2002 CHEVROLET IMPALA towing

5-
5-1
Section 5 Problems on the Road
Here you'll find what to do about some problems that can occur on the road.
5
-2 Hazard Warning Flashers
5
-2 Other Warning Devices
5
-3 Jump Starting
5
-10 Towing Your Vehicle
5
-10 Engine Overheating5
-13 Cooling System
5
-23 If a Tire Goes Flat
5
-23 Changing a Flat Tire
5
-35 Compact Spare Tire
5
-36 If You're Stuck: In Sand, Mud, Ice or Snow

5-10
Towing Your Vehicle
Consult your dealer or a professional towing service
if you need to have your disabled vehicle towed.
See ªRoadside Assistanceº in the Index. If you
want to tow your vehicle behind another vehicle for
recreational purposes (such as behind a motorhome),
see ªRecreational Vehicle Towingº in the Index.
Engine Overheating
You will find a coolant temperature gage and a warning
message about a hot engine on your instrument panel
cluster. See ªEngine Coolant Temperature Gageº and
ªHot Coolant Temperature Messageº in the Index.
You also have a low coolant message on your instrument
panel cluster. See ªLow Coolant Level Messageº in
the Index.
Overheated Engine Protection
Operating Mode
This emergency operating mode allows your vehicle
to be driven to a safe place in an emergency situation.
If an overheated engine condition exists, an overheat
protection mode which alternates firing groups of
cylinders helps prevent engine damage. In this mode,
you will notice a significant loss in power and engine
performance. The low coolant light may come on and
the temperature gage will indicate an overheat condition
exists. Driving extended miles (km) and/or towing
a trailer in the overheat protection mode should
be avoided.
NOTICE:
After driving in the overheated engine protection
operating mode, to avoid engine damage, allow
the engine to cool before attempting any repair.
The engine oil will be severely degraded. Repair
the cause of coolant loss, change the oil and reset
the oil life system. See ªEngine Oilº in the Index.

5-36
If You're Stuck: In Sand, Mud,
Ice or Snow
In order to free your vehicle when it is stuck, you will
need to spin the wheels, but you don't want to spin
your wheels too fast. The method known as ªrockingº
can help you get out when you're stuck, but you must
use caution.
CAUTION:
If you let your tires spin at high speed, they can
explode, and you or others could be injured.
And, the transaxle or other parts of the vehicle
can overheat. That could cause an engine
compartment fire or other damage. When you're
stuck, spin the wheels as little as possible. Don't
spin the wheels above 35 mph (55 km/h) as shown
on the speedometer.
NOTICE:
Spinning your wheels can destroy parts of your
vehicle as well as the tires. If you spin the wheels
too fast while shifting your transaxle back and
forth, you can destroy your transaxle.
For information about using tire chains on your vehicle,
see ªTire Chainsº in the Index.
Rocking Your Vehicle To Get It Out
First, turn your steering wheel left and right. That will
clear the area around your front wheels. If your vehicle
has traction control, you should turn the system off.
See ªTraction Control Systemº in the Index. Then
shift back and forth between REVERSE (R) and a
forward gear, spinning the wheels as little as possible.
Release the accelerator pedal while you shift, and press
lightly on the accelerator pedal when the transaxle is in
gear. By slowly spinning your wheels in the forward and
reverse directions, you will cause a rocking motion that
may free your vehicle. If that doesn't get you out after
a few tries, you may need to be towed out. If you do
need to be towed out, see ªTowing Your Vehicleº in
the Index.

6-21
2. Raise the hood.
3. Disconnect the windshield washer pump hose from
the fender rail and air inlet grille.
4. Peel back the hood weatherstrip from the passenger's
side of the vehicle halfway to center.
5. Remove the air inlet grille retainers.
6. Remove the air inlet grille.
7. Remove the air deflector grille in the compartment.8. Remove the old passenger compartment air filter.
9. Then reverse the steps to install the new air filter.
For the type of filter to use, see ªNormal Maintenance
Replacement Partsº in the Index.
Automatic Transaxle Fluid
When to Check and Change
A good time to check your automatic transaxle fluid
level is when the engine oil is changed.
Change both the fluid and filter every 50,000 miles
(83 000 km) if the vehicle is mainly driven under
one or more of these conditions:

In heavy city traffic where the outside temperature
regularly reaches 90F (32C) or higher.

In hilly or mountainous terrain.

When doing frequent trailer towing.

Uses such as found in taxi, police or delivery service.
If you do not use your vehicle under any of these
conditions, change the fluid and filter at 100,000 miles
(166 000 km).
See ªScheduled Maintenance Servicesº in the Index.

