2002 CHEVROLET IMPALA service

1-30
In many crashes severe enough to inflate an air bag,
windshields are broken by vehicle deformation.
Additional windshield breakage may also occur
from the right front passenger air bag.

Air bags are designed to inflate only once. After an
air bag inflates, you'll need some new parts for your
air bag system. If you don't get them, the air bag
system won't be there to help protect you in another
crash. A new system will include air bag modules
and possibly other parts. The service manual for
your vehicle covers the need to replace other parts.

Your vehicle is equipped with an electronic frontal
sensor, which helps the sensing system distinguish
between a moderate frontal impact and a more
severe frontal impact. Your vehicle is also equipped
with a crash sensing and diagnostic module, which
records information about the frontal air bag system.
The module records information about the readiness
of the system, when the system commands air bag
inflation and driver's safety belt usage at
deployment. The module also records speed, engine
rpm, brake and throttle data.

Let only qualified technicians work on your air bag
systems. Improper service can mean that an air
bag system won't work properly. See your dealer
for service.
NOTICE:
If you damage the covering for the driver's or
the right front passenger's air bag, or the air bag
covering on the driver's seatback, the bag may
not work properly. You may have to replace the
air bag module in the steering wheel, both the
air bag module and the instrument panel for
the right front passenger's air bag, or the air
bag module and seatback for the driver's side
impact air bag. Do not open or break the air
bag coverings.

1-31 Servicing Your Air Bag-Equipped Vehicle
Air bags affect how your vehicle should be serviced.
There are parts of the air bag systems in several places
around your vehicle. Your dealer and the service manual
have information about servicing your vehicle and the
air bag systems. To purchase a service manual, see
ªService and Owner Publicationsº in the Index.
CAUTION:
For up to 10 seconds after the ignition key is
turned off and the battery is disconnected, an
air bag can still inflate during improper service.
You can be injured if you are close to an air bag
when it inflates. Avoid yellow connectors. They
are probably part of the air bag systems. Be sure
to follow proper service procedures, and make
sure the person performing work for you is
qualified to do so.
The air bag systems do not need regular maintenance.
Center Front Passenger Position

2-9
Remote Keyless Entry (If Equipped)
If your vehicle has this feature, you can lock and unlock
your doors or unlock your trunk from about 3 feet (1 m)
up to 30 feet (9 m) away using the remote keyless entry
transmitter supplied with your vehicle.
Your remote keyless entry system operates on a radio
frequency subject to Federal Communications
Commission (FCC) Rules and with Industry Canada.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) this device may not cause harmful interference,
and (2) this device must accept any interference
received, including interference that may cause
undesired operation.
This device complies with RSS
-210 of Industry Canada.
Operation is subject to the following two conditions:
(1) this device may not cause interference, and (2) this
device must accept any interference received, including
interference that may cause undesired operation of
the device.Changes or modifications to this system by other than an
authorized service facility could void authorization to
use this equipment.
At times you may notice a decrease in range. This is
normal for any remote keyless entry system. If the
transmitter does not work or if you have to stand closer
to your vehicle for the transmitter to work, try this:

Check the distance. You may be too far from your
vehicle. You may need to stand closer during rainy
or snowy weather.

Check the location. Other vehicles or objects may be
blocking the signal. Take a few steps to the left or
right, hold the transmitter higher, and try again.

Check to determine if battery replacement or
resynchronization is necessary. See the instructions
that follow.

If you're still having trouble, see your dealer or a
qualified technician for service.

2-18
Servicing the Trunk Release Sensor
The sensor lens should be inspected periodically. If the
lens is dirty, wipe it gently with a clean, soft cotton cloth.
If there is an electrical problem with the sensor, the
SERVICE VEHICLE SOON message will appear in the
message center. There are other possible reasons for this
message to appear. Be sure to see your dealer as soon as
possible. See ªService Vehicle Soon Messageº in the
Index for more information.
Theft
Vehicle theft is big business, especially in some cities.
Although your vehicle has a number of theft
-deterrent
features, we know that nothing we put on it can make
it impossible to steal. However, there are ways you
can help.
Key in the Ignition
If you leave your vehicle with the keys inside, it's an
easy target for joy riders or professional thieves
-- so
don't do it.
When you park your vehicle and open the driver's door,
you'll hear a chime reminding you to remove your key
from the ignition and take it with you. Always do this.
Your ignition and transaxle will be locked. And
remember to lock the doors.
Parking at Night
Park in a lighted spot, close all windows and lock your
vehicle. Remember to keep your valuables out of sight.
Put them in a storage area, or take them with you.
Parking Lots
Even if you park in a lot where someone will be
watching your vehicle, it's still best to lock it up and
take your keys. But what if you have to leave your
ignition key?

If possible, park in a busy, well
-lit area.

Put your valuables in a storage area, like your trunk
or glove box.

Be sure to close and lock the storage area.

Close all windows.

Lock the glove box.

Lock all the doors except the driver's.

Then take the door key and remote keyless entry
transmitter with you.

