2002 CHRYSLER TOWN AND COUNTRY Fuse location

CONDITION POSSIBLE CAUSES CORRECTION
Binding or sticking of components Establish location of binding and replace
necessary components
Wiring problems (system or vehicle) Troubleshoot using electrical schematics.
Refer to wiring diagrams
Power loss during Liftgate
operationWiring problems (system or vehicle) Troubleshoot using electrical schematics.
Refer to wiring diagrams
Low battery voltage Charge battery
Failure of Power Liftgate or Body
Control ModuleDisconnect then reconnect battery to reset
module, function liftgate, if no function
exists check for loose wire connections,
see Body Diagnostic Manual for detailed
procedures
Failure of motor assembly Check for no drive condition
No power latching in
primary and/or secondary
positionsFailure of latch assembly Check wire connections and for blown fuse
Check for foreign matter preventing the
operation of latch assembly
Troubleshoot using Body Diagnostic
Manual. Replace latch assembly, if
necessary
Binding or sticking of components Establish location of binding and replace
necessary components
Failure of Power Liftgate or Body
Control ModuleDisconnect then reconnect battery to reset
module, function liftgate, if no function
exists check for loose wire connections,
see Body Diagnostic Manual for detailed
procedures
Door seal force too high Inspect seals for damage, mis-assembly,
foreign matter or other possible obstruction
Failure of motor assembly Check for no drive condition
Latch will not fully release
from primary positionFailure of latch assembly Check wire connections and for blown fuse
Check for foreign matter or damaged
components preventing the operation of
latch assembly
Troubleshoot using body electrical
troubleshooting manual Replace latch
assembly, if necessary
Failure of outside handle switch Troubleshoot using Body Diagnostic
Manual Replace switch, if necessary
Failure of Power Liftgate or Body
Control ModuleDisconnect then reconnect battery to reset
module, function liftgate, if no function
exists check for loose wire connections,
see Body Diagnostic Manual for detailed
procedures
Binding or sticking of components Establish location of binding and replace
necessary components
8N - 6 POWER LIFTGATE SYSTEMRS
POWER LIFTGATE SYSTEM (Continued)
ProCarManuals.com

CONDITION POSSIBLE CAUSES CORRECTION
Key fob, Outside Handle or
overhead console switches
do not power operate
liftgateBlown Fuse Check fuse and replace
Battery voltage low Charge or replace battery in key fob or
vehicle
Failure of latch assembly Check for foreign matter preventing the
operation of latch assembly
Check wire connection
Pawl and/or ratchet switch inoperative
Replace latch if necessary
Wiring problems (system or vehicle) Troubleshoot using electrical schematics.
Refer to wiring diagrams
Failure of Body Control Module
(BCM)Check electrical connections
Refer to the Body electrical troubleshooting
guide for additional checks
Replace BCM if necessary
Failure of key fob Reprogram key fob
Replace key fob if necessary
Failure of Power Liftgate Module Disconnect then reconnect battery to reset
module, function liftgate, if no function
exists check for loose wire connections,
see Body Diagnostic Manual for detailed
procedures
Failure of liftgate motor assembly Check for foreign matter preventing the
operation of gear motor assembly
Check wire connections
Motor clutch does not engage, replace
assembly
Full open switch inoperative, replace
switch, if necessary
Troubleshoot using Body Diagnostic
Manual Replace motor, if necessary
Liftgate does not stay open Failure of liftgate prop rods Replace prop rods, if necessary
Check for broken attachments
High inside/outside opening
effortFailure of liftgate prop rods Replace prop rods, if necessary
Check for broken attachments
Gear motor did not disengage Troubleshoot using Body Diagnostic
Manual Replace components, if necessary
Binding or sticking of components Establish location of binding and replace
necessary components
RSPOWER LIFTGATE SYSTEM8N-7
POWER LIFTGATE SYSTEM (Continued)
ProCarManuals.com