Scheduled Maintenance
7-11
45,000 Miles (75 000 km)

Inspect engine air cleaner filter if you are driving in dusty conditions.
Replace filter if necessary.
An Emission Control Service. (See footnote
.)
If Equipped: Replace passenger compartment air filter. If you drive regularly
under dusty conditions, the filter may require replacement more often.
Rotate tires. See ªTire Inspection and Rotationº in the Index for
proper rotation pattern and additional information. (See footnote @.)
(See footnote +.)
50,000 Miles (83 000 km)
Change automatic transaxle fluid and filter if the vehicle is mainly driven
under one or more of these conditions:
± In heavy city traffic where the outside temperature regularly
reaches 90F (32C) or higher.
± In hilly or mountainous terrain.
± When doing frequent trailer towing.
± Uses such as found in taxi, police or delivery service.
If you do not use your vehicle under any of these conditions, change the fluid
and filter at 100,000 miles (166 000 km).
ACTUAL
SERVICED BY:MILEAGE
DATE
ACTUAL
SERVICED BY:MILEAGE
DATE

Scheduled Maintenance
7-15
100,000 Miles (166 000 km)

Inspect spark plug wires.
An Emission Control Service.

Replace spark plugs.
An Emission Control Service.

Change automatic transaxle fluid and filter if the vehicle is mainly driven
under one or more of these conditions:
± In heavy city traffic where the outside temperature regularly
reaches 90
F (32
C) or higher.
± In hilly or mountainous terrain.
± When doing frequent trailer towing.
± Uses such as found in taxi, police or delivery service.
If you haven't used your vehicle under severe service conditions listed
previously and, therefore, haven't changed your automatic transaxle fluid,
change both the fluid and filter.
150,000 Miles (240 000 km)
Drain, flush and refill cooling system (or every 60 months since last service,
whichever occurs first). See ªEngine Coolantº in the Index for what to use.
Inspect hoses. Clean radiator, condenser, pressure cap and neck. Pressure test
the cooling system and pressure cap.
An Emission Control Service.
ACTUAL
SERVICED BY:MILEAGE
DATE
ACTUAL
SERVICED BY:MILEAGE
DATE

8-6
Chevrolet Roadside Assistance Program
To enhance Chevrolet's strong commitment to customer
satisfaction, Chevrolet is excited to announce the
establishment of the Chevrolet Roadside Assistance
Center. As the owner of a 2002 Chevrolet, membership
in Roadside Assistance is free.Roadside Assistance is available 24 hours a day,
365 days a year, by calling 1
-800-CHEV-USA
(243
-8872). This toll-free number will provide you
over
-the-phone roadside assistance with minor
mechanical problems. If your problem cannot be
resolved over the phone, our advisors have access to
a nationwide network of dealer recommended service
providers. Roadside membership is free; however some
services may incur costs.
Roadside offers two levels of service to the customer,
Basic Care and Courtesy Care:
Roadside Basic Care provides:

Toll
-free number, 1-800-CHEV-USA (243-8872),
text telephone (TTY) users, call 1
-888-889-2438

Free towing for warranty repairs

Basic over
-the-phone technical advice

Available dealer services at reasonable costs
(i.e., wrecker services, locksmith/key service,
glass repair, etc.)

8-7
Roadside Courtesy Care provides:

Roadside Basic Care services (as outlined previously)
Plus:

FREE Non
-Warranty Towing (to the closest dealer
from a legal roadway)

FREE Locksmith/Key Service (when keys are lost
on the road or locked inside)

FREE Flat Tire Service (spare installed on the road)

FREE Jump Start (at home or on the road)

FREE Fuel Delivery ($5 of fuel delivered on the road)
Chevrolet offers Courtesy Transportation for customers
needing warranty service. Courtesy Transportation will
be offered in conjunction with the coverage provided by
the Bumper
-to-Bumper New Vehicle Limited Warranty
to eligible purchasers of 2002 Chevrolet passenger cars
and light duty trucks. (Please see your selling dealer
for details.)Courtesy Care is available to retail and retail lease
customers operating 2002 and newer Chevrolet vehicles
for a period of 3 years/36,000 miles (60 000 km),
whichever occurs first. All Courtesy Care services
must be pre
-arranged by Chevrolet Roadside or dealer
service management.
Basic Care and Courtesy Care are not part of or
included in the coverage provided by the New Vehicle
Limited Warranty. Chevrolet reserves the right to
modify or discontinue Basic Care and Courtesy Care
at any time.
The Roadside Assistance Center uses companies
that will provide you with quality and priority service.
When roadside services are required, our advisors will
explain any payment obligations that may be incurred
for utilizing outside services.