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Remote Door Unlock: To contact the center, call
1
-888-4-ONSTAR. You will be required to provide
your security information. An advisor will send a
command to your vehicle to unlock itself. The
advisor can delay unlocking your vehicle. Remote
Door Unlock is disabled 48 hours after the vehicle is
parked to maintain the battery charge.
Vehicle Locator Service: To contact the center, call
1
-888-4-ONSTAR. You will be required to provide
your security information. An advisor will send a
command to your vehicle to sound the horn and/or
flash the lamps.
Route Support: An advisor can provide directions
or guidance to most places you want to go.
In addition, they can help you locate gas stations,
rest areas, ATMs, hospitals, hotels, stores, eateries
and more.
Ride Assist: An advisor can locate transportation in
the event that you are unable to drive.
Concierge Services: The concierge advisor can
obtain tickets, reservations or help with vacation/trip
planning and other unique items and services.
OnStar System Limitations
Complete limitations can be found on the subscriber
services agreement.
In order to provide you with excellent service, calls with
the OnStar Center may be monitored or recorded.
OnStar Service is:
available in the 48 contiguous United States, Alaska,
Hawaii and Canada;
available when the vehicle is within the operating
range of a cellular provider;
subject to limitations caused by atmospheric
conditions, such as severe weather or topographical
conditions, such as mountainous terrain.
subject to cellular carrier equipment limitations.
Global positioning capabilities will not be available if
satellite signals are obstructed.
OnStar will not function if the vehicle's battery is
discharged or disconnected. It may also be inoperative
if the vehicle is in an accident and the OnStar or vehicle
electrical system components are damaged.
Some OnStar services are provided by existing
governmental emergency service providers. OnStar will
receive your call and use reasonable effort to contact an
appropriate provider. OnStar cannot promise that the
providers will respond in a timely manner or at all.