CONDITION POSSIBLE CAUSES CORRECTION
Liftgate continues to cinch
closed during power modeFailure of latch assembly Check wire connections and for blown fuse
Check for foreign matter preventing the
operation of latch assembly
Troubleshoot using Body Diagnostic
Manual Replace components, if necessary
Failure of Power Liftgate or Body
Control ModuleDisconnect then reconnect battery to reset
module, function liftgate, if no function
exists check for loose wire connections,
see Body Diagnostic Manual for detailed
procedures
Wiring problems (system or vehicle) Troubleshoot using electrical schematics.
Refer to wiring diagrams
Liftgate continues to open
during power mode
(runaway motor)Failure of Power Liftgate or Body
Control ModuleDisconnect then reconnect battery to reset
module, function liftgate, if no function
exists check for loose wire connections,
see Body Diagnostic Manual for detailed
procedures
Failure of full open switch Check wire connections
Replace switch, if necessary
Failure of motor assembly Check for continuous drive condition
Wiring problems (system or vehicle) Troubleshoot using electrical schematics.
Refer to Wiring Diagrams
Liftgate opens very slowly Failure of liftgate motor assembly Check wire connections
Replace motor assembly, if necessary
Failure of liftgate prop rods Replace prop rods, if necessary
Binding or sticking of components Establish location of binding and replace
necessary components
Grade of vehicle too steep for power
operationOperate liftgate manually
Squeaks, Noises and rattles Foreign material in door
compartmentRemove foreign material
Loose components Check and tighten loose components
STANDARD PROCEDURE
STANDARD PROCEDURE - LIFTGATE
ADJUSTMENT
In order for the power liftgate system to function
properly the liftgate must move freely and smoothly.
The power liftgate system can acommodate for some
minor changes in the effort required to move the lift-
gate. However, in extreme conditions the liftgate may
need to be mechanicaly adjusted for proper fit and
finish. Refer to the Liftgate Adjustment procedure in
the Body section of the service manual for detailed
instructions.If a problem exists with the power liftgate and it is
suspected to be extreme effort check the liftgate prop
rods and hinges for free movement. Use a known
good vehicle for liftgate effort comparison.
NOTE: Routine application of Mopar MP-50Tor
equivalent on the chrome prop rod shafts and lift-
gate latch and hinges will help keep the liftgate in
good working order.
8N - 8 POWER LIFTGATE SYSTEMRS
POWER LIFTGATE SYSTEM (Continued)
ProCarManuals.com

read and diagnose these trouble codes. Refer to the
Body Diagnostic Manual for a complete list of diag-
nostic routines.
NOTE: It may be possible to generate Sliding Door
Diagnostic Trouble Codes during normal power
sliding door operation. Refer to the Body Diagnos-
tic Manual for a complete list of diagnostic routines.
For additional information, (Refer to 8 - ELECTRI-
CAL/POWER DOORS - OPERATION). For a com-
plete power sliding door system wiring schematic,
refer to Wiring Diagrams. For power sliding door sys-
tem operation instructions, refer to the vehicle owner
manual.
WARNING: BE CERTAIN TO READ ALL WARNINGS
AND CAUTIONS IN POWER SLIDING DOOR OPER-
ATION BEFORE ATTEMPTING ANY SERVICE OF
POWER SLIDING DOOR SYSTEM OR COMPO-
NENTS.
OPERATION
With the push of a power sliding door open/close
command switch (key fob, overhead console or B-pil-
lar mounted) a signal is sent out to the Body Control
Module (BCM). The BCM then sends a signal out on
the PCI Data Bus circuit (J1850) to the power sliding
door module. The power sliding door module then
signals the power sliding door latch to release the
door to the unlatched and movable position. The
motor then starts an open cycle.During the door open cycle, if the power sliding
door module detects sufficient resistance to door
travel, such as an obstruction in the door's path, the
power sliding door module will immediately stop door
movement and reverse door travel to the full open or
closed position. The ability for the power sliding door
module to detect resistance to door travel is accom-
plished by hall effect sensors and the door motor
speed.
The power sliding door control module has the abil-
ity to learn. Anytime a door is opened or closed using
the power sliding door system the module learns
from its cycle. If a replacement power sliding door
component is installed or a door adjustment is made,
the module must re-learn the effort required to open
or close the door. A learn cycle can be performed with
a Diagnostic Scan Tool, such as the DRB IIIt, or with
a complete cycle of the door, using any one of the
command switches. Refer to Standard Procedures in
this section for detailed instructions.
The power sliding door system is designed with a
number of system inhibitors. These inhibitors are
necessary for safety and/or feasibility of the power
sliding door system. See the power sliding door sys-
tem inhibitors noted below:
POWER SLIDING DOOR SYSTEM INHIBITORS
²The power sliding door must be in thefullopen
or closed position in order for the power sliding door
system to start a cycle. If the door is not in this posi-
tion (based on the input from the full open, pawl or
ratchet switches) the door control module will not
respond to command switch inputs.
²The vehicles transmission must be inpark or
neutralin order for the power sliding door system to
start a cycle.
²The vehicles child lockout switch must be in the
ªUNLOCKEDº position in order for the power sliding
door systems B-pillar switches to function.
²If multiple obstacles are detected during the
same power open or close cycle the power sliding
door may go into full manual mode.
²If severe Diagnostic Trouble Codes (DTC) are
stored in the power sliding door control module the
power sliding door may go into full manual mode.
²Due to the high pressure created in the passen-
ger compartment with the blower motor on high, the
power sliding door may not complete a power close
cycle unless a window is cracked, allowing the pres-
sure to escape. This situation will only be experi-
enced on some vehicles, or vehicles with brand new
side door weather seals installed. Refer to the Side
Door Adjustment procedure in the Standard Proce-
dures section of this group.
²The vehicles fuel tank filler door must be in the
closed position. Due to the sliding door interference
Fig. 3 Power Side Door Fuse Location
8N - 20 POWER SLIDING DOOR SYSTEMRS
POWER SLIDING DOOR SYSTEM (Continued)
ProCarManuals.com

