2002 CADILLAC ELDORADO service

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Shifting Out of PARK (P)
Your vehicle has an automatic transaxle shift lock
control system. You have to fully apply your regular
brakes before you can shift from PARK (P) when the
ignition is in RUN. See ªAutomatic Transaxleº in
the Index.
If you cannot shift out of PARK (P), try applying
pressure to the brakes and push the shift lever all the
way into PARK (P) (pressing and holding the button
on the front of the shift lever) as you maintain brake
application. Then move the shift lever into the gear
you want. If you ever hold the brake pedal down but
still can't shift out of PARK (P), try the following:
1. Turn the ignition key to OFF. Open and close the
driver's door to turn off the Retained Accessory
Power (RAP) feature.
2. Apply and hold the brake until the end of Step 4.
3. Shift to NEUTRAL (N).
4. Start the vehicle and then shift to the drive gear
you want.
5. Take your vehicle to an authorized service center
as soon as you can.
Parking Over Things That Burn
CAUTION:
Things that can burn could touch hot exhaust
parts under your vehicle and ignite. Don't park
over papers, leaves, dry grass or other things that
can burn.

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OnStar
System (If Equipped)
OnStar is a vehicle communications system that
offers a variety of services and provides a one
-touch
hands
-free communication link between you and
the OnStar Center. To receive OnStar services,
a service subscription agreement is required and an
additional fee may be required. Services are available
24 hours a day, 7 days a week. For more information,
call 1
-888-ONSTAR-7 (1-888-667-8277).
OnStar Services Button: Press this button once
to contact an advisor who will be able to assist you with
these services. If you are not quickly connected, the
system will automatically reset and redial. This ensures
connection to the center; there is no additional action
required. Press the Communication button to cancel the
automatic redial.
Emergency Button: In an emergency situation,
press the emergency service button. Upon receiving the
call, an advisor at the center will locate your vehicle and
assess the situation. If necessary, the advisor will alert
the nearest emergency service provider.
Communication Button: Press this button at
the end of a call. Also press this button to answer a call
from the center, or cancel a call if one of the other
buttons is accidentally pressed. This button is also is
also used to access OnStar Personal Calling and Virtual
Advisor services. See the OnStar owner package for
more information.

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Volume Control: You can control the volume of the
OnStar System using the steering wheel controls.
Telltale Light: This light will indicate the status of
the system. A solid green light will come on when you
start the vehicle to let you know that the system is on
and is ready to make or receive calls.
If the light blinks green it means that an incoming or
outgoing call is in progress. Press the Communication
button if you notice the light blinking and you are
not on a call.
The light will be red in the event of an OnStar system
malfunction. If this occurs press the OnStar Services
button to attempt to contact an advisor. If the connection
is made, the advisor will assist you with steps to take to
make sure that the system is functioning properly. If you
cannot contact the advisor, take your vehicle to your
dealership as soon as possible for assistance.
Cellular Antenna
The cellular antenna on the outside of your vehicle is
critical to effective communication using the OnStar
system. Optimum cellular reception can be obtained
when the mast is straight up and down.
OnStar Services
The following services are available within OnStar
service plans. Your vehicle comes with a specific
one
-year service plan that allows use of some or
all of the following services.
Automatic Notification of Air Bag Deployment:
If an air bag deploys, a priority emergency signal is
automatically sent to the center. An advisor will locate
your vehicle's position, try to contact you and assist
you in the situation. If the center is unable to contact
you, an emergency service provider will be contacted.
Stolen Vehicle Tracking: Call the center at
1
-888-4-ONSTAR (1-888-466-7827) to report
your vehicle stolen. The system can then attempt to
locate and track your vehicle and the advisor will assist
the proper authorities.
Roadside Assistance with Location: For vehicle
breakdowns, press the OnStar Services button.
An advisor will contact the appropriate help.
Remote Diagnostics: If an instrument panel light
comes on, press the OnStar Services button. An advisor
can perform a check of the engine on
-board computer,
and recommend what action needs to be taken.

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OnStar MED-NET: Med-Net can store your personal
medical history and provide it to emergency personnel
if necessary. (Requires activation and additional fee).
Accident Assist: An advisor can provide step
-by-step
guidance following an accident.
Remote Door Unlock: To contact the center, call
1
-888-4-ONSTAR. You will be required to provide your
security information. An advisor will send a command
to your vehicle to unlock itself. The advisor can delay
unlocking your vehicle. Remote Door Unlock is disabled
48 hours after the vehicle is parked to maintain the
battery charge.
Vehicle Locator Service: To contact the center, call
1
-888-4-ONSTAR. You will be required to provide your
security information. An advisor will send a command
to your vehicle to sound the horn and/or flash the lamps.
Route Support: An advisor can provide directions
or guidance to most places you want to go. In addition,
they can help you locate gas stations, rest areas, ATMs,
hospitals, hotels, stores, eateries and more.
Ride Assist: An advisor can locate transportation in
the event that you are unable to drive.
Concierge Services: The concierge advisor can obtain
tickets, reservations, or help with vacation/trip planning
and other unique items and services.
OnStar System Limitations
Complete limitations can be found on the Subscriber
Services Agreement.
In order to provide you with excellent service,
calls with the OnStar Center may be monitored
or recorded.
OnStar service is:

