2002 FORD THUNDERBIRD lock

GETTING ROADSIDE ASSISTANCE
To fully assist if you should have a vehicle concern, Ford Motor Company
offers a complimentary roadside assistance program. This program is
separate from the New Vehicle Limited Warranty. The service is available:
²24±hours, seven days a week
²for the Basic warranty period (Canada) or New Vehicle Limited
Warranty period (U.S.) of three years or 60 000 km (36 000 miles),
whichever comes first on Ford and Mercury vehicles, and four years or
80 000 km (50 000 miles) on Lincoln vehicles
Roadside assistance will cover:
²changing a flat tire
²jump-starts
²lock-out assistance
²limited fuel delivery*
²towing of your disabled vehicle to the nearest Ford Motor Company
dealership, or your selling dealer if within 25 kms (15.5 miles) of the
nearest Ford Motor Company dealership (one tow per disablement).
Even non-warranty related tows, like accidents or getting stuck in the
mud or snow, are covered (some exclusions apply, such as impound
towing or repossession).
* Canadian customers refer to yourRoadside Assistance supplement
for exact fuel amounts.
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, the card is
found in the Roadside Assistance book in the glove compartment.
U.S. Ford or Mercury vehicle customers who require roadside assistance,
call 1±800±241±3673; Lincoln vehicle customers call 1±800±521±4140.
Canadian customers who require roadside assistance, call 1±800±665±2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount. To obtain reimbursement
information, U.S. Ford or Mercury vehicles customers call
1-800-241-3673; Lincoln vehicle customers call 1±800±521±4140.
Canadian customers who need to obtain reimbursement information, call
1±800±665±2006.
Roadside emergencies
153

If you use the temporary spare tire continuously or do not follow
these precautions, the tire could fail, causing you to lose control
of the vehicle, possibly injuring yourself or others.
When driving with the temporary spare tiredo not:
²exceed 80 km/h (50 mph) under any circumstances
²load the vehicle beyond maximum vehicle load rating listed on the
Safety Compliance Label
²tow a trailer
²use tire chains
²drive through an automatic car wash, because of the vehicle's reduced
ground clearance
²try to repair the temporary spare tire or remove it from its wheel
²drive for long distances when the temporary-use spare is on
²operate the vehicle with more than one temporary-use spare tire
²improperly inflate the temporary-use spare
²use the wheel for any other type of vehicle
Tire change procedure
To prevent the vehicle from moving when you change a tire, be
sure the parking brake is set, then block (in both directions) the
wheel that is diagonally opposite (other side and end of the vehicle) to
the tire being changed.
If the vehicle slips off the jack, you or someone else could be
seriously injured.
1. Park on a level surface, activate
hazard flashers and set parking
brake.
2. Place gearshift lever in P (Park),
turn engine OFF, and block the
diagonally opposite wheel.
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3. Lift the trunk cargo cover and
remove the spare tire, jack andtool
bag with lug wrench.
4. Loosen each wheel lug nut
one-half turn counterclockwise but
do not remove them until the wheel
is raised off the ground.
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166

