2002 BUICK LESABRE emergency

2-58
OnStar
System (If Equipped)
OnStar is a vehicle communications system that
offers a variety of services and provides a one
-touch
hands
-free communication link between you and the
OnStar Center. To receive OnStar services, a service
subscription agreement is required and an additional fee
may be required. Services are available 24 hours a day,
7 days a week. For more information, call
1
-888-ONSTAR-7 (1-888-667-8277).
OnStar Services Button: Press this button once to
contact an advisor who will be able to assist you with
these services. If you are not quickly connected, the
system will automatically reset and redial. This ensures
connection to the center; there is no additional action
required. Press the Communication button to cancel the
automatic redial.
Emergency Button: In an emergency situation,
press the emergency service button. Upon receiving the
call, an advisor at the center will locate your vehicle and
assess the situation. If necessary, the advisor will alert
the nearest emergency service provider.
Communication Button: Press this button at
the end of a call. Also press this button to answer a call
from the center, or cancel a call if one of the other
buttons is accidentally pressed. This button is also
used to access OnStar Personal Calling and Virtual
Advisor services. See the OnStar owner package for
more information.
Volume Control: You can control the volume of
the OnStar System using either the volume control
knob on the radio or using the steering wheel volume
control (if equipped).
Telltale Light: This light will indicate the status of
the system. A solid green light will come on when you
start the vehicle to let you know that the system is on
and is ready to make or receive calls.
If the light blinks green it means that an incoming or
outgoing call is in progress. Press the Communication
button if you notice the light blinking and you are not
on a call.

2-59
The light will be red in the event of an OnStar system
malfunction. If this occurs press the OnStar Services
button to attempt to contact an advisor. If the connection
is made, the advisor will assist you with steps to take to
make sure that the system is functioning properly. If you
cannot contact the advisor, take your vehicle to your
dealership as soon as possible for assistance.
Cellular Antenna
The cellular antenna on the outside of your vehicle is
critical to effective communications using the OnStar
system. Optimum cellular reception can be obtained
when the mast is straight up and down.
OnStar Services
The following services are available within OnStar
service plans. Your vehicle comes with a specific
one
-year service plan that allows use of some or all
of the following services.
Automatic Notification of Air Bag Deployment: If an
air bag deploys, a priority emergency signal is
automatically sent to the center. An advisor will locate
your vehicle's position, try to contact you and assist you in
the situation. If the center is unable to contact you, an
emergency service provider will be contacted.Stolen Vehicle Tracking: Call the center at
1
-888-4-ONSTAR (1-888-466-7827) to report your
vehicle stolen. The system can then attempt to locate
and track your vehicle and the advisor will assist the
proper authorities.
Roadside Assistance with Location: For vehicle
breakdowns, press the OnStar Services button. An
advisor will contact the appropriate help.
Remote Diagnostics: If an instrument panel light comes
on, press the OnStar Services button. An advisor can
perform a check of the engine on
-board computer, and
recommend what action needs to be taken.
OnStar MED
-NET: Med-Net can store your personal
medical history and provide it to emergency personnel if
necessary. (Requires activation and additional fee.)
Accident Assist: An advisor can provide step
-by-step
guidance following an accident.
Remote Door Unlock: To contact the center, call
1
-888-4-ONSTAR. You will be required to provide
your security information. An advisor will send a
command to your vehicle to unlock itself. The advisor
can delay unlocking your vehicle. Remote Door Unlock
is disabled 48 hours after the vehicle is parked to
maintain the battery charge.

2-60
Vehicle Locator Service: To contact the center, call
1
-888-4-ONSTAR. You will be required to provide your
security information. An advisor will send a command
to your vehicle to sound the horn and/or flash the lamps.
Route Support: An advisor can provide directions or
guidance to most places you want to go. In addition,
they can help you locate gas stations, rest areas, ATMs,
hospitals, hotels, stores, eateries and more.
Ride Assist: An advisor can locate transportation in the
event that you are unable to drive.
Concierge Services: The concierge advisor can obtain
tickets, reservations, or help with vacation/trip planning
and other unique items and services.
OnStar System Limitations
Complete limitations can be found on the Subscriber
Services Agreement.
In order to provide you with excellent service, calls with
the OnStar Center may be monitored or recorded.OnStar Service is:

Available in the 48 contiguous United States, Alaska,
Hawaii and Canada;

available when the vehicle is within the operating
range of a cellular provider;

subject to limitations caused by atmospheric
conditions, such as severe weather or topographical
conditions, such as mountainous terrain;

subject to cellular carrier equipment limitations.
Global positioning locating capabilities will not be
available if satellite signals are obstructed.
OnStar will not function if the vehicle's battery is
discharged or disconnected. It may also be inoperative
if the vehicle is in an accident and the OnStar or vehicle
electrical system components are damaged.
OnStar is the communication link between you and
existing governmental emergency and roadside service
providers. OnStar will receive your call and use
reasonable effort to contact an appropriate provider.
OnStar cannot promise that the providers will respond in
a timely manner or at all.

4-5
The body takes about an hour to rid itself of the alcohol
in one drink. No amount of coffee or number of cold
showers will speed that up. ªI'll be carefulº isn't the
right answer. What if there's an emergency, a need to
take sudden action, as when a child darts into the street?
A person with even a moderate BAC might not be able
to react quickly enough to avoid the collision.
There's something else about drinking and driving that
many people don't know. Medical research shows that
alcohol in a person's system can make crash injuries
worse, especially injuries to the brain, spinal cord or
heart. This means that when anyone who has been
drinking
-- driver or passenger -- is in a crash, that
person's chance of being killed or permanently disabled
is higher than if the person had not been drinking.
CAUTION:
Drinking and then driving is very dangerous.
Your reflexes, perceptions, attentiveness and
judgment can be affected by even a small amount
of alcohol. You can have a serious
-- or even
fatal
-- collision if you drive after drinking.
Please don't drink and drive or ride with a
driver who has been drinking. Ride home in a
cab; or if you're with a group, designate a driver
who will not drink.

