2002 FORD E-250 ECU

Second row bucket seats (Chateau Quads)
The tether strap can be attached
directly to the tether bracket under
the back edge of the seat cushion.
1. Position the child safety seat on
the second row left hand or right
hand bucket seat.
2. Route the child safety tether
strap over the back of the left hand
or right hand second row bucket
seat.
3. Clip the tether strap hook to the
seat pedestal at the location shown.
4. Refer to the instructions in this section underInstalling child safety
seats in combination lap and shoulder belt seating positionsto
secure the child safety seat.
5. Tighten the child safety seat tether strap according to the
manufacturer’s instructions.
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Second, Third and Fourth row three passenger bench seats
The tether strap can be attached
directly to the tether bracket
provided under the back edge of the
seat cushion.
1. For second row 3–Passenger bench seat, place the child safety seat on
the left hand outboard position, the center position, or the right hand
outboard position as desired.
For third row or fourth row 3–Passenger bench seat, place the child
safety seat on the center position.
2. Route the child safety tether
strap over the back of 3–Passenger
bench seat.
3. Clip the tether strap hook to the
tether bracket mounted under rear
rail of seat cushion frame.
4. Refer to the instructions in this section underinstalling child safety
seats in combination lap and shoulder belt seating positionsto
secure the child safety seat.
5. Tighten the child safety seat tether strap according to the
manufacturer’s instructions.
For additional important safety information on the proper use of seat
belts, child seats and infant seats, please read the entireSeating and
Safety Restraintschapter in this Owner’s Guide.
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If the parking brake is fully released, but the brake warning lamp
remains illuminated, the brakes may not be working properly.
See your dealer or a qualified service technician.
Driving with a 4–speed automatic transmission
Understanding gearshift positions
To put your vehicle in gear, start the engine, depress the brake pedal,
then move gearshift lever out of P (Park).
Hold the brake pedal down while you move the gearshift lever
from P (Park) to another position. If you do not hold the brake
pedal down, your vehicle may move unexpectedly and injure someone.
P (Park)
Always come to a complete stop
before shifting into P (Park). Make
sure the gearshift lever is securely
latched in P (Park). This position
locks the transmission and prevents
the rear wheels from turning.
Always set the parking brake fully and make sure the gearshift
lever is latched in P (Park). Turn off the ignition whenever you
leave your vehicle.
R (Reverse)
With the gearshift lever in R
(Reverse), the vehicle will move
backward. Always come to a
complete stop before shifting into
and out of R (Reverse).
N (Neutral)
With the gearshift lever in N
(Neutral), the vehicle can be started
and is free to roll. Hold the brake
pedal down while in this gear.
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To remove the spare tire:
1. Open the rear doors and remove
the thumb screw and anti-theft
bracket. If finger pressure will not
remove the thumb screw, use the
lug wrench to loosen the screw.
2. Remove the access cover from
the rubber strip behind the left
door.
3. Remove the jack handle from the
right side compartment and insert
the tip of the jack handle through
the access hole and into the tube.
4. Turn the jack handle
counterclockwise until the cable is
slack and the tire can be slid from
under the vehicle.
5. Remove the retainer from the
spare tire.
To stow the cable retainer with the spare removed, turn the jack handle
clockwise until all slack is removed.
To stow the spare tire:
1. Lay the tire on the ground under the rear of the vehicle with the valve
stem facing up.
Stow aluminum wheels with valve stem facing down.
2. Install the retainer through the center of the wheel.
3. Raise the tire by turning the jack
handle clockwise. Continue until the
lift mechanism“clicks”.
4. Make sure the tire is tightly
seated under the vehicle by pushing
against the tire. Retighten as
necessary.
5. Replace the access cover,
anti-theft bracket and thumb screw.
Use finger pressure only to secure the thumb screw.
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Make sure the spare tire and jacking equipment are stowed and
secured in the proper storage location.
Never run the engine with one wheel off the ground.
