Page 123 of 357

2-59
Stolen Vehicle Tracking: Call the center at
1
-888-4-ONSTAR (1-888-466-7827) to report
your vehicle stolen. The system can then attempt to
locate and track your vehicle and the advisor will
assist the proper authorities.
Roadside Assistance with Location: For vehicle
breakdowns, press the OnStar button. An advisor
will contact the appropriate help.
Remote Diagnostics: If an instrument panel light
comes on, the center can perform a check of the
engine on
-board computer. An advisor can then
recommend what action needs to be taken.
OnStar MED
-NET: Med-Net can store your
personal medical history and provide it to emergency
personnel if necessary. (Requires activation and
additional fee.)
Accident Assist: An advisor can provide
step
-by-step guidance following an accident.Remote Door Unlock: To contact the center,
call 1
-888-4-ONSTAR. You will be required to
provide your security information. An advisor will
send a command to your vehicle to unlock itself.
The advisor can delay unlocking your vehicle.
Remote Door Unlock is disabled 48 hours after the
vehicle is parked to maintain the battery charge.
Vehicle Locator Service: To contact the center,
call 1
-888-4-ONSTAR. You will be required to
provide your security information. An advisor will
send a command to your vehicle to sound the horn
and/or flash the lamps.
Route Support: An advisor can provide directions
or guidance to anywhere you want to go. In addition,
they can help you locate gas stations, rest areas,
ATMs, hospitals, hotels, stores, eateries and more.
Ride Assist: An advisor can locate transportation in
the event that you are unable to drive.
Concierge Services: The concierge advisor can
obtain tickets, reservations, or help with vacation/trip
planning and other unique items and services.
Page 188 of 357

4-11
Steering
Power Steering
If you lose power steering assist because the engine
stops or the system is not functioning, you can steer
but it will take much more effort.
Magnetic Variable Effort Steering (If Equipped)
This steering system provides lighter steering effort for
parking and when driving at low speeds. Steering effort
will increase at higher speeds for improved road feel.
Steering Tips
Driving on Curves
It's important to take curves at a reasonable speed.
A lot of the ªdriver lost controlº accidents mentioned
on the news happen on curves. Here's why:
Experienced driver or beginner, each of us is subject to
the same laws of physics when driving on curves. The
traction of the tires against the road surface makes it
possible for the vehicle to change its path when you turn
the front wheels. If there's no traction, inertia will keep
the vehicle going in the same direction. If you've ever
tried to steer a vehicle on wet ice, you'll understand this.The traction you can get in a curve depends on the
condition of your tires and the road surface, the angle at
which the curve is banked, and your speed. While you're
in a curve, speed is the one factor you can control.
Suppose you're steering through a sharp curve. Then you
suddenly accelerate. Both control systems
-- steering and
acceleration
-- have to do their work where the tires meet
the road. Adding the sudden acceleration can demand too
much of those places. You can lose control. Refer to
ªEnhanced Traction Systemº in the Index.
What should you do if this ever happens? Ease up on the
accelerator pedal, steer the vehicle the way you want it
to go, and slow down.
Speed limit signs near curves warn that you should
adjust your speed. Of course, the posted speeds are
based on good weather and road conditions. Under less
favorable conditions you'll want to go slower.
If you need to reduce your speed as you approach a
curve, do it before you enter the curve, while your front
wheels are straight ahead.
Try to adjust your speed so you can ªdriveº through
the curve. Maintain a reasonable, steady speed. Wait
to accelerate until you are out of the curve, and then
accelerate gently into the straightaway.
Page 356 of 357
8-11
REPORTING SAFETY DEFECTS TO
THE CANADIAN GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
330 Sparks Street
Tower C
Ottawa, Ontario K1A 0N5
REPORTING SAFETY DEFECTS TO
GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you'll notify us.
Please call us at 1
-800-521-7300, or write:
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232-5136
In Canada, please call us at 1
-800-263-3777 (English)
or 1
-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7