POWER SLIDING DOOR SYSTEM DIAGNOSIS
CONDITION POSSIBLE CAUSES CORRECTION
Door opens unexpectedly Failure of sliding door control or
body control moduleDisconnect then reconnect battery to reset
module, function door, if no function exists
check for loose wire connections, Refer to
the Body Diagnostic Manual for detailed
procedures
Failure of latch assembly Check wiring/cable connections and for
blown fuse
Check for trouble codes, replace latch if
necessary
Failure of open/close command
switchCheck for shorted or defective switch
Failure of striker Striker misaligned or loose
Striker damaged
Replace striker if necessary
Door will not open manually
using inside handleFailure of inside handle assembly Check for broken inside handle assembly
Check cable connections at latch and
handle assembly.
Check for binds or kinks in cable.
Check for foreign matter preventing the
operation of handle assembly
Replace the handle if necessary
Failure of latch assembly Check cable connections
Check for foreign matter preventing the
operation of latch assembly
Replace latch if necessary
Failure of inside handle cable
assemblyCheck cable for binding
Check cable for broken condition
Replace the cable, if necessary
Binding or sticking of components Check for foreign matter preventing the
operation of door
Establish location of binding
Replace necessary components
Door will not open manually
using outside handleFailure of outside handle assembly Check for broken outside handle assembly
Check cable connections at latch and
handle assembly.
Check for binds or kinks in cable.
Check for foreign matter preventing the
operation of handle assembly
8N - 22 POWER SLIDING DOOR SYSTEMRS
POWER SLIDING DOOR SYSTEM (Continued)
ProCarManuals.com

CONDITION POSSIBLE CAUSES CORRECTION
Replace the handle if necessary
Failure of latch assembly Check cable connections
Check for foreign matter preventing the
operation of latch assembly
Replace latch assembly, if necessary
Failure of outside handle cable
assemblyCheck cable for binding
Check cable for broken condition
Replace the cable, if necessary
Binding or sticking of components Check for foreign matter preventing the
operation of door
Establish location of binding
Replace necessary components
Sliding door will not
open/close manuallyBinding or sticking of components Establish location of binding. Disconnect
flex drive and recheck. Replace necessary
components
Failure of latch assembly Check cable connections
Check for foreign matter preventing the
operation of latch assembly
Replace latch assembly, if necessary
Sliding door will not
open/close under powerFailure of sliding door control or
body control moduleDisconnect then reconnect battery to reset
module, function door, if no function exists
check for loose wire connections, see Body
Diagnostic Manual for detailed procedures
Failure of latch assembly Check wire connections and for blown fuse
Check cable connections
Check for foreign matter preventing the
operation of latch assembly
Troubleshoot using body diagnostic manual
Replace latch assembly, if necessary
Failure of motor assembly Troubleshoot using body diagnostic manual
Failure of full open switch assembly Troubleshoot using body diagnostic manual
Failure of flex drive assembly Disconnect flex drive and check for broken
condition
Failure of lower drive unit assembly Remove lower drive unit and check for
broken condition
Binding or sticking of components Establish location of binding and replace
necessary components
Wiring problems (system or vehicle) Troubleshoot using electrical schematics.
Refer to wiring diagrams
Power loss during power
door operationWiring problems (system or vehicle) Troubleshoot using electrical schematics.
Refer to wiring diagrams
RSPOWER SLIDING DOOR SYSTEM8N-23
POWER SLIDING DOOR SYSTEM (Continued)
ProCarManuals.com

