2002 CHEVROLET AVALANCHE towing

5-38 Rocking Your Vehicle To Get It Out
First, turn your steering wheel left and right. That will
clear the area around your front wheels. If you have a
four
-wheel-drive vehicle, shift into 4HI or 4LO. If your
vehicle has the Traction Assist System, you should turn it
off by pressing the TAS on/off button. Then shift back and
forth between REVERSE (R) and a forward gear, spinning
the wheels as little as possible. Release the accelerator
pedal while you shift, and press lightly on the accelerator
pedal when the transmission is in gear. By slowly spinning
your wheels in the forward and reverse directions, you will
cause a rocking motion that may free your vehicle. If that
doesn't get you out after a few tries, you may need to be
towed out. Or, you can use your recovery hooks if your
vehicle has them. If you do need to be towed out, see
ªTowing Your Vehicleº in the Index.
Using the Recovery Hooks
Your vehicle is equipped with recovery hooks. The
hooks are provided at the front of your vehicle. You may
need to use them if you're stuck off
-road and need to be
pulled to some place where you can continue driving.

6-21
Automatic Transmission Fluid
When to Check and Change
A good time to check your automatic transmission fluid
level is when the engine oil is changed.
Change both the fluid and filter every 50,000 miles
(83 000 km) if the vehicle's GVWR is over 8,600 or
if the vehicle is mainly driven under one or more of
these conditions:

In heavy city traffic where the outside temperature
regularly reaches 90F (32C) or higher.

In hilly or mountainous terrain.

When doing frequent trailer towing.

Uses such as found in taxi, police or delivery service.
If you do not use your vehicle under any of
these conditions, change the fluid and filter every
100,000 miles (166 000 km).
See ªScheduled Maintenance Servicesº in the Index.
How to Check
Because this operation can be a little difficult,
you may choose to have this done at the dealership
service department.
If you do it yourself, be sure to follow all the
instructions here, or you could get a false reading
on the dipstick.
NOTICE:
Too much or too little fluid can damage your
transmission. Too much can mean that some of
the fluid could come out and fall on hot engine
parts or exhaust system parts, starting a fire.
Too little fluid could cause the transmission to
overheat. Be sure to get an accurate reading
if you check your transmission fluid.

Scheduled Maintenance
7-11
50,000 Miles (83 000 km)

Change automatic transmission fluid and filter if the vehicle is mainly driven
under one or more of these conditions:
± In heavy city traffic where the outside temperature regularly reaches
90
F (32
C) or higher.
± In hilly or mountainous terrain.
± When doing frequent trailer towing.
± Uses such as found in taxi, police or delivery service.
If you do not use your vehicle under any of these conditions, change the fluid
and filter at 100,000 miles (166 000 km).
Change transfer case fluid.
52,500 Miles (87 500 km)
Check rear/front axle fluid level and add fluid as needed. Check constant
velocity joints and axle seals for leaking.
Rotate tires. See ªTire Inspection and Rotationº in the Index for proper
rotation pattern and additional information. (See footnote +.)
ACTUAL
SERVICED BY:MILEAGE
DATE
ACTUAL
SERVICED BY:MILEAGE
DATE

Scheduled Maintenance
7-15

Change automatic transmission fluid and filter if the vehicle is mainly driven
under one or more of these conditions:
± In heavy city traffic where the outside temperature regularly reaches
90
F (32
C) or higher.
± In hilly or mountainous terrain.
± When doing frequent trailer towing.
± Uses such as found in taxi, police or delivery service.
If you haven't used your vehicle under severe service conditions listed
previously and, therefore, haven't changed your automatic transmission fluid,
change both the fluid and filter.
Change transfer case fluid.
Except 8.1L V8 Engine: Inspect Positive Crankcase Ventilation (PCV) valve.
An Emission Control Service.
150,000 Miles (240 000 km)
Drain, flush and refill cooling system (or every 60 months since last service,
whichever occurs first). See ªEngine Coolantº in the Index for what to use.
Inspect hoses. Clean radiator, condenser, pressure cap and neck. Pressure test
the cooling system and pressure cap.
An Emission Control Service. ACTUAL
SERVICED BY:MILEAGE
DATE

8-6
Chevrolet Roadside Assistance Program
To enhance Chevrolet's strong commitment to customer
satisfaction, Chevrolet is excited to announce the
establishment of the Chevrolet Roadside Assistance
Center. As the owner of a 2002 Chevrolet, membership
in Roadside Assistance is free.Roadside Assistance is available 24 hours a day,
365 days a year, by calling 1
-800-CHEV-USA
(243
-8872). This toll-free number will provide you
over
-the-phone roadside assistance with minor
mechanical problems. If your problem cannot be
resolved over the phone, our advisors have access to
a nationwide network of dealer recommended service
providers. Roadside membership is free; however some
services may incur costs.
Roadside offers two levels of service to the customer,
Basic Care and Courtesy Care:
Roadside Basic Care provides:

Toll
-free number, 1-800-CHEV-USA (243-8872),
text telephone (TTY) users, call 1
-888-889-2438

Free towing for warranty repairs

Basic over
-the-phone technical advice

Available dealer services at reasonable costs
(i.e., wrecker services, locksmith/key service,
glass repair, etc.)

8-7
Roadside Courtesy Care provides:

Roadside Basic Care services (as outlined previously)
Plus:

FREE Non
-Warranty Towing (to the closest dealer
from a legal roadway)

FREE Locksmith/Key Service (when keys are lost
on the road or locked inside)

FREE Flat Tire Service (spare installed on the road)

FREE Jump Start (at home or on the road)

FREE Fuel Delivery ($5 of fuel delivered on the road)
Chevrolet offers Courtesy Transportation for customers
needing warranty service. Courtesy Transportation will
be offered in conjunction with the coverage provided by
the Bumper
-to-Bumper New Vehicle Limited Warranty
to eligible purchasers of 2002 Chevrolet passenger cars
and light duty trucks. (Please see your selling dealer
for details.)Courtesy Care is available to retail and retail lease
customers operating 2002 and newer Chevrolet vehicles
for a period of 3 years/36,000 miles (60 000 km),
whichever occurs first. All Courtesy Care services
must be pre
-arranged by Chevrolet Roadside or dealer
service management.
Basic Care and Courtesy Care are not part of or
included in the coverage provided by the New Vehicle
Limited Warranty. Chevrolet reserves the right to
modify or discontinue Basic Care and Courtesy Care
at any time.
The Roadside Assistance Center uses companies
that will provide you with quality and priority service.
When roadside services are required, our advisors will
explain any payment obligations that may be incurred
for utilizing outside services.