2002 FORD CROWN VICTORIA maintenance

Cleaning 184
Cleaning your vehicle 184
Underbody preservation 189
Maintenance and Specifications 191
Hood 192
Engine compartment 192
Engine oil 193
Battery 197
Fuel information 206
Air filter(s) 219
Part numbers 224
Refill capacities 225
Lubricant specifications 226
Engine data 228
Vehicle dimensions 228
Accessories 231
Index 233
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including photocopying, recording or by any information storage and retrieval
system or translation in whole or part is not permitted without written
authorization from Ford Motor Company. Ford may change the contents without
notice and without incurring obligation.
Copyright 2002 Ford Motor Company
Table of Contents
3

Notice to owners of natural gas fueled vehicles
Before you drive your vehicle, be sure to read the ªNatural Gas Vehicle
Owner's Guide Supplement.º This book contains important operation and
maintenance information.
Notice to owners of Severe Duty vehicles
Before you drive your vehicle, be sure to read the ªSevere Duty Owner's
Guide Supplement.º This book contains important operation and
maintenance information.
MIDDLE EAST/NORTH AFRICA VEHICLE SPECIFIC INFORMATION
For your particular global region, your vehicle may be equipped with
features and options that are different from the ones that are described
in this Owner Guide; therefore, a supplement has been supplied that
complements this book. By referring to the pages in the provided
supplement, you can properly identify those features, recommendations
and specifications that are unique to your vehicle.Refer to this Owner
Guide for all other required information and warnings.
Introduction
7

Light turns on solid:
Temporary malfunctions may cause your light to illuminate. Examples
are:
1. The vehicle has run out of fuel.
2. Poor fuel quality or water in the fuel.
3. The fuel cap may not have been properly installed and securely
tightened.
These temporary malfunctions can be corrected by filling the fuel tank
with high quality fuel of the recommended octane and/or properly
installing and securely tightening the fuel cap. After three driving cycles
without these or any other temporary malfunctions present, the light
should turn off. (A driving cycle consists of a cold engine startup
followed by mixed city/highway driving.) No additional vehicle service is
required.
If the light remains on, have your vehicle serviced at the first available
opportunity.
Light is blinking:
Engine misfire is occurring which could damage your catalytic converter.
You should drive in a moderate fashion (avoid heavy acceleration and
deceleration) and have your vehicle serviced at the first available
opportunity.
Under engine misfire conditions, excessive exhaust temperatures
could damage the catalytic converter, the fuel system, interior
floor coverings or other vehicle components, possibly causing a fire.
Check fuel cap
Illuminates when the fuel cap is not
installed correctly. Check the fuel
cap for proper installation. When
the fuel filler cap is properly
re-installed, the light(s) will turn off
after a period of normal driving. Continuing to operate the vehicle with
the check fuel cap light on, or a mis-installed fuel cap can activate the
Service Engine Soon/Check Enginewarning light.
It may take a long period of time for the system to detect an
improperly installed fuel filler cap.
For more information, refer toFuel filler capin theMaintenance and
specificationschapter.
CHECK
FUEL
CAP
Instrument Cluster
11

Safety belt
Illuminates to remind you to fasten
your safety belts. For more
information, refer to theSeating
and safety restraintschapter.
Air bag readiness
Illuminates to confirm that the air
bags (front or side) are operational.
If the light fails to illuminate,
continues to flash or remains on,
have the system serviced immediately.
Charging system
Illuminates when the battery is not
charging properly.
Engine oil pressure (if equipped)
Illuminates when the oil pressure
falls below the normal range. Check
the oil level and add oil if needed.
Refer toEngine oilin the
Maintenance and specificationschapter.
Engine coolant temperature (if equipped)
Illuminates when the engine coolant
temperature is high. Stop the
vehicle as soon as safely possible,
switch off the engine and let it cool.
Never remove the coolant recovery cap while the engine is
running or hot.
AIR
BAG
Instrument Cluster
13

GAUGES
Standard instrument cluster gauges
Optional instrument cluster gauges
Engine coolant temperature gauge
Indicates the temperature of the engine coolant. At normal operating
temperature, the needle remains within the normal area (the area
between the ªHº and ªCº). If it enters the red section, the engine is
overheating. Stop the vehicle as soon as safely possible, switch off the
ignition and let it cool. Refer toEngine coolantin theMaintenance
and specificationschapter.
Never remove the coolant reservoir cap while the engine is
running or hot. Steam and scalding liquid from a hot cooling
system can burn you badly.
E
LOW
FUEL TRAC
CNTLCHECK
ENGINECHECK
FUEL
CAP AIR
SUSPOD
OFF
BRAKEAIR
BAG
TEMP OIL VOLTS FUEL
MPH km/h10 203040506070
80
90
10 0
11 0
12 020 406080100
120
140
160
180
200
H H
L C F H
L
< FUEL FILL DOOR
0000000
0
0 0 0
+ –
F
E
/2 1
N
O
R
M
H
Ckm/h
MPH
km SCHECK
ENGINE
TRAC
CNTL
CHECK
FUEL
CAPSPEED CONTROL
P R N D 2 1
CHECK
TRUNK AJAR LTR/100 kmAIR SUSPENSION
OVERDRIVE OFFDOOR
AJAR
LOW
WASHER
FLUID
TRIP
ATRIP
BAVG
SPEED
km
MILES
/GAL
DISTANCE
TO EMPTYAVG FUEL
ECONOMY
Instrument Cluster
17

