2002 FORD EXPEDITION ESP

Starting the engine
Note:Whenever you start your vehicle, release the key as soon as the
engine starts. Excessive cranking could damage the starter.
1. Turn the key to 5 (START)
without pressing the accelerator
pedal and release as soon as the
engine starts. The key will return to
4 (ON).
2. If the temperature is above ±12É
C (10É F) and the engine does not
start within five seconds on the first
try, turn the key to OFF, wait 10
seconds and try again.
3. If the temperature is below -12É C (10É F) and the engine does not
start in 15 seconds on the first try, turn the key OFF and wait 10
seconds and try again. If the engine does not start in two attempts, press
the accelerator pedal all the way to floor and hold. Turn the key to
START position.
4. When the engine starts, release the key, then release the accelerator
pedal gradually as the engine speeds up.
5. After idling for a few seconds, apply the brake and release the parking
brake.
Using the engine block heater (if equipped)
An engine block heater warms the engine coolant, which improves
starting, warms up the engine faster and allows the heater-defroster
system to respond quickly. Use of an engine block heater is strongly
recommended if you live in a region where temperatures reach -23É C
(-10É F) or below.
For best results, plug the heater in at least three hours before starting
the vehicle. Using the heater for longer than three hours will not harm
the engine, so the heater can be plugged in the night before starting the
vehicle.
To prevent electrical shock, do not use your heater with
ungrounded electrical systems or two-pronged (cheater)
adapters.
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2
1
5
4
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REVERSE SENSING SYSTEM (IF EQUIPPED)
The reverse sensing system (RSS) sounds a tone to warn the driver of
obstacles near the rear bumper when the reverse gear is selected.
To help avoid personal injury, please read and understand the
limitations on the reverse sensing system described below.
Reverse sensing is only an assist for some (generally large and fixed)
objects when moving in reverse on a flat surface at ªparking speedsº of
approximately 4.8 km/h (3 mph) or less. The weather may also affect
the function of RSS. RSS may have reduced performance, or be
activated in inclement weather. It is the driver's responsibility for
ensuring that their path is clear when operating the vehicle.
To help avoid personal injury, always use caution when in
reverse and when using the reverse sensing system.
This system is not designed to prevent contact with small or
moving objects. The system is designed to provide a warning to
assist the driver in detecting large stationary objects to avoid damaging
the vehicle. The system may not detect smaller objects, particularly
those close to the ground.
The RSS will assist the driver in detecting certain objects while the
vehicle slowly moves in reverse at speeds less than 4.8 km/h (3 mph).
The RSS is not effective at speeds greater than 4.8 km/h (3 mph) and
may not detect certain angular or moving objects.
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165

Shifting to A4WD
Move the 4WD control back to
A4WD at a stop or at speeds up to
88 km/h (55 mph).
Driving off-road with truck and utility vehicles
4WD vehicles are specially equipped for driving on sand, snow, mud and
rough terrain and have operating characteristics that are somewhat
different from conventional vehicles, both on and off the road.
How your vehicle differs from other vehicles
Truck and utility vehicles can differ from some other vehicles. Your
vehicle may be higher to allow it to travel over rough terrain without
getting hung up or damaging underbody components.
The differences that make your vehicle so versatile also make it handle
differently than an ordinary passenger car.
Maintain steering wheel control at all times, especially in rough terrain.
Since sudden changes in terrain can result in abrupt steering wheel
motion, make sure you grip the steering wheel from the outside. Do not
grip the spokes.
Drive cautiously to avoid vehicle damage from concealed objects such as
rocks and stumps.
You should either know the terrain or examine maps of the area before
driving. Map out your route before driving in the area. To maintain
steering and braking control of your vehicle, you must have all four
wheels on the ground and they must be rolling, not sliding or spinning.
Basic operating principles
²Do not use 4WD on dry, hard surfaced roads (except models equipped
with Auto 4WD). This may damage the drivelines and axles.
4HA4WD4L
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169

²In the event of an emergency stop, avoid skidding the tires and do not
attempt any sharp steering wheel movements.
²If the vehicle goes from one type of surface to another (i.e., from
concrete to gravel) there will be a change in the way the vehicle
responds to a maneuver (steering, acceleration or barking). Again,
avoid these abrupt inputs.
Parking
On some 4WD vehicles, when the transfer case is in the N (Neutral)
position, the engine and transmission are disconnected from the rest of
the driveline. Therefore, the vehicle is free to roll even if the automatic
transmission is in P (Park) or the manual transmission is in gear. Do not
leave the vehicle unattended with the transfer case in N (Neutral)
position. Always set the parking brake fully and turn off the ignition
when leaving the vehicle.
4WD Systems (if equipped)
4WD (when you select the 4WD mode), uses all four wheels to power
itself. This increases traction, enabling you to drive over terrain and road
conditions that a conventional two-wheel drive vehicle can't.
Power is supplied to all four wheels
through a transfer case. On 4WD
vehicles, the transfer case allows
you to select 4WD when necessary.
Information on transfer case
operation and shifting procedures
can be found in theDriving
chapter. Information on transfer
case maintenance can be found in theMaintenance and specifications
chapter. You should become thoroughly familiar with this information
before you operate your vehicle.
Normal characteristics
On some 4WD models, the initial shift from two-wheel drive to 4x4 while
the vehicle is moving can cause some momentary clunk and ratcheting
sounds. This is the front drivetrain coming up to speed and the
automatic locking hubs engaging and is not cause for concern.
Driving
171

