2002 FORD EXPLORER SPORT towing

causing internal transmission damage. Replace the rear axle lubricant
any time the axle has been submerged in water.
Disconnect the wiring to the trailer before backing the trailer into the
water. Reconnect the wiring to the trailer after the trailer is removed
from the water.
RECREATIONAL TOWING
An example of recreational towing is towing your vehicle behind a
motorhome. The following recreational towing guidelines are designed to
ensure that your transmission is not damaged.
ALL REAR WHEEL DRIVE (RWD) VEHICLES WITH AUTOMATIC
TRANSMISSIONS:
•Place the transmission in N (Neutral).
•Maximum speed is 56 km/h (35 mph).
•Maximum distance is 80 km (50 miles).
If a distance of 80 km (50 miles) or a speed of 56 km/h (35 mph)
must be exceeded, you must disconnect the driveshaft. Ford
recommends the driveshaft be removed/installed only by a
qualified technician. Improper removal/installation of the
driveshaft can cause transmission fluid loss, damage to the
driveshaft and internal transmission components.
In case of a roadside emergency with a disabled vehicle (without access
to wheel dollies, a car hauling trailer or a flatbed transport vehicle), your
vehicle can be flat towed (all wheels on the ground) under the following
conditions:
•Release the parking brake.
•Turn the ignition to the OFF position.
•Place the transmission in N (Neutral).
•Do not exceed a distance of 80 km (50 miles).
•Do not exceed 56 km/h (35 mph) vehicle speed.
RWD VEHICLES WITH 4X4 ELECTRONIC SHIFT TRANSFER CASE
AND AUTOMATIC TRANSMISSION:
4x4 vehicles with electronic shift on the fly cannot be towed with any
wheels on the ground (with the exception of moving it as a disabled
vehicle off the road out of traffic).
Driving
110

GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the New Vehicle Limited Warranty period of three years or 60 000
km (36 000 miles), whichever occurs first on Ford and Mercury
vehicles, and four years or 80 000 km (50 000 miles) on Lincoln
vehicles*.
Roadside assistance will cover:
•changing a flat tire
•jump-starts
•lock-out assistance
•limited fuel delivery*
•towing of your disabled vehicle to the nearest Ford Motor Company
dealership, or your selling dealer if within 25 kms (15.5 miles) of the
nearest Ford Motor Company dealership (one tow per disablement).
Even non-warranty related tows, like accidents or getting stuck in the
mud or snow, are covered (some exclusions apply, such as impound
towing or repossession).
* Canadian customers refer to your Owner Information Guide for exact
fuel amounts.
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, the card is
found in the Roadside Assistance book in the glove compartment.
U.S. Ford or Mercury vehicle customers who require roadside assistance,
call 1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140.
Canadian customers who require roadside assistance, call
1–800–665–2006.
Roadside Emergencies
111

To lessen the risk of
personal injury, do not put
any part of your body under the
vehicle while changing a tire. Do
not start the engine when your
vehicle is on the jack. The jack is
only meant for changing the tire.
•Never use the differential as a
jacking point.
5. Remove the wheel lug nuts with the lug nut wrench.
6. Replace the flat tire with the spare tire, making sure the valve stem is
facing outward. Reinstall the lug nuts (cone side in) until the wheel is
snug against the hub. Do not fully tighten the lug nuts until the wheel
has been lowered.
7. Lower the wheel by turning the jack handle counterclockwise.
8. Remove the jack and fully tighten
the lug nuts in the order shown.
9. Stow the flat tire. Refer to
Stowing the spare tire.
10. Stow the jack and lug nut
wrench. Make sure the jack is
fastened so it does not rattle when
you drive.
11. Unblock the wheels.
JUMP STARTING
The gases around the battery can explode if exposed to flames,
sparks, or lit cigarettes. An explosion could result in injury or
vehicle damage.
Note:Do not push start your vehicle. You could damage the catalytic
converter.
Batteries contain sulfuric acid which, if you come in contact
with, burns skin, eyes and clothing.
1
4 3
2 5
Roadside Emergencies
125