²Standard instrument cluster
²Optional instrument cluster
This gauge indicates the temperature of the engine coolant, not the
coolant level. If the coolant is not at its proper level the gauge indication
will not be accurate. If the gauge enters the red section, the engine
coolant andCheck Engine/Service Engine Soonindicators illuminate,
refer toWhat you should know about fail-safe coolingin the
Maintenance and specificationschapter.
Engine oil pressure gauge (if equipped)
Indicates engine oil pressure. At
normal operating temperature, the
needle will be in the normal range
(the area between the ªLº and ªHº);
if the needle goes below the normal
range, stop the vehicle as soon as
safely possible and switch off the
engine immediately. Check the oil
level. Add oil if needed (refer to
Engine oilin theMaintenance
and specificationschapter). If the
oil level is correct, have your vehicle checked at your dealership or by a
qualified technician.
TEMPH
C
N
O
R
M
H
C
OILH
L
Instrument Cluster
18

Front safety belt pretensioners
The safety belt pretensioners are designed to tighten the safety belts
firmly against the occupant's body during a collision. This maximizes the
effectiveness of the safety belts and helps properly position the occupant
relative to the air bag to improve protection. The safety belt
pretensioners can be either activated alone or, if the collision is of
sufficient severity, together with the air bags.
Front safety belt energy management retractors
The front safety belt energy management retractors allow webbing to be
pulled out of the retractor in a gradual and controlled manner in
response to the occupant's forward momentum. This helps reduce the
risk of force-related injuries to the occupant's chest by limiting the load
on the occupant. Refer toEnergy management featuresection in this
chapter.
Determining if the Personal safety system is operational
The Personal safety system uses a warning light in the instrument cluster
or a back-up tone to indicate the condition of the system. Refer to the
Warning lightsection in theInstrument clusterchapter. Routine
maintenance of the Personal safety system is not required.
The Restraints control module (RCM) monitors its own internal circuits
and the circuits for the air bag supplemental restraints, crash sensor(s),
safety belt pretensioners, front safety belt buckle sensors, driver seat
position sensor, and passenger occupant classification sensor (if
equipped). In addition, the RCM also monitors the restraints warning
light in the instrument cluster. A difficulty with the system is indicated
by one or more of the following.
²The warning light will either flash or stay lit.
²The warning light will not illuminate immediately after ignition is
turned on.
²A series of five beeps will be heard. The tone pattern will repeat
periodically until the problem and warning light are repaired.
If any of these things happen, even intermittently, have the Personal
safety system serviced at your dealership or by a qualified technician
immediately. Unless serviced, the system may not function properly in
the event of a collision.
Seating and Safety Restraints
111

Safety belt maintenance
Inspect the safety belt systems periodically to make sure they work
properly and are not damaged. Inspect the safety belts to make sure
there are no nicks, tears or cuts. Replace if necessary. All safety belt
assemblies, including retractors, buckles, front seat belt buckle
assemblies, buckle support assemblies (slide bar-if equipped), shoulder
belt height adjusters (if equipped), shoulder belt guide on seatback (if
equipped), child safety seat tether bracket assemblies (if equipped),
LATCH child seat tether anchors and lower anchors (if equipped), and
attaching hardware, should be inspected after a collision. Ford Motor
Company recommends that all safety belt assemblies used in vehicles
involved in a collision be replaced. However, if the collision was minor
and a qualified technician finds that the belts do not show damage and
continue to operate properly, they do not need to be replaced. Safety
belt assemblies not in use during a collision should also be inspected and
replaced if either damage or improper operation is noted.
Failure to inspect and if necessary replace the safety belt
assembly under the above conditions could result in severe
personal injuries in the event of a collision.
Refer toCleaning and maintaining the safety beltsin theCleaning
chapter.
AIR BAG SUPPLEMENTAL RESTRAINT SYSTEM (SRS)
Your vehicle is equipped with a crash sensing and diagnostic module
which records information about the air bag and sensor systems. In the
event of a collision this module may save information related to the
collision including information about the air bag system and impact
severity. This information will assist Ford Motor Company in servicing
the vehicle and in helping to better understand real world collisions and
further improve the safety of future vehicles.
E
CHECK
ENGINEAIR
SUSPOD
OFF
BRAKE
TEMP OIL VOLTS FUEL
MPH km/h10 203040506070
80
90
10 0
11 0
12 020 406080100
120
140
160
180
200H H
L C F H
L< FUEL FILL DOOR
NORM A/CVENT
FLOOR
FLR • DEF
DEFHI
LOMAX A/COUTSIDE TEMP
AUTOMATIC OFFFAUTO
REW
SIDE 1-2FFSCANEJBASS TREBBAL FADEVOL - PUSH ONSEEK
TUNE12 3456fwDOLBY B NRFM1STCDCLK AM
FM
TAPE
AMS
R.DEF.
AUTO
LAMP0FFPANEL
DIM
PUSH INTERIOR
HM
P R N D 2 110:35
HI
LO
F
OFFONRSM
SET
ACC
COAST
Seating and Safety Restraints
122