2001 SAAB 9-3 service

121 OnStar - Telematics
Roadside assistance**There’s nothing worse than being stranded
on the road with car trouble. No matter what
the problem is (flat tire, out of gas, or engine
trouble), just call OnStar. We will contact the
help you need to get you quickly back on the
road.Stolen vehicle trackingOnStar doesn’t just protect you, it protects
your Saab, too. If your vehicle is ever stolen,
just contact OnStar by calling
1-888-4-ONSTAR. We will put you in touch
with the authorities and aid them in locating
your Saab. Ask your insurance carrier about
possible premium discounts.Accident Assist™Accident Assist™ provides step-by-step
guidance about what to do in case of an
accident. Working with leading insurance
companies we have developed a ”best
practices” list to assist you through most
accident situations. OnStar Accident
Assist™ can make the process of complet-
ing a police report and/or insurance claim
less stressful.
OnStar Med-Net***OnStar MED-NET securely stores your per-
sonal medical information (e.g., physician’s
name, emergency contacts, medications,
chronic conditions) and, in an emergency,
can quickly send it to a medical facility. This
important information can help assist with
diagnosis and treatment. **There will be no charge for Roadside Assistance as
long as your vehicle is under warranty.
***Requires activation and additional fee.Hands-free communicationTalking to an OnStar Advisor is easy and
hands-free. Simply press the OnStar but-
ton, and a small microphone picks up your
voice while the OnStar Advisor talks to you
through your stereo speakers. You can
even adjust the volume to your liking with
the steering wheel controls or the radio
volume knob. Your hands remain on the
steering wheel, while your eyes remain on
the road.Being safe on the road is important, but
there’s more to life than security. There’s liv-
ing. That’s why we have created the OnStar
Premium Plan. It gives you not only the
important protections of the Safety and
Security Plan, but also a whole range of ser-
vices which truly change driving from a
chore to a luxury. All new Saab models
come with a full year of the OnStar Premium
Service Plan.* * New retail deliveries only.
The OnStar Premium
Plan *Route supportWith OnStar Route Support, an Advisor can
help you find your way, no matter how far off
course you are. You can get exact street
directions, or guidance to nearby gas sta-
tions, restaurants, hotels or ATMs.Ride AssistIf you need a lift, anytime of the day or night,
just call OnStar. We’ll contact transportation
and send it right to you.Information and Convenience ser-
vicesOur Advisors have access to over five mil-
lion service listings including hotels, restau-
rants, gas stations, dealerships, hospitals,
ATMs and airports — more than 250 service
categories in all. Our Advisors can even
assist you with hotel and restaurant reser-
vations.*All Saab models come with a full year of Premium Ser-
vice. New retail deliveries only.
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122 OnStar - TelematicsConcierge servicesFrom the simple to the extraordinary,
OnStar Concierge is always ready to help.
Whether it’s tickets to that ”hard-to-get”
play, or even complete planning of your next
vacation, OnStar Concierge can make all
the arrangements you need — at home or
on the road. There is no additional cost to
you for the efforts of the OnStar Concierge.
You will not pay more than retail value for
goods and services, or current market value
for tickets, specialty items or unique ser-
vices. For your convenience, we will bill your
credit card for any purchases and/or ship-
ping you authorize.
Additional ServicesPersonal CallingAs an OnStar Safety and Security Plan or
Premium Plan subscriber, you have access
to OnStar Personal Calling. OnStar Per-
sonal Calling provides you with a nation-
wide wireless phone service in your Saab
that you can activate simply by pressing a
button and using your voice. You can use
Personal Calling in your Saab to place or to
receive calls. The voice-activated system
will dial the number. Your party will answer
through your stereo speakers.
With OnStar Personal Calling, you can
enjoy the simplicity of a one-touch wireless
connection. Whether you are placing or
receiving a call, once you press the button,
you never have to take your hands off the
wheel or your eyes off the road. The ease of
the hands-free communication service
allows you to enjoy an even greater level of
safety, security and convenience while driv-
ing.
This new service is not yet available in all
areas. Complete availability in the U.S. is
anticipated in the first quarter of 2001*. For
system limitations and details, call OnStar
at 1-800-ONSTAR-7.* Availability in Canada was undetermined at time of
publication. Please contact your local dealer in Canada.
Signing Up for Personal CallingAs an OnStar subscriber, the Personal Call-
ing capability is already built into your
Saab’s OnStar hardware. In order to use
this service, an OnStar Advisor must set up
your cellular account. You must also pro-
vide a credit card in order to establish your
prepaid cellular account. Usage charges
will be deducted from this prepaid account
of ”units.” Units are easily replenished using
the credit card on file at OnStar. Once you
sign up for OnStar Personal Calling, you will
be given your own personal phone number
that others can use to call into your Saab. To sign up for Personal Calling,
simply Press the OnStar button in your Saab.