available in the 48 contiguous United States,
Alaska, Hawaii and Canada;

available when the vehicle is within the operating
range of a cellular provider;

subject to limitations caused by atmospheric
conditions, such as severe weather or topographical
conditions, such as mountainous terrain;

subject to cellular carrier equipment limitations.
Global positioning locating capabilities will not be
available if satellite signals are obstructed.

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OnStar will not function if the vehicle's battery is
discharged or disconnected. It may also be inoperative
if the vehicle is in an accident and the OnStar or vehicle
electrical system components are damaged.
OnStar is the communication link between you and
existing governmental emergency and roadside service
providers. OnStar will receive your call and use
reasonable effort to contact an appropriate provider.
OnStar cannot promise the providers will respond in
a timely manner or at all.
Assist Handles
A handle, located on each side pillar, can be used when
getting out of your vehicle.
Garment Hooks
For your convenience, a garment hook is attached to
the casing around the reading lamps in the rear of the
vehicle. To use, push the lower edge of the hook.
Floor Mats
Your vehicle is equipped with rubber-backed front and
rear floor mats. Keep them clean by vacuuming and
using a spot cleaner, if necessary. Do not machine wash.
Sunroof (Option)
The sunroof switch is located on the overhead console.
Press the switch rearward and release to express
-open
the glass panel and sunshade. The sunshade can also be
opened by hand. If you want to stop the roof in a partially
opened position, press the switch in either direction.
Press and release the switch again to open it fully.
Press and hold the switch forward to close the glass panel.
The sunshade can only be closed by hand.
To open the vent, press and hold the switch forward when
the glass panel is closed. Open the sunshade by hand.
To close the vent, press the switch rearward and release.
The sunroof only works when the ignition is on or when
the Retained Accessory Power (RAP) is active.

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HomeLink
Transmitter (Option)
The HomeLink Transmitter buttons are located on the
overhead console.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) this device may not cause harmful interference,
and (2) this device must accept any interference
received, including interference that may cause
undesired operation.This device complies with RSS
-210 of Industry
Canada. Operation is subject to the following two
conditions: (1) this device may not cause interference,
and (2) this device must accept any interference,
including interference that may cause undesired
operation of the device.
Changes and modifications to this system by other than
an authorized service facility could void authorization to
use this equipment.
Programming the HomeLink Transmitter
Do not use the HomeLink Transmitter with any garage
door opener that does not have the ªstop and reverseº
feature. This includes any garage door opener model
manufactured before April 1, 1982.
Be sure that people and objects are clear of the garage
door you are programming.
It is recommended that a new battery be installed in
your hand
-held transmitter for quicker and more
accurate transmission of the radio frequency.

2-68 Air Bag Readiness Light
There is an air bag readiness light on the instrument
panel, which shows AIR BAG. The system checks the
air bag's electrical system for malfunctions. The light
tells you if there is an electrical problem. The system
check includes the air bag sensors, the air bag modules,
the wiring and the crash sensing and diagnostic module.
For more information on the air bag system, see ªAir
Bagº in the Index.
This light will come on
when you start your vehicle,
and it will flash for a few
seconds. Then the light
should go out. This means
the system is ready.
If the air bag readiness light stays on after you start the
vehicle or comes on when you are driving, your air bag
system may not work properly. Have your vehicle
serviced right away.
CAUTION:
If the air bag readiness light stays on after you
start your vehicle, it means the air bag system
may not be working properly. The air bags in
your vehicle may not inflate in a crash, or they
could even inflate without a crash. To help avoid
injury to yourself or others, have your vehicle
serviced right away if the air bag readiness light
stays on after you start your vehicle.
The air bag readiness light should flash for a few
seconds when you turn the ignition key to RUN.
If the light doesn't come on then, have it fixed so
it will be ready to warn you if there is a problem.

2-69 Charging System Indicator Light
When you turn the ignition
to RUN, this light will
come on briefly to show
that the generator and
battery charging systems
are working properly.
If this light stays on, your vehicle needs service.
To save your battery until you reach the dealership,
turn off all accessories.
Brake System Warning and Parking Brake
Indicator Light
Your vehicle's hydraulic brake system is divided into
two parts. If one part isn't working, the other part can
still work and stop you. For good braking, though,
you need both parts working well.
If the warning light comes on, there is a brake problem.
Have your brake system inspected right away.
This light should come on
briefly when you turn
the ignition key to RUN.
If it doesn't come on then,
have it fixed so it will be
ready to warn you if there's
a problem.