2002 MAZDA MODEL TRIBUTE mileage

CUSTOMER ASSISTANCE (EXCEPT PUERTO RICO)
Your complete and permanent satisfaction is our business. We are here to
serve you. All Authorized Mazda Dealers have the knowledge and the
tools to keep your Mazda vehicle in top condition.
If you have any questions or recommendations for improvement
regarding the service of your Mazda vehicle or servicing by Mazda Dealer
personnel, we recommend that you take the following steps:
STEP 1: Contact Your Mazda Dealer
Discuss the matter with an Authorized Mazda Dealer. This is the quickest
and best way to address the issue. If your concern has not been resolved
by the CUSTOMER RELATIONS, SALES, SERVICE, or PARTS
MANAGER, then please contact the GENERAL MANAGER of the
dealership or the OWNER.
STEP 2: Call the Mazda National Customer Assistance Center
If for any reason you feel the need for further assistance after contacting
your dealership management, call Mazda North American Operations'
Customer Assistance Center toll-free at:1 (800) 222±5500
In order to serve you efficiently and effectively, please help us by
providing the following information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration
or title or located on the upper driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)
If you would like to write a letter, please address it to the following,
Attn: Customer Assistance.
Mazda North American Operations
7755 Irvine Center Drive
Irvine, CA 92618±2922
P.O. Box 19734
Irvine, CA 92623±9734
This way, we can be sure to respond to you as efficiently as possible.
That is our goal.
If you live outside the U.S.A., please contact your nearest Mazda
Distributor.
Roadside Emergencies
165

CUSTOMER ASSISTANCE (PUERTO RICO)
Your complete and permanent satisfaction is our business. That is why all
Authorized Mazda Dealers have the knowledge and the tools to keep
your Mazda vehicle in top condition.
If you have any questions or recommendations for improvement
regarding the service of your Mazda vehicle or servicing by Mazda Dealer
personnel, we recommend that you take the following steps:
STEP 1
Discuss the matter with an Authorized Mazda Dealer. This is the quickest
and best way to address the issue. If your concern has not been resolved
by the CUSTOMER RELATIONS, SALES, SERVICE, or PARTS
MANAGER, then please contact the GENERAL MANAGER of the
dealership or the OWNER.
STEP 2
If, after following STEP 1, you feel the need for further assistance, please
contact your area's Mazda representative (Indicated on the next page).
Please help us by providing the following information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration
or title or located on the upper driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)
If you would like to write a letter, please address it to the following,
Attn: Customer Assistance
Plaza Motors Corp.
Mazda de Puerto Rico
P.O. Box 362722
San Juan, Puerto Rico
00936±2722
Tel: (787) 788±9300
This way, we can be sure to respond to you as efficiently as possible.
That is our goal.
If you live outside the U.S.A., please contact your nearest Mazda
Distributor.
Roadside Emergencies
166

CUSTOMER ASSISTANCE (U.S.A.)
Your complete and permanent satisfaction is our business. We are here to
serve you. All Authorized Mazda Dealers have the knowledge and the
tools to keep your Mazda vehicle in top condition.
If you have any questions or recommendations for improvement
regarding the service of your Mazda vehicle or servicing by Mazda Dealer
personnel, we recommend that you take the following steps:
STEP 1: Contact Your Mazda Dealer
Discuss the matter with an Authorized Mazda Dealer. This is the quickest
and best way to address the issue. If your concern has not been resolved
by the CUSTOMER RELATIONS, SALES, SERVICE, or PARTS
MANAGER, then please contact the GENERAL MANAGER of the
dealership or the OWNER.
STEP 2: Call the Mazda National Customer Assistance Center
If for any reason you feel the need for further assistance after contacting
your dealership management, call Mazda North American Operations'
Customer Assistance Center toll-free at:1 (800) 222±5500
In order to serve you efficiently and effectively, please help us by
providing the following information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration
or title or located on the upper driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)
If you would like to write a letter, please address it to the following,
Attn: Customer Assistance.
Mazda North American Operations
7755 Irvine Center Drive
Irvine, CA 92618±2922
P.O. Box 19734
Irvine, CA 92623±9734
This way, we can be sure to respond to you as efficiently as possible.
That is our goal.
If you live outside the U.S.A., please contact your nearest Mazda
Distributor.
Customer Assistance
188