 Inform the Advisor that you would like to
sign up for Personal Calling.
 The Advisor will set up your account.
You will need to provide account and
credit card information.
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126 OnStar - TelematicsVirtual Advisor(expected availability fourth quarter 2000)
Once you have activated Personal Calling,
you can enjoy your time in your Saab even
more with the OnStar Virtual Advisor. This
service allows you to listen to your favorite
news and information topics, such as
weather reports, stock quotes and sports
scores. You can even listen to your e-mail,
whenever you want, without ever taking
your eyes off the road. Using simple voice
commands, you can browse your personal
topics and skip or listen to those you
choose. You can also search for additional
information on special topics that interest
you.
To find out how to set up a customized pro-
file, visit the OnStar Subscriber Website at
www.onstar.com, or turn to the OnStar Sub-
scriber Website section on page 31 of this
guide. If you do not have Internet access,
you can still take advantage of the OnStar
Virtual Advisor services as a default profile
will be set up for you.
Calling the Virtual Advisor
Getting Information from the Virtual
AdvisorThe OnStar Virtual Advisor will prompt you
for information you desire. These offerings
will change to provide you with services and
information that you and other subscribers
want and need. The prompts are very clear
and easy to understand and use.Information AvailableOnStar will continue to add new features
and categories to the Virtual Advisor. The
following general categories will give you an
overview of the types of information avail-
able to you. For complete up-to-date cate-
gories, you can go to the Saab Cars USA,
Inc. Website at www.saabusa.com or the
OnStar Website at www.onstar.com, and
then click on the link to the Subscriber Web-
site.
WeatherThe OnStar Virtual Advisor will deliver an
up-to-date weather forecast for the current
location of the vehicle. The forecast
includes current temperature, daily
high/low, tomorrow’s high/low, precipitation
forecast, and unusual conditions.Stock QuotesThe OnStar Virtual Advisor can provide you
with current quotes for the stocks you have
specified in your customized profile as well
as other requested stocks. All market data
is delayed by twenty minutes. If you have
not set your profile, you can still access the
stock quote feature through your default
profile and then request the stock of your
choice.Sports ScoresThe OnStar Virtual Advisor can provide you
with scores for your favorite college and pro-
fessional teams with up-to-the- minute high-
lights, even if they are being broadcast on a
local station. See the team selection option
in your Mobile Profiler section of the sub-
scriber section of OnStar.com.
If you have not set your profile or are still
using the default profile, you can access the
sports option of the Virtual Advisor and ask
for an update on your favorite sport. You
always have access to the options in the Vir-
tual Advisor. 1 Press the
OnStar DOT
buttonOnStar will respond
”Ready”
2Say ”Virtual
Advisor”You will be connected
to Virtual Advisor
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127 OnStar - Telematics
News HeadlinesThe OnStar Virtual Advisor will provide cur-
rent headlines for many different catego-
ries, including:
 International News Headlines
 National News Headlines
 Technology Headlines
 Business Headlines
 Sports Headlines
 Entertainment HeadlinesE-mail ReaderThe OnStar Virtual Advisor allows you to lis-
ten, and soon respond, to your e-mails any
time you want. E-mail availability is based
on the address(es) you provide to OnStar.
Every Virtual Advisor enrollee will receive
an E-mail account.
OnStar Subscriber
Website(Expected availability Fourth Quarter 2000)
As an OnStar subscriber, you have access
to the OnStar Subscriber Website. The Sub-
scriber Website will provide you with impor-
tant facts about your OnStar subscription
and allow you to customize your Virtual
Advisor Mobile Profile. All this allows you to
access up-to-the-minute information that
can make your driving experience safer and
more enjoyable.
The Subscriber Website was designed to
provide you with easy access to personal-
ized information, learn more about OnStar,
update your account information, plan your
travel, receive weather information and
interact with OnStar.
You can also act like an OnStar Advisor and
pinpoint your Saab. To access the Sub-
scriber Website, simply go to
www.onstar.com, and then click on the
OnStar Subscriber link. The OnStar Sub-
scriber Website is a secured site that is
password protected. You will be required to
provide your OnStar account number and
personal identification number (PIN). If you
do not know your account number or PIN,
contact OnStar at 1-888-4-ONSTAR. For
security reasons, your PIN will be mailed to
your address on record.