4-6
Control of a Vehicle
You have three systems that make your vehicle go where
you want it to go. They are the brakes, the steering and
the accelerator. All three systems have to do their work
at the places where the tires meet the road.
Sometimes, as when you're driving on snow or ice, it's
easy to ask more of those control systems than the tires
and road can provide. That means you can lose control
of your vehicle. Also see ªTraction Control Systemº
in the Index.
Braking
Braking action involves perception time and
reaction time.
First, you have to decide to push on the brake pedal.
That's perception time. Then you have to bring up
your foot and do it. That's reaction time.
Average reaction time is about 3/4 of a second.
But that's only an average. It might be less with one
driver and as long as two or three seconds or more with
another. Age, physical condition, alertness, coordination
and eyesight all play a part. So do alcohol, drugs and
frustration. But even in 3/4 of a second, a vehicle
moving at 60 mph (100 km/h) travels 66 feet (20 m).
That could be a lot of distance in an emergency, so
keeping enough space between your vehicle and
others is important.
And, of course, actual stopping distances vary greatly
with the surface of the road (whether it's pavement or
gravel); the condition of the road (wet, dry, icy); tire
tread; the condition of your brakes; the weight of the
vehicle and the amount of brake force applied.

4-12 Steering in Emergencies
There are times when steering can be more effective
than braking. For example, you come over a hill and
find a truck stopped in your lane, or a car suddenly pulls
out from nowhere, or a child darts out from between
parked cars and stops right in front of you. You can
avoid these problems by braking
-- if you can stop
in time. But sometimes you can't; there isn't room.
That's the time for evasive action
-- steering around
the problem.
Your vehicle can perform very well in emergencies like
these. First apply your brakes. See ªBraking in
Emergenciesº earlier in this section. It is better to
remove as much speed as you can from a possible
collision. Then steer around the problem, to the left
or right depending on the space available.
An emergency like this requires close attention and a
quick decision. If you are holding the steering wheel at
the recommended 9 and 3 o'clock positions, you can
turn it a full 180 degrees very quickly without removing
either hand. But you have to act fast, steer quickly, and
just as quickly straighten the wheel once you have
avoided the object.
The fact that such emergency situations are always
possible is a good reason to practice defensive driving
at all times and wear safety belts properly.

4-15
Loss of Control
Let's review what driving experts say about what happens
when the three control systems (brakes, steering and
acceleration) don't have enough friction where the tires
meet the road to do what the driver has asked.
In any emergency, don't give up. Keep trying to steer and
constantly seek an escape route or area of less danger.
Skidding
In a skid, a driver can lose control of the vehicle.
Defensive drivers avoid most skids by taking reasonable
care suited to existing conditions, and by not ªoverdrivingº
those conditions. But skids are always possible.
The three types of skids correspond to your vehicle's
three control systems. In the braking skid, your wheels
aren't rolling. In the steering or cornering skid, too
much speed or steering in a curve causes tires to slip
and lose cornering force. And in the acceleration skid,
too much throttle causes the driving wheels to spin.
A cornering skid is best handled by easing your foot
off the accelerator pedal.
If you have the traction control system, remember: It
helps avoid only the acceleration skid.
If you do not have traction control, or if the system is
off, then an acceleration skid is also best handled by
easing your foot off the accelerator pedal.If your vehicle starts to slide, ease your foot off the
accelerator pedal and quickly steer the way you want
the vehicle to go. If you start steering quickly enough,
your vehicle may straighten out. Always be ready for a
second skid if it occurs.
If you have Stabilitrak

, you may see the STABILITY
SYSTEM ACTIVE message on the Driver Information
Center. See ªStability System Active Messageº in
the Index.
Of course, traction is reduced when water, snow, ice,
gravel or other material is on the road. For safety, you'll
want to slow down and adjust your driving to these
conditions. It is important to slow down on slippery
surfaces because stopping distance will be longer and
vehicle control more limited.
While driving on a surface with reduced traction, try
your best to avoid sudden steering, acceleration or
braking (including engine braking by shifting to a lower
gear). Any sudden changes could cause the tires to
slide. You may not realize the surface is slippery until
your vehicle is skidding. Learn to recognize warning
clues
-- such as enough water, ice or packed snow on
the road to make a ªmirrored surfaceº
-- and slow
down when you have any doubt.
Remember: Any anti
-lock brake system (ABS) helps
avoid only the braking skid.

4-24
Highway Hypnosis
Is there actually such a condition as ªhighway hypnosisº?
Or is it just plain falling asleep at the wheel? Call it
highway hypnosis, lack of awareness, or whatever.
There is something about an easy stretch of road with
the same scenery, along with the hum of the tires on the
road, the drone of the engine, and the rush of the wind
against the vehicle that can make you sleepy. Don't let
it happen to you! If it does, your vehicle can leave the
road in less than a second, and you could crash and
be injured.
What can you do about highway hypnosis? First, be
aware that it can happen.
Then here are some tips:

Make sure your vehicle is well ventilated, with a
comfortably cool interior.

Keep your eyes moving. Scan the road ahead and
to the sides. Check your rearview mirrors and your
instruments frequently.

If you get sleepy, pull off the road into a rest, service
or parking area and take a nap, get some exercise, or
both. For safety, treat drowsiness on the highway as
an emergency.
Hill and Mountain Roads
Driving on steep hills or mountains is different from
driving in flat or rolling terrain.