WRECKER TOWING
For towing, contact a professional towing service or your roadside
assistance center.
Ford recommends your vehicle be towed with a wheel lift or flatbed. Do
not tow with a slingbelt. Ford Motor Company has not approved a
slingbelt towing procedure.
Roadside Emergencies
127

In some states (in the U.S.) you must directly notify Ford in writing
before pursuing remedies under your state’s warranty laws. Ford is also
allowed a final repair attempt in some states.
In the United States, a warranty dispute must be submitted to the
Dispute Settlement Board before taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by state law, before pursuing
replacement or repurchase remedies provided by certain state laws. This
dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
•Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
•Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Please contact
your dealer for further information. Since this information is subject to
change, please ask your dealer for complete details about Ford Extended
Service Plan coverage options, or visit the Ford ESP website at
www.ford-esp.com.
Customer Assistance
130

Headlamps
aiming ........................................25
autolamp system .......................24
flash to pass ..............................25
high beam .................................25
Heating
heating and air conditioning
system .......................................22
I
Ignition .................................86, 172
Infant seats (see Safety seats)...80
Instrument panel
cleaning ...................................140
cluster ..........................................8
K
Keyless entry system .................51
Keys
positions of the ignition ...........86
L
Lamps
autolamp system .................24, 37
bulb replacement
specifications chart ..................28
fog lamps ...................................24
high beams ................................25
instrument panel, dimming .....25
interior lamps ...........................27
Liftgate ........................................46
Lights, warning and indicator ......8
anti-lock brakes (ABS) ............90
Load limits .................................103
GAWR ......................................103
GVWR ......................................103
trailer towing ..........................103Loading instructions .................105
Locks
childproof ..................................47
Lubricant specifications ...170, 172
Lumbar support, seats .........57–58
M
Manual transmission ...................96
fluid capacities ........................167
lubricant specifications ..........172
reverse .......................................97
Mirrors
automatic dimming rearview
mirror ........................................38
fold away ...................................38
side view mirrors (power) .......38
Moon roof ....................................41
Motorcraft parts ........................167
P
Parking brake ..............................91
Parts (see Motorcraft parts) ....167
Power steering ............................91
fluid, refill capacity ................167
fluid, specifications .........170, 172
Preparing to drive your
vehicle ..........................................92
R
Radio ......................................14, 18
Remote entry system
locking/unlocking doors ...........47
Roadside assistance ..................111
Index
180

S
Safety belts (see Safety
restraints) ..............................60–64
Safety defects, reporting ..........136
Safety restraints ....................60–64
belt minder ...............................66
cleaning the safety belts ..........69
extension assembly ..................69
for adults .............................61–64
for children ...............................77
warning light and chime ..........65
Safety seats for children ............80
Seat belts (see Safety
restraints) ....................................60
Seats ............................................55
child safety seats ......................80
Spark plugs,
specifications .....................167, 172
Specification chart,
lubricants ...........................170, 172
Speed control ..............................39
Starting your vehicle ......86–87, 89
Steering wheel
tilting .........................................33
T
Tires ...................................162–163
tire grades ...............................163treadwear ................................163
Towing .......................................105
recreational towing .................110
trailer towing ..........................105
Traction-lok rear axle .................92
Transmission ...............................93
fluid, checking and adding
(manual) .................................161
fluid, refill capacities ..............167
lubricant specifications...170, 172
manual operation ......................96
Turn signal ..................................27
V
Vehicle dimensions ...................172
Vehicle Identification Number
(VIN) ..........................................174
Vehicle loading ..........................103
Ventilating your vehicle .............90
W
Warning lights (see Lights) .........8
Water, Driving through .............103
Windows
power .........................................37
Windshield washer fluid and
wipers ..........................................32
replacing wiper blades .............33
Index
181