” will appear
in the multifunction display to indicate receipt of the
door unlock command.
Once the vehicle is unlocked, a Response Center
specialist will attempt to establish voice contact with the
vehicle occupants.
If the recessed handle in trunk lid was pulled for more
than 20 seconds before door unlock authorization was
received by the Response Center, you must wait
15 minutes before pulling recessed handle again.

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Contents - Practical hints
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Instrument
cluster display Practical hints
Car care Index
Practical hintsFirst aid kit...................................... 310
Stowing things in the vehicle ...... 311
Fuses ................................................ 311
Hood ................................................. 315
Automatic transmission
fluid level ................................... 317
Adding engine oil........................... 318
Coolant level ................................... 319 Adding coolant............................ 319
Windshield and headlamp washer system ........................... 320
Spare wheel, storage compartment.............................. 321 Vehicle tools and air pump .......... 322
Vehicle jack .................................... 323
Wheels ............................................ 324
Tire replacement........................ 324
Rotating wheels ......................... 325
Spare wheel .................................... 326
Changing wheels ........................... 327
Inflating the collapsible
spare tire ..................................... 333
Storing spare wheel in
wheel well ................................... 334
Tire inflation pressure ................. 335
Battery............................................. 336
Jump starting.................................. 338 Towing the vehicle......................... 341
Transmission selector lever,
manually unlocking ................... 344
Exterior lamps ................................ 345
Replacing bulbs .......................... 345
Changing batteries in the electronic main key .................. 351
Synchronizing remote
control .......................................... 353
Emergency engine shut-down ..... 353
Fuel filler flap, manual release ... 354
Replacing wiper blade insert ....... 356
Roof rack ......................................... 357

353
Emergency engine shut-down
Te ch n i c a l
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Car care Index
Important!
Batteries contain materials that can harm the
environment if disposed of improperly. Recycling of
batteries is the preferred method of disposal. For
disposal, please follow manufacturer’s recommendation
on battery package.
Replacement Battery:
Lithium, type CR 2025 or equivalent.
Synchronizing remote control
The remote control may have to be resynchronized, if
the vehicle cannot be locked or unlocked.
To synchronize insert electronic key in starter switch.
The remote control should once again be operational.
Emergency engine shut-down
If the engine can no longer be stopped using the
electronic key, the engine can be turned off by removing
two fuses.
For easy removal of fuses use the fuse puller (located in
the auxiliary fuse box in the trunk) to pull out the fuses
marked on the fuse chart as “ENGINE EMERGENCY
OFF”.
The fuse chart is located in the fuse box in the
passenger compartment.
For fuses see page 311.

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Index
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Instrument
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Index
BBabySmart
TM airbag deactivation system..................... 69
Battery ............................................................................. 336
Block heater .................................................................... 266
Brake assist system (BAS) ............................................ 271
Bulbs See Replacing bulbs ................................................. 345
CCD changer installed ..................................................... 187
Cellular telephone ......................................................... 219
Center console .................................................................. 24
Central locking switch .................................................... 38
Central locking system ................................................... 31Automatic central locking ......................................... 40
Central locking switch ............................................... 38
Choosing global or selective mode........................... 33
Doors ............................................................................. 36
General notes............................................................... 30
Locking and unlocking with remote control .......... 33
Mechanical keys .......................................................... 35
Obtaining replacement keys ..................................... 29
Summer opening/convenience feature ................... 34 Vehicle keys ................................................................. 28
Changing wheels........................................................... 327 Inflating the collapsible spare tire ........................ 333
Storing spare wheel in wheel well ........................ 334
Check regularly and before a long trip...................... 280
Child seat See Infant and child restraint systems .................... 82
Climate control ............................................................... 152 Adjustable air outlets, rear passenger compartment ......................................................... 172
Air recirculation ........................................................ 158
Basic setting............................................................... 156
Defrosting ................................................................... 157
Display and controls ................................................. 154
Dust filter.................................................................... 155
Economy mode .......................................................... 159
Front center console storage compartment ventilation ............................................................. 171
Residual engine heat utilization ............................. 159
Special settings ......................................................... 156
Windows fogged up on the inside .......................... 157
Windows fogged up on the outside ................ 157, 166
COMAND, radio and telephone................................... 226
Combination switch ....................................................... 148
Control and operation of radio transmitters ............. 226
Coolant level ................................................................... 319

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Index
Te ch n i c a l
data
Instruments
and controls Operation Driving
Instrument
cluster display Practical hints Car care
Index
Coolant temperature gauge .......................................... 137
Cruise control ................................................................. 268
Cup holder ...................................................................... 210
DDashboard ......................................................................... 22
Door control panel ........................................................... 20
Drive sensibly - Save Fuel ............................................ 257EEasy-entry/exit feature ................................................... 47
Electronic key ................................................................... 29
Electronic main key
Changing batteries ................................................... 351
Synchronizing remote control ................................ 353
Electronic stability program (ESP).............................. 274
Emergency call See Tele Aid ............................................................... 228
Emergency engine shut-down ..................................... 353
Emergency operation of sliding/pop-up roof ............ 354
Emergency tensioning retractor (ETR)......................... 71
Emergency unlocking in case of accident ................... 40
Engine oil consumption ................................................ 142 Engine oil level indicator .............................................. 141
Express opening and closing (power windows) ........ 197
Exterior lamp switch ..................................................... 143
Daytime running lamp mode .................................. 145
Exterior lamps ............................................................... 345 Additional turn signals on the exterior mirror ... 350
Bulbs for high and low beam ................................. 347
Headlamp assembly ................................................. 346
High mounted stop lamp ......................................... 350
License plate lamps ................................................. 349
Parking and standing lamp .................................... 347
Replacing bulbs ........................................................ 345
Side marker lamp, front .......................................... 350
Taillamp assemblies ................................................ 348
Turn signal lamp ...................................................... 347
Exterior mirror adjustment ............................................ 90
Exterior mirror, front passenger side, parking position .......................................................... 91
FFirst aid kit ...................................................................... 310
Flat tire
See Changing wheels .............................................. 327
Flexible service system (FSS) ...................................... 138