ªTread Lightlyº is an educational
program designed to increase public
awareness of land-use regulations
and responsibilities in our nations
wilderness areas. Ford joins the U.S.
Forest Service and the Bureau of Land Management in encouraging you
to help preserve our national forest and other public and private lands by
ªtreading lightly.º
Driving on hilly or sloping terrain
Although natural obstacles may make it necessary to travel diagonally up
or down a hill or steep incline, you should always try to drive straight up
or straight down.Avoid driving crosswise or turning on steep
slopes or hills. A danger lies in losing traction, slipping sideways and
possibly rolling over. Whenever driving on a hill, determine beforehand
the route you will use. Do not drive over the crest of a hill without
seeing what conditions are on the other side. Do not drive in reverse
over a hill without the aid of an observer.
When climbing a steep slope or hill,
start in a lower gear rather than
downshifting to a lower gear from a
higher gear once the ascent has
started. This reduces strain on the
engine and the possibility of stalling.
If you do stall out, do not try to
turn around because you might roll
over. It is better to back down to a
safe location.
Apply just enough power to the wheels to climb the hill. Too much
power will cause the tires to slip, spin or lose traction, resulting in loss of
vehicle control.
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173

Each day before you drive, check
your tires. If one looks lower than
the others, use a tire gauge to check
pressure of all tires, and adjust if
required. Check tire pressure with a
tire gauge every few weeks
(including spare). Safe operation
requires tires that are neither
underinflated nor overloaded.
Periodically inspect the tire treads and remove stones, nails, glass or
other objects that may be wedged in the tread grooves. Check for holes
or cuts that may permit air leakage from the tire and make necessary
repairs.
Inspect the tire side walls for cuts, bruises and other damage. If internal
damage to the tire is suspected, have the tire demounted and inspected
in case it needs to be repaired or replaced.
Maintenance and Modifications
The suspension and steering systems on your vehicle have been designed
and tested to provide both reasonably safe, predictable performance
whether loaded or empty and durable load carrying capability. For this
reason, Ford strongly recommends that you do not make modifications
such as adding or removing parts (such as lift kits or stabilizer bars) or
by using replacement parts not equivalent to the original factory
equipment.
Any modifications to a vehicle that raise the center of gravity can make
it more likely the vehicle will roll over as a result of a loss of control.
Ford recommends that caution be used with any vehicle equipped with a
high load or device (such as ladder racks or pickup box cover).
Failure to maintain your vehicle properly may void the warranty, increase
your repair cost, reduce vehicle performance and operational capabilities
and adversely affect driver and passenger safety. Frequent inspection of
vehicle chassis components is recommended if the vehicle is subjected to
heavy off-road usage.
DRIVING THROUGH WATER
Do not drive quickly through standing water, especially if the depth is
unknown. Traction or brake capability may be limited and if the ignition
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In some states (in the U.S.) you must directly notify Ford in writing
before pursuing remedies under your state's warranty laws. Ford is also
allowed a final repair attempt in some states.
In the United States, a warranty dispute must be submitted to the
Dispute Settlement Board before taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by state law, before pursuing
replacement or repurchase remedies provided by certain state laws. This
dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
²Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
²Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Please contact
your dealer for further information. Since this information is subject to
change, please ask your dealer for complete details about Ford Extended
Service Plan coverage options, or visit the Ford ESP website at
www.ford-esp.com.
Customer assistance
210

UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
In those cases where you continue to feel that the efforts by Ford and
the dealer to resolve a factory-related vehicle service concern have been
unsatisfactory, Ford of Canada participates in an impartial third party
mediation/arbitration program administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight-forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final; the arbitrator's
award is binding both to you and Ford of Canada.
CAMVAP services are available in all territories and provinces. For more
information, without charge or obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a district or
owner relations/customer relationship office.
The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper fuel.
In the United States, using leaded fuel may also result in difficulty
importing your vehicle back into the U.S.
If your vehicle must be serviced while you are traveling or living in
Central or South America, the Caribbean, or the Middle East, contact the
nearest Ford dealership. If the dealership cannot help you, write or call:
Customer assistance
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