CUSTOMER ASSISTANCE (PUERTO RICO)
Your complete and permanent satisfaction is our business. That is why all
Authorized Mazda Dealers have the knowledge and the tools to keep
your Mazda vehicle in top condition.
If you have any questions or recommendations for improvement
regarding the service of your Mazda vehicle or servicing by Mazda Dealer
personnel, we recommend that you take the following steps:
STEP 1
Discuss the matter with an Authorized Mazda Dealer. This is the quickest
and best way to address the issue. If your concern has not been resolved
by the CUSTOMER RELATIONS, SALES, SERVICE, or PARTS
MANAGER, then please contact the GENERAL MANAGER of the
dealership or the OWNER.
STEP 2
If, after following STEP 1, you feel the need for further assistance, please
contact your area's Mazda representative (Indicated on the next page).
Please help us by providing the following information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration
or title or located on the upper driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)
If you would like to write a letter, please address it to the following,
Attn: Customer Assistance
Plaza Motors Corp.
Mazda de Puerto Rico
P.O. Box 362722
San Juan, Puerto Rico
00936±2722
Tel: (787) 788±9300
This way, we can be sure to respond to you as efficiently as possible.
That is our goal.
If you live outside the U.S.A., please contact your nearest Mazda
Distributor.
Customer Assistance
192

Maintenance ItemMaintenance Interval (Number of months or km (miles),
whichever comes first)
Months 6 12 18 24 30 36 42 48 54 60 66 72
x 1000 Km 12 24 36 48 60 72 84 96 108 120 132 144
(x 1000 Miles) (7.5) (15) (22.5) (30) (37.5) (45) (52.5) (60) (67.5) (75) (82.5) (95)
Engine coolant Replace at first 72,000 km (45,000 miles) or 36 months;
after that, every 48,000 km (30,000 miles) or 24
months
CHASSIS and BODY
Brake lines, hoses and
connectionsII I
Disc brakes I I I
Drum brakes I I I
Steering operation and linkages I I I
Rear differential
oil (for 4WD)*2 Replace every 160,000 km (100,000 miles)
Front and rear suspension ball
jointsII I
Driveshaft dust boots I I I
Bolts and nuts on chassis and
bodyII I
Exhaust system heat shields I I I
All locks and hingesLLLLLLLLLLL L
AIR CONDITIONER SYSTEM (if equipped)
Refrigerant amountIIIII I
Compressor operationIIIII I
*1 According to state and federal regulations, failure to perform
maintenance on these items will not void your emissions warranties.
However, Mazda recommends that all maintenance services be performed
at the recommended time or mileage (kilometrage) period to ensure
long-term reliability.
*2 If this component has been submerged in water, the oil should be
changed.
Maintenance and Specifications
205

*1 According to state and federal regulations, failure to perform
maintenance on these items will not void your emissions warranties.
However, Mazda recommends that all maintenance services be performed
at the recommended time or mileage (kilometrage) period to ensure
long-term reliability.
*2 If this component has been submerged in water, the oil should be
changed.
SERVICE RECOMMENDATIONS
To help you service your vehicle:
²We highlight do-it-yourself items in the engine compartment for easy
location.
²We provide a Scheduled Maintenance section which makes tracking
routine service easy.
If your vehicle requires professional service, your dealership can provide
necessary parts and service. Check your ªWarranty Informationº to find
out which parts and services are covered.
Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications. Genuine Mazda parts are designed and built
to provide the best performance in your vehicle.
PRECAUTIONS WHEN SERVICING YOUR VEHICLE
Be especially careful when inspecting or servicing your vehicle. To avoid
damage and/or personal injury:
²Do not work on a hot engine.
²When the engine is running, make sure that loose clothing, jewelry or
long hair does not get caught up in moving parts.
²Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
²Keep all lit cigarettes, open flames and other lit material away from
the battery and all fuel related parts.
If you disconnect the battery, the engine must ªrelearnº its idle
conditions before your vehicle will drive properly, as explained inBattery
in this chapter.
Maintenance and Specifications
208

