2002 MERCEDES-BENZ C CLASS COUPE alarm

41
Central locking system
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Trunk
The lock is located next to the recessed handle.
Notes:
In case of a malfunction in the central locking system
the trunk can be unlocked individually.
The mechanical key does not operate the central locking
system or antitheft alarm system.
When unlocking the trunk with the mechanical key, the
exterior lamps will flash and the alarm will sound.
To cancel the alarm, insert the electronic key in the
starter switch or press button
Œ or‹ on the
electronic key.
If the fuel filler flap cannot be opened, see page 354. 0
Neutral position
1 Unlocking – turn mechanical key to position 1, hold
and pull handle to open
Important!
Do not place mechanical key inside trunk, since trunk is
locked again when closing the lid if the vehicle has been
previously centrally locked.
P88.50-2273-26

43
Central locking system
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Trunk lid emergency release
The emergency release button (1) is located in the trunk
lid.
Briefly press emergency release button (1).
The trunk unlocks and the trunk lid opens.
Important!
The emergency release button (1) does not open the
trunk lid, if the vehicle battery is discharged or
disconnected.
Illumination of the emergency release button (1):
The button will blink for 30 minutes after opening the
trunk.
The button will blink for 60 minutes after closing the
trunk.
Note:
When pressing the emergency release button (1) and
the vehicle was centrally locked, the exterior lamps will
flash and the alarm will sound.
To cancel the alarm, insert the electronic key in the
starter switch or press button
Œ or‹ on the
electronic key.
P80.20-2301-26

44
Antitheft alarm system
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Antitheft alarm system (optional for Canada )
1 Indicator lamp in switch located in center console The antitheft alarm is automatically armed or disarmed
with the remote control by locking or unlocking the
vehicle.
The antitheft alarm is armed within approximately
10 seconds after locking the vehicle.
A blinking lamp (1) indicates that the alarm is armed.
P54.25-2500-26

45
Antitheft alarm system
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Operation:
Once the alarm system has been armed, the exterior
vehicle lamps will flash and an alarm will sound when
someone:
• opens a door,
• opens the trunk,
• opens the hood,
• attempts to raise the vehicle.
The alarm will last approximately 3 minutes in form of
flashing exterior lamps. At the same time an alarm will
sound for 30 seconds. The alarm will stay on even if the
activating element (a door, for example) is immediately
closed. If the alarm stays on for more than 20 seconds,
an emergency call is initiated automatically. See Tele
Aid on page 228. Notes:
When you unlock the driver’s door with the mechanical
key, the exterior lamps will flash and the alarm will
sound.
To cancel the alarm, insert the electronic key in the
starter switch or press button
Œ or‹ on the
electronic key.

46
Tow-away alarm
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Tow-away alarm (optional for Canada)
The switch is located in the center console. 1 Press to switch off tow-away alarm
2 Indicator lamp
Once the alarm system has been armed, the exterior
vehicle lamps will flash and an alarm will sound when
someone attempts to raise the vehicle. The alarm will last approximately 3 minutes in form of
flashing exterior lamps. At the same time an alarm will
sound for 30 seconds. The alarm will stay on even if the
vehicle is immediately lowered. To cancel the alarm,
insert the electronic key in the starter switch or press
button
Œ or‹ on the electronic key.
If the alarm stays on for more than 20 seconds, an
emergency call is initiated au tomatically. See Tele Aid
on page 228.
To pr even t tr igger in g t he tow-away alarm feature, switch
off the tow-away alarm before towing the vehicle, or
when parking on a surface subject to movement, such
as a ferry or auto train.
To do so, turn electronic key in starter switch to
position 0 or 1, or remove electronic key from starter
switch. Press tow-away alarm switch (1). The indicator
lamp (2) illuminates briefly.
Exit vehicle, and lock vehicle with the electronic key.
The tow-away alarm remains switched off until the
vehicle is locked again with the electronic key, at which
time it is automatically reactivated.

