2002 FORD WINDSTAR steering

²Do not operate the vehicle with a low power steering pump fluid level
(below the MIN mark on the reservoir).
If the power steering system breaks down (or if the engine is turned
off), you can steer the vehicle manually, but it takes more effort.
If the steering wanders or pulls, the condition could be caused by any of
the following:
²underinflated tire(s) on any wheel(s)
²uneven vehicle loading
²high crown in center of road
²high crosswinds
²wheels out of alignment
²loose or worn suspension components
AUTOMATIC TRANSAXLE OPERATION
Brake-shift interlock
This vehicle is equipped with a brake-shift interlock feature that prevents
the gearshift lever from being moved from P (Park) unless the brake
pedal is depressed.
If the gearshift lever cannot be moved from P (Park) with the brake
pedal depressed, it is possible that a fuse has blown or the vehicle's
brakelamps are not operating properly. Refer toFuses and relaysin the
Roadside emergencieschapter.
Do not drive your vehicle until you verify that the brakelamps
are working.
If your vehicle gets stuck in mud or snow it may be rocked out by
shifting between forward and reverse gears, stopping between shifts, in a
steady pattern. Press lightly on the accelerator in each gear.
Do not rock the vehicle if the engine is not at normal operating
temperature or damage to the transaxle may occur.
Do not rock the vehicle for more than a few minutes or damage
to the transaxle and tires may occur or the engine may overheat.
Driving
186

If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount. To obtain reimbursement
information, U.S. Ford or Mercury vehicles customers call
1-800-241-3673; Lincoln vehicle customers call 1±800±521±4140.
Canadian customers who need to obtain reimbursement information, call
1±800±665±2006.
ROADSIDE COVERAGE BEYOND BASIC WARRANTY
In the United States, you may purchase additional roadside assistance
coverage beyond this period through the Ford Auto Club by contacting
your Ford or Lincoln Mercury dealer.
Similarly in Canada, for uninterrupted Roadside Assistance coverage, you
may purchase extended coverage prior to your Basic Warranty's Roadside
Assistance expiring. For more information and enrollment, contact
1±877±294±2582 or visit our website at www.ford.ca.
HAZARD FLASHER
Use only in an emergency to warn traffic of vehicle breakdown,
approaching danger, etc. The hazard flashers can be operated when the
ignition is off.
²The hazard lights control is
located on top of the steering
column.
²Depress hazard lights control to
activate all hazard flashers
simultaneously.
²Depress control again to turn the
flashers off.
FUEL PUMP SHUT-OFF SWITCH
FUEL
RESET
The fuel pump shut-off switch is a device intended to stop the electric
fuel pump when your vehicle has been involved in a substantial jolt.
After a collision, if the engine cranks but does not start, the fuel pump
shut-off switch may have been activated.
Roadside Emergencies
201

Passenger compartment fuse panel
The fuse panel is located below and to the left of the steering wheel by
the brake pedal. Remove the panel cover to access the fuses.
To remove a fuse use the fuse puller tool provided on the fuse panel
cover.
Your vehicle is equipped with a Pull Fuse feature that when used, can
extend the duration of your battery life while your vehicle is parked for
long periods of time. This time will be increased from 31 days to 45 ± 55
days (based on option content). You should use this feature when your
vehicle will be parked for long periods of times to ensure the vehicle
starts upon your return.
The pull fuse is located under the instrument panel and is visible from
the exterior of the fuse panel cover.
The fuse holder is designed to allow you to pull the fuse (#6) from the
fuse panel circuit without having to completely remove it from the fuse
panel. The fuse and fuse holder will remain in the fuse panel.
If the fuse (#6) must be replaced, the fuse and fuse holder can be
removed by pulling it completely out from the fuse panel cover.
With the fuse (#6) removed, the following systems will not be functional:
²radio
²power sliding door(s) ± (if equipped)
²keyless entry system± (if equipped)
When the pull fuse is reinstalled, the following features will need to be
reset.
²radio pre-sets
²power sliding door(s) ± (if equipped)
Please refer to theEntertainmentchapter andPower Sliding Door
section in theDriver controlschapter for instructions to reset these
features.
Roadside Emergencies
204

Fuse/Relay
LocationFuse Amp
RatingPassenger Compartment Fuse
Panel Description
3 15A LH Power Mirror Motor, RH
Power Mirror Motor, Adjustable
Pedal Motor, Memory Module (if
equipped)
4 Ð Not Used
5 20A Console Power Point
6 15A Radio, Compact Disc Changer,
Remote Keyless Entry Module,
PSD (Power Sliding Door) Module
RH and LH, Rear Seat Radio
Controller (if equipped), Rear
Seat Entertainment Module (if
equipped)
7 15A Left Rear Turn Lamp, Right
Backup Lamp, Right Stop Lamp,
Right Rear Park Lamp, Right
License Lamp, Left License Lamp,
LH Backup Lamp
8 20A Rear Electronic Module (RHF/RH
Sliding/LH Sliding/Liftgate Door
Lock Motors, Aux. Air Blend Door
Motor, Aux. Air Mode Door
Motor)
9 10A Cluster, Powertrain Control
Module Relay (coil)
10 15A Heated Backlite Relay (coil),
Speed Control Module, ABS
Module or IVD Module, Heat Seat
Switch (RH/LH) (if equipped),
Heated Seat Module (RH/LH) (if
equipped), Cluster, Front Temp
Blend Door Actuator, Brake Shift
Interlock Solenoid, Powertrain
Control Module, Power Sliding
Door Module RH and LH, Reverse
Sensing System, Front A/C
Control Head, Steering Wheel
Angle Sensor (if equipped)
Roadside Emergencies
206

