2002 FORD WINDSTAR towing

Seating and Safety Restraints 129
Seating 129
Safety restraints 141
Air bags 155
Child restraints 162
Driving 175
Starting 175
Brakes 179
Traction control/AdvanceTrac 182
Transmission operation 186
Vehicle loading 193
Trailer towing 195
Recreational towing 198
Roadside Emergencies 200
Hazard flasher switch 201
Fuses and relays 203
Jump starting 218
Wrecker towing 223
Customer Assistance 225
The dispute settlement board 228
Utilizing the mediation/arbitration 231
Getting assistance outside the U.S. and Canada 231
Ordering additional owner's literature 232
Reporting safety defects (U.S. only) 234
Cleaning 235
Cleaning your vehicle 235
Underbody preservation 241
Table of Contents
2

WARNING LIGHTS AND CHIMES
Some Warning Lights will show in the cluster equipped with a Message
Center as words.
Warning lights and gauges can alert you to a vehicle condition that may
become serious enough to cause expensive repairs. A warning light may
illuminate when a problem exists with one of your vehicle's functions.
Many lights will illuminate when you start your vehicle to make sure the
bulb works.If any light remains on after starting the vehicle, have
the respective system inspected immediately.
Check engine
Illuminates briefly to ensure the
system is functional. If it comes on
after the engine is started, one of
the engine's emission control
systems may be malfunctioning. The light may illuminate without a
driveability concern being noted and will not require towing.
Light turns on solid:
Temporary malfunctions may cause your light to illuminate. Examples
are:
1. The vehicle has run out of fuel.
2. Poor fuel quality or water in the fuel.
3. The fuel cap may not have been properly installed and securely
tightened.
40
4080
120
160
20020
12345
6
760
80100
120MPH RPMX1000 THEFT
TRAC
ACTIVE TRAC
OFFTEMP
H
FFUEL
E
km/h
BRAKE
mi
O/D
OFFCHECK
FUEL
CAP
Instrument Cluster
10

LIFTGATE AJAR.Displayed when the liftgate is not completely closed.
CHECK CHARGING SYSTEM.Displayed when the electrical system is
not maintaining proper voltage. If you are operating electrical accessories
when the engine is idling at a low speed, turn off as many of the
electrical loads as soon as possible. If the warning stays on or comes on
when the engine is operating at normal speeds, have the electrical
system checked as soon as possible.
LOW FUEL LEVEL.Displayed as an early reminder of a low fuel
condition.
CHECK TRANSMISSION.Indicates the transmission is not operating
properly. If this warning stays on, contact your dealer as soon as
possible.
TRANSMISSION OVERHEATED.Indicates the transmission is
overheating. This warning may appear when towing heavy loads or when
driving in a low gear at a high speed for an extended period of time.
Stop the vehicle as soon as safely possible, turn off the engine and let it
cool. Check the transmission fluid and level. Refer toTransmission
fluidin theMaintenance and specificationschapter. If the warning
stays on or continues to come on, contact your dealer for transmission
service as soon as possible.
CHECK BRAKE LAMPS. Displayed when the brake lamps are
activated and at least one is burned out. Check the lamps as soon as
possible and have the burned out lamp replaced. The center high-mount
brakelamp is not monitored.
CHECK HEADLAMPS. Displayed when the headlamps are activated
and at least one is burned out. Check the lamps as soon as possible and
have the burned out lamp replaced. Refer toReplacing headlamp bulbs
in theLightschapter.
CHECK TAIL LAMPS.Displayed when the tail lamps are activated and
at least one is burned out. Check the lamps as soon as possible and have
the burned out lamp replaced.
CHECK FRONT TURN LAMPS.Displayed when the turn signals are
activated and at least one is burned out. Check the lamps as soon as
safely possible and have the burned out lamp replaced.
CHECK REAR TURN LAMPS.Displayed when the turn signals are
activated and at least one is burned out. Check the lamps as soon as
possible and have the burned out lamp replaced.
Driver Controls
104