LimitationsNotwithstanding anything contained herein,
OnStar's nonperformance hereunder shall
be excused if caused by act or omission of
a cellular carrier or a third-party service pro-
vider, equipment failure, acts of god, strikes,
equipment or facility shortage, or other
causes beyond OnStar’s reasonable con-
trol. In addition, the liability of OnStar, if any,
for any mistake, omission, interruption,
delay, error, defect or other failure in the ser-
vice furnished, or in the equipment used in
furnishing service, shall in no event exceed
the amount of OnStar’s charges to sub-
scriber for said service during the period so
affected, provided that no liability shall
result for outages of 24 hours or less.
This manual includes the latest information
at the time it was printed. We reserve the
right to make changes in the products and
services without prior notification.
In order to provide you with excellent ser-
vice, any call to the OnStar Center may be
monitored or recorded.
All features may not be available on all mod-
els. Please consult your dealer for details.
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128 OnStar - TelematicsOnStar Operation:OnStar uses existing emergency service
providers and cellular and satellite technol-
ogies. OnStar requires cellular service to be
available and operating for features to func-
tion properly.Personal Calling:Existing OnStar service agreement
required. Additional usage charges apply
for Personal Calling. Interim 2001 model
year availability in select markets. For
system limitations and details, call
1-800-ONSTAR-7 or visit www.onstar.com.Virtual Advisor:Existing OnStar and Personal Calling ser-
vice agreement required. Additional usage
charges apply for Personal Calling. Interim
2001 model year availability in select mar-
kets. For system limitations and details, call
1-800-ONSTAR-7 or visit www.onstar.com.
Additional InformationWarranty
OnStar is warranted as part of the General
Motors new vehicle limited warranty.
A Note About Privacy
At OnStar, we know you want to protect your
privacy, and we take subscriber privacy
very seriously. We never provide your per-
sonal information to another company or
person unless you authorize it, or we are
required to by the legal process, or in such
cases where you have provided it for billing
purposes or you have requested a hotel res-
ervation, are sending flowers, etc. Having
this information on file with OnStar is a real
advantage and helps you avoid repeating
your credit card information over a cellular
connection. Your trust is what we most
value.Transferring OnStar
Because your OnStar 3-button system is an
integral part of your Saab, it cannot be trans-
ferred to another vehicle. Each OnStar
System stays with the original car or truck in
which it was installed.
The one-year OnStar prepaid subscription
applicable to new retail deliveries cannot be
transferred to another vehicle. However, if
you’ve purchased additional years of ser-
vice and decide to dispose of your Saab,
any remaining service will be refunded to
you. Or, if you choose, you can have it trans-
ferred to another vehicle on your account.
Any service that is refunded or transferred
will be prorated at the monthly rate in effect
at the time of transfer.
OnStar Subscription InformationTo renew your subscription or upgrade your
plan, just push the OnStar button, or call the
OnStar customer service department at
1-888-864-2801 between 8 am and 6 pm
EST.
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153 Starting and driving
If the car does not startIf the text "KEY NOT ACCEPTED" appears
on the SID when the engine refuses to start,
the trouble may be a fault in the transponder
of the key or in the receiver of the ignition
switch. Proceed as follows:
• Turn the key back to the LOCK position.
 Turn the key to the ON position.
 Press one of the buttons on the remote
control (the LED on top of the dash stops
flashing).
 Start the engine.
Try the other key. If it works, the trouble is in
the first key.
Call on an authorized Saab dealer for
inspection and correction.
Starting the engine
Do not run the starter motor for more than
25 seconds at a time. Wait 20-30 seconds
before running the starter again, to give the
battery time to recover.
Avoid racing the engine or putting a heavy
load on it before it has warmed up. Let the
engine idle for at least 10 seconds and then
drive away as long as the engine oil warning
light has gone out to enable the engine to
attain its normal temperature as quickly as
possible.
It is possible for air to enter the lubricating
system in conjunction with an oil or oil-filter
change, or if the car has been stored for
some time. This air can cause the hydraulic
cam followers to emit a ticking noise, which
can persist for up to 15 minutes after start-
ing. Although this is quite normal and does
not indicate any malfunction, it is advisable
not to exceed 3,000 rpm before the noise
has disappeared.
The hydraulic cam lifters are completely
service free; the valve clearance is set up at
the factory and will not need any subse-
quent adjustment.
WARNING
 Always remove the key before leaving
the car.
 Always apply the parking brake before
removing the ignition key.NOTETake care not to spill drinks or to drop
crumbs over the ignition switch. If dirt or
liquid gets into it, the switch may not
operate properly.
