2002 GMC SONOMA Repair

7-4
Part A: Scheduled Maintenance
Services
Using Your Maintenance Schedule
We at General Motors want to help you keep your
vehicle in good working condition. But we don't know
exactly how you'll drive it. You may drive very short
distances only a few times a week. Or you may drive
long distances all the time in very hot, dusty weather.
You may use your vehicle in making deliveries.
Or you may drive it to work, to do errands or in many
other ways.
Because of all the different ways people use their
vehicles, maintenance needs vary. You may need more
frequent checks and replacements. So please read the
following and note how you drive. If you have any
questions on how to keep your vehicle in good
condition, see your dealer.
This part tells you the maintenance services you should
have done and when you should schedule them. If you
go to your dealer for your service needs, you'll know
that GM
-trained and supported service people will
perform the work using genuine GM parts.The proper fluids and lubricants to use are listed in
Part D. Make sure whoever services your vehicle
uses these. All parts should be replaced and all
necessary repairs done before you or anyone else
drives the vehicle.
These schedules are for vehicles that:

carry passengers and cargo within recommended
limits. You will find these limits on your vehicle's
Certification/Tire label. See ªLoading Your Vehicleº
in the Index.

are driven on reasonable road surfaces within legal
driving limits.

are driven off
-road in the recommended manner. See
ªOff
-Road Driving With Your Four-Wheel-Drive
Vehicleº in the Index.

use the recommended fuel. See ªFuelº in the Index.
Selecting the Right Schedule
First you'll need to decide which of the two schedules is
right for your vehicle. Here's how to decide which
schedule to follow:

7-45
Part B: Owner Checks and Services
Listed in this part are owner checks and services which
should be performed at the intervals specified to help
ensure the safety, dependability and emission control
performance of your vehicle.
Be sure any necessary repairs are completed at once.
Whenever any fluids or lubricants are added to your
vehicle, make sure they are the proper ones, as shown
in Part D.
At Each Fuel Fill
It is important for you or a service station attendant to
perform these underhood checks at each fuel fill.
Engine Oil Level Check
Check the engine oil level and add the proper oil if
necessary. See ªEngine Oilº in the Index for
further details.Engine Coolant Level Check
Check the engine coolant level and add DEX
-COOL

coolant mixture if necessary. See ªEngine Coolantº in
the Index for further details.
Windshield Washer Fluid Level Check
Check the windshield washer fluid level in the
windshield washer tank and add the proper fluid if
necessary. See ªWindshield Washer Fluidº in the Index
for further details.
At Least Once a Month
Tire Inflation Check
Make sure tires are inflated to the correct pressures.
Don't forget to check your spare tire. See ªTiresº in the
Index for further details.
Cassette Deck Service
Clean cassette deck. Cleaning should be done every
50 hours of tape play. See ªAudio Systemsº in the
Index for further details.

7-46 At Least Twice a Year
Restraint System Check
Make sure the safety belt reminder light and all your
belts, buckles, latch plates, retractors and anchorages are
working properly. Look for any other loose or damaged
safety belt system parts. If you see anything that might
keep a safety belt system from doing its job, have it
repaired. Have any torn or frayed safety belts replaced.
Also look for any opened or broken air bag coverings,
and have them repaired or replaced. (The air bag system
does not need regular maintenance.)
Wiper Blade Check
Inspect wiper blades for wear or cracking. Replace blade
inserts that appear worn or damaged or that streak or
miss areas of the windshield. Also see ªWiper Blades,
Cleaningº in the Index.Spare Tire Check
At least twice a year, after the monthly inflation check
of the spare tire determines that the spare is inflated to
the correct tire inflation pressure, make sure that the
spare tire is stored securely. Push, pull, and then try to
rotate or turn the tire. If it moves, use to tighten the
cable. See ªStoring the Spare Tire and Toolsº in
the Index.
Weatherstrip Lubrication
Silicone grease on weatherstrips will make them last
longer, seal better, and not stick or squeak. Apply
silicone grease with a clean cloth. During very cold,
damp weather more frequent application may be
required. See ªRecommended Fluids and Lubricantsº
in the Index.

7-47
Manual Transmission Check
Check the transmission fluid level; add if needed. See
ªManual Transmission Fluidº in the Index. Check for
leaks. A fluid leak is the only reason for fluid loss. Have
the system inspected and repaired if needed.
Automatic Transmission Check
Check the transmission fluid level; add if needed. See
ªAutomatic Transmission Fluidº in the Index. A fluid
loss may indicate a problem. Check the system and
repair if needed.
Hydraulic Clutch System Check
Check the fluid level in the clutch reservoir. See
ªHydraulic Clutch Fluidº in the Index. A fluid loss in
this system could indicate a problem. Have the system
inspected and repaired at once.At Least Four Times a Year
Tailgate Lubrication Service
Lubricate tailgate latch bolt, handle assembly pivot
points, and hinges with lubricant recommended
in Part D.
At Least Once a Year
Key Lock Cylinders Service
Lubricate the key lock cylinders with the lubricant
specified in Part D.
Body Lubrication Service
Lubricate all Part D tells you what to use. More frequent
lubrication may be required when exposed to a corrosive
environment.

