2002 BUICK LESABRE Vehicle needs service

5-13
The coolant level should be at or above the FULL
COLD mark (if the engine is hot, the coolant level
should be at FULL HOT). If it isn't, you may have a
leak at the pressure cap or in the radiator hoses, heater
hoses, radiator, water pump or somewhere else in the
cooling system.
CAUTION:
Heater and radiator hoses, and other engine
parts, can be very hot. Don't touch them. If you
do, you can be burned.
Don't run the engine if there is a leak. If you run
the engine, it could lose all coolant. That could
cause an engine fire, and you could be burned.
Get any leak fixed before you drive the vehicle.
If there seems to be no leak, with the engine on, check
to see if the electric engine cooling fans are running.
If the engine is overheating, both fans should be
running. If they aren't, your vehicle needs service.
NOTICE:
Engine damage from running your engine
without coolant isn't covered by your warranty.
NOTICE:
When adding coolant, it is important that you
use only DEX
-COOL
(silicate-free) coolant.
If coolant other than DEX-COOL is added
to the system, premature engine, heater core or
radiator corrosion may result. In addition, the
engine coolant will require change sooner
-- at
30,000 miles (50 000 km) or 24 months,
whichever occurs first. Damage caused by the
use of coolant other than DEX
-COOL
is not
covered by your new vehicle warranty.

6-2
Service
Your dealer knows your vehicle best and wants you to
be happy with it. We hope you'll go to your dealer for
all your service needs. You'll get genuine GM parts and
GM
-trained and supported service people.
We hope you'll want to keep your GM vehicle all GM.
Genuine GM parts have one of these marks:
Doing Your Own Service Work
If you want to do some of your own service work, you'll
want to use the proper service manual. It tells you much
more about how to service your vehicle than this manual
can. To order the proper service manual, see ªService
and Owner Publicationsº in the Index.
Your vehicle has an air bag system. Before attempting
to do your own service work, see ªServicing Your Air
Bag
-Equipped Vehicleº in the Index.
You should keep a record with all parts receipts and
list the mileage and the date of any service work you
perform. See ªMaintenance Recordº in the Index.

7-
7-1
Section 7 Maintenance Schedule
This section covers the maintenance required for your vehicle. Your vehicle needs these services to retain its safety,
dependability and emission control performance.
7
-2 Introduction
7
-4 Part A: Scheduled Maintenance Services
7
-8 Short Trip/City Scheduled Maintenance
7
-22 Long Trip/Highway Scheduled Maintenance7
-31 Part B: Owner Checks and Services
7
-35 Part C: Periodic Maintenance Inspections
7
-37 Part D: Recommended Fluids and Lubricants
7
-39 Part E: Maintenance Record

7-4
Part A: Scheduled
Maintenance Services
Using Your Maintenance Schedule
We at General Motors want to help you keep your
vehicle in good working condition. But we don't know
exactly how you'll drive it. You may drive very short
distances only a few times a week. Or you may drive
long distances all the time in very hot, dusty weather.
You may use your vehicle in making deliveries.
Or you may drive it to work, to do errands or in
many other ways.
Because of all the different ways people use their
vehicles, maintenance needs vary. You may need more
frequent checks and replacements. So please read the
following and note how you drive. If you have any
questions on how to keep your vehicle in good
condition, see your dealer.
This part tells you the maintenance services you should
have done and when you should schedule them. If you
go to your dealer for your service needs, you'll know
that GM
-trained and supported service people will
perform the work using genuine GM parts.The proper fluids and lubricants to use are listed in Part D.
Make sure whoever services your vehicle uses these. All
parts should be replaced and all necessary repairs done
before you or anyone else drives the vehicle.
These schedules are for vehicles that:

carry passengers and cargo within recommended
limits. You will find these limits on your vehicle's
Tire
-Loading Information label. See ªLoading Your
Vehicleº in the Index.

