2002 LINCOLN TOWN CAR mileage

Board membership
The Board consists of:
²three consumer representatives
²a Ford or Lincoln Mercury dealership representative
Consumer candidates for Board membership are recruited and trained by
an independent consulting firm. The dealership Board member is chosen
from Ford and Lincoln Mercury dealership management, recognized for
their business leadership qualities.
What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
²The file number assigned to your application.
²The toll-free phone number of the DSB's independent administrator.
Your dealership and a Ford Motor Company representative will then be
asked to submit statements.
To properly review your case, the Board needs the following information:
²Legible copies of all documents and maintenance or repair orders
relevant to the case.
²The year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownership license.
²The date of repair(s) and mileage at the time of occurrence(s).
²The current mileage.
²The name of the dealer(s) who sold or serviced the vehicle.
²A brief description of your unresolved concern.
²A brief summary of the action taken by the dealer(s) and Ford Motor
Company.
²The names (if known) of all the people you contacted at the
dealership(s).
²A description of the action you expect to resolve your concern.
Customer Assistance
180

If the battery has been disconnected or a new battery has been installed,
the clock must be reset once the battery is reconnected.
²Always dispose of automotive
batteries in a responsible manner.
Follow your local authorized
standards for disposal. Call your
local authorized recycling center
to find out more about recycling
automotive batteries.
ENGINE COOLANT
Checking engine coolant
The concentration and level of engine coolant should be checked at the
mileage intervals listed in the scheduled maintenance guide. The coolant
concentration should be maintained at 50/50 coolant and water, which
equates to a freeze point of -36É C (-34É F). Coolant concentration
testing is possible with a hydrometer or antifreeze tester (such as the
Rotunda Battery and Antifreeze Tester, 014±R1060). The level of coolant
should be maintained at the ªcold fullº of ªcold fill rangeº level in the
coolant reservoir. If the level falls below, add coolant per the instructions
in theAdding Engine Coolantsection.
Your vehicle was factory-filled with a 50/50 engine coolant and water
concentration. If the concentration of coolant falls below 40% or above
60%, the engine parts could become damaged or not work properly.A
50±50 mixture of coolant and water provides the following:
²Freeze protection down to -36É C (-34É F).
²Boiling protection up to 129É C (265É F).
²Protection against rust and other forms of corrosion.
²Enables calibrated gauges to work properly.
LEAD
RETURN
RECYCLE
Maintenance and Specifications
201

lubrication
specifications ..................228, 230
refill capacities ........................227
service points ..........................194
starting after a collision .........157
Engine block heater .................139
Engine oil ..................................195
change oil soon warning,
message center .......................195
checking and adding ..............195
dipstick ....................................195
filter, specifications ........198, 226
recommendations ...................198
refill capacities ........................227
specifications ..................228, 230
Exhaust fumes ..........................139
F
Fail safe cooling ........................206
Floor mats ...................................87
Fluid capacities .........................227
Fuel ............................................207
calculating fuel
economy ............................80, 212
cap .....................................11, 209
capacity ...................................227
choosing the right fuel ...........210
comparisons with EPA fuel
economy estimates .................215
detergent in fuel .....................212
filling your vehicle with
fuel ...........................207, 209, 212
filter, specifications ........212, 226
fuel filler door override ............84
fuel filler door release ..............84
fuel pump shut-off switch .....157
gauge .........................................18
improving fuel economy ........212octane rating ...................211, 230
quality ......................................211
running out of fuel .................212
safety information relating to
automotive fuels .....................207
Fuses ..................................158±159
G
Garage door opener ....................69
Gas cap (see Fuel cap) ......11, 209
Gas mileage (see Fuel
economy) ...................................212
Gauges .........................................17
engine coolant temperature
gauge .........................................17
fuel gauge ..................................18
odometer ...................................18
speedometer .............................18
GAWR (Gross Axle Weight
Rating) .......................................150
definition .................................150
driving with a heavy load ......150
location ....................................150
GVWR (Gross Vehicle Weight
Rating) .......................................150
calculating ...............................150
definition .................................150
driving with a heavy load ......150
location ....................................150
H
Hazard flashers .........................157
Head restraints .........................102
Headlamps ...................................49
aiming ..................................51±52
autolamp system .......................49
Index
239