VEHICLE LOADING
Before loading a vehicle, familiarize yourself with the following terms:
²Base Curb Weight:Weight of the vehicle including any standard
equipment, fluids, lubricants, etc. It does not include occupants or
aftermarket equipment.
²Payload:Combined maximum allowable weight of cargo, occupants
and optional equipment. The payload equals the gross vehicle weight
rating minus base curb weight.
²GVW (Gross Vehicle Weight):Base curb weight plus payload
weight. The GVW is not a limit or a specification.
²GVWR (Gross Vehicle Weight Rating):Maximum permissable total
weight of the base vehicle, occupants, optional equipment and cargo.
The GVWR is specific to each vehicle and is listed on the Safety
Certification Label on the driver's door pillar.
²GAWR (Gross Axle Weight Rating):Carrying capacity for each axle
system. The GAWR is specific to each vehicle and is listed on the
Safety Certification Label on the driver's door pillar.
²GCW (Gross Combined Weight):The combined weight of the
towing vehicle (including occupants and cargo) and the loaded trailer.
²GCWR (Gross Combined Weight Rating):Maximum permissable
combined weight of towing vehicle (including occupants and cargo)
and the loaded trailer.
²Maximum Trailer Weight Rating:Maximum weight of a trailer the
vehicle is permitted to tow. The maximum trailer weight rating is
determined by subtracting the vehicle curb weight for any required
option weight for trailer towing and the weight of the driver from the
GCWR for the towing vehicle.
²Maximum Trailer Weight:Maximum weight of a trailer the loaded
vehicle (including occupants and cargo) is permitted to tow. It is
determined by subtracting the weight of the loaded trailer towing
vehicle from the GCWR for the towing vehicle.
²Trailer Weight Range:Specified weight range that the trailer must
fall within that ranges from zero to the maximum trailer weight rating.
Remember to figure in the tongue load of your loaded trailer when
figuring the total weight.
Driving
193

TRAILER TOWING
Trailer towing with your vehicle requires the optional trailer tow
electrical package and may require the use of an additional medium duty
trailer tow option package.
Trailer towing puts additional loads on your vehicle's engine,
transmission, axle, brakes, tires, and suspension. For your safety and to
maximize vehicle performance, be sure to use the proper equipment
while towing.
Follow these guidelines to ensure safe towing procedure:
²Stay within your vehicle's load limits. If exceeded, cargo should be
removed from the trailer and/or the vehicle until all weights are within
specified limits.
²Thoroughly prepare your vehicle for towing. Refer toPreparing to
towin this chapter.
²Use extra caution when driving while trailer towing. Refer toDriving
while you towin this chapter.
²Service your vehicle more frequently if you tow a trailer. Refer to
Special Operating Conditions in the scheduled maintenance guide.
²Do not tow a trailer until your vehicle has been driven at least 800 km
(500 miles).
²Refer to the instructions included with towing accessories for the
proper installation and adjustment specifications.
If your vehicle is equipped with the optional heavy duty trailer tow
wiring, it is pre-wired for trailer towing. An electrical connector is
provided under the instrument panel for installing a customer-supplied
electric brake controller. Another electrical connector is provided at the
hitch. This connector provides power to the trailer for taillamps, stop
and turn lamps, back up lamps, battery charge, electric brakes (when a
customer provided controller is installed) and ground. The kit included
with your vehicle provides you with adaptors to attach the brake
controller and convert the hitch connector for Class I trailer usage.
Driving
195