transmission may shift firmly. This operation is considered normal and
will not affect function or durability of the transmission. Over time the
adaptive learning process will fully update transmission operation to its
optimum shift feel.
If the battery has been disconnected or a new battery has been installed,
the clock and the preset radio stations must be reset once the battery is
reconnected.
²Always dispose of automotive
batteries in a responsible manner.
Follow your local authorized
standards for disposal. Call your
local authorized recycling center
to find out more about recycling
automotive batteries.
ENGINE COOLANT
Checking engine coolant
The concentration and level of engine coolant should be checked at the
mileage intervals listed in the service maintenance section. The coolant
concentration should be maintained at 50/50 coolant and water, which
equates to a freeze point of -36É C (-34É F). Coolant concentration
testing is possible with a hydrometer or antifreeze tester (such as the
Rotunda Battery and Antifreeze Tester, 014±R1060). The level of coolant
should be maintained at the ªcold fullº of ªcold fill rangeº level in the
coolant reservoir. If the level falls below, add coolant per the instructions
in theAdding Engine Coolantsection.
Your vehicle was factory-filled with a 50/50 engine coolant and water
concentration. If the concentration of coolant falls below 40% or above
60%, the engine parts could become damaged or not work properly.A
50±50 mixture of coolant and water provides the following:
²freeze protection down to -36É C (-34É F).
²boiling protection up to 129É C (265É F).
²protection against rust and other forms of corrosion.
²an accurate temperature readout from the engine coolant
gauge.
LEAD
RETURN
RECYCLE
Maintenance and Specifications
219

preparing to drive your
vehicle .....................................138
Fuel ............................................224
calculating fuel economy .......229
cap .....................................15, 227
capacity ...................................244
choosing the right fuel ...........226
comparisons with EPA fuel
economy estimates .................231
detergent in fuel .....................227
filling your vehicle with
fuel ...........................224, 227, 229
filter, specifications ................228
fuel filler door release ..............73
fuel pump shut-off switch .....167
gauge .........................................17
improving fuel economy ........229
low fuel warning light ..............12
octane rating ...................226, 247
quality ......................................226
running out of fuel .................227
safety information relating to
automotive fuels .....................224
Fuses ..................................168±169
G
Garage door opener ....................66
Gas cap (see Fuel cap) ......15, 227
Gas mileage (see Fuel
economy) ...................................229
Gauges .........................................16
engine coolant temperature
gauge .........................................16
fuel gauge ..................................17
odometer ...................................18
speedometer .............................17
tachometer ................................17
GAWR (Gross Axle Weight
Rating) .......................................157calculating ...............................159
definition .................................157
driving with a heavy load ......157
location ....................................157
GVWR (Gross Vehicle Weight
Rating) .......................................157
calculating .......................157, 159
definition .................................157
driving with a heavy load ......157
location ....................................157
H
Hazard flashers .........................167
Head restraints .....................87, 90
Headlamps ...................................54
aiming ........................................56
bulb specifications ....................58
daytime running lights .............54
flash to pass ..............................55
high beam ...........................13, 54
replacing bulbs .........................59
turning on and off ....................54
warning chime ..........................15
Heating
heating and air conditioning
system .......................................50
Hood ..........................................210
I
Ignition ...............................130, 247
Infant seats
(see Safety seats) .....................122
Inspection/maintenance (I/M)
testing ........................................233
Instrument panel
cleaning ...................................201
cluster ........................................10
Index
253