2002 MERCEDES-BENZ C CLASS COUPE service

Our company and staff congratulate you on the purchase of your new Mercedes-Benz.
Your selection of our product is a demonstration of your trust in our company name. Further, it exemplifies your desire
to own an automobile that will be as easy as possible to operate and provide years of service.
Your Mercedes-Benz represents the efforts of many skilled engineers and craftsmen. To ensure your pleasure of
ownership, and for your safety and that of your passengers, we ask you to make a small investment of your time:• Please read this manual carefully before putting it aside. Then return it to your vehicle where it will be handy for
your reference.
• Please abide by the recommendations contained in this manual. They are designed to acquaint you with the
operation of your Mercedes-Benz.
• Please abide by the warnings and cautions contained in this manual. They are designed to help improve the safety
of the vehicle operator and occupants.
We extend our best wishes for many miles of safe, pleasurable driving.
DaimlerChrysler AG

2
Contents
Multifunction steering wheel, multifunction display ............... 102
Trip and main odometer and sub menu.................................... 106
Audio systems ................................ 108 Radio ............................................ 108
CD player ..................................... 109
Cassette player ........................... 110
Telephone ......................................... 111
Navigation system ........................... 116
Trip computer ................................. 117
Malfunction/warning message memory ....................... 119
Individual settings......................... 121
Setting the audio volume.............. 136
Coolant temperature gauge .......... 137
Flexible service system (FSS) ...... 138
Engine oil level indicator .............. 141
Engine oil consumption ................ 142
Exterior lamp switch ..................... 143
Headlamp mode ............................. 144 Night security illumination ......... 146
Locator lighting.......................... 147
Headlamp cleaning system .......... 147
Combination switch ...................... 148
Hazard warning flasher switch .... 151
Climate control .............................. 152
Automatic climate control............ 160
Front center console storage compartment ventilation .......... 171
Rear passenger compartment adjustable air outlets ............... 172
Operation Audio and telephone ................................... 173
Operating safety ............................ 173
Operating and display elements .. 174
Button and soft key operation ...... 176
Component malfunctions ............. 195
Power windows .............................. 197
Sunshade for panorama sliding/pop-up roof .................. 199
Panorama sliding/pop-up roof .... 200
Interior lighting ............................. 203
Sun visors ....................................... 205
Vanity mirrors................................ 205 Interior............................................. 206
Storage compartments
and armrests ..............................206
Glove box ..................................... 207
Cup holder ...................................... 210
Ashtrays .......................................... 211
Lighter ............................................. 213
Parcel net in front passenger footwell ....................................... 214
Split folding rear seat bench ........ 215
Luggage cover – removal and installation ......................... 217
Loading instructions (vehicle with enlarged cargo area) ........ 218
Cellular telephone ......................... 219
Telephone, general ........................ 220
Garage door opener ....................... 221
DrivingControl and operation of radio transmitters ..................... 226
The first 1 000 miles (1 500 km) ................................. 227

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Contents Light alloy wheels ...................... 364
Instrument cluster ..................... 364
Steering wheel and
gear selector lever ......................364
Cup holder................................... 364
Seat belts ..................................... 365
Headliner and shelf below
rear window ................................ 365
Leather upholstery ..................... 365
Hard plastic trim items ............. 365
Plastic and rubber parts............ 365
Technical dataSpare parts service ........................ 368
Warranty coverage ......................... 368
Identification labels....................... 369
Layout of poly-V-belt drive............ 371
Technical data................................. 373
Fuels, coolants, lubricants etc. -
capacities ................................... 377
Engine oils ...................................... 379
Engine oil additives ....................... 379
Air conditioner refrigerant........... 379
Brake fluid ...................................... 379 Premium unleaded gasoline ........ 380
Fuel requirements......................... 380
Gasoline additives ......................... 381
Coolants .......................................... 381
Consumer information ................. 383
Uniform tire quality grading ....... 383
IndexIndex ............................................... 385

8
Introduction
Operator’s manual
This Operator’s Manual contains a great deal of useful information. We urge you to read it carefully and familiarize
yourself with the vehicle before driving.
For your own safety and longer service life of the vehicle, we urge you to follow the instructions and warnings
contained in this manual. Ignoring them could result in damage to the vehicle or personal injury to you or others.
Vehicle damage caused by failure to follow instructions is not covered by the Mercedes-Benz Limited Warranty.
Your vehicle may have some or all of the equipment described in this manual. Therefore, you may find explanations
for optional equipment not installed in your vehicle. If you have any questions about the operation of any equipment,
your authorized Mercedes-Benz Center will be glad to demonstrate the proper procedures.
Service and warranty information
The Service and Warranty Information Booklet contains detailed information about the warranties covering your
Mercedes-Benz, including:• New Car Limited Warranty,
• Emission System Warranty,
• Emission Performance Warranty,
• California, Maine, Massachusetts, and Vermont Emission Control System Warranty
(California, Maine, Massachusetts, and Vermont only),
• State Warranty Enforcement Laws (Lemon Laws).