are driven on reasonable road surfaces within legal
driving limits.

use the recommended fuel. See ªFuelº in the Index.
Selecting the Right Schedule
First you'll need to decide which of the two schedules
is right for your vehicle. Here's how to decide which
schedule to follow:

7-33
Starter Switch Check
CAUTION:
When you are doing this check, the vehicle could
move suddenly. If it does, you or others could be
injured. Follow the steps below.
1. Before you start, be sure you have enough room
around the vehicle.
2. Firmly apply both the parking brake and the regular
brake. See ªParking Brakeº in the Index if necessary.
Do not use the accelerator pedal, and be ready to turn
off the engine immediately if it starts.
3. Try to start the engine in each gear. The starter
should work only in PARK (P) or NEUTRAL (N).
If the starter works in any other position, your
vehicle needs service.Automatic Transaxle Shift Lock Control
System Check
CAUTION:
When you are doing this check, the vehicle could
move suddenly. If it does, you or others could be
injured. Follow the steps below.
1. Before you start, be sure you have enough
room around the vehicle. It should be parked on
a level surface.
2. Firmly apply the parking brake. See ªParking Brakeº
in the Index if necessary.
Be ready to apply the regular brake immediately if
the vehicle begins to move.
3. With the engine off, turn the key to the RUN
position, but don't start the engine. Without applying
the regular brake, try to move the shift lever out
of PARK (P) with normal effort. If the shift lever
moves out of PARK (P), your vehicle needs service.

8-7
We have quick, easy access to telephone numbers of the
following additional services depending on your needs:

Hotels

Glass replacement

Tire repair facilities

Rental vehicle or taxis

Airports or train stations

Police, fire department or hospitals
In many instances, mechanical failures are covered under
Buick's comprehensive warranty. However, when other
services are utilized, our advisors will explain any
payment obligations you might incur.
For prompt and efficient assistance when calling, please
provide the following information to give the advisor:

Location of vehicle

Telephone number of your location

Vehicle model, year and color
Mileage of vehicle

Vehicle Identification Number (VIN)

Vehicle license plate number
Buick reserves the right to limit services or
reimbursement to an owner or driver when, in Buick's
judgement, the claims become excessive in frequency
or type of occurrence.
While we hope you never have the occasion to use our
service, it is added security while traveling for you and
your family. Remember, we're only a phone call away.
Buick Roadside Assistance
-- 1-800-252-1112, text
telephone (TTY) users, call 1
-888-889-2438.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
Roadside Assistance program accessible from anywhere
in Canada or the United States. Please refer to the
Warranty and Owner Assistance Information book or
call 1
-800-268-6800 for emergency services.

8-8
Courtesy Transportation
Buick has always exemplified quality and value in its
offering of motor vehicles. To enhance your ownership
experience, we and our participating dealers are proud
to offer Courtesy Transportation, a customer support
program for new vehicles.
The Courtesy Transportation program is offered to
retail purchase/lease customers in conjunction with
the Bumper
-to-Bumper coverage provided by the
New Vehicle Limited Warranty. Several transportation
options are available when warranty repairs are
required. This will reduce your inconvenience during
warranty repairs.
Plan Ahead When Possible
When your vehicle requires warranty service, you
should contact your dealer and request an appointment.
By scheduling a service appointment and advising
your service consultant of your transportation needs,
your dealer can help minimize your inconvenience.If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem
is safety
-related. If it is, please call your dealership,
let them know this, and ask for instructions.
If the dealer requests that you simply drop the vehicle
off for service, you are urged to do so as early in the
work day as possible to allow for same day repair.
Transportation Options
Warranty service can generally be completed while you
wait. However, if you are unable to wait Buick helps
minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:
Shuttle Service
Participating dealers can provide you with shuttle
service to get you to your destination with minimal
interruption of your daily schedule. This includes a
one way shuttle ride to a destination up to 10 miles
from the dealership.