WARNING
 When starting the engine:
– Sit down in the driver’s seat.
– Depress the clutch pedal fully. If gear
lever is not in the neutral position, the
clutch pedal must be fully depressed
or the car will jump forwards or back-
wards, which may cause an accident.
– Never start the car from outside the
vehicle, e.g. through a wound down
window. This could lead to serious
personal injury.
 Engage reverse (R) (position P for
automatic transmission) to remove the
ignition key. The key can only be
removed in this gear position.
 Carbon monoxide (CO) is a colorless,
odorless, poisonous gas. Be alert to
the danger of CO – always open the
garage doors before starting the
engine in the garage.
 There is also a danger of CO poison-
ing if the exhaust system is leaking.
 Do not rest or sleep in the car when
parked with the engine running. There
is a risk of depressing the accelerator
which could lead to engine damage.
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156 Starting and driving
Important considerations with cata-
lytic convertersThe catalytic converter is an emission-con-
trol device incorporated in the car’s exhaust
system. It consists of a metal canister with a
honeycomb insert, the cells of which have
walls coated in a catalytic layer (mixture of
precious metals).
To ensure that the catalytic converter con-
tinues to function properly, and also to avoid
damage to the converter and its associated
components, the following points must be
observed:
 Have the car serviced regularly in accor-
dance with the service program. The fuel
and ignition systems are particularly
important in this context.
 Always be alert to any misfiring of the
engine (not running on all cylinders) and
any loss of power or performance. At the
first sign of a malfunction, reduce speed
and take the car to an authorized Saab
dealer as soon as possible. If the engine fails to start (in very cold
weather or if the battery is dead), the car
can be push started (manual gearbox
only) or started using jumper cables to a
donor battery. However, as soon as you
have started the engine, it is important
that it runs on all cylinders. If it is misfiring,
allow it to idle for up to five minutes to give
it time to settle and run smoothly. If, after
this time, the engine still fails to run prop-
erly, turn off the engine and get in touch
with an authorized Saab dealer for
advice.
NOTEIf the CHECK ENGINE warning light
starts to flash, ease off the accelerator
slightly. If the light does not cease to flash
within 5 seconds, stop the car in a suita-
ble place as soon as possible and turn off
the engine. The car must be towed to an
authorized Saab dealer.
If the CHECK ENGINE warning light
flashes, it indicates that the engine is
misfiring which can result in damage to
the catalytic converter.
NOTEUse only unleaded gasoline. Leaded gas-
oline is detrimental to the catalyst and
oxygen sensor and will seriously impair
the function of the catalytic converter.
IB1315
Engine-management system with catalytic
converter 1 Engine control module
2 Oxygen sensor (lambda probe)
3 Catalytic converter
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159 Starting and driving
Other, less common, fuel additives used by
some gasoline dealers are also acceptable,
provided that the resultant gasoline is not
more than 2.7% oxygen by weight. In many
cases, you may not be able to determine the
exact type or percentage by volume of fuel
additive in the gasoline you purchase for
your car.
Some Canadian and U.S. gasolines contain
an octane enhancing additive called meth-
lycyclopentadienyl manganese tricarbonyl
(MMT). If such fuel is used, your emission
control system performance may deterio-
rate and the malfunction indicator lamp on
your instrument panel may turn on. If this
occurs, return to your authorized Saab
dealer for service.
However, these blended gasolines are reg-
ulated and should never exceed these rec-
ommended blend percentages and service
station operators should know if their gaso-
lines contain detergents and oxygenates,
and have been reformulated to reduce vehi-
cle emissions. Nevertheless, if you begin to
notice a problem with the way your car starts
or runs shortly after it has been refueled, try
a different brand of gasoline.
NOTEHigher concentrations of methanol than
listed above, or the use of methanol-
blended gasoline without suitable
co-solvents and corrosion inhibitors,
can damage your car’s fuel system,
leading to the need for repairs which are
not covered by Saab’s product warranty.
NOTEThe engine control module (ECM) moni-
toring the engine parameters also stores
fault codes.
Under certain circumstances, this may
cause constant illumination of the
Engine malfunction (CHECK ENGINE)
lamp , thus indicating a fault that
must be checked by your Saab dealer,
see page 63.
NOTE: always observe the following two
measures:
 Make sure that the fuel filler cap is
screwed on correctly before the
engine is started. Screw on the fuel
filler cap until you hear three distinct
clicks.
 Avoid driving with the fuel low level
indicator illuminated. The symbol
illuminates when less than approxi-
mately 2.5 gallons (10 litres) of fuel
remains in the tank.
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