2002 FORD E SERIES length

WINDSHIELD WIPER/WASHER CONTROLS
Rotate the windshield wiper control
to the desired interval, low or high
speed position.
The bars of varying length are for
intermittent wipers. When in this
position rotate the control upward
for fast intervals and downward for
slow intervals.
Push the control on the end of the
stalk to activate washer. Push and
hold for a longer wash cycle. The
washer will automatically shut off
after ten seconds of continuous use.
Windshield wiper blades
Check the wiper blades at least twice a year or when they seem less
effective. Substances such as tree sap and some hot wax treatments used
by commercial car washes reduce the effectiveness of wiper blades.
Checking the wiper blades
If the wiper blades do not wipe properly, clean both the windshield and
wiper blades using undiluted windshield wiper solution or a mild
detergent. Rinse thoroughly with clean water. To avoid damaging the
blades, do not use fuel, kerosene, paint thinner or other solvents.
Driver controls
94

Always transport children 12 years old and under in the back
seat and always properly use appropriate child restraints.
Combination lap and shoulder belts
1. Insert the belt tongue into the
proper buckle (the buckle closest to
the direction the tongue is coming
from) until you hear a snap and feel
it latch. Make sure the tongue is
securely fastened in the buckle.
2. To unfasten, push the release
button and remove the tongue from
the buckle.
The front and rear outboard safety restraints in the vehicle are
combination lap and shoulder belts. The front passenger and rear seat
outboard safety belts have two types of locking modes described below:
Vehicle sensitive mode
The vehicle sensitive mode is the normal retractor mode, allowing free
shoulder belt length adjustment to your movements and locking in
response to vehicle movement. For example, if the driver brakes
suddenly or turns a corner sharply, or the vehicle receives an impact of
approximately 8 km/h (5 mph) or more, the combination safety belts will
lock to help reduce forward movement of the driver and passengers.
Seating and safety restraints
122

Insert the tongue into the correct
buckle (the buckle closest to the
direction the tongue is coming
from). To lengthen the belt, turn the
tongue at a right angle to the belt
and pull across your lap until it
reaches the buckle. To tighten the
belt, pull the loose end of the belt
through the tongue until it fits
snugly across the hips.
Shorten and fasten the belt when
not in use.
Safety belt warning light and indicator chime
The seat belt warning light illuminates in the instrument cluster and a
chime sounds to remind the occupants to fasten their safety belts.
Seating and safety restraints
126

UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA
ONLY)
In those cases where you continue to feel that the efforts by Ford and
the dealer to resolve a factory-related vehicle service concern have been
unsatisfactory, Ford of Canada participates in an impartial third party
mediation/arbitration program administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight-forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final; the arbitrator's
award is binding both to you and Ford of Canada.
CAMVAP services are available in all territories and provinces. For more
information, without charge or obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a district or
owner relations/customer relationship office.
The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel.
In the United States, using leaded fuel may also result in difficulty
importing your vehicle back into the U.S.
Customer assistance
203

Fluid Ford Part
NameApplication Capacity
Fuel tank N/A All regular and
extended length
vans and wagons132.4L (35.0
gallons)
138 inch
wheelbase
(except E-Super
Duty)140.0L (37.0
gallons)
158 inch
wheelbase
(except E-Super
Duty)140.0L (37.0
gallons)
5
176 inch
wheelbase
(except E-Super
Duty)140.0L (37.0
gallons)
158 inch and
176 inch
wheelbase
(E-Super Duty)208.0L (55 .0
gallons)
Transmission
fluid
6Motorcraft
MERCONtV
AT FAutomatic
(4R70W)13.2L (13.9
quarts)7
Motorcraft
MERCONtAT FAutomatic
(4R100 except
E-Super Duty)16.1L (17.0
quarts)7
Automatic
(4R100 E-Super
Duty)16.7L (17.7
quarts)7
Windshield
washer fluidUltra-Clear
Windshield
Washer
ConcentrateAll 4.0L (4.2
quarts)
1Add the coolant type originally equipped in your vehicle.
Maintenance and specifications
256

VEHICLE DIMENSIONS
Van/wagon models
E-150 E-250 E-350
(1) Overall height 2 055 mm (80.9
in)2 118 mm (83.4
in)2 136 mm
(84.1 in)
(2) Track front/rear 1 763 mm (69.4 in)/ 1 702 mm (67.0 in)
(3) Overall width
(excluding mirrors)2 014 mm (79.3 in)
(4) Wheelbase 3 505 mm (138 in)
(5) Overall length Regular van, 5 382 mm (211.9 in)
Extended, 5 890 mm (231.9 in)
3
2
1
Maintenance and specifications
261

E-250 E-350 E-Super Duty
(4) Wheelbase 3 149.6 mm
(124 in)3 505 mm
(138 in)
4 013 mm
(158 in)
4 470 mm
(176 in)4 013 mm
(158 in)
4 470 mm
(176 in)
(5) Overall
lengthRefer to Body Builder for specifications.
VEHICLE IDENTIFICATION NUMBER
Complete Ford built vehicles
The vehicle identification number is attached to your vehicle in the
following places:
²On the metal tag attached to the top of the instrument panel on the
driver's side.
²On the certification label. This
label is required by the National
Highway Traffic Safety
Administration and is made of
special material. If it is tampered
with, it will be destroyed or a
destruction pattern will appear.
Certification label for incomplete vehicles
On completed derivations of incomplete vehicles, the certification label is
affixed at a location determined by a subsequent stage manufacturer of
the completed vehicle. In these cases the completed vehicle is
manufactured in two or more stages by two or more separate
manufacturers.
Maintenance and specifications
263

FORD ACCESSORIES FOR YOUR VEHICLE
A wide selection of genuine Ford accessories are available for your
vehicle through your local authorized Ford, Lincoln, Mercury or Ford of
Canada dealer. These quality accessories have been specifically
engineered to fulfill your automotive needs; they are custom designed to
complement the style and aerodynamic appearance of your vehicle. In
addition, each accessory is made from high quality materials and meets
or exceeds Ford's rigorous engineering and safety specifications. Ford
Motor Company will repair or replace any properly dealer-installed Ford
accessory found to be defective in factory-supplied materials or
workmanship during the warranty period, as well as any component
damaged by the defective accessory. The accessory will be warranted for
whichever provides you the greatest benefit:
²12 months or 20 000 km (12 000 miles) (whichever occurs first), or
²The remainder of your new vehicle limited warranty.
This means that genuine Ford accessories purchased along with your
new vehicle and installed by the dealer are covered for the full length of
your New Vehicle's Limited Warranty Ð 3 years or 60 000 km
(36 000 miles) (whichever occurs first). Contact your dealer for details
and a copy of the warranty.
Not all accessories are available for all models.
Vehicle Security
Styled wheel locks
Vehicle security systems
Comfort and convenience
Air conditioner
Engine block heaters
Remote start
Tire step
Travel equipment
Auto head lamps with DRL
Bicycle rack
Cell phone holder
Accessories
264