EngineMaximum GCWR - kg
(lbs.)Trailer weight range (0
- maximum) - kg (lbs.)
Va n
3.8L 3 175 (7 000) 0-907 (0-2 000)
Wagon
3.8L 3 175 (7 000) 0-907 (0-2 000)
3.8L with
Trailer Tow
Option3 856 (8 500) 0-1 588 (0-3 500)
Do not exceed the maximum loads listed on the Safety Compliance
Certification label. For load specification terms found on the label, refer
toVehicle loadingin this chapter. Remember to figure in the tongue
load of your loaded trailer when figuring the total weight.
Towing trailers beyond the maximum recommended gross trailer
weight exceeds the limit of the vehicle and could result in
engine damage, transmission damage, structural damage, loss of control
and personal injury.
Preparing to tow
Use the proper equipment for towing a trailer, and make sure it is
properly attached to your vehicle. See your dealer or a reliable trailer
dealer if you require assistance.
Hitches
Do not use hitches that clamp onto the vehicle bumper. Use a load
carrying hitch. You must distribute the load in your trailer so that 10% of
the total weight of the trailer is on the tongue.
Safety chains
Always connect the trailer's safety chains to the hook retainers on the
hitch. To connect the trailer's safety chains, cross the chains under the
trailer tongue and allow slack for turning corners.
If you use a rental trailer, follow the instructions that the rental agency
gives to you.
Do not attach safety chains to the bumper.
Driving
196

Trailer brakes
Electric brakes and manual, automatic or surge-type trailer brakes are
safe if installed properly and adjusted to the manufacturer's
specifications. The trailer brakes must meet local and Federal
regulations.
Do not connect a trailer's hydraulic brake system directly to your
vehicle's brake system. Your vehicle may not have enough
braking power and your chances of having a collision greatly increase.
The braking system of the tow vehicle is rated for operation at the
GVWR not GCWR.
Trailer lamps
Trailer lamps are required on most towed vehicles. Ensure that your
trailer lamps conform to local and Federal Regulations.
Do not splice or modify the vehicle electrical wiring or lamps for
trailer towing.
Your vehicle uses an advanced electronic module with ground side
switching to control and monitor your vehicle lamps. Splicing into the
wiring or attaching wiring to the vehicle bulbs will DISABLE the rear
vehicle lamps from functioning. Your lamp outage feature will also be
disabled or provide incorrect information.
Your vehicle is ready to install a Trailer Tow module that will provide the
proper communication with the vehicle electrical system so your trailer
lamps will function properly. See your dealer or trailer rental agency for
proper instructions and equipment for hooking up trailer lamps.
Driving while you tow
When towing a trailer:
²Ensure that you turn off your speed control. The speed control may
shut off automatically when you are towing on long, steep grades.
²Consult your local motor vehicle speed regulations for towing a trailer.
²Use a lower gear when towing up or down steep hills. This will
eliminate excessive downshifting and upshifting for optimum fuel
economy and transmission cooling.
²Anticipate stops and brake gradually.
Driving
197

Exceeding the GCWR rating may cause internal transmission
damage and void your warranty coverage.
Servicing after towing
If you tow a trailer for long distances, your vehicle will require more
frequent service intervals. Refer to your scheduled maintenance guide for
more information.
Trailer towing tips
²Practice turning, stopping and backing up before starting on a trip to
get the feel of the vehicle trailer combination. When turning, make
wider turns so the trailer wheels will clear curbs and other obstacles.
²Allow more distance for stopping with a trailer attached.
²If you are driving down a long or steep hill, shift to a lower gear. Do
not apply the brakes continuously, as they may overheat and become
less effective.
²The trailer tongue weight should be 10% of the loaded trailer weight.
²After you have traveled 80 km (50 miles), thoroughly check your
hitch, electrical connections and trailer wheel lug nuts.
²When stopped in traffic for long periods of time in hot weather, place
the gearshift in P (Park) and increase idle speed. This aids engine
cooling and air conditioner efficiency.
²Vehicles with trailers should not be parked on a grade. If you must
park on a grade, place wheel chocks under the trailer's wheels.
RECREATIONAL TOWING
Follow these guidelines for your specific powertrain combination to tow
your vehicle with all four wheels on the ground (such as behind a
recreational vehicle).
These guidelines are designed to ensure that your transmission is not
damaged due to insufficient lubrication.
Driving
198