Tire change procedure
Preparing to change the tire
To prevent the vehicle from moving when you change a tire, be
sure the parking brake is set, then block (in both directions) the
wheel that is diagonally opposite (other side and end of the vehicle) to
the tire being changed.
1. Park on a level surface.
2. Activate the warning flashers.
3. Place the gearshift in P (Park).
4. Apply the parking brake and turn
the engine off.
5. Block the wheel that is diagonally
opposite the tire you are changing.
On E-450 vehicles, the parking
brake is on the transmission.
Therefore, the vehicle will not be
prevented from moving when a rear
wheel is lifted, even if the parking brake is applied. Be sure to block both
directions of the wheel that is diagonally opposite to the wheel that is
being lifted.
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GETTING THE SERVICES YOU NEED
At home
Ford Motor Company and Ford of Canada have authorized dealerships to
service your vehicle. It is preferred that you return to the authorized
dealer where your vehicle was purchased when warranty repairs are
needed. However, you may also take your vehicle to another Ford Motor
Company or Ford of Canada dealership authorized for warranty repairs.
Certain warranty repairs require special training though, so not all
dealers are authorized to perform all warranty repairs. That means that
depending on the warranty repair needed, the vehicle may need to be
taken to another dealer. If a particular dealership cannot assist you, then
contact the Customer Relationship Center.
If you have questions or concerns, or are unsatisfied with the service you
are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing dealership.
2. If your inquiry or concern remains unresolved, contact the Sales
Manager or Service Manager at the dealership.
3. If the inquiry or concern cannot be resolved at the dealership level,
please contact the Ford Customer Relationship Center.
Away from home
If you own a Ford or Mercury vehicle and are away from home when
your vehicle needs service, or if you need more help than the dealership
could provide, after following the steps described above, contact the
Ford Customer Relationship Center to find an authorized dealership to
help you.
In the United States:
Ford Motor Company
Customer Relationship Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
www.ford.com
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In Canada:
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
www.ford.ca
If you own a Lincoln vehicle and are away from home when your vehicle
needs service, or if you need more help than the dealership could
provide, after following the steps described above, contact the Ford
Customer Relationship Center to find an authorized dealership to help
you.
In the United States:
Ford Motor Company
Customer Relationship Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
1-800-521-4140
(TDD for the hearing impaired: 1-800-232-5952)
www.ford.com
In Canada:
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
www.ford.ca
In order to help you service your Ford or Lincoln Mercury vehicle, please
have the following information available when contacting a Customer
Relationship Center:
•Your telephone number (home and business)
•The name of the dealer and the city where the dealership is located
•The year and make of your vehicle
•The date of vehicle purchase
•The current odometer reading
•The vehicle identification number (VIN)
If you still have a complaint involving a warranty dispute, you may wish
to contact the Dispute Settlement Board (U.S.).
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Oral presentations
If you would like to make an oral presentation, indicate YES to question
6 on the application. While it is your right to make an oral presentation
before the Board, this is not a requirement and the Board will decide the
case whether or not an oral presentation is made. An oral presentation
may be requested by the Board as well.
Making a decision
Board members review all available information related to each
complaint, including oral presentations, and arrive at a fair and impartial
decision. Board review may be terminated at any time by either party.
Every effort is made to decide the case within 40 days of the date that
all requested information is received by the Board. Since the Board
generally meets once a month, it may take longer for the Board to
consider some cases.
After a case is reviewed, the Board mails you a decision letter and a
form on which to accept or reject the Board’s decision. The decisions of
the Board are binding on Ford (and, in some cases, on the dealer) but
not on consumers who are free to pursue other remedies available to
them under state or federal law.
To request a DSB Brochure/Application
For a brochure/application, speak to your dealer or write/call to the
Board at the following address/phone number:
Dispute Settlement Board
P.O. Box 5120
Southfield, MI 48086–5120
1–800–428–3718
You may also contact the North American Customer Relationship Center
at 1-800-392-3673 (Ford), TDD for the hearing impaired: 1-800-232-5952
or by writing to the Center at the following address:
Ford Motor Company
Customer Relationship Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
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