9
Introduction Important notice for California retail buyers of Mercedes-Benz automobiles
Under California law you may be entitled to a replacement of your vehicle or a refund of the purchase price or lease
price, if Mercedes-Benz USA, LLC and / or its authorized repair or service facilities fail to fix one ore more substantial
defects or malfunctions in the vehicle that are covered by its express warranty after a reasonable number of repair
attempts. During the period of 18 months from original deli
very of the vehicle or the accumulation of 18 000 miles on
the odometer of the vehicle, whichever occurs first, a reasonab le number of repair attempts is presumed for a retail
buyer or lessee if one or more of the following occurs: (1) the same substantial defect or malfunction results in a
condition that is likely to cause death or serious bodily injury if the vehicle is driven, that defect or malfunction has
been subject to repair two or more times, and you have directly notified Mercedes-Benz USA, LLC in writing of the
need for its repair and have given us a direct opportunity to perform a repair ourselves, (2) the same substantial defect
or malfunction of a less serious nature than category (1) has been subject to repair four or more times and you have
directly notified us of the need for its repair and given us the opportunity to repair ourselves, or (3) the vehicle is out
of service by reason of repair of the same or different substantial defects or malfunctions for a cumulative total of
more than 30 calender days. Written notification should be sent to us, not a dealer, at Mercedes-Benz USA, LLC,
Customer Assistance Center, One Mercedes Drive, Montvale, NJ 07645-0350.
Maintenance
The Service Booklet describes all the necessary maintenance work which should be performed at regular intervals.
Always have the Service Booklet with you when you take the vehicle to your authorized Mercedes-Benz Center for
service. The service advisor will record each service in the booklet for you.

10
Introduction
Roadside assistance
The Mercedes-Benz Roadside Assistance Program provides factory trained technical help in the event of a breakdown.
Calls to the toll-free Roadside Assistance number:1-800-FOR-MERCedes (in the USA)
1-800-387-0100 (in Canada)
will be answered by Mercedes-Benz Customer Assistance Representatives 24 hours a day, 365 days a year.
For additional information refer to the Mercedes-Benz Roadside Assistance Program brochure in your glove box.
Change of address or ownership
If you change your address, be sure to send in the “Change of Address Notice” found in the Service and Warranty
Information Booklet, or simply call the Mercedes-Benz Customer Assistance Center (in the USA) at
1-800-FOR-MERCedes, or Customer Service (in Canada) at 1-800-387-0100. It is in your own interest that we can
contact you should the need arise.
If you sell your Mercedes, please leave all literature with the vehicle to make it available to the next operator.
If you bought this vehicle used, be sure to send in the “Notice of Purchase of Used Car” found in the Service and
Warranty Information Booklet, or call the Mercedes-Benz Customer Assistance Center (in the USA) at
1-800-FOR-MERCedes, or Customer Service (in Canada) at 1-800-387-0100.

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Introduction Operating your vehicle outside the USA or Canada
If you plan to operate your vehicle in foreign countries, please be aware that:
• Service facilities or replacement parts may not be readily available,
• unleaded gasoline for vehicles with catalytic converters may not be available; the use of leaded fuels will damage
the catalysts,
• gasoline may have a considerably lower octane ratin g, and improper fuel can cause engine damage.
Certain Mercedes-Benz models are available for delivery in Europe under our European Delivery Program. For details,
consult your authorized Mercedes-Benz Center or write to:
In the USA: In Canada:
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350 Mercedes-Benz Canada, Inc.
European Delivery Department
849 Eglinton Avenue East
Toronto, Ontario M4G 2L5

12
Introduction
We continuously strive to improve our product, and ask for your understanding that we reserve the right to make
changes in design and equipment. Therefore, information, illustrations and descriptions in this Operator’s Manual
might differ from your vehicle.
Optional equipment is also described in this manual, including operating instructions wherever necessary. Since they
are special-order items, the descriptions and illustrations herein may vary slightly from the actual equipment of your
vehicle.
If there are any equipment details that are not shown or described in this Operator’s Manual, your authorized
Mercedes-Benz Center will be glad to inform you of correct care and operating procedures.
The Operator’s Manual and Service Booklet are important documents and should be kept with the vehicle.