2-30
Passlock
Your vehicle is equipped with the Passlock
theft
-deterrent system.
Passlock is a passive theft
-deterrent system. Passlock
enables fuel if the ignition lock cylinder is turned with a
valid key. If a correct key is not used or the ignition lock
cylinder is tampered with, fuel is disabled and the
engine will not start.
During normal operation, the SECURITY message will
be displayed after the key is turned to the ON ignition
position. See ªMessage Center, Securityº in the Index.
If the engine stalls and the SECURITY message flashes,
wait until the light stops flashing before trying to restart
the engine.
If the engine is running and the SECURITY message
comes on, you will be able to restart the engine if you turn
the engine off. However, your Passlock system is not
working properly and must be serviced by your dealer.
Your vehicle is not protected by Passlock at this time. You
may also want to check the fuse (see ªFuses and Circuit
Breakersº in the Index). See your dealer for service.
In an emergency, contact Chevrolet Roadside
Assistance. See ªRoadside Assistanceº in the Index for
more information.
New Vehicle ªBreak-Inº
NOTICE:
Your vehicle doesn't need an elaborate
ªbreak
-in.º But it will perform better in
the long run if you follow these guidelines:

Don't drive at any one speed -- fast or
slow
-- for the first 500 miles (805 km).
Don't make full
-throttle starts.

Avoid making hard stops for the first
200 miles (322 km) or so. During this time
your new brake linings aren't yet broken
in. Hard stops with new linings can mean
premature wear and earlier replacement.
Follow this breaking
-in guideline every
time you get new brake linings.

Don't tow a trailer during break
-in.
See ªTowing a Trailerº in the Index for
more information.

2-31
Ignition Positions
With the key in the ignition, you can turn the switch to
four positions.
The ignition switch is
located on the instrument
panel, to the right of the
steering column.
OFF: This is the only position from which you can
remove the key. Removing the key locks your ignition
and automatic transaxle.
NOTICE:
If your key seems stuck in OFF and you can't
turn it, be sure you are using the correct key;
if so, is it all the way in? Turn the key only with
your hand. Using a tool to force it could break
the key or the ignition switch. If none of this
works, then your vehicle needs service.
ACC (Accessory): This is the position in which you
can operate your electrical accessories. With the key
in this position, the ignition and automatic transaxle
will unlock.
ON: This is the position to which the switch returns
after you start the engine and release the switch. The
switch stays in ON when the engine is running. But even
when the engine is not running, you can use ON to
operate your electrical accessories and to display some
instrument panel cluster messages and warning lights.

2-38
NEUTRAL (N): In this position, your engine doesn't
connect with the wheels. To restart when you're already
moving, use NEUTRAL (N) only. Also, use
NEUTRAL (N) when your vehicle is being towed.
CAUTION:
Shifting out of PARK (P) or NEUTRAL (N) while
your engine is ªracingº (running at high speed) is
dangerous. Unless your foot is firmly on the
brake pedal, your vehicle could move very
rapidly. You could lose control and hit people or
objects. Don't shift out of PARK (P) or
NEUTRAL (N) while your engine is racing.
NOTICE:
Damage to your transaxle caused by shifting out
of PARK (P) or NEUTRAL (N) with the engine
racing isn't covered by your warranty.
AUTOMATIC OVERDRIVE (D): This position is
for normal driving. If you need more power for passing,
and you're:

Going less than 35 mph (55 km/h), push your
accelerator pedal about halfway down.

Going about 35 mph (55 km/h) or more, push the
accelerator pedal all the way down.
You'll shift down to the next gear and have more power.
NOTICE:
If your vehicle seems to start up rather slowly,
or if it seems not to shift gears as you go faster,
something may be wrong with a transaxle system
sensor. If you drive very far that way, your
vehicle can be damaged. So, if this happens, have
your vehicle serviced right away. Until then, you
can use SECOND (2) when you are driving less
than 35 mph (55 km/h) and AUTOMATIC
OVERDRIVE (D) for higher speeds.

2-60 Inside Day/Night Rearview Mirror with
Map Lamps
To reduce glare from headlamps behind you, pull the
lever at the bottom of the mirror toward you (to the
night position). To return the mirror back to the day
position, push the lever away from you.
There are two map lamps located on the bottom of the
mirror. Each lamp is turned on and off by pressing the
button next to the lamp.
Inside Day/Night Rearview Mirror with
OnStar
and Map Lamps (Option)
This mirror has a lever located at the bottom of the
mirror between the two map lamps. This lever is used to
change the mirror from day to night position. To reduce
glare from headlamps behind you while driving at night,
turn the lever 90 degrees. To return to the mirror back to
the day position, return the lever to its original position.
There are two map lamps located on the bottom of the
mirror. Each lamp is turned on and off by pressing the
button next to the lamp.
There are also three OnStar buttons located at the
bottom of the mirror face. See your dealer for more
information on the system and how to subscribe to
OnStar. See ªOnStar

Systemº in the Index for
more information about the services OnStar provides.