2002 CHEVROLET C3500 HD automatic transmission

2-
2-1
Section 2 Features and Controls
Here you can learn about the many standard and optional features on your vehicle, and information on starting,
shifting and braking. Also explained are the instrument panel and the warning systems that tell you if everything is
working properly
-- and what to do if you have a problem.
2
-2 Windows
2
-4 Keys
2
-6 Door Locks
2
-7 Keyless Entry System (If Equipped)
2
-10 Theft
2
-11 Passlock

2-12 New Vehicle ªBreak-Inº
2
-12 Ignition Positions
2
-14 Starting Your Gasoline Engine
2
-16 Engine Coolant Heater (If Equipped)
2
-17 Automatic Transmission Operation
2
-21 Manual Transmission Operation
2
-23 Parking Brake
2
-24 Shifting Into PARK (P)
(Automatic Transmission Only)
2
-27 Shifting Out of PARK (P)
(Automatic Transmission Only)2
-27 Parking Your Vehicle
(Manual Transmission Models Only)
2
-28 Parking Over Things That Burn
2
-28 Engine Exhaust
2
-29 Running Your Engine While You're Parked
(Automatic Transmission)
2
-30 Tilt Wheel (If Equipped)
2
-30 Turn Signal/Multifunction Lever
2
-37 Exterior Lamps
2
-39 Interior Lamps
2
-41 Mirrors
2
-44 Storage Compartments
2
-48 Instrument Panel - Your Information System
2
-50 Instrument Panel Cluster
2
-52 Warning Lights, Gages and Indicators

2-11 Key in the Ignition
If you leave your vehicle with the keys inside, it's an
easy target for joy riders or professional thieves
-- so
don't do it.
When you park your vehicle and open the driver's door,
you'll hear a tone reminding you to remove your key
from the ignition and take it with you. Always do this.
Your steering wheel will be locked, and so will your
ignition. If you have an automatic transmission, taking
your key out also locks your transmission. Also
remember to lock the doors.
Parking at Night
Park in a lighted spot, close all windows and lock your
vehicle. Remember to keep your valuables out of sight.
Put them in a storage area, or take them with you.
Parking Lots
Even if you park in a lot where someone will be
watching your vehicle, it's still best to lock it up and
take your keys. But what if you have to leave your
ignition key? What if you have to leave something
valuable in your vehicle?

Put your valuables in a storage area, like your
glove box.
If your vehicle has a remote keyless entry system,
take the transmitter with you.

Lock all the doors except the driver's.
Passlock
Your vehicle is equipped with the Passlock
theft
-deterrent system.
Passlock is a passive theft
-deterrent system. Passlock
enables fuel if the ignition lock cylinder is turned with a
valid key. If a correct key is not used or the ignition lock
cylinder is tampered with, fuel is disabled.
During normal operation, the SECURITY light will
go off approximately five seconds after the key is
turned to RUN.
If the engine stalls and the SECURITY light flashes,
wait until the light stops flashing before trying to restart
the engine. Remember to release the key from START
as soon as the engine starts.
If the engine is running and the SECURITY light comes
on, you will be able to restart the engine if you turn the
engine off. However, your Passlock system is not
working properly and must be serviced by your dealer.
Your vehicle is not protected by Passlock at this time.
You may also want to check the fuses. See ªFuses
and Circuit Breakersº in the Index. See your dealer
for service.

2-14 Key Release Button (Manual Transmission)
The ignition key cannot be
removed from the ignition
of manual transmission
vehicles unless the key
release button is used.
To remove the key, turn the key to OFF, press and hold
the button and turn the key to LOCK. Do not hold the
button in while turning the key to OFF.
Starting Your Gasoline Engine
If you have a diesel engine, see ªStarting Your Diesel
Engineº in the Diesel Engine Supplement.
Automatic Transmission
Move your shift lever to PARK (P) or NEUTRAL (N).
Your engine won't start in any other position
-- that's a
safety feature. To restart when you're already moving,
use NEUTRAL (N) only.
NOTICE:
Don't try to shift to PARK (P) if your vehicle is
moving. If you do, you could damage the
transmission. Shift to PARK (P) only when your
vehicle is stopped.

2-17
How long should you keep the coolant heater plugged
in? The answer depends on the outside temperature, the
kind of oil you have, and some other things. Instead of
trying to list everything here, we ask that you contact
your dealer in the area where you'll be parking your
vehicle. The dealer can give you the best advice for that
particular area.Automatic Transmission Operation
There are several different positions for your shift lever.
If your vehicle is equipped with an automatic
transmission, it features an electronic shift position
indicator within the instrument panel cluster. This
display must be powered any time the shift lever is
capable of being moved out of PARK (P). This means
that if your key is in OFF, rather than LOCK, there will
be a small current drain on your battery which could
discharge your battery over a period of time. If you have
to leave your key in the ignition in OFF for an extended
period, it is recommended that you disconnect the
battery cable from the battery to prevent discharging
your battery.