7-51
Part C: Periodic Maintenance
Inspections
Listed in this part are inspections and services which
should be performed at least twice a year (for instance,
each spring and fall). You should let your dealer's
service department or other qualified service center
do these jobs. Make sure any necessary repairs are
completed at once.
Proper procedures to perform these services may be
found in a service manual. See ªService and Owner
Publicationsº in the Index.
Steering, Suspension and Front Drive Axle
Boot and Seal Inspection
Inspect the front and rear suspension and steering
system for damaged, loose or missing parts, signs of
wear or lack of lubrication. Inspect the power steering
lines and hoses for proper hook
-up, binding, leaks,
cracks, chafing, etc. Clean and then inspect the drive
axle boot seals for damage, tears or leakage. Replace
seals if necessary.
Exhaust System Inspection
Inspect the complete exhaust system. Inspect the body
near the exhaust system. Look for broken, damaged,
missing or out
-of-position parts as well as open seams,
holes, loose connections or other conditions which could
cause a heat build
-up in the floor pan or could let
exhaust fumes into the vehicle. See ªEngine Exhaustº in
the Index.

7-52 Fuel System Inspection
Inspect the complete fuel system for damage or leaks.
Engine Cooling System Inspection
Inspect the hoses and have them replaced if they are
cracked, swollen or deteriorated. Inspect all pipes,
fittings and clamps; replace as needed. Clean the outside
of the radiator and air conditioning condenser. To help
ensure proper operation, a pressure test of the cooling
system and pressure cap is recommended at least
once a year.
Throttle System Inspection
Inspect the throttle system for interference or binding,
and for damaged or missing parts. Replace parts as
needed. Replace any components that have high effort
or excessive wear. Do not lubricate accelerator and
cruise control cables.
Transfer Case and Front Axle
(Four-Wheel Drive) Inspection
Every 12 months or at engine oil change intervals, check
front axle and transfer case and add lubricant when
necessary. A fluid loss could indicate a problem; check
and have it repaired, if needed. Check vent hose at
transfer case for kinks and proper installation. More
frequent lubrication may be required on off
-road use.
Brake System Inspection
Inspect the complete system. Inspect brake lines and
hoses for proper hook
-up, binding, leaks, cracks,
chafing, etc. Inspect disc brake pads for wear and rotors
for surface condition. Also inspect drum brake linings
for wear and cracks. Inspect other brake parts, including
drums, wheel cylinders, calipers, parking brake, etc.
Check parking brake adjustment. You may need to have
your brakes inspected more often if your driving habits
or conditions result in frequent braking.

8-3
STEP TWO -- If after contacting a member of
dealership management, it appears your concern
cannot be resolved by the dealership without further
help, contact the GMC Consumer Relations Manager by
calling 1-800-GMC-8782 (1-800-462-8782, Customer
Assistance prompt). In Canada, contact GM of Canada
Customer Communication Centre in Oshawa by calling
1-800-263-3777 (English) or 1-800-263-7854 (French).
We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have the
following information available to give the Customer
Assistance Representative:

Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate
at the top left of the instrument panel and visible
through the windshield.)

Dealership name and location

Vehicle delivery date and present mileage
When contacting GMC, please remember that your
concern will likely be resolved at a dealer's facility.
That is why we suggest you follow Step One first if
you have a concern.STEP THREE -- Both General Motors and your
dealer are committed to making sure you are
completely satisfied with your new vehicle. However,
if you continue to remain unsatisfied after following
the procedure outlined in Steps One and Two, you
should file with the GM/BBB Auto Line Program to
enforce any additional rights you may have. Canadian
owners refer to your Warranty and Owner Assistance
Information booklet for information on the Canadian
Motor Vehicle Arbitration Plan (CAMVAP).
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus
to settle automotive disputes regarding vehicle repairs or
the interpretation of the New Vehicle Limited Warranty.
Although you may be required to resort to this informal
dispute resolution program prior to filing a court action,
use of the program is free of charge and your case will
generally be heard within 40 days. If you do not agree
with the decision given in your case, you may reject it
and proceed with any other venue for relief available
to you.

8-6
Roadside Assistance
GMC's Roadside Assistance provides stranded owners
with over
-the-phone roadside repairs, location of the
nearest GMC dealer or the following special services:
Flat Tire Change: Installation of spare tire will be
covered at no charge (customer is responsible for repair
or replacement of tire).Fuel Delivery: Delivery of enough fuel for the customer
to get to the nearest service station (up to $5.00) will
be covered.
Jump Start: No
-start situations which require a battery
jump start will be covered at no charge.
Lock Out: Replacement keys or locksmith service will
be covered at no charge if you are unable to gain entry
into your vehicle. Delivery of the replacement key will
be covered at no charge within 10 miles (16 km).
Emergency Towing Service: Towing to the nearest
GMC dealer for warranty related disablements will
be covered.
Trip Routing: Custom
-made, computerized highlighted
maps using the most direct or scenic route are provided
free of charge. Maps include points of interest and a list
of GMC dealers along the route. Also included is a list
of hotels along the route that are discounted through
affiliation with ªQuest International.º Trip Routing
is available through Roadside Assistance by calling
1
-800-GMC-8782 (462-8782). Please be prepared
to provide your Vehicle Identification Number (VIN).
Allow five working days for fulfillment.