Fuse/Relay
LocationFuse Amp
RatingPower Distribution Box
Description
121 20A** Ignition Switch, Rear Defrost
Relay (coil)
122 40A** RH Power Seat Motors, RH Power
Lumbar Motor
201 Ð Not Used
202 Ð Front Wiper ON/OFF Relay
203 Ð Rear Wiper Relay
204 Ð A/C Clutch Relay
205 Ð Horn Relay
206 Ð Not Used
207 Ð Fuel Pump Relay
208 Ð Not Used
209 Ð Front Wiper Hi/Low Relay
301 Ð Starter Interrupt Relay
302 Ð High Speed Engine Cooling Fan
Relay
303 Ð Low Speed Engine Cooling Fan
Relay
304 Ð Powertrain Control Module Relay
401 Ð Not Used
501 Ð Powertrain Control Module Diode
502 Ð Not Used
503 Ð Not Used
* Mini Fuses ** Maxi Fuses
CHANGING THE TIRES
If you get a flat tire while driving, do not apply the brake heavily.
Instead, gradually decrease your speed. Hold the steering wheel firmly
and slowly move to a safe place on the side of the road. If your Low tire
warning light is on, refer toLow tire warningin theMaintenance and
specificationschapter.
Roadside Emergencies
212

CLEANING THE INSTRUMENT PANEL
Clean the instrument panel with a damp cloth, then dry with a dry cloth.
Avoid cleaners or polish that increase the gloss of the upper portion of
the instrument panel. The dull finish in this area helps protect the driver
from undesirable windshield reflection.
Do not use chemical solvents or strong detergents when cleaning
the steering wheel or instrument panel to avoid contamination of
the air bag system.
Cleaning the instrument cluster lens
Wipe the cluster area with a soft, damp cotton towel. Dry the area with a
clean, dry towel.
CLEANING SEATS EQUIPPED WITH SIDE AIR BAGS
Remove dust and loose dirt with a vacuum cleaner. In order to remove
stains and soil, clean with Extra Strength Upholstery Cleaner
(E8AZ-19523±AA).
Never saturate the seat covers with any cleaning solution.
Do not use chemical solvents or strong detergents when cleaning
the seat where the side air bag is mounted. Such products could
contaminate the side air bag system and affect performance of the side
air bag in a collision. The air bag may not function correctly and not
provide injury reduction benefits.
CLEANING THE INTERIOR FABRIC, CARPETS AND CLOTH SEATS
Remove dust and loose dirt with a vacuum cleaner. Remove light stains
and soil with Extra Strength Upholstery Cleaner (E8AZ-19523±AA).
Never saturate the seat covers with cleaning solution.
Do not use household cleaning products or glass cleaners, which
can stain and discolor the fabric and affect the flame retardent
abilities of the seat materials.
If grease or tar is present on the material, spot-clean the area first with
Spot and Stain Remover (F3AZ-19521±WA). Follow up by recleaning the
area with Extra Strength Upholstery Cleaner (E8AZ-19523±AA).
Cleaning
239

IDENTIFYING COMPONENTS IN THE ENGINE COMPARTMENT
3.8L OHV V6 engine
1. Brake fluid reservoir
2. Air filter assembly
3. Power distribution box
4. Battery
5. Automatic transmission fluid dipstick
6. Engine oil dipstick
7. Engine oil filler cap
8. Windshield washer fluid reservoir
9. Engine coolant reservoir
10. Power steering fluid reservoir
345678
91012
Maintenance and Specifications
244

²Next, at least 20 minutes driving in stop-and-go, city-type traffic with
at least four idle periods.
Allow the vehicle to sit for at least eight hours without starting the
engine. Then, start the engine and complete the above driving cycle. The
engine must warm up to its normal operating temperature. Once started,
do not turn off the engine until the above driving cycle is complete.
CHECKING AND ADDING POWER STEERING FLUID
²3.8L OHV V6 engine
Check the power steering fluid. Refer to the scheduled maintenance
guide for the service interval schedules. If adding fluid is necessary, use
only MERCONtAT F.
1. Start the engine and let it run until it reaches normal operating
temperature (the engine coolant temperature gauge indicator will be
near the center of the normal area between H and C).
2. While the engine idles, turn the steering wheel left and right several
times.
3. Turn the engine off.
Maintenance and Specifications
267