CONDITION POSSIBLE CAUSES CORRECTION
Low battery voltage Charge battery
Failure of sliding door control or
body control moduleDisconnect then reconnect battery to reset
module, function door, if no function exists
check for loose wire connections, see Body
Diagnostic Manual for detailed procedures
Failure of drive assembly Remove lower drive unit and check for no
drive condition
No latching in primary
and/or secondary positionsFailure of inside/outside handle
assemblyGo to that9POSSIBLE CAUSE9and review
9CORRECTIONS9
Failure of latch assembly Check wire connections and for blown fuse
Check cable connections
Check for foreign matter preventing the
operation of latch assembly
Troubleshoot using body diagnostic manual
Replace latch assembly, if necessary
Binding or sticking of components Establish location of binding and replace
necessary components
Failure of sliding door control or
body control moduleDisconnect then reconnect battery to reset
module, function door, if no function exists
check for loose wire connections, see Body
Diagnostic Manual for detailed procedures
Door seal force too high Inspect seals for damage, mis-assembly,
foreign matter. Refer to Door adjustment in
the Body section of the service manual for
specifications
Failure of drive assembly Remove lower drive unit and check for no
drive condition
Failure of striker Striker misaligned or loose
Striker damaged
Replace striker if necessary
Latch will not fully release
from primary positionFailure of latch assembly Check wire connections and for blown fuse
Check cable connections
Check for foreign matter preventing the
operation of latch assembly
Troubleshoot using body diagnostic manual
Replace latch assembly, if necessary
Failure of fuel filler door lockout
mechanismCheck operation of fuel filler door lockout
mechanism. Refer to the Body section for
information
Failure of sliding door control or
body control moduleDisconnect then reconnect battery to reset
module, function door, if no function exists
check for loose wire connections, see Body
Diagnostic Manual for detailed procedures
Failure of striker Striker misaligned or loose
8N - 24 POWER SLIDING DOOR SYSTEMRS
POWER SLIDING DOOR SYSTEM (Continued)
ProCarManuals.com

CONDITION POSSIBLE CAUSES CORRECTION
Striker damaged
Replace striker if necessary
Cables worn and stretched Replace cables as necessary
Binding or sticking of components Establish location of binding and replace
necessary components
Key fob, B-pillar or
overhead console switch
does not power operate
doorBlown Fuse Check fuse and replace
Battery voltage low Charge or replace battery
Failure of latch assembly Check for foreign matter preventing the
operation of latch assembly
Check wire connection
Pawl and/or ratchet switch inoperative
Replace latch if necessary
Wiring problems (system or vehicle) Troubleshoot using electrical schematics.
Refer to wiring diagrams
Failure of body control module Check electrical connections
Refer to the body diagnostic manual for
additional checks
Replace BCM if necessary
Failure of key fob Replace key fob battery
Replace key fob if necessary
Failure of sliding door control module Disconnect then reconnect battery to reset
module, function door, if no function exists
check for loose wire connections, see Body
Diagnostic Manual for detailed procedures
Failure of door motor assembly Check for foreign matter preventing the
operation of gear motor assembly
Check wire connections
Gear motor clutch does not engage,
replace assembly
Full open switch inoperative, replace hold
open latch assembly
Replace motor assembly. if necessary
Door does not stay open Failure of hold open latch assembly Check wire/cable connections
Replace hold open latch, if necessary
Failure of hold open latch striker Replace hold open latch striker, if
necessary
High inside/outside opening
effortFailure of latch assembly Check wire connections and for blown fuse
Check cable connections
RSPOWER SLIDING DOOR SYSTEM8N-25
POWER SLIDING DOOR SYSTEM (Continued)
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