2-19
NEUTRAL (N): In this position, your engine doesn't
connect with the wheels. To restart the engine when
you're already moving, use NEUTRAL (N) only. Also,
use NEUTRAL (N) when your vehicle is being towed.
CAUTION:
Shifting out of PARK (P) or NEUTRAL (N) while
your engine is ªracingº (running at high speed) is
dangerous. Unless your foot is firmly on the
brake pedal, your vehicle could move very
rapidly. You could lose control and hit people or
objects. Don't shift out of PARK (P) or
NEUTRAL (N) while your engine is racing.
NOTICE:
Damage to your transmission caused by shifting
out of PARK (P) or NEUTRAL (N) with the
engine racing isn't covered by your warranty.
AUTOMATIC OVERDRIVE (
): This position is
for normal driving. If you need more power for passing,
and you're:

Going less than about 35 mph (56 km/h), push your
accelerator pedal about halfway down.

Going about 35 mph (56 km/h) or more, push the
accelerator all the way down.
You'll shift down to the next gear and have more power.
AUTOMATIC OVERDRIVE (
) can be used when
towing a trailer, carrying a heavy load or driving on
steep hills. You may want to shift the transmission to
THIRD (3) or, if necessary, a lower gear selection if the
transmission shifts too often.
THIRD (3): This position is also used for normal
driving, however it offers more power and lower fuel
economy than AUTOMATIC OVERDRIVE (
).

2-24
NOTICE:
Driving with the parking brake on can cause it to
overheat. You may have to replace it, and you
could also damage other parts of your vehicle.
Always check to be sure your parking brake is
fully released before you drive.
If you are towing a trailer and are parking on any hill,
see ªTowing a Trailerº in the Index. That section shows
what to do first to keep the trailer from moving.
It is recommended that the propshaft
-mounted parking
brake be burnished as part of the new vehicle break
-in.
The parking brake will work best after it has been
burnished following these instructions.
Make 10 stops, using the parking brake foot pedal, from
20 mph (32 km/h) about 2 1/2 miles (4 km) apart. In
between stops, drive the vehicle at 20 mph (32 km/h).
Shifting Into PARK (P)
(Automatic Transmission Only)
CAUTION:
It can be dangerous to get out of your vehicle if
the shift lever is not fully in PARK (P) with the
parking brake firmly set. Your vehicle can roll. If
you have left the engine running, the vehicle can
move suddenly. You or others could be injured.
To be sure your vehicle won't move, even when
you're on fairly level ground, use the steps that
follow. If you're pulling a trailer, see ªTowing a
Trailerº in the Index.
1. Hold the brake pedal down with your right foot and
set the parking brake.

2-26 Leaving Your Vehicle With the Engine
Running (Automatic Transmission Only)
CAUTION:
It can be dangerous to leave your vehicle with the
engine running. Your vehicle could move
suddenly if the shift lever is not fully in PARK (P)
with the parking brake firmly set. And, if you
leave the vehicle with the engine running, it could
overheat and even catch fire. You or others could
be injured. Don't leave your vehicle with the
engine running unless you have to.
If you have to leave your vehicle with the engine
running, be sure your vehicle is in PARK (P) and the
parking brake is firmly set before you leave it. After you
move the shift lever into PARK (P), hold the regular
brake pedal down. Then, see if you can move the shift
lever away from PARK (P) without first pulling it
toward you. If you can, it means that the shift lever
wasn't fully locked into PARK (P).
Torque Lock (Automatic Transmission)
If you are parking on a hill and you don't shift your
transmission into PARK (P) properly, the weight of the
vehicle may put too much force on the parking pawl in
the transmission. You may find it difficult to pull the
shift lever out of PARK (P). This is called ªtorque lock.º
To prevent torque lock, set the parking brake and then
shift into PARK (P) properly before you leave the
driver's seat. To find out how, see ªShifting Into
PARK (P)º in the Index.
When you are ready to drive, move the shift lever out of
PARK (P) before you release the parking brake.
If torque lock does occur, you may need to have another
vehicle push yours a little uphill to take some of the
pressure from the parking pawl in the transmission, so
you can pull the shift lever out of PARK (P).

2-27
Shifting Out of PARK (P)
(Automatic Transmission Only)
Your vehicle has an automatic transmission shift lock
control system, you have to fully apply your regular
brakes before you can shift from PARK (P) when the
ignition is in RUN. See ªAutomatic Transmissionº in
the Index.
If you cannot shift out of PARK (P), ease pressure on
the shift lever and push the shift lever all the way up
into PARK (P) as you maintain brake application.
Then, move the shift lever to any gear you want.
If you ever hold the brake pedal down but still can't
shift out of PARK (P), try this:
1. Turn the key to OFF.
2. Apply and hold the brake until the end of Step 4.
3. Shift to NEUTRAL (N).
4. Start the vehicle and shift to the drive gear you want.
5. Have the system fixed as soon as you can.
Parking Your Vehicle
(Manual Transmission Models Only)
Before you get out of your vehicle, move the shift lever
into REVERSE (R), and firmly apply the parking brake.
Once the shift lever has been placed into REVERSE (R)
with the clutch pedal pressed in, you can turn the
ignition key to OFF, remove the key and release
the clutch.
If you are parking on a hill, or if you are pulling a
trailer, see ªTowing a Trailerº in the Index.
CAUTION:
Shifting the transfer case to NEUTRAL can
cause your vehicle to roll even if the manual
transmission is in gear. You or someone else could
be seriously injured. Be sure to set the parking
brake before placing the transfer case in
NEUTRAL. See ªParking Brakeº in the Index.