5. Put the jack in the jack notch
next to the tire you are changing.
Turn the jack handle clockwise until
the wheel is completely off the
ground.
Never use the rear differential
as a jacking point.
To lessen the risk of
personal injury, do not put
any part of your body under the
vehicle while changing a tire. Do
not start the engine when your
vehicle is on the jack. The jack is
only meant for changing the tire.
6. Remove the lug nuts with the lug wrench.
7. Replace the flat tire with the spare tire, making sure the valve stem is
facing outward. Reinstall lug nuts until the wheel is snug against the hub.
Do not fully tighten the lug nuts until the wheel has been lowered.
If you are using the temporary tire, the lug nut washers will not appear
to be flush with the rim. This is normal only when using the temporary
spare tire.
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8. Lower the wheel by turning the jack handle counterclockwise.
9. Remove the jack and fully tighten
the lug nuts in the order shown.
NOTE: The jack cannot be
properly stowed when a full size
tire is placed here. Secure the
jack and the temporary spare
tire as shown after the flat tire
has been fixed.
10. Put flat tire, jack away. Stow the
lug wrench in the bag along side of
the tire. Make sure jack is fastened
so it does not rattle when you drive.
11. Unblock the wheels.
1
4 3
2 5
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Anti-theft lug nuts (if equipped)
If your vehicle is equipped with this feature, one of the lug nuts on each
wheel must be removed and replaced with a special key. The key and
registration card are attached to the lug wrench and stored with the
spare tire. If you lose the key, send the registration card to the
manufacturer (not the dealer) to get a replacement key. If the lug
wrench/lug nut key assembly is lost, see your nearest Ford or Lincoln
Mercury dealer who has access to the master set of keys.Do not use an
impact wrench with the anti-theft key.
To remove the anti-theft lug nut:
1. Insert the key over the locking
lug nut. Make sure you hold the key
square to the lug nut. If you hold
the key at an angle, you could
damage the key and the lug nut.
2. Place the lug nut wrench over the lug nut key and apply pressure on
the key with the wrench.
3. Turn the wrench in a counterclockwise direction to remove the lug
nut.
To install the anti-theft lug nut:
1. Insert the key over the locking lug nut.
2. Place the lug nut wrench over the lug nut key and apply pressure on
the key with the wrench.
3. Install the lug nut by turning the wrench clockwise.
JUMP STARTING YOUR VEHICLE
The gases around the battery can explode if exposed to flames,
sparks, or lit cigarettes. An explosion could result in injury or
vehicle damage.
Batteries contain sulfuric acid which can burn skin, eyes, and
clothing, if contacted.
Do not attempt to push-start your vehicle. Automatic
transmissions do not have push-start capability; also, the
catalytic conveter may become damaged.
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169

²Never spray a hot engine with cold water, as damage to the
engine block or engine components may occur.
²Use caution when using a self-serve power washer (1000psi maximum
pressure) to clean the engine, as the high-pressure fluid could
penetrate the sealed parts and cause damage.
²Never apply anything to any exposed belts in the engine
compartment, including the belt dressing.
For general cleaning of the engine and engine compartment, spray
Engine Shampoo and Degreaser (FYAZ-19A536±A) on all parts that
require cleaning and pressure rinse the area with cool water.
²Cover the highlighted areas to prevent water damage when cleaning
the engine.
²Never wash or rinse the engine while it is running; water in the
running engine may cause internal damage.
WASHING NON-PAINTED PLASTIC EXTERIOR PARTS
Use Detail Wash (ZC-3±A) for routine cleaning.
Cleaning
189

SERVICE RECOMMENDATIONS
To help you service your vehicle:
²We highlight do-it-yourself items in the engine compartment for easy
location.
²We provide a scheduled maintenance guide which makes tracking
routine service easy.
If your vehicle requires professional service, your dealership can provide
the necessary parts and service. Check yourWarranty Guideto find out
which parts and services are covered.
Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications. Motorcraft parts are designed and built to
provide the best performance in your vehicle.
PRECAUTIONS WHEN SERVICING YOUR VEHICLE
Be especially careful when inspecting or servicing your vehicle.
²Do not work on a hot engine.
²When the engine is running, keep loose clothing, jewelry or long hair
away from moving parts.
²Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
²Keep all lit cigarettes, open flames and other lit material away from
the battery and all fuel related parts.
If you disconnect the battery, the engine must ªrelearnº its idle
conditions before your vehicle will drive properly, as explained in the
Batterysection in this chapter.
Working with the engine off
1. Set the parking brake and ensure the gearshift is securely latched in P
(Park).
2. Turn off the engine and remove the key.
3. Block the wheels to prevent the vehicle from moving unexpectedly.
Working with the engine on
1. Set the parking brake and ensure the gearshift is securely latched in P
(Park).
2. Block the wheels to prevent the vehicle from moving unexpectedly.
Note:Do not start your engine with the air cleaner removed and do not
remove it while the engine is running.
Maintenance and specifications
195