228
Tele Aid
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Tele Aid (optional)
Important!
The initial activation of the Tele Aid system may only be
performed by completing the subscriber agreement and
placing an acquaintance call using the “SOS” button.
Failure to complete either of these steps will result in a
system that is not activated. If the system is not
activated the indicator lamp in the “SOS” button stays
on after turning electronic key in starter switch to
position 2 and the message “TELE AID – NOT
ACTIVATED” will be shown in the multifunction display
for approx. 10 seconds.
If you have any questions regarding activation, please
call the Response Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
( Te l e matic Alarm Identification on Demand)
The Tele Aid system consists of three types of response;
automatic and manual emergency, roadside assistance
and information.
The Tele Aid system is operational providing that the
vehicle’s battery is charged, properly connected, not
damaged and cellular and GPS coverage is available. The speaker volume of a Tele Aid call can be adjusted
when using the volume control on the multifunction
steering wheel, for raising press button
æand for
lowering press button ç.
To activate, press the “SOS” button, the Roadside
Assistance button  or the Information button ¡,
depending on the type of response required.
Shortly after the completion of your Acquaintance Call,
you will receive a user ID and password via first call
mail. By visiting www.mbus a.com and selecting “Tele
Aid” (USA only), you will have access to account
information, remote door unlock, Info Services
* profile
and more.
* Optional (available only with COMAND)System self-check
Initially, after turning the electronic key in starter
switch to position 2, malfunctions are detected and
indicated (the indicator lamps in the “SOS” button, the
Roadside Assistance button  and the Information
button ¡ stay on longer than 10 seconds or do not
come on). The message “TELE AID – VISIT
WORKSHOP” appears for approx. 10 seconds in the
multifunction display.

229
Tele Aid
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Important!
Always make sure that the indicator lamps in the
“SOS” button, in the “Roadside Assistance” button and
in the “Information” button do not remain illuminated
constantly in red and the message “TELE AID – VISIT
WORKSHOP” is not displayed in the multifunction
display after the system self check.
If a malfunction is indicated as outlined above, have the
system checked at the nearest Mercedes-Benz Center as
soon as possible.
Emergency calls
An emergency call is initiated automatically:
• following an accident in which the Emergency
Tensioning Retractors (ETR’s) or airbags deploy,
• if the antitheft alarm or the tow-away alarm stays on
for more than 20 seconds, see pages 44 and 46.
An emergency call can also be initiated manually by
opening the cover next to the inside rear view mirror
labeled “SOS”, then briefly pressing the button located
under the cover. See below for instructions on initiating
an emergency call manually. Once the emergency call is in progress, the indicator
lamp in the “SOS” button will begin to flash. The
message “EMERGENCY CALL – CONNECTING CALL”
appears in the multifunction display. When the
connection is established, the message “EMERGENCY
CALL – CALL CONNECTED” appears in the
multifunction display. All information relevant to the
emergency, such as the location of the vehicle
(determined by the GPS satellite location system),
vehicle model, identification number and color are
generated.
A voice connection between the Response Center and
the occupants of the vehicle will be established
automatically soon after the emergency call has been
initiated. When a voice connection is established the
audio system mutes and the message “TELE AID –
EMERGENCY CALL ACTIVE” appears in the
multifunction display. The Response Center will attempt
to determine more precisely the nature of the accident
provided they can speak to an occupant of the vehicle.

343
Towing the vehicle
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We recommend that the vehicle be transported using
flat bed equipment. This method is preferable to other
types of towing.
Important!
To prevent damage during transport, do not tie down
vehicle by its chassis or suspension parts.
Towing restrictions for vehicles with automatic
transmission:
The vehicle may be towed with all wheels on the ground
and the selector lever in position “N” for distances up to
30 miles (50 km) and at a speed not to exceed 30 mph
(50 km / h). The electronic key must be in starter switch
position 2.
To be certain to avoid a possibility of damage to the
transmission, however, we recommend the drive shaft
be disconnected at the rear axle drive flange for any
towing beyond a short tow to a nearby garage.
Do not tow with sling-type equipment. Towing with
sling-type equipment over bumpy roads will damage
radiator and supports.
Use wheel lift, dolly, or flat bed equipment, with
electronic key in starter switch turned to position 0.
Note:
To signal turns while being towed with hazard warning
flasher in use, turn electronic key in starter switch to
position 2 and activate combination switch for left or
right turn signal in usual manner – only the selected
turn signal will operate.
Upon canceling the turn signal, the hazard warning
flasher will operate again.
Caution!
If the vehicle is towed with the front axle raised, the
engine must be shut off (electronic key in starter switch
position 0 or 1). Otherwise, the ESP will immediately be
engaged and will apply the rear wheel brakes.
Switch off the tow-away alarm (see page 46) as well as
the ESP (see page 274).
Wa r n i n g !
With the engine not running, there is no power
assistance for the braking and steering systems. In
this case, it is important to keep in mind that a
considerably higher degree of effort is necessary to
brake and steer the vehicle.