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Board membership
The Board consists of:
²three consumer representatives
²a Ford or Lincoln Mercury dealership representative
Consumer candidates for Board membership are recruited and trained by
an independent consulting firm. The dealership Board member is chosen
from Ford and Lincoln Mercury dealership management, recognized for
their business leadership qualities.
What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
²the file number assigned to your application
²the toll-free phone number of the DSB's independent administrator
Your dealership and a Ford Motor Company representative will then be
asked to submit statements.
To properly review your case, the Board needs the following information:
²legible copies of all documents and maintenance or repair orders
relevant to the case
²the year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownership license
²the date of repair(s) and mileage at the time of occurrence(s)
²the current mileage
²the name of the dealer(s) who sold or serviced the vehicle
²a brief description of your unresolved concern
²a brief summary of the action taken by the dealer(s) and Ford Motor
Company
²the names (if known) of all the people you contacted at the
dealership(s)
²a description of the action you expect to resolve your concern
Customer assistance
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6. Drive the vehicle to complete the relearning process.
²The vehicle may need to be driven to relearn the idle and fuel trim
strategy.
²If you do not allow the engine to relearn its idle trim, the idle
quality of your vehicle may be adversely affected until the idle
trim is eventually relearned.
When the battery is disconnected or a new battery installed, the
transmission must relearn its adaptive strategy. As a result of this, the
transmission may shift firmly. This operation is considered normal and
will not affect function or durability of the transmission. Over time the
adaptive learning process will fully update transmission operation to its
optimum shift feel.
If the battery has been disconnected or a new battery has been installed,
the clock and the preset radio stations must be reset once the battery is
reconnected.
²Always dispose of automotive
batteries in a responsible manner.
Follow your local authorized
standards for disposal. Call your
local authorized recycling center
to find out more about recycling
automotive batteries.
ENGINE COOLANT
Checking engine coolant
The concentration and level of engine coolant should be checked at the
mileage intervals listed in the scheduled maintenance guide. The coolant
concentration should be maintained at 50/50 coolant and water, which
equates to a freeze point of -36É C (-34É F). Coolant concentration
testing is possible with a hydrometer or antifreeze tester (such as the
Rotunda Battery and Antifreeze Tester, 014±R1060). The level of coolant
should be maintained at the ªcold fullº of ªcold fill rangeº level in the
coolant reservoir. If the level falls below, add coolant per the instructions
in theAdding Engine Coolantsection.
LEAD
RETURN
RECYCLE
Maintenance and specifications
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refill capacities ........................228
service points ..........................196
starting after a collision .........154
Engine block heater .................135
Engine fan .................................208
Engine oil ..................................197
checking and adding ..............197
dipstick ....................................197
filter, specifications ........199, 227
recommendations ...................199
refill capacities ........................228
specifications ..................229, 231
Exhaust fumes ..........................135
F
Fail safe cooling ........................207
Floor mats ...................................83
Fluid capacities .........................228
Fuel ............................................209
calculating fuel economy .......214
cap .....................................11, 211
capacity ...................................228
choosing the right fuel ...........212
comparisons with EPA fuel
economy estimates .................217
detergent in fuel .....................213
filling your vehicle
with fuel ..................209, 211, 214
filter, specifications ........214, 227
fuel pump shut-off switch .....154
gauge .........................................17
improving fuel economy ........214
low fuel warning light ..............14
octane rating ...................212, 231
quality ......................................213
running out of fuel .................213
safety information relating to
automotive fuels .....................209Fuses ..................................156±157
G
Gas cap (see Fuel cap) ......11, 211
Gas mileage (see Fuel
economy) ...................................214
Gauges .........................................16
engine coolant temperature
gauge .........................................16
fuel gauge ..................................17
odometer ...................................17
speedometer .............................17
tachometer ................................18
trip odometer ............................18
GAWR (Gross Axle Weight
Rating) .......................................146
definition .................................146
driving with a heavy load ......146
location ....................................146
GVWR (Gross Vehicle Weight
Rating) .......................................146
calculating ...............................146
definition .................................146
driving with a heavy load ......146
location ....................................146
H
Hazard flashers .........................154
Head restraints ...........................95
Headlamps ...................................49
aiming ........................................51
autolamp system .......................49
bulb specifications ....................53
daytime running lights .............49
flash to pass ..............................50
high beam .................................15
replacing bulbs .........................54
Index
239