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4. Remove the jumper cable from the positive (+) terminal of the
disabled vehicle's battery.
After the disabled vehicle has been started and the jumper cables
removed, allow it to idle for several minutes so the engine computer can
relearnits idle conditions.
+–+–
Roadside Emergencies
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UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
In those cases where you continue to feel that the efforts by Ford and
the dealer to resolve a factory-related vehicle service concern have been
unsatisfactory, Ford of Canada participates in an impartial third party
mediation/arbitration program administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight-forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final; the arbitrator's
award is binding both to you and Ford of Canada.
CAMVAP services are available in all territories and provinces. For more
information, without charge or obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a district or
owner relations/customer relationship office.
The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel.
In the United States, using leaded fuel may also result in difficulty
importing your vehicle back into the U.S.
Customer Assistance
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CLEANING THE ENGINE
Engines are more efficient when they are clean because grease and dirt
buildup keep the engine warmer than normal. When washing:
²The engine must be cool to the touch before spraying with water.
²Never spray a hot engine with cold water, as damage to the
engine block or engine components may occur.
²Use caution when using a self-serve power washer (1000psi maximum
pressure) to clean the engine, as the high-pressure fluid could
penetrate the sealed parts and cause damage.
²Never apply anything to any exposed belts in the engine
compartment, including the belt dressing.
For general cleaning of the engine and engine compartment, spray
Engine Shampoo and Degreaser (F4AZ-19A536±A) on all parts that
require cleaning and pressure rinse the area with cool water.
²Cover the highlighted areas to prevent water damage when cleaning
the engine.
²3.0L DOHC V6 engine
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²3.9L-4V V8 engine
²Never wash or rinse the engine while it is running; water in the
running engine may cause internal damage.
WASHING NON-PAINTED PLASTIC EXTERIOR PARTS
Use Detail Wash (ZC-3±A) for routine cleaning.
If tar or grease spots are present, clean with Extra Strength Tar and
Road Oil Removal (B7A-19520±AA).
Use only approved products to clean plastic parts.These products
are available from your authorized Ford, Lincoln or Mercury dealer.
Cleaning
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FORD, LINCOLN AND MERCURY CAR CARE PRODUCTS
Your Ford, Lincoln or Mercury dealer has many quality products available
to clean your vehicle and protect its finishes. These quality products
have been specifically engineered to fulfill your automotive needs; they
are custom designed to complement the style and appearance of your
vehicle. Each product is made from high quality materials that meet or
exceed rigid specifications. For best results, use the following or
products of equivalent quality:
Ford Custom Clearcoat Polish*
Ford Custom Silicone Gloss Polish
Ford Custom Vinyl Protectant* (not available in Canada)
Motorcraft Vinyl Conditioner (Canada only)
Ford Deluxe Leather and Vinyl Cleaner (not available in Canada)
Motorcraft Vinyl Cleaner (Canada only)
Ford Extra Strength Tar and Road Oil Remover* (not available in
Canada)
Ford Extra Strength Upholstery Cleaner (not available in Canada)
Ford Custom Bright Metal Cleaner
Motorcraft Premium Car Wash Concentrate
Motorcraft Carlite Glass Cleaner (Canada only)
Ford Spot and Stain Remover*
Ford Super Premium Tire and Trim Dressing
Ford Triple Clean
Ford Ultra-Clear Spray Glass Cleaner (not available in Canada)
Ford Engine Shampoo and Degreaser
* May be sold with the Motorcraft name
Cleaning
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SERVICE RECOMMENDATIONS
To help you service your vehicle:
²We highlight do-it-yourself items in the engine compartment for easy
location.
²We provide a scheduled maintenance guide which makes tracking
routine service easy.
If your vehicle requires professional service, your dealership can provide
the necessary parts and service. Check yourWarranty Guideto find out
which parts and services are covered.
Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications. Motorcraft parts are designed and built to
provide the best performance in your vehicle.
PRECAUTIONS WHEN SERVICING YOUR VEHICLE
Be especially careful when inspecting or servicing your vehicle.
²Do not work on a hot engine.
²When the engine is running, keep loose clothing, jewelry or long hair
away from moving parts.
²Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
²Keep all lit cigarettes, open flames and other lit material away from
the battery and all fuel related parts.
If you disconnect the battery, the engine must ªrelearnº its idle
conditions and the transmission must ªrelearnº its shift schedules before
your vehicle will drive properly, as explained in theBatterysection in
this chapter.
Working with the engine off
²Automatic transmission:
1. Set the parking brake and ensure the gearshift is securely latched in P
(Park).
2. Turn off the engine and remove the key.
3. Block the wheels to prevent the vehicle from moving unexpectedly.
²Manual transmission:
1. Set the parking brake.
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2. Depress the clutch and place the gearshift in 1 (First).
3. Turn off the engine and remove the key.
4. Block the wheels to prevent the vehicle from moving unexpectedly.
Working with the engine on
²Automatic transmission:
1. Set the parking brake and ensure the gearshift is securely latched in P
(Park).
2. Block the wheels to prevent the vehicle from moving unexpectedly.
Note:Do not start your engine with the air cleaner removed and do not
remove it while the engine is running.
²Manual transmission:
1. Set the parking brake, depress the clutch and place the gearshift in
neutral.
2. Block the wheels to prevent the vehicle from moving unexpectedly.
Note:Do not start your engine with the air cleaner removed and do not
remove it while the engine is running.
The cooling fan is automatic and may come on at any time.
Always disconnect the negative terminal of the battery before
working near the fan.
OPENING THE HOOD
1. Inside the vehicle, pull the hood
release handle located at the bottom
left of the instrument panel.
2. Go to the front of the vehicle and
release the auxiliary latch that is
located under the front center of
the hood by pushing upward on the
handle.
3. Lift the hood until the lift cylinders hold it open.
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IDENTIFYING COMPONENTS IN THE ENGINE COMPARTMENT
3.0L DOHC V6 engine
1. Engine oil filler cap
2. Engine oil dipstick
3. Brake (and clutch, if equipped) fluid reservoir
4. Engine coolant reservoir
5. Power steering fluid reservoir
6. Air filter assembly
7. Windshield washer fluid reservoir
8. Power distribution box
9. Engine cooling fan fluid reservoir
19
8
23
5
67